Troubleshooting Wi Fi Setup - Interlogix ZeroWire ZW-6400 Reference Manual

Troubleshooting Wi Fi Setup

1. Cannot get an IP address
Connection does not work
The wireless/router may not be configured for
automatic DHCP or certain security settings may be
enabled.
2. Network connections fail
Some newer routers will have these off at factory
default. Some 802.11n access points may not
accept 802.11g connections.
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P/N 466-5227 • REVA • ISS 26AUG15
Cause
Cause
ZeroWire Reference Guide
Close the web browser on your device, and restart your
wireless router, and start again from step 1.
Check your router settings and try again.
Check if Wi Fi router allows b and g connections.
Check if router is within range and has good signal,
otherwise a Wi Fi range extender may help.
Ensure auto-correct is turned off (when typing the pass
phrase).
Ensure wireless router has DHCP enabled.
Ensure wireless router does not have firewall or security
rules that prevent additional connections.
Ensure IP addresses are available; for example connect
a new device to it and verify it has an internet connection.
Solution
Solution
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