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Micros Systems Ultra Setup Manual

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micros
®
Systems, Inc.
PC Workstation
Ultra

Setup Guide

Copyright 1998, 1999
By MICROS Systems, Inc.
Beltsville, Maryland USA
All Rights Reserved
Part Number 100016-103 (2nd Edition)

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  • Page 1: Setup Guide

    ® Systems, Inc. PC Workstation Ultra Setup Guide Copyright 1998, 1999 By MICROS Systems, Inc. Beltsville, Maryland USA All Rights Reserved Part Number 100016-103 (2nd Edition)

  • Page 2: Printing History

    Although the best efforts are made to ensure that the information contained in this manual is complete and correct, MICROS Systems, Inc. makes no warranty of any kind with regard to this material, including but not limited to the implied warranties of marketability and fitness for a particular purpose.

  • Page 3: Table Of Contents

    PS/2 Mouse ..................1-16 Remote Customer Display ............1-17 Chapter 2: Setup Utility Starting the PhoenixBIOS Setup Utility ........... 2-2 Main Menu................... 2-4 Advanced Menu ................... 2-5 Security Menu..................2-10 Power Menu ..................2-11 Boot Menu ....................2-13 Exit Menu ....................2-14 PCWS Ultra Setup Guide...
  • Page 4 The PC Workstation Ultra Assembly ......... 3-4 Ultra System Board Components ..........3-6 Ultra System Board Connectors ..........3-10 Ultra System Board Jumpers and DIP Switches ...... 3-11 Ultra System Board Memory Map ..........3-12 Ultra System Board IO Port Map ..........3-13 Ultra System Board IRQ Assignments ........
  • Page 5 Power +24VDC Connector ............B-6 Remote Customer Display ............B-6 Ethernet Connector ..............B-7 IDN Device Port .................. B-8 8-Pin to 6-Pin Hook-up RS422 Cable (300319-001)......B-9 Cash Drawer Extension Cable ............B-10 Appendix C: FCC/DOC Statement Index PCWS Ultra Setup Guide...
  • Page 6 Figure 3-4: The Ultra System Board Components ......3-6 Figure 3-5: PCWS Ultra System Board Connectors ......3-10 Figure 3-6: Ultra System Board Jumpers and DIP Switches ..3-11 Figure 3-7: Ultra System Board Memory Map ......... 3-12 Figure 3-8: Ultra System Board IO Port Addresses......3-13 Figure 3-9: Ultra System Board IRQ Assignments ......
  • Page 7 In this preface, you’ll find information about this manual. Refer to the preface if you have questions about the organization, conventions, or contents of this manual. In this section Why Read This Manual?.............. x How This Manual Is Organized ..........xi Notation Conventions ..............xii PCWS Ultra Setup Guide...

  • Page 8: Preface

    Purpose This guide is intended for those who will be setting up and installing the PCWS Ultra hardware and as such is not specific to a particular software application. To use the PCWS with a specific application, consult the Related Manuals section listed below.
  • Page 9 Chapter 2 describes how to use the Phoenix BIOS Setup Utility to configure the system board hardware. Chapter 3 covers the Ultra system board hardware configuration issues. This includes how to remove the cover, identify the major components, and how to upgrade or configure such items as the main memory and hard disk, or to add a internal customer display.

  • Page 10: Symbols

    Preface 1st Page Contents Notation Conventions Notation Conventions Symbols NOTE This symbol brings special attention to a related item. WARNING This symbol indicates that specific handling instructions or procedures are required to prevent damage to the hardware or loss of data. SHOCK HAZARD This symbol calls attention to a potential hazard that requires correct procedures in order to avoid personal...

  • Page 11: Chapter 1: The System

    Contents Chapter 1 The System This chapter provides an introduction to the PCWS Ultra and accessories, lists care and handling instructions for the hardware and shows you how to connect the components. In this chapter What is the PC Workstation? ........... 1-2 Care and Handling..............1-8...

  • Page 12: Setup Utility

    Setup Utility The PhoneixBIOS Setup Utility provides a central location for configuring the PCWS Ultra system board hardware. The BIOS Setup Utility is stored in a Flash EPROM, so it is available even if a hard disk or operating system is not installed. All settings are retained in a battery protected CMOS RAM when power is off.
  • Page 13 Advanced This menu provides access to many Ultra hardware features including Plug and Play OS settings, IDE and PS/2 Mouse configuration, PCI slot resource allocation/exclusion, and IO device configuration.
  • Page 14 IDE hard disk, ATAPI compatible CD-ROM Drive or Network Boot ROM. Keys Used During Setup Pressing the [F1] key at any time displays a help menu that shows how to move and around and make selections from each screen. PCWS Ultra Setup Guide...
  • Page 15 Setup Utility 1st Page Contents Main Menu Main Menu The following section describes the Main screen settings and lists the recommended default where possible. System Time: System Date: This pair of fields set the system time and date. Time is entered in the 24-hour military time format.
  • Page 16 PCI Device Slot This selection allows you to designate a PCI card installed in the Ultra PCI/ISA Riser Card as a Master. Some very old PCI cards may require this. Consult the documentation supplied with card. PCWS Ultra Setup Guide...
  • Page 17 Setup Utility 1st Page Contents Advanced Menu PCI/PNP ISA IRQ Resource Exclusion This sub menu allows you to reserve specific IRQ(s) for use by legacy devices and indicates if the IRQ has been assigned. By default, all IRQ lines are set to [Available], which means they are “available”...
  • Page 18 Base I/O address: The Base IO address determines the LPT port designation of the parallel port. 378 corresponds to LPT1 and 3BC corresponds to LPT2. Interrupt: You may assign IRQ5 or IRQ7 to the LPT port, if required. PCWS Ultra Setup Guide...
  • Page 19 Setup Utility 1st Page Contents Advanced Menu Mode: (Bi-directional) This selection defines the parallel port mode. In most cases, the driver software for any device (a parallel port CD-ROM drive for example) you install enables the fastest possible parallel port configuration. “Output only”...
  • Page 20 When this mode is selected, track 1 and 2 mag card data is left intact and placed in a buffer where it can be accessed through the PCWS API. This method is used for credit authorization programs. PCWS Ultra Setup Guide...
  • Page 21 Setup Utility 1st Page Contents Security Menu Security Menu This menu provides access to the security features of the Phoenix BIOS. Set User Password This selection allows you to define a password that is required to enter the BIOS Setup screens. If you select [Enter], you will be asked to enter and then confirm a password that will be required to enter setup.
  • Page 22 Setup Utility 1st Page Contents Power Menu Power Menu This menu provides access to the Ultra System Board power saving features. These features are disabled in the default settings. Power Savings: This field selects the power management mode. Disabled (Default) Turns off all power management features.
  • Page 23 Setup Utility 1st Page Contents Power Menu IRQ activity monitoring This sub-menu allows you to select one or more IRQ resources that when active, can be used to wake-up the workstation. For example, in the default configuration, any activity on IRQ3, IRQ4, or IRQ12 will “wake-up”...
  • Page 24 In this example, the External Floppy Diskette will be checked first, then the hard disk. However, if a floppy disk is not installed, the workstation will look for the operating system on the hard disk. PCWS Ultra Setup Guide 2-13...
  • Page 25 Setup Utility 1st Page Contents Exit Menu Exit Menu This selection allows you to exit the system setup utility while saving or discarding changes made in the various menus. [F10] saves changes and exits with two key strokes. Exit Saving Changes Exit system setup and save changes to CMOS RAM.

  • Page 26: What Is The Pc Workstation

    Like any personal computer, the PC Workstation is changing to keep up with advances in processor, memory, and LCD technology. The Ultra system board represents the latest development. To continue our description, the MICROS PCWS (PC Workstation) can be viewed from three dimensions: Profile, Display, and System Board, detailed in the following pages.

  • Page 27: Display And Touchscreen

    MMX and AMD K6 processors, as well as a greater number of active and passive LCD panels. The Ultra system board is designed to fit into the existing LP and AD casework without modifications. However, this does not mean the Ultra system board is a drop-in replacement for the M64 system board.

  • Page 28: Pcws Accessories

    The System 1st Page Contents What is the PC Workstation? PCWS Accessories Each PC Workstation from the Model 32 through the Ultra uses the same basic set of accessories including: External AC Adapter External floppy diskette unit (optional) PC Keyboard (optional)

  • Page 29: Specifications

    The System 1st Page Contents What is the PC Workstation? Specifications The Ultra conforms to the following specifications. Specification Parameters Processors Intel P54C or P55C Processor Socket 231-Pin Socket 7 ZIF Socket Displays 11.3” passive or 12.1” active or passive...
  • Page 30 The System 1st Page Contents What is the PC Workstation? Specification Parameters LAN Interface On-board PCNet AMD AM79C970 PCI based Ethernet controller, with rear panel 10BaseT modular connector Parallel Port Supports centronics, EPP, and ECP standards Riser Card Supports half-size ISA or PCI expansion card and future sound card Input Power 50W, max...

  • Page 31: Approvals

    The System 1st Page Contents What is the PC Workstation? Approvals The Ultra meets the following safety and environmental certifications. Certification Number Comments Underwriters Laboratory, Inc., Standard for UL-1950 Safety of Information Technology Equipment CE European Union Declaration of 89/336/EEC...

  • Page 32: Care And Handling

    The System 1st Page Contents Care and Handling Care and Handling Environmental Requirements To ensure proper operation of the equipment, consider the following guidelines for placement of the PC Workstation. Dimensional data for each workstation case and accessories can be found in Appendix A of this manual.

  • Page 33: Cleaning

    Powering off the workstation automatically parks the heads, allowing you to move the unit without risking damage to the hard disk. PCWS Ultra Setup Guide...

  • Page 34: Connecting The Basic System

    To install or upgrade options within the workstation, refer to Chapter 3. Rear Connector Panel The PCWS Ultra rear connector panel is shown in Figure 1-2, below. Figure 1-2: The PCWS Ultra Rear Connector Panel NOTICE:...
  • Page 35 Site Preperation Guides for more information about 10BaseT networks. This port accepts a PC keyboard with a PS/2 style connector. Mouse New to the Ultra system board, this port accepts a standard PS/2 style mouse. PCWS Ultra Setup Guide 1-11...

  • Page 36: External Ac Adapter

    External AC Adapter The procedure below outlines how to connect the External AC Adapter to the PCWS. The PCWS Ultra does not include an AC power switch. This switch is located on the external AC adapter. Procedure: 1. Locate the power ON/OFF switch on the external AC adapter and make sure it is set to OFF (O).

  • Page 37: Pcws Floppy Diskette Unit

    4. Connect the external floppy diskette unit to a properly grounded 3-wire AC outlet. The power supply is auto-sensing; a jumper is not required for 230VAC operation. Figure 1-4: Installing the PCWS Floppy Diskette Unit PCWS Ultra Setup Guide 1-13...
  • Page 38 The System 1st Page Contents Connecting the Basic System 5. Connect a PC keyboard with a PS/2 style connector to the rear panel if one is not already attached. 6. Power-up the PC Workstation. 7. Power-up the external floppy diskette unit. 8.

  • Page 39: Pc Keyboard

    4. The system BIOS will automatically detect the keyboard; no user intervention is required. However, you may through the Setup Utility, define several operating parameters for the PC keyboard. See Chapter 2 for more information. Figure 1-5: Connecting a PC Keyboard PCWS Ultra Setup Guide 1-15...

  • Page 40: Ps/2 Mouse

    1st Page Contents Connecting the Basic System PS/2 Mouse This procedure shows how to connect a PS/2 style mouse to the Ultra. CAUTION: Do not connect or remove the mouse when power is on. Procedure: 1. Power-off the PC workstation.

  • Page 41: Remote Customer Display

    5. Be sure the power to the PCWS is off. 6. Plug the display connector into the customer display connector on the workstation rear panel. 7. Power-up the PCWS. Setup configuration is not required. PCWS Ultra Setup Guide 1-17...

  • Page 42: Figure 1-6: Remote Pole Display Assembly

    The System 1st Page Contents Connecting the Basic System Figure 1-6: Remote Pole Display Assembly 1-18...

  • Page 43: Chapter 3: Pcws Ultra Hardware Configuration

    Contents Chapter 3 PCWS Ultra Hardware Configuration This chapter includes a brief description of the Ultra system board hardware and configuration instructions for the processor, memory, and hard disk. In this chapter Remove the Cover..............3-2 What’s Inside? ................3-4 Processor ..................3-15 Main Memory ................3-21...

  • Page 44: Remove The Cover

    PCWS Ultra Hardware Configuration 1st Page Contents Remove the Cover Remove the Cover Instructions for removing the low profile and adjustable display top cover are shown on the following pages. WARNING: Turn the external AC adapter OFF and remove the power connector before opening the cover.

  • Page 45: Figure 3-2: Removing/Securing The Pcws Ad Cover

    PCWS Ultra Hardware Configuration 1st Page Contents Remove the Cover PCWS Adjustable Display The PCWS AD cover is held in place with two screws. 1. Remove the two screws from the lid assembly as show in Figure 3-2. 2. Lift the lid assembly up from the base and set it to the right as you stand in front of the workstation.

  • Page 46: What's Inside

    Figure 3-3: The PC Workstation Ultra Assembly Ultra System Board The Ultra system board is the latest of the line of MICROS PC Workstation system boards. With it’s Socket 7 compatible processor socket, it supports Intel Pentium, Intel Pentium MMX and AMD K6-2 processors at speeds up to 400MHz.
  • Page 47 PCWS Ultra Hardware Configuration 1st Page Contents What’s Inside? The dimensions of the Ultra system board allows it to be installed in the existing Low Profile and Adjustable Display casework without modifications. Inverter Board This board includes the DC-to-AC inverter to develop the high voltage, low current AC for the LCD backlight(s).

  • Page 48: Ultra System Board Components

    Contents What’s Inside? Ultra System Board Components Figure 3-4 points out some of the larger devices located on the Ultra system board. In this view, the air duct, heat sink, and processor have been removed to expose the underlying components.
  • Page 49 MHz. Testing and certification of AMD K6-2 processors is currently under way. Pipeline Burst Cache The Ultra system board is currently shipped with 512 kbytes of L2 pipelined burst cache. Pipeline burst cache is composed of a special type of high-speed static RAM designed to take advantage of the pipelined architecture of the Pentium processor.
  • Page 50 Video memory consists of a pair of 256K x 16 EDO Page Mode CMOS Dynamic RAM arranged as 1M x 8. The Ultra system board can use the same 11.3” passive, and 12.1” active LCD panels as the Model 64. In addition, the Ultra system board adds support for a 12.1”...
  • Page 51 Spread spectrum clocking ensures the Ultra system board will more readily comply with EMI standards while at the same time greatly reducing the number of passive components required for EMI suppression.

  • Page 52: Ultra System Board Connectors

    1st Page Contents What’s Inside? Ultra System Board Connectors Figure 3-5 shows all connectors on all revisions of the Ultra system board. The processor, processor heat sink, and air duct have been removed. Figure 3-5: PCWS Ultra System Board Connectors Note the pair of LCD connectors.

  • Page 53: Ultra System Board Jumpers And Dip Switches

    What’s Inside? Ultra System Board Jumpers and DIP Switches Figure 3-6 shows all of the configuration jumper and DIP switch settings for the Ultra system board. Figure 3-6: Ultra System Board Jumpers and DIP Switches PCWS Ultra Setup Guide 3-11...

  • Page 54: Ultra System Board Memory Map

    PCWS Ultra Hardware Configuration 1st Page Contents What’s Inside? Ultra System Board Memory Map The Ultra system board memory map is shown in the Table below. From Size Description 0000-0000 0009-FFFF 640Kbytes Conventional Memory 000A-0000 000B-FFFF 128Kbytes Reserved - VGA Display Buffer...

  • Page 55: Ultra System Board Io Port Map

    VGA Controller (CGA) 03E8-03EF M513X (U22) Super IO 03F0-03F7 M513X (U22) Floppy Disk Controller 03F8-03FF M513X (U22) Comm Port 1 0CF8-0CFC SiS5581 (U31) PCI Host Bridge Config Registers Figure 3-8: Ultra System Board IO Port Addresses PCWS Ultra Setup Guide 3-13...

  • Page 56: Ultra System Board Irq Assignments

    PCWS Ultra Hardware Configuration 1st Page Contents What’s Inside? Ultra System Board IRQ Assignments The table below shows the default IRQ assignments on the Ultra system board. Description IO Channel Check Reserved - System Interval Timer Reserved - Keyboard Reserved - Cascade from IRQ 9...

  • Page 57: Processor

    PCWS Ultra Hardware Configuration 1st Page Contents Processor Processor The PCWS Ultra system board currently supports the Intel Classic ® Pentium (P54C) and Pentium with MMX Processors (P55C) at speeds up to 233 MHz. Support has now been added for AMD K6-2/ 300 and K6-2/400.

  • Page 58: Figure 3-10: The Processor Heat Sink And Air Duct (Side View)

    PCWS Ultra Hardware Configuration 1st Page Contents Processor Processor Heat Sink and Air Duct Assembly The processor is mounted in a 321-pin Zero Insertion Force (ZIF) Socket 7 compatible socket. The processor heat sink assembly consists of the heat sink itself, the clip which fastens it to the processor socket, and a thermal pad between the heat sink and processor.

  • Page 59: Figure 3-11: Remove The Fan Power Cable

    PCWS Ultra Hardware Configuration 1st Page Contents Processor Remove and Replace the Processor 1. Remove AC Power from the workstation. 2. Remove the LP or AD cover. 3. Remove the hard disk and bracket, if installed. 4. Remove the fan power cable from J5 as shown in Figure 3-11.

  • Page 60: Figure 3-13: Removing The Air Duct And Heat Sink

    PCWS Ultra Hardware Configuration 1st Page Contents Processor 6. Lift the heat sink/air duct up and out. Figure 3-13. Figure 3-13: Removing the Air Duct and Heat Sink 7. To remove the processor from the socket, pull the socket release handle outward, then upward to rotate it to its fully vertical position as shown in Figure 3-14A.

  • Page 61: Figure 3-15: Re-Installing The Heat Sink/Air Duct Assembly

    13. If you upgraded the processor, refer to Figure 3-16 and set JP4 and JP6 to match the processor type and speed. NOTE: The markings on current Ultra system boards do not have the correct voltage settings for all AMD K6-2 processor speed settings.

  • Page 62: Figure 3-16: Jumper Settings For Intel And Amd Processors

    PCWS Ultra Hardware Configuration 1st Page Contents Processor Figure 3-16: Jumper Settings for Intel and AMD Processors 3-20...

  • Page 63: Main Memory

    1 inch, preventing the top cover from installing properly. The table below shows the DIMMs currently approved for use in the Ultra system board. These are devices are custom made for the PCWS to ensure a proper fit.

  • Page 64: Figure 3-17: Dimm Orientation

    Follow ESD procedures when handling DIMMs. DIMM Orientation Figure 3-17, below, shows a DIMM designed for the Ultra system board. Note that the individual memory chips on the DIMM are installed horizontally to keep the overall height of the DIMM to less than 1 inch.

  • Page 65: Figure 3-19: Removing A Dimm

    PCWS Ultra Hardware Configuration 1st Page Contents Main Memory Removing a DIMM 1. If you need to remove a DIMM already installed, Refer to Figure 3-19, below and gently release the clips on each side of the socket. Lift the DIMM out.

  • Page 66: Hard Disk

    PCWS Ultra Hardware Configuration 1st Page Contents Hard Disk Hard Disk The PCWS Ultra supports a single E-IDE hard disk installed within the LPs or ADs case. STATIC SENSITIVE DEVICES Follow ESD procedures when handling the hard disk. Requirements PCWS Hard Drive Kit, available with or without Windows 95 or Windows NT pre-loaded.

  • Page 67: Figure 3-20: The Hard Disk Bracket

    In addition, a new bracket with a thumbscrew is now being shipped. This bracket is compatible with all system boards, but only the Ultra system board can use the thumbscrew because there is a matching boss on the sheet metal bracket.

  • Page 68: Figure 3-21: Assembling The Hard Disk Bracket

    PCWS Ultra Hardware Configuration 1st Page Contents Hard Disk Figure 3-21: Assembling the hard disk bracket 6. Refer to Figure 3-22 and install the drive assembly. For clarity, the drive itself is not shown. 3-26...

  • Page 69: Figure 3-22: Mounting The Drive Assembly

    PCWS Ultra Hardware Configuration 1st Page Contents Hard Disk Slide the bracket in from the rear until the front slots line up with the slots in the base. Then snap the rear clamps in place outside of the slots as shown.
  • Page 70 PCWS Ultra Hardware Configuration 1st Page Contents Hard Disk Enter the values for the number of cylinders, heads, and bytes per sector. This information should appear on a label on the hard disk case. Press [F10], then [Enter] to save the new configuration and reboot the workstation.

  • Page 71: Customer Display

    PCWS Ultra Hardware Configuration 1st Page Contents Customer Display Customer Display Both the Low Profile and Adjustable Display case styles support an optional Customer Display that mounts directly to the rear of the workstation. The LP version consists of a display board and housing, assembled and ready to attach to the rear of the workstation base.

  • Page 72: Figure 3-24: Removing The Pcws Ad Cover

    PCWS Ultra Hardware Configuration 1st Page Contents Customer Display AD Procedure: 1. Refer to Figure 3-24 and remove the screws that hold the cover in place. Figure 3-24: Removing the PCWS AD Cover 2. Lift the cover up and set it to the right side.

  • Page 73: Figure 3-25: Mounting The Customer Display Board

    PCWS Ultra Hardware Configuration 1st Page Contents Customer Display 5. Orient the board so that the display is facing you and the cable is on the right. Refer to Figure 3-25, and hook the two holes at the top of the display board to the mounting tabs on the bracket, then rotate the display in place.

  • Page 74: Lcd Configuration

    LCD panel (+3.3V or +5V) is determined by GJP2. Settings for current LCD configurations can be found in Figure 3- The Ultra system board is accompanied by a new backlight inverter board, shown in Figure 3-26, below.

  • Page 75: Figure 3-27: Lcd Configuration Jumpers And Dip Switches

    PCWS Ultra Hardware Configuration 1st Page Contents LCD Configuration Figure 3-27: LCD Configuration Jumpers and DIP Switches PCWS Ultra Setup Guide 3-33...

  • Page 76: Expansion Card Installation

    Expansion Card Installation Expansion Card Installation This section provides an overview of Plug and Play, describes the Ultra PCI/ISA Riser Card, and provides instructions for installing a PCI or ISA expansion card. Plug and Play The following information is not intended to repeat the details of...

  • Page 77: Figure 3-28: The Ultra Pci/Isa Riser Card

    PNP devices with the BIOS providing run-time services for the operating system. Ultra PCI/ISA Riser Card You can install a half-size PCI or ISA expansion card in the Ultra workstation by using the optional Ultra PCI/ISA Riser Card. See the illustration below.

  • Page 78: Figure 3-29: Installing An Isa Card

    System Board.” Figure 3-29: Installing an ISA Card 4. Install a PCI card in the Ultra PCI/ISA riser card. Jumper settings are not required for a PCI card Install the PCI card with the component facing up as shown...

  • Page 79: Figure 3-30: Installing A Pci Card

    Installing the Riser Card in the System Board After installing the expansion card, follow the procedure below to install the Ultra PCI/ISA Riser Card in the dedicated system board connector. 1. Insert the riser card bracket rear tab under the plastic cutout in...

  • Page 80: Figure 3-32: Securing The Riser Card

    PCWS Ultra Hardware Configuration 1st Page Contents Expansion Card Installation Install the PCI/ISA riser card in socket J37, along the left side of the unit. It should slide most of the way into the connector. When you feel some resistance, re-check the alignment at each end of the socket, and press firmly to seat the board in the socket.
  • Page 81 PCWS Ultra Hardware Configuration 1st Page Contents Expansion Card Installation Expansion Board Configuration Depending on the type of card you installed, you may have to enter the Setup Utility and configure it. Legacy ISA Card If you installed a legacy ISA card, for each IRQ line it requires, you must reserve an IRQ in the “PNP/PCI IRQ Resource Pool...
  • Page 82 PCWS Ultra Hardware Configuration 1st Page Contents Expansion Card Installation ISA PNP Card If you installed a PNP compliant ISA card such as a modem, no further configuration is necessary. PCI Card If you installed PCI based expansion card, no further configuration is required unless the documentation states that PCI card must be designated as a “Master”.
  • Page 83 Contents Chapter 4 PCWS Ultra Diagnostics This chapter includes diagnostics information on the Ultra system board. In this chapter Basic Troubleshooting............... 4-2 Diagnostics LEDs ..............4-4 POST Error Messages...............4-6 PCWS Ultra Setup Guide...

  • Page 84: Basic Troubleshooting

    PCWS Ultra Diagnostics 1st Page Contents Basic Troubleshooting Basic Troubleshooting This section provides a brief troubleshooting chart for the PCWS Ultra. Problem Possible Cause Solution PCWS is dead. LCD No Power to PCWS Check AC power is blank, LCD switch on AC backlight is off, adapter.
  • Page 85 [AUTO], reboot. PS/2 Mouse not Check the mouse fully connected or connection to make connected to sure it is secure. keyboard port. Mouse connector is above keyboard connector. Defective mouse Replace the mouse PCWS Ultra Setup Guide...

  • Page 86: Diagnostics Leds

    1st Page Contents Diagnostics LEDs Diagnostics LEDs The Ultra System Board contains several LEDs, used to indicate various conditions about the system board. The location of each LED is shown in the illustration below. Figure 4-1: Ultra System Board Diagnostics LEDs When DS1 is ON, this is an indication that the Over Voltage Protection (OVP) circuit has shut down the on-board power supply.
  • Page 87 RXD+/- pair. D22, when blinking, indicates that the Touchscreen Controller, U30 is functional and ready to receive input from the touchscreen. D9, when illuminated, indicates the system is accessing the hard disk. PCWS Ultra Setup Guide...

  • Page 88: Post Error Messages

    PCWS Ultra Diagnostics 1st Page Contents POST Error Messages POST Error Messages Here is a partial list of non-fatal error messages that may appear as the workstation completes it’s Power-On Self Test. These messages will be accompanied by two beeps at the completion of the POST.

  • Page 89: Post Error Beep Codes

    Figure 4-2: Phoenix BIOS 4.0 Fatal POST Beep Codes Not all tests will be executed on all systems, nor will they always be executed in the order shown. For a more complete list see the Ultra POST Code Reference Guide. PCWS Ultra Setup Guide...
  • Page 90 PCWS Ultra Diagnostics POST Error Beep Codes...

  • Page 91: Glossary Of Terms

    See Also: ISA Riser Card. Adapter ROM The read-only memory on some expansion boards which contains code to control the device. The contents of Adapter ROMs are normally appended to the system BIOS ROM at start-up. PCWS Ultra Setup Guide...
  • Page 92 Glossary of Terms 1st Page Contents Analog A term used to describe any device that represents values by a continuously varied physical property such as voltage or current. Abbreviation for Application Programming Interface (API). The PCWS API is a hardware API that resides between the application and the hardware, providing a set of hardware services that the programmer can call upon to access the POS features of the PCWS.
  • Page 93 The Setup Utility. Consisting of a series of menus, the Setup Utility provides a central location where the majority of PCWS Ultra IO Ports are enabled and resources applied. It allows the user to define such basic items as the type of floppy and hard disk installed, and the current time and date.
  • Page 94 SCO-UNIX, or Windows NT. This allows the workstation to function in a Client/Server environment such as 3700 RES without a hard disk. On the Ultra System Board, the Boot ROM is not implemented as a separate device. It is included in the System Flash BIOS chip and enabled as needed through a Boot Menu.
  • Page 95 In a write-back cache, the processor writes data to the faster cache instead of main memory. The Ultra System Board is equipped with 512 KB of external write back pipeline burst cache. Pipeline burst cache refers to a special type of cache chip designed to take advantage of both the burst cycle capability and the pipelined architecture of the Pentium processor.
  • Page 96 DMA controller. In addition, modern chips sets add DRAM, cache, PCI-to-ISA host controllers and power management features. The PCWS Ultra System Board uses a Silicon Integrated Systems Corp. SiS5581. Client A workstation or personal computer that requests services from a server over a network.
  • Page 97 Therefore, when installing them, it is not necessary to add or remove DIMMs in pairs. The Ultra System Board uses a single 168-pin, +3.3V, 100MHz, unbuffered Synchronous (SDRAM) DIMMs. See Chapter 3 for more information.
  • Page 98 Glossary of Terms 1st Page Contents Abbreviation for Direct Memory Access. Refers to a technique of moving information from one place to another without the intervention of the CPU. A device called a DMA Controller assumes control of the system address, data, and control busses to manage the data transfer. The AT Bus architecture supports 7 DMA channels, one of which is used for the floppy disk interface.
  • Page 99 EPROM retains its contents. However, once programmed, the device can only be erased and reused by removing it from the circuit and placing it under a strong ultra-violet light source. Programming is accomplished by placing the device in an EPROM programmer.
  • Page 100 Glossary of Terms 1st Page Contents Floppy Disk Drive A flexible, removable mass storage device consisting of a thin round piece of plastic, coated with magnetic particles and enclosed in a rigid plastic container. The PCWS Floppy Diskette Unit houses one 3 1/2” floppy disk drive.
  • Page 101 Stand-alone Roll and Slip Printer, a thermal autocut printer, as well as others. The Ultra system board has one RS422 port labeled LCC, and through application software, can be used to drive a network of IDN devices.
  • Page 102 Glossary of Terms 1st Page Contents Internal Cache See Cache. Interrupt The suspension of program execution by an event external to that program. The suspension of program execution is performed in a manner which makes it possible to resume execution of the original program.
  • Page 103 Landing Zone An unused track on a disk surface where the read/write heads will auto-park when power is turned off. The landing zone is generally equal to the total number of cylinders on the disk. PCWS Ultra Setup Guide G-13...
  • Page 104 LEDs are available in many colors including IR, and are typically used as power or status indicators. The Ultra System Board includes several LEDs, called Diagnostic LEDs, which provide instant feedback on the condition of key circuits.
  • Page 105 Examples of operating systems are UNIX, MS-DOS, and Microsoft ® Windows Parallel Port See Centronics Parallel Port. PCWS Ultra Setup Guide G-15...
  • Page 106 See PCI/ISA Riser Card. PCI/ISA Riser Card The Ultra System Board can support 1 PCI add-on card. However, to install a PCI card, you must use the optional Ultra PCI/ISA Riser Card. This card plugs into a dedicated connector on the system board to allow a single half-size PCI or ISA card to be installed with the LP or AD case.
  • Page 107 Unlike traditional fuses however, when the fault is removed, the Polyswitch device automatically resets and does not have to be removed from the circuit. The Ultra system board uses Polyswitches on the PC keyboard, PS/2 mouse, remote customer display, and USB ports. PCWS Ultra Setup Guide...
  • Page 108 Glossary of Terms 1st Page Contents Protected Mode ® The native, 32-bit operating mode of the 386, 486, and Pentium processors. These processors power-up in the Real Mode to be compatible with 8088/8086 based systems, but operating systems like ® Windows 95 switch the processor into protected mode, where depending on the processor in question, up to 4 GB of memory can be...
  • Page 109 Socket 7 The form factor for fifth-generation processor chips from Intel, Cyrix, and AMD. All current x86 processors, except Intel’s Pentium Pro (Socket 8), and Pentium II (Slot 1), conform to the Socket 7 specifications. PCWS Ultra Setup Guide G-19...
  • Page 110 CMOS Setup Utility. Also known as the CMOS RAM. Another type of very fast SRAM is used to implement the external pipeline burst cache on the Ultra System Board. This type of SRAM is more expensive, consumes more power than a CMOS SRAM, but can operate at the speeds required to implement an external cache.
  • Page 111 The Ultra system board uses a CNT 65554 Flat Panel Video controller which is 100% VGA compatible at the register, gate, and BIOS levels and is capable of driving a wide variety of passive and active LCD panels.
  • Page 112 Glossary of Terms G-22...
  • Page 113 PC Workstation - Low Profile ..........A-3 PC Workstation - Adjustable Display........A-4 PC Workstation Floppy Diskette Unit ........A-5 PCWS LP Adjustable Stand ............ A-6 PCWS Remote Pole Display............. A-7 Cash Drawer................A-8 Cash Drawer, Low Profile ............A-9 PCWS Ultra Setup Guide...

  • Page 114: Appendix A: Equipment Dimensions

    Equipment Dimensions 1st Page Contents Overview Overview In this appendix you will find dimensional drawings for each PC Workstation and peripherals. Each diagram is preceded by a description and may include a part number and/or notes. These dimensions are provided to help you plan your equipment areas.

  • Page 115: Pc Workstation - Low Profile

    Equipment Dimensions 1st Page Contents PC Workstation - Low Profile PC Workstation - Low Profile PCWS Ultra Setup Guide...

  • Page 116: Pc Workstation - Adjustable Display

    Equipment Dimensions 1st Page Contents PC Workstation - Adjustable Display PC Workstation - Adjustable Display...

  • Page 117: Pc Workstation Floppy Diskette Unit

    Equipment Dimensions 1st Page Contents PC Workstation Floppy Diskette Unit PC Workstation Floppy Diskette Unit PCWS Ultra Setup Guide...

  • Page 118: Pcws Lp Adjustable Stand

    Equipment Dimensions 1st Page Contents PCWS LP Adjustable Stand PCWS LP Adjustable Stand...

  • Page 119: Pcws Remote Pole Display

    Equipment Dimensions 1st Page Contents PCWS Remote Pole Display PCWS Remote Pole Display PCWS Ultra Setup Guide...

  • Page 120: Cash Drawer

    Equipment Dimensions 1st Page Contents Cash Drawer Cash Drawer...

  • Page 121: Cash Drawer, Low Profile

    Equipment Dimensions 1st Page Contents Cash Drawer, Low Profile Cash Drawer, Low Profile PCWS Ultra Setup Guide...
  • Page 122 Equipment Dimensions 1st Page Contents A-10...
  • Page 123 Contents Appendix B Connector and Cable Diagrams This appendix provides pin-outs of the Ultra rear panel connectors. In this appendix Overview ..................B-2 PCWS Ultra Connectors ............B-3 8-Pin to 6-Pin Hook-up RS422 Cable (300319-001)....B-9 Cash Drawer Extension Cable..........B-10...

  • Page 124: Appendix B: Connector And Cable Diagrams

    Connector and Cable Diagrams 1st Page Contents Overview Overview On the pages that follow, you will find diagrams of the Ultra workstation rear panel connectors. A description of each connector/cable and schematic diagram are provided.

  • Page 125: Pcws Ultra Connectors

    1st Page Contents PCWS Ultra Connectors PCWS Ultra Connectors The following connectors are located on the Ultra rear panel. LCC Port The LCC port connector is available on all current PC workstations including the Model 32L, 32R, 64, and Ultra.

  • Page 126: Parallel Port Connector

    Connector and Cable Diagrams 1st Page Contents PCWS Ultra Connectors Parallel Port Connector Parallel ports (often referred to as a Centronics port) can be used to connect printers, tape drives, and CD-ROM drives to all PC Workstations. The port consists of a standard DB25 female...

  • Page 127: Cash Drawer Connectors

    Connector and Cable Diagrams 1st Page Contents PCWS Ultra Connectors Cash Drawer Connectors PS/2 Keyboard Connector PCWS Ultra Setup Guide...

  • Page 128: Remote Customer Display

    Connector and Cable Diagrams 1st Page Contents PCWS Ultra Connectors Power +24VDC Connector Remote Customer Display...

  • Page 129: Ethernet Connector

    Connector and Cable Diagrams 1st Page Contents PCWS Ultra Connectors Ethernet Connector PCWS Ultra Setup Guide...

  • Page 130: Idn Device Port

    Connector and Cable Diagrams 1st Page Contents IDN Device Port IDN Device Port The illustration below shows a diagram of the 6-pin modular connector found on all MICROS IDN devices...

  • Page 131: 8-Pin To 6-Pin Hook-Up Rs422 Cable (300319-001

    8-Pin to 6-Pin Hook-up RS422 Cable (300319-001) 8-Pin to 6-Pin Hook-up RS422 Cable (300319-001) This cable is typically used to connect the 8-pin LCC port of a PCWS to a 6-pin modular wall plate connector to drive IDN Printers. PCWS Ultra Setup Guide...

  • Page 132: Cash Drawer Extension Cable

    Connector and Cable Diagrams 1st Page Contents Cash Drawer Extension Cable Cash Drawer Extension Cable B-10...
  • Page 133 If this equipment appears to cause interference the user could consult the installer/dealer or an experienced radio television technician. PCWS Ultra Setup Guide...
  • Page 134 FCC/DOC Statement A booklet prepared by the Federal Communications Commission entitled "How to Identify and Resolve Radio - TV Interference Problems" may be useful. This booklet may be ordered from the Superintendent of Documents, U.S. Government Printing Office, Washington D.C. with stock number #004-000-00345-4.
  • Page 135 remote pole display A-7 ESD 1-9 accessories 1-4 expansion capabilites 1-4 adjustable display case expansion card installation 3-34 description 1-2 removal 3-3 air duct 3-5 fan 3-5 API 1-4, G-2 approvals 1-7 humidity 1-9 basic troubleshooting 4-2 battery 3-5 IDE hard disk 3-24 boot device priority 2-13 IDN hook-up cable B-9 boot ROM 2-13...
  • Page 136 4-6 spread spectrum clock generator 3-9 processor system and video BIOS 3-8 air duct 3-16 touchscreen controller 3-8 configuration jumpers 3-15, 3-20 ultra 1-3 heat sink 3-16 VGA controller 3-8 installation 3-17 temperature 1-9 rear connector panel 1-10 transporting 1-9...

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