Messages On The Detector Display - Thermo Scientific Dionex UltiMate 3000 Series Operating Instructions Manual

UltiMate 3000 Series:
Fluorescence Detectors FLD-3100 and FLD-3400RS

6.2 Messages on the Detector Display

Each time a fault or error occurs during the operation of the detector, the Status LED on
the front panel door changes to red (or orange) and a message appears on the detector
display. In this case, the Prev, Next, and Clear keys appear on the navigation bar.
To ...
Return to the previous message.
Proceed to the next message.
Remove a message from the display.
These keys are active also when the detector is connected with Chromeleon.
If the detector is connected with Chromeleon
• The message is also displayed in the Chromeleon Audit Trail.
Messages on the front panel display can be removed also via the ClearDisplayError
•
command in Chromeleon.
The following table lists the most important detector-related messages along with
recommended remedial actions. In addition to the messages in the table, other messages may
appear. In this case, note the exact wording of the message and contact Thermo Fisher
Scientific Service for Dionex HPLC Products if you are unable to eliminate the problem.
Message
Command rejected -
device is busy.
Command rejected -
device standby.
Data not available
Download failed.
Download firmware
mismatch.
Flow cell found.
CalibrateRaman
recommended.
Flow cell ID chip not
found.
Page 98
Remedial Action
Wait until the detector has executed the active command and retry.
The detector was turned off by the Standby button. Turn on the detector
and try again.
Verify that the flow cell is properly installed. Open and close the front
panel door. Turn the detector off and on again by pressing the power
switch on the rear of the detector.
The firmware download failed. Repeat the firmware download.
Verify that you have selected the correct firmware file. Repeat the
firmware download.
A new flow cell was found. It is recommended to perform a wavelength
calibration (→ page 91); without calibration, wavelengths may deviate
from the actual wavelength by up to a few nanometers.
Verify that the flow cell is properly installed. Open and close the front
panel door. Turn the detector off and on again by pressing the power
switch on the rear of the detector.
Select ...
Prev
Next
Clear
Operating Instructions