Ricoh D124-17 Service Manual page 648

6. Troubleshooting
SC994 C
SC997 B
SC998 D
646
Operation Panel Management Records Exceeded
An error occurred because the number of records exceeded the limit for images
managed in the service layer of the firmware. This can occur if there are too
many application screens open on the operation panel.
No action required because this SC does not interfere with operation of the
machine.
Application function selection error
The application selected by the operation panel key operated abnormally (No
response, abnormal ending).
• Software (including the software configuration) defective
• An option required by the application (RAM, DIMM, board) is not
installed.
• Nesting of the fax group addresses is too complicated.
• Check the devices necessary for the application program. If necessary
devices have not been installed, install them.
• Check that application programs are correctly configured.
• For a fax operation problem, simplify the nesting of the fax group
addresses.
• Take necessary countermeasures specific to the application program. If the
logs can be displayed on the operation panel, see the logs.
Application start error
No applications start within a specified time after the power is turned on.
• Loose connection of RAM-DIMM, ROM-DIMM
• Defective controller
• Software problem
• Check the setting of SP5-875-001. If the setting is set to "1 (OFF)", change
it to "0 (ON)".
• Check if the RAM-DIMM and ROM-DIMM are correctly connected.
• Reinstall the controller system firmware.
• Replace the controller board.
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