Outline; First; Trouble-Shooting Practice - Epson StylusPro 10000 Service Manual

EPSON Stylus Pro 10000/10000CF

3.1 Outline

See this chapter for detailed troubleshooting instructions if the printer is not working
properly.

3.1.1 First...

Before starting, confirm or attempt the following:
n
I carry out the confirmation of the obstacle contents with the liquid crystal display
message and light emitting diode display of operation panel.
n
There are no foreign materials inside the printer.
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If the LCD display displays "Ready" when the power is on, print a status sheet.
Press the SelecType button twice to access the "Test Print Menu", press the Item +
button until you see "Print Status Sheet", and then press Enter.
By checking the Status Sheet you can determine whether the cause of the problem
is the printer itself (i.e. a part has been used beyond its useful life) or a user-
defined control panel setting.
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The printer is not abnormally dirty. Clean if necessary.
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The printer parts are original or EPSON replacement parts and no part of the
printer is deformed or out of shape in any way.
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The connectors are properly fixed with no damage to them or any of the harnesses.
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The cams and gears inside the printer are not worn, not wearing out unevenly, and
are connecting properly/turn freely.
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The rubber pads on the rollers are not dirty. Clean if necessary.
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The rubber pads on the rollers are not worn, not wearing out unevenly, and are
connecting properly/turn freely.
n
If necessary, reset the NVRAM parameters to the factory default parameters.
Maintenance Mode 2 > Counter Init. Menu > NVRAM Init.
Before beginning disassembly turn the printer off, wait for a few
seconds after the LCD panel goes blank, and then remove the power
cord from the outlet. Also remove any interface cables.
Troubleshooting
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The printer tools mentioned in the following pages have been
tested and are proven to preserve the quality of the printer. The
use of other, non-standard tools is not supported.
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Only use the type of oils and lubricants described in this manual
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Always perform adjust procedures as described in this manual

3.1.2 Trouble-shooting practice

This section describes how to diagnose printer errors. Troubleshooting is divided into the
following categories.
o
Trouble-shooting based on o error display
3.2. Trouble-shooting by error display (the object: the user, service man).
3.3. Service ma n correspondence errors (the object: service man)
o
Trouble-shooting based on the o printing result
The trouble-shooting based on the 3.4 printing result(the object: service man)
Thereafter, I explain the confirmation point and also confirmation contents on trouble-
shooting in terms of the above item
Outline
Revision B
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