Troubleshooting; Overview - Thermo Scientific Dionex UltiMate 3000 Series Operating Instructions Manual

UltiMate 3000 Series:
TCC-3000SD and TCC-3000RS Column Compartments

6 Troubleshooting

6.1 Overview

The following features help you to identify and eliminate the source for problems that may
occur during the operation of the TCC or UltiMate 3000 system.
Status LEDs
The status LEDs (light emitting diodes) on the front panel provide a quick visual check of the
operational status of the TCC. They indicate whether the TCC is turned on, connected in
Chromeleon, and operating properly (→ page 18).
Messages
If a fault or error is detected during the operation of the TCC, a message appears on the TCC
display. Check the Messages on the TCC Display section for recommended courses of action
(→ page 88). If the TCC is operated by Chromeleon, a message is also displayed in the
Chromeleon Audit Trail.
Tip: For information about operating problems that might occur during the
operation of an UltiMate 3000 system, see Operating Problems (→ page 92).
Diagnostics Test
If the TCC is connected in Chromeleon, Chromeleon provides a diagnostics test allowing you
to check the performance of the gas sensor (→ page 83). If a test fails, check the Chromeleon
Diagnostics Messages section for a short description of possible causes along with
recommended courses of action (→ page 91).
If you are unable to eliminate a problem following the instructions given here, contact
Thermo Fisher Scientific Service for Dionex HPLC Products.
Operating Instructions Page 87