Paper Empty With No Indication - Xerox WorkCentre 3210 Service Manual

General Troubleshooting

Paper Empty With No Indication

Applicable Error Message
Initial Actions
4-12
The Status LED or display does not indicate when the Tray is empty.
Paper Empty without Indication
Check the paper path for obstructions or debris.
Cycle printer power.
If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts
Main Controller Board, PL1.0.2
Paper Empty Sensor, PL4.0.75
Empty Actuator, PL4.0.84
Empty Actuator, PL10.0.11.6
UI PWB, PL6.4.13
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the Empty actuator for damage.
Is the actuator damaged?
2 Run the Empty Sensor Status test
from EDC.
Does the sensor operate correctly?
Check the connection between the
3
Main Controller Board CN8 and the
Control Panel.
Is the connection secure?
Check for +5 V at CN1 of the UI PWB.
4
Is +5 V present at CN1.
Check the continuity of the harness
5
connecting the Main Controller Board
and Control Panel.
Is the harness damaged?
WorkCentre 3210/3220 Multifunction Printer Service Manual
Wiring and Plug/Jack Map References
Map 3 - Sensor Locator
Main Controller Board
Fax Board and Optional Tray
Yes No
Repair or Go to step 2.
replace the
actuator
(page 8-91).
Go to step 3. Replace the
Paper Empty
Sensor
(page 8-88).
Go to step 4. Secure the
connections.
Go to step 4. Replace the
Main Controller
Board
(page 8-100).
Repair the Replace the UI
harness. PWB
(page 8-115).