Micros Systems Eclipse Setup Manual page 114

PCWS Eclipse Diagnostics
Basic Troubleshooting
Problem
Eclipse does not connect to
LAN. Patch cable is
connected. Front panel FD
and LINK LEDs are both
On. (See Figure 5-1).
The LCD is too light or dark.
PS/2 Mouse installed but
not detected.
System cannot read mag
cards.
5-4
Possible Cause
Network Driver not installed.
See Page 4-5.
LCD Contrast not adjusted.
PS/2 Mouse not fully
connected or connected to
keyboard port.
Defective mouse
Mag card read head dirty or
contaminated.
Mag card reader defective.
Solution
Install appropriate Realtek
network drivers for
operating system in use.
Run a contrast adjustment
utility to change LCD
contrast (Passive DSTN
display only).
Check the mouse
connection to make sure it
is secure. Mouse connector
is above keyboard
connector.
Replace the mouse
Use mag card cleaning kit
on reader.
Replace mag stripe reader.
PCWS Eclipse Setup Guide