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Epson StylusPro10000 Printer Manual

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EPSON
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Printer Guide

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   Summary of Contents for Epson StylusPro10000

  • Page 1

    EPSON Stylus Pro 10000 ® Printer Guide...

  • Page 2

    EPSON Stylus Pro 10000 Series ® PRINTER GUIDE ®...

  • Page 3

    SEIKO EPSON CORPORATION. The information contained herein is designed only for use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other printers.

  • Page 4

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 5: Table Of Contents

    Selecting Media That Meet Requirements ....2-1 Printing on EPSON Media ....... . 2-2...

  • Page 6

    Setting Paper Configurations ......2-18 3 Printing with EPSON Drivers for Macintosh Choosing Page Setup Options .

  • Page 7

    Managing Print Jobs ........4-11 Using the Progress Meter .

  • Page 8

    viii Contents Transporting or Storing the Printer ......6-15 Replacing the Waste Ink System ......6-19 7 Resolving Problems Diagnosing Problems .

  • Page 9

    Introduction Introducing a new era in wide-format color ink jet printing, the EPSON ® Stylus Pro 10000 delivers a combination of richly detailed image quality, faster print speeds, and durable photographic output. ® EPSON offers the Stylus Pro 10000 in two models: Photographic Dye Ink (Stylus Pro 10000) and Archival Ink (Stylus Pro 10000CF).

  • Page 10: Options And Accessories

    You can purchase optional equipment and software, ink cartridges, paper, you must also install the EPSON Stylus Pro 10000 and manuals from EPSON at (800) 873-7766, or you can visit the EPSON printer software on all Store client systems. See (800) 873-7766 for dealer referral.

  • Page 11: How To Use Your Manuals

    Chapter 2 gives instructions for loading and printing on various media, and for using the paper hammock. Chapter 3 describes how to use the EPSON printer driver and the Monitor3 utility to print from a Macintosh. Chapter 4 explains how to print from Windows using the EPSON printer driver and utilities.

  • Page 12: Warnings, Cautions, And Notes

    , Pacific Time, Saturday. Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.

  • Page 13: Macintosh System Requirements

    EPSON also provides technical assistance 24 hours a day through the World Wide Web. You can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

  • Page 14: Windows System Requirements

    Introduction Windows System Requirements Note To use your printer in either a standalone or peer-to-peer network environment, your system should include the requirements listed below: If you are not using Photo • Printing Accelerator in your driver (see page 4-3 for details), or if you •...

  • Page 15: Energy Star Compliance

    ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote...

  • Page 16: Ink Cartridge Safety Instructions

    Introduction • • • • • Ink Cartridge Safety Instructions • • • • • Place the printer near a wall outlet where the plugs can be easily unplugged. Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.

  • Page 17

    Do not dismantle the ink cartridges or try to refill them. This could • result in damage to the print head. Install the ink cartridge immediately after you remove it from its • package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.

  • Page 18

    Introduction...

  • Page 19: Setting Up The Printer

    The chips on these cartridges are programmed to cause the printer to initialize as the correct ink model: Archival Ink or Photographic Dye Ink. Ink cartridges that you later buy from EPSON do not have the same program on their chips.

  • Page 20

    Setting Up the Printer 2. Push the indentation on the ink compartment cover to release the lock 3. Push down on the top of the first cartridge clamp and pull it forward. Caution Be careful not to touch 4. Locate the package for the black ink cartridge and open it. Remove the the green computer chip on one side of the cartridge.

  • Page 21

    5. Hold the cartridge so the arrow mark on the left side of the cartridge is Warning If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water. 6.

  • Page 22: Loading The Roll Paper

    Setting Up the Printer Loading the Roll Paper Loading roll paper involves three steps: attaching the roll to the paper spindle, inserting the spindle in the printer, and loading the paper for printing. Before you begin, remove the paper from its box and remove the plastic cap and protective covering.

  • Page 23: Inserting The Paper Spindle In The Printer

    Inserting the Paper Spindle in the Printer Note Follow these steps to insert the spindle in the printer: 1. Open the roll paper cover. Position the spindle so that the white end You can have two rolls of paper in the printer at the same time, and print on either one.

  • Page 24: Loading The Roll Paper

    Setting Up the Printer 3. Place the black end of the spindle into the corresponding left mounting Note When you remove the spindle, lift the left end out first. See page 2-8 for details on removing paper from the spindle. Loading the Roll Paper Follow these steps to load the roll paper for printing: 1.

  • Page 25

    2. Pull the paper set lever out, to the released position. The Caution To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing. 3. Feed the paper into the paper slot. light on the control panel comes on and control panel display.

  • Page 26

    Setting Up the Printer 4. Pull the paper down so it extends all the way through the slot. 5. Turn the roll back to remove the slack. Then align the paper with the two rows of holes at the paper exit.

  • Page 27: Running A Nozzle Check

    6. Push the paper set lever all the way in, then close the roll paper cover. Caution To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing. 7. Press the Running a Nozzle Check The nozzle check prints a pattern of dots that lets you see if any print head nozzles are clogged.

  • Page 28

    5 or 6. If the nozzle check still fails to print, check the control panel display for any error messages and contact your dealer, or contact EPSON as described on page 4. button on the control panel until you see SelecType on the display.

  • Page 29: Connecting The Printer To Your Computer

    Connecting the Printer to Your Computer Depending on your system, you can connect the printer to your computer Note using any of the following: • • Check the system requirements on page 5 • or 6 before connecting your printer to make sure your system meets or •...

  • Page 30: Connecting To A Parallel Port (windows Only)

    1-12 Setting Up the Printer Connecting to a Parallel Port (Windows Only) To use the printer’s built-in parallel interface, you need a shielded, bidirectional, parallel cable. Follow the steps below to connect the printer to your computer: 1. Make sure both the printer and your computer are turned off. 2.

  • Page 31: Installing Printer Software For Macintosh

    4. Double-click the back of your printer. IEEE 1394 port. Double-click the CD-ROM to open its window. EPSON icon for your model: Photographic Dye Printer Driver Installer EPSON Archival Ink icon. Installer 1-13 Setting Up the Printer Printer Driver Installer 1-13...

  • Page 32

    1-14 Setting Up the Printer 5. At the first screen, click 6. Click the 7. Follow the instructions to install your software and select a default paper Note 8. After your Macintosh restarts, select If you’re on an AppleTalk network and the AppleTalk setting in the 9.

  • Page 33: Installing Printer Software For Windows

    Background Printing background printing on or off. With background printing on, you can use your Macintosh while it’s preparing a document for printing, and use the EPSON Monitor3 utility to manage print jobs. 11. Close the Chooser. For instructions on using your printer software, see Chapter 3.

  • Page 34: Setting Up Your Printer For Sharing

    1-16 Setting Up the Printer 4. Double-click the driver installation for your printer model. If you have Note SPro 10000 identifies the driver for the 5. Click Photographic Dye Ink model, and SPro 10000CF identifies the driver for the Archival Ink model.

  • Page 35: Setting Up On A Macintosh Network

    Setting Up on a Macintosh Network Note This section explains how to set up the Stylus Pro 10000 as a shared printer on an AppleTalk network. First install the printer software on every computer that will need to access the printer, as described on page 1-13. This section tells you how to configure your Then configure the host Macintosh (the computer to which you connected...

  • Page 36

    1-18 Setting Up the Printer 4. Check 5. Click 6. Close the Chooser. Configuring the Client Macintosh Computers Perform these steps on every Macintosh that will need to access the printer: 1. Open the Chooser, click the printer’s icon, and then select the shared Note 2.

  • Page 37: Setting Up On A Windows 95, 98, Or Me Network

    Setting Up on a Windows 95, 98, or Me Network Note This section tells you how to set up your printer so that computers on the network can share it. First install the printer software on every computer that will need to access the printer, as described on page 1-15. This section tells you Then configure the host computer (the computer to which you connected how to configure your...

  • Page 38

    1-20 Setting Up the Printer 7. Select your printer, then choose 8. Select Configuring the Client Computers Perform these steps on every computer that will need to access the printer: 1. Click 2. Double-click the for Windows 95). You see a dialog box similar to the following: , enter the printer information as needed, then Shared As click...

  • Page 39

    3. The Add Printer Wizard screen appears. Click like the following: 4. Click , then click Network printer 5. Click Browse 6. Double-click the icon of the host computer (directly connected to the printer). Then click the printer’s icon. 7. Click and follow the messages on the screen to complete configuration.

  • Page 40: Setting Up On A Windows Nt 4.0 Or Windows 2000 Network

    1-22 Setting Up the Printer Setting Up on a Windows NT 4.0 or Windows 2000 Network This section tells you how to set up your printer so that computers on the Note network can share it. First install the printer software on every computer that will need to access the printer, as described on page 1-15.

  • Page 41

    Configuring the Client Computers Perform these steps on every computer that will need to access the printer: 1. Click , point to Start Settings 2. Right-click your printer icon, then click for Windows NT). Defaults 3. Click the tab to display the following window: Ports 4.

  • Page 42

    1-24 Setting Up the Printer 5. Select 6. In the text box, type the appropriate information for your system using 7. In the Printer Ports dialog box, click 8. On the Ports screen, make sure the new port is added and its checkbox is For instructions on using your printer software, see Chapter 4.

  • Page 43: Aligning The Print Head

    Aligning the Print Head Before you use the printer, you should align the print head to ensure accurate, clean printouts. You can run the Print Head Alignment utility at this point to check software installation and make sure your printer is set up correctly.

  • Page 44

    1-26 Setting Up the Printer 3. Macintosh: Click the 4. Click the 5. Follow the messages on your screen. The printer prints the head 6. Examine the first row. You see a series of alignment patterns similar to Note If bar #8 (the current alignment setting) shows the smallest gaps for both rows, the print head is...

  • Page 45

    8. Use the arrow keys for row #1 to select the number for the best aligned Note 9. Repeat steps 6 through 8 for row #2. You may have to realign 10. If you chose a bar that did not consistently have the smallest gaps, click the print head several times before you use the printer for the first time.

  • Page 46

    1-28 Setting Up the Printer 1-28...

  • Page 47: Handling Paper And Other Media

    EPSON dealer. The EPSON Stylus Pro 10000 prints on a variety of media, including roll paper and cut sheets up to 44 inches wide. You can also use heavy stock, including posterboard up to 59 mil (1.5 mm) thick.

  • Page 48: Printing On Epson Media

    Handling Paper and Other Media Printing on EPSON Media EPSON papers, which are specially formulated for the inks used in the Note printer, ensure high-quality results. The following tables list the product codes for the EPSON media available for your printer.

  • Page 49

    Handling Paper and Other Media Stylus Pro 10000 Photographic Dye Ink model media product codes (cont.) Paper type Roll sizes Premium Luster Photo 44-inch roll: S041463 Paper* 36-inch roll: S041462 24-inch roll: S041461 13-inch roll: S041409 8.3-inch roll: S041408 Doubleweight Matte 44-inch roll: S041387 Paper 36-inch roll: S041386...

  • Page 50

    Handling Paper and Other Media Stylus Pro 10000 Archival Ink model media product codes Note Check the EPSON Pro Graphics web site (http://prographics.epson. com) or your authorized EPSON dealer for new papers and other media that may be available. Paper type...

  • Page 51

    Requires optional 3-inch high tension spindle ** Requires optional 2-inch high tension spindle *** Not available at time of printing. For product codes and availability, visit the EPSON Pro Graphics web site at http://prographics.epson.com. Sheet sizes Letter: S041405 11.7 × 16.5" (A3): S041406 13 ×...

  • Page 52: Printing Tips For Epson Media

    Handling Paper and Other Media Printing Tips for EPSON Media Follow these tips for using and storing printing materials: • • • • Using Roll Paper Note The printer comes with two 2-inch spindles, so you can have two types or sizes of roll paper available for printing.

  • Page 53: Guidelines For Using Roll Paper

    Handling Paper and Other Media Guidelines for Using Roll Paper Follow these guidelines when you print on roll paper: When both spindles have roll paper on them, wrap one of the roll paper • belts around the roll you’re not using. This keeps the paper out of the way.

  • Page 54: Removing Paper From The Spindle

    Handling Paper and Other Media When you’re not using the roll paper belt, keep it wound around the end of the spindle. Removing Paper from the Spindle If you need to remove the paper roll from the spindle, follow these steps: 1.

  • Page 55: Cutting Paper Manually With The Built-in Cutter

    3. Press the 4. Press the 5. Press the If you’re using the EPSON printer driver, you can also specify trim lines through your print options. See page 3-3 (Macintosh) or page 4-7 (Windows) for more information. Handling Paper and Other Media buttons to adjust the paper position.

  • Page 56: Using Cut Sheet Paper

    2-10 Handling Paper and Other Media Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The printer accepts sheets ranging from letter-size (8.5 × 11 inches) to 44 × 62.2 inches. You can leave your roll paper in the printer when you print on cut sheets;...

  • Page 57: Printing On Posterboard

    6. Print your page. After it is finished, the sheet stays in the printer. 7. To remove your print, hold it while pressing the Printing on Posterboard You can print on heavy stock up to 28 × 40 inches (B1), such as EPSON Note Posterboard Semigloss. Follow these instructions when you print on posterboard or other media more than 19 mil (0.5 mm) thick.

  • Page 58

    2-12 Handling Paper and Other Media 5. Feed the posterboard into the paper slot until the bottom edge of the Note 6. Align the board with the scale on the roll paper cover. If you’re using stock more than 39 inches long, load it long edge first (in landscape orientation).

  • Page 59: Adjusting The Platen Gap For Heavy Stock

    8. Push the paper set lever all the way in, then close the lower cover. Caution To avoid damaging the printer, never move the paper set lever while the Operate or Pause light is flashing. 9. Press the 10. Run your print job. After it is finished, the posterboard stays in the 11.

  • Page 60: Using The Paper Hammock

    2-14 Handling Paper and Other Media 4. Press the 5. Press the The letter you of the wide setting. When you switch media, don’t forget to change this setting back to Using the Paper Hammock The paper hammock (also called the paper basket) is a cloth sheet that Note attaches to your printer and catches your printouts as they come out.

  • Page 61

    2. Slide the upper hammock guides all the way in. Then fully extend the Note Make sure the surface of the hammock is stretched tight. If there is any slack, the paper may not slide properly to the floor. 3. Locate the rear side hammock rings. Bring the rings up in back of the Handling Paper and Other Media lower hammock guides, so that they rest on the floor.

  • Page 62: Catching Printouts Under The Printer

    2-16 Handling Paper and Other Media Catching Printouts Under the Printer Follow these steps to set up the hammock under the printer: 1. Unhook the hammock rings from the upper hammock hooks. 2. Extend the upper hammock guides all the way out. Then extend the lower hammock guides out to their full length.

  • Page 63

    Handling Paper and Other Media Catching Printouts Shorter Than 40 Inches If you’re printing on sheets shorter than 40 inches, you can set up your hammock so that it takes up less space. Follow these steps: 1. Slide the lower hammock guides all the way in, and extend the upper hammock guides out to their full length.

  • Page 64: Setting Paper Configurations

    Handling Paper and Other Media Setting Paper Configurations When you use non-EPSON paper or other media, you may need to register the paper’s thickness, drying time and suction setting. When you’re using a paper stock or other printing material for the first time, always test it on a small print job.

  • Page 65: Selecting Registered Paper Settings

    Handling Paper and Other Media 5. Examine the printed pattern to determine which set of lines is the straightest (shows the smallest gap), and note the corresponding number. In the sample pattern, the lines under number 4 are the straightest. 6.

  • Page 66

    2-20 Handling Paper and Other Media 2-20...

  • Page 67: Printing With Epson Drivers For Macintosh

    Chapter 3: Printing with EPSON Drivers for Macintosh Your EPSON Stylus Pro 10000 comes with drivers and utilities that let you print and manage print jobs in non-PostScript mode without a RIP. ICC ® profiles for ColorSync 3.x are included, so you can use advanced color management features from your applications or the driver itself.

  • Page 68: Choosing Page Setup Options

    Printing with EPSON Drivers for Macintosh Choosing Page Setup Options Note Many of the page setup options correspond to paper handling features that you can also set through the control panel. Software options give you additional settings and override control panel settings. Follow these steps to...

  • Page 69: Choosing Basic Print Options

    Once you have selected your page setup options, you need to select printing options. The EPSON driver offers automatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 3-9.

  • Page 70

    Printing with EPSON Drivers for Macintosh Follow these steps to make basic settings for automatic printer adjustments: 1. Choose 2. Choose the number of 3. Select a Note 4. Select Do not turn off Photo 5. Make sure Printing Accelerator...

  • Page 71

    You can also create your own settings and add them to this list. See page 3-11 for more information. Printing with EPSON Drivers for Macintosh option as follows: Mode Click to have the printer driver analyze the contents of •...

  • Page 72

    Printing with EPSON Drivers for Macintosh 7. Choose from the following buttons to access additional features: 8. When you’re finished choosing print options, click Click to access the printer monitoring and maintenance utilities. • See page 3-17 for more information about the Status Monitor utility.

  • Page 73: Selecting The Correct Media Type

    Photographic Dye Ink model. If you are using paper or other media not listed in the table below, check the instructions included with the paper. If you are using non-EPSON media, choose the closest setting. You may have Check the EPSON web to experiment with different settings to determine which one is best for the site (http://prographics.

  • Page 74

    Printing with EPSON Drivers for Macintosh The table below lists the settings to use with the Stylus Pro 10000 Archival Ink model. In addition to settings for specific EPSON media, the driver includes five media types designed for the user who needs higher color density: •...

  • Page 75: Choosing Advanced Print Options

    Scrim Vinyl* Various indoor media Various indoor media * Not available at time of printing. Check the EPSON Pro Graphics web site at http://prographics.epson.com for media availability. Choosing Advanced Print Options The advanced print options give you complete control over your printing environment.

  • Page 76

    3-10 Printing with EPSON Drivers for Macintosh 4. Choose one of the following 5. Choose any of the following: Print Quality • Economy To save ink • Normal - 360dpi For faster printing and everyday needs • Fine - 720dpi For high-quality photos and other prints •...

  • Page 77

    Lets you select from three Rendering Intent settings for mapping colors to your printer’s Epson Standard for the EPSON Stylus Pro 10000. (See page 3-12 for descriptions of the available settings.) You can also use this option to select custom ICC profiles that you have created.

  • Page 78: Color Management Settings

    Vivid Intensifies colors and lightens the midtones and highlights. Best for print jobs with non-photographic images. 1.5 Gamma Produces the same contrast values as earlier EPSON ink jet printers. 1.8 Gamma Increases contrast. 2.2 Gamma Matches image colors with sRGB devices.

  • Page 79: Managing Print Jobs

    Printing with EPSON Drivers for Macintosh ColorSync Rendering Intent settings Perceptual For photographic images. Maintains the relationship between colors as it scales them to fit within your printer’s color gamut. Saturation For charts and business graphics. Maintains the relative saturation of colors from one gamut to another.

  • Page 80: Using Monitor3

    3-14 Printing with EPSON Drivers for Macintosh 4. To select a priority for your print job in the queue of jobs waiting to 5. Click 6. Click If you selected print queue until the print time specified or until released using Monitor3, as described in the following section.

  • Page 81

    EPSON Monitor3 dialog box, select Start print queue from the Printer menu to release the queue and resume printing. Printing with EPSON Drivers for Macintosh Click to delete Click to restart Click to pause Double-click a file in the list to preview it...

  • Page 82: Cancelling Printing

    3-16 Printing with EPSON Drivers for Macintosh Click the print job whose priority you want to change. Then click the Priority • • • • Cancelling Printing If you need to cancel a print job, follow these steps: 1. Press the 2.

  • Page 83: Checking Printer Status

    Printing with EPSON Drivers for Macintosh Checking Printer Status The Status Monitor utility lets you check the levels of ink in your printer and configure error messages and other features of printer operation. Follow these steps to check ink levels: 1.

  • Page 84: Selecting Configuration Options

    3-18 Printing with EPSON Drivers for Macintosh Selecting Configuration Options You can configure the way you want the printer to handle error and warning messages, ink level checks, and print file handling in the Configuration Settings dialog box. Follow these steps: 1.

  • Page 85

    Printing with EPSON Drivers for Macintosh • Data will be sent to the printer after being stored on your disk prevents print head pausing. Normally, graphics are sent in rectangular bands. When you select this option, your Macintosh stores the entire image on its hard drive and then sends it to the printer as a whole (recommended only for older Macintosh systems).

  • Page 86

    3-20 Printing with EPSON Drivers for Macintosh 3-20...

  • Page 87: Printing With Epson Drivers For Windows

    EPSON Drivers for Windows Your EPSON Stylus Pro 10000 comes with drivers and utilities that let you print and manage print jobs without a RIP. ICC profiles are included, so you can use advanced color management features of your applications or the driver itself.

  • Page 88

    Printing with EPSON Drivers for Windows Note If you need more information about print options, you can click the Help button on any dialog box. 3. Select a 4. Select 5. Set the A dialog box like the following appears:...

  • Page 89

    8. When you’re finished choosing print options, click the Printing with EPSON Drivers for Windows Custom print job settings Setting Usage Text/Graph Intensifies colors and lightens the midtones and highlights.

  • Page 90: Selecting The Correct Media Type

    Photographic Dye Ink model. If you are using paper or other media not listed in the table below, check the instructions included with the paper. If you are using non-EPSON media, choose the closest setting. You may have to experiment with different settings to determine which one is best for the media you’re using.

  • Page 91

    The table below lists the settings to use with the Stylus Pro 10000 Archival Ink model. In addition to settings for specific EPSON media, the driver includes five media types designed for the user who needs higher color Note density: •...

  • Page 92: Choosing Paper And Layout Options

    Printing with EPSON Drivers for Windows Media Type settings for the Stylus Pro 10000 Archival Ink model (cont.) * Not available at time of printing. Check the EPSON web site for driver updates, Choosing Paper and Layout Options Note Many paper options correspond to paper handling features that you can also set through the control panel.

  • Page 93: Choosing Advanced Print Options

    Follow these steps to print with advanced settings: 1. Follow steps 1 through 4 beginning on page 4-1. 2. Click Printing with EPSON Drivers for Windows list. Source , determine the size of your image. Then select the paper Paper Size size you want from the Paper Size list.

  • Page 94

    Printing with EPSON Drivers for Windows 3. If necessary, you can change your 4. Choose one of the following 5. Choose any of the following: You see a dialog box like the following: Print Quality setting): Media Type • Economy To save ink •...

  • Page 95

    Printing with EPSON Drivers for Windows • Flip Horizontal For printing a mirror image of your file. Use with backlight film. • Photo Printing Accelerator Enables faster transfer of data from your computer to the printer. 6. Choose one of the following Color Management configurations: •...

  • Page 96: Color Management Settings

    Vivid Intensifies colors and lightens the midtones and highlights. Best for print jobs with non-photographic images. 1.5 Gamma Produces the same contrast values as earlier EPSON ink jet printers. 1.8 Gamma Increases contrast. 2.2 Gamma Matches image colors with sRGB devices.

  • Page 97: Managing Print Jobs

    Printing with EPSON Drivers for Windows Managing Print Jobs Your printer comes with several utilities that let you check on your print jobs and schedule, cancel, pause, or restart them. The Progress Meter opens each time you send a print job. The Spool Manager (not available with Windows NT) appears on the taskbar when you print.

  • Page 98: Using The Spool Manager

    4-12 Printing with EPSON Drivers for Windows Using the Spool Manager The Spool Manager (not available with Windows NT) displays the status of your print job files and lets you control them. To open the Spool Manager while you’re printing, click the Pro 10000 screen.

  • Page 99

    Status Monitor 3 displays a How To button that you can click for instructions on solving the problem. Printing with EPSON Drivers for Windows Click , point to • Start Settings your printer icon and select...

  • Page 100: Setting Monitoring Preferences

    4-14 Printing with EPSON Drivers for Windows Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer.

  • Page 101

    Printing with EPSON Drivers for Windows 4. Click the Monitoring Preferences Preferences dialog box: 5. Select the Notification options you want to use. 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon want to use.

  • Page 102: Optimizing Print Speed

    4-16 Printing with EPSON Drivers for Windows Optimizing Print Speed Using the Speed & Progress utility, you can optimize your printer’s parallel port for the fastest data transfer rate and speed up the way your printer driver processes multiple-copy print jobs.

  • Page 103

    Printing with EPSON Drivers for Windows • EPSON Printer Port optimize the transfer rate of your printer port for EPSON printers instead of using the Windows default printer port. You may see one of these messages beneath the High speed (DMA) transfer enabled using fast DMA transfer mode.

  • Page 104

    4-18 Printing with EPSON Drivers for Windows 4-18...

  • Page 105: Monitoring And Configuring The Printer

    (Macintosh) or Chapter 4 (Windows) for more information. The EPSON Stylus Pro 10000 printer includes a number of monitoring utilities. The control panel displays status messages and error messages, and the lights alert you when a problem occurs or your ink runs out.

  • Page 106: Monitoring Normal Printer Operation

    Monitoring and Configuring the Printer Monitoring Normal Printer Operation Messages appear on the control panel display and lights come on or flash to indicate various phases of printer operation. The following table explains the status messages and lights: Status messages Pausing and Resetting the Printer If you need to stop the printer during a print job, press the Press the...

  • Page 107: Checking Printer Status

    Checking Printer Status Note You can use the control panel to print a status check or nozzle check. These prints allow you to test the printer without sending a print job. You can also check the amount of ink remaining, total number of prints, and the status of See page 1-9 for your cutter blade and other printer parts.

  • Page 108: Checking Ink Levels And Component Life

    = less than 10% of ink (or service life) remaining <nn>% F Following is a list of the items displayed. Note that all parts on the list (except the ink cartridges and paper cutter) need to be replaced by authorized EPSON service centers. (black) INK LEFT-K (cyan)

  • Page 109: Responding To Control Panel Lights And Messages

    A printer part will need Note the error number and contact EPSON as to be replaced soon. described on page 4. The waste ink system Call an authorized EPSON servicer to schedule is almost full.

  • Page 110

    Pull the paper set lever out to remove the head cleaning. paper. Head cleaning automatically starts. After cleaning, reload paper. An error has occurred. Note the error number, and turn the printer off and then on. If the message remains, contact EPSON as described on page 4.

  • Page 111

    COMMAND ERROR Monitoring and Configuring the Printer Explanation Response The waste ink system Contact EPSON to have the waste ink system is full. replaced. This message appears Press the Power button to turn the printer off after you clear a paper and back on again.

  • Page 112: Using The Control Panel To Configure The Printer

    Monitoring and Configuring the Printer Using the Control Panel to Configure the Printer In addition to testing the printer and checking the status of various components, you can use the SelecType menus to configure printer settings and perform maintenance operations. The following table lists the menus, their functions, and where to find additional information: SelecType menus Setting Default Roll Paper Margins...

  • Page 113: Turning Off Paper Monitoring Features

    Monitoring and Configuring the Printer You can use the button to cycle through all three settings. – 3. When you select the setting you want, press the Then press the SelecType Turning Off Paper Monitoring Features The printer normally stops and displays an error message if you try to print an image wider than the paper, or if paper is fed at an angle.

  • Page 114: Configuring The Parallel Interface

    5-10 Monitoring and Configuring the Printer 2. Press the 3. When you have selected the setting you want, press the Configuring the Parallel Interface You can use the control panel to change the parallel interface to ECP mode for faster printing. To use this mode, you must connect a computer directly to the printer’s parallel interface (without a RIP), and the computer must support ECP mode.

  • Page 115: Changing The Printer's Code Page Setting

    Monitoring and Configuring the Printer Changing the Printer’s Code Page Setting The printer uses the PC437 code page (U.S. and standard European character sets) by default. You can use the control panel to change it to the PC850 code page (multilingual character sets) if necessary. Follow these steps: 1.

  • Page 116: Setting The Control Panel Language

    The maintenance mode also includes a MW7=A • setting, for use by an • authorized EPSON servicer only. • • • Make sure the printer is turned off, then follow these steps to change the language for control panel messages: 1.

  • Page 117: Maintaining And Transporting The Printer

    See page 1-9 for details. The EPSON Stylus Pro 10000 printer requires very little maintenance to keep working at its best. This chapter describes the following routine procedures: Running a cleaning cycle •...

  • Page 118

    Maintaining and Transporting the Printer 2. If you have an application running, access the printer settings dialog box 3. Macintosh: Click the 4. Click the 5. When the pattern prints, check it for problems (see page 6-3 for details). as described on page 3-3 (Macintosh) or page 4-1 (Windows). Or, with Windows, click Start Right-click your printer icon, and then select...

  • Page 119: Examining The Nozzle Check Pattern

    If you still see no improvement, contact EPSON for assistance. Examine the nozzle check pattern you print. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern.

  • Page 120: Cleaning The Print Head Using The Control Panel

    If you still see no improvement, contact EPSON for assistance. Using the printer’s control panel buttons, as described in the next section...

  • Page 121: Aligning The Print Head From The Control Panel

    Aligning the Print Head from the Control Panel You can use EPSON roll paper to print the alignment patterns. Two rows consisting of sets of 15 bars are printed across the width of the paper. It takes about 10 minutes to print both rows.

  • Page 122

    Maintaining and Transporting the Printer 7. Look at the other patterns in the first row to see if the same number 8. Check the control panel display. Use the + or – button to select the best Note 9. Repeat steps 6 through 8 for the second row of patterns. Press Enter to cycle 10.

  • Page 123: Replacing Ink Cartridges

    • an error message. To order EPSON ink cartridges, contact your dealer or call EPSON at (800) 873-7766. You can also visit the EPSON Store at www.epsonstore.com (U.S. only). In Canada, please call (800) 873-7766 for dealer referral.

  • Page 124

    Maintaining and Transporting the Printer 2. Push the indentation on the ink compartment cover to release the lock 3. Locate the slot containing the empty ink cartridge (corresponding to the and open the cover. INK COMPART. OPEN light). Press down on the top of the clamp and pull it forward. INK OUT appears on the display.

  • Page 125

    4. Carefully pull the empty cartridge straight out of the printer. Warning If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Caution 5. Make sure the replacement cartridge is the correct color, and remove it Don’t shake cartridges that have been installed previously.

  • Page 126

    6-10 Maintaining and Transporting the Printer 6. Hold the ink cartridge with the arrow mark on the left side and pointing Note If you can’t insert the cartridge smoothly, you may have the wrong cartridge. Check the package and product code. If the Ink Out light remains on, the cartridge may not be installed...

  • Page 127: Replacing The Paper Cutter Blade

    If you notice that your paper isn’t cut cleanly, the cutter blade may need to be replaced. If you use the blade to cut heavy stock or non-EPSON media, you may need to replace it more often. You can also check the status of your cutter by printing the status check sheet or using the Printer Status menu on the control panel.

  • Page 128

    6-12 Maintaining and Transporting the Printer 4. When the holder stops moving and 5. When 6. Slowly take your finger off the side pin. The paper cutter rises so it can Note Be careful not to let the cutter or the spring coil pop out of the casing.

  • Page 129: Installing The New Cutter Blade

    Maintaining and Transporting the Printer 7. Carefully remove the cutter blade from the printer. Installing the New Cutter Blade After you have removed the used cutter blade, you’re ready to install the new one. Follow these steps: 1. Remove the new blade from its package. 2.

  • Page 130: Cleaning The Printer

    6-14 Maintaining and Transporting the Printer 4. Push the side pin toward the back while pushing the front half of the Caution 5. Close the lower cover. The cutter holder moves to the home (far right) Be careful not to touch the gears inside the printer.

  • Page 131: Transporting Or Storing The Printer

    Transporting or Storing the Printer Follow these guidelines for transporting or storing the printer: Contact EPSON if you need to store your printer for an extended • period (two years for the Photographic Dye Ink model, or six months for the Archival Ink model).

  • Page 132

    6-16 Maintaining and Transporting the Printer 2. Remove the following parts: Caution Be sure that the printer is off before you remove the ink cartridges. Otherwise the ink valves may not close properly. 3. Make sure the ink cartridge clamps and cover are closed. 4.

  • Page 133: Moving The Printer On The Stand

    6. Have four people lift the printer unit off of the leg assembly, using the Warning The printer unit weighs approximately 291 lb (132 kg). Always have four people lift it, using the hand grip areas as shown. 7. Keep the printer level while you move it. Setting Up the Printer After Transporting It Setting up the printer after transporting it is almost identical to setting it up for the first time.

  • Page 134

    6-18 Maintaining and Transporting the Printer 2. Fully insert the upper and lower hammock guides, then roll up the paper 3. Release the front casters and retract the stabilizer knobs. 4. Carefully roll the printer to its new location. Relock the casters and The first time you start printing after moving the printer, the print head nozzles may be clogged.

  • Page 135: Replacing The Waste Ink System

    Replacing the Waste Ink System Approximately every two years of normal usage (25% duty cycle) or after 12,000 B1-size prints, you should have your authorized EPSON servicer replace the waste ink system. This is necessary to prevent damage to the print head and maintain print quality.

  • Page 136

    6-20 Maintaining and Transporting the Printer 6-20...

  • Page 137: Resolving Problems

    • Uninstalling and reinstalling printer software • Diagnosing Problems The EPSON Stylus Pro 10000 printer includes a number of ways to help you diagnose problems: To identify the most common problems, check the messages and lights • on the printer’s control panel. See page 5-5 through 5-7 for more information.

  • Page 138: Using Hex Dump Mode

    Resolving Problems Using Hex Dump Mode You can use the printer’s hex dump mode to identify problems if you know how to interpret hex code, or you can fax the hex printout to a technical support representative. Make sure the printer has paper loaded and is turned off. Then follow these steps: 1.

  • Page 139

    2-8 for instructions. If you’re using cut sheet media, make sure the printable side is face up. • The paper configuration setting is too thick (for non-EPSON media). Use the control panel to select thinner paper. See page 2-18 for instructions.

  • Page 140

    See page 6-14 for cleaning instructions. • Deselect the High Speed setting in your printer software’s Advanced dialog box. • The paper configuration setting for your non-EPSON media is too thin. Use the control panel to select thicker paper. See page 2-18 for instructions.

  • Page 141: Solving Operational Problems

    • Make sure the interface cable is directly connected to the computer without passing through a printer switching device, Zip • If you are using Windows NT 4.0, try uninstalling the EPSON Printer Port. Click Start, point to Programs and EPSON Printers, then click EPSON Printer Port Uninstall.

  • Page 142: Solving Miscellaneous Printing Problems

    • Make sure your software is installed correctly and the printer is selected. garbled characters. • If you are using Windows NT 4.0, try uninstalling the EPSON Printer Port. Click • Clear any stalled print jobs from Monitor3 (Macintosh) or Spool Manager •...

  • Page 143

    • Make sure the Media Type setting in your printer software is correct for the • You’re using the wrong paper configuration setting (for non-EPSON media). • The platen gap setting is incorrect. Use the control panel to change the setting Color images print in black •...

  • Page 144: Solving Paper Problems

    Press the Paper Source button if necessary, and then press the Cut/Eject button. using background printing, select EPSON Monitor3 and increase its memory requirements. mode and/or DMA transfers, turn them on to speed up printing. See your computer documentation and page 4-16 for more information.

  • Page 145: Solving Roll Paper Feed Problems

    Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 2-13 for more information. If you’re not using EPSON media, make sure you register and select your paper’s thickness. See page 2-18 for more information.

  • Page 146

    7-10 Resolving Problems • • If you have the paper hammock set up in front of the printer, extend the paper guides out so they rest on the front of the hammock. If you have the paper hammock set up below the printer, extend the paper guides so that they rest on the back of the hammock.

  • Page 147: Clearing Paper Jams

    Clearing Paper Jams When paper gets jammed in the printer, printing stops and you see a jams: 1. If roll paper is jammed, open the roll paper cover and cut it by hand 2. Pull the paper set lever out to release the jammed paper. Caution To avoid damaging the printer, never move the...

  • Page 148: Uninstalling And Reinstalling The Printer Software

    Then reload your paper. CD-ROM icon to open it, if necessary. • Printer Driver Installer Photographic Dye Photographic Dye Ink model. • Printer Driver Installer EPSON Archival Ink Archival Ink model. 7-12 TURN PWR OFF AND ON button to turn Power...

  • Page 149: Windows

    5. Restart your computer. Then follow the instructions beginning on page 1-15 to reinstall your printer software. 7-13 Resolving Problems icon. button at the bottom Uninstall , then double-click the Control Panel . Click EPSON Printer button in Change/Remove Add/Remove 7-13 EPSON USB...

  • Page 150

    7-14 Resolving Problems 7-14...

  • Page 151: Printing

    28 billion dots per nozzle Waste ink system requires replacement approximately every 2 years based on 25% duty cycle Approximately 2,000 B0+ sheets (EPSON media up to 4.33 mil thick) Approximately 1,000 B0+ film sheets Approximately 8 years Bidirectional ®...

  • Page 152: Environmental

    Environmental Mechanical Line spacing 1/6 inch or programmable in 1/720-inch increments 128MB (fixed) Character sets EPSON Courier 10 characters per inch Character tables PC 437 (US, Standard Europe) PC 850 (Multilingual) Operation Temperature 50 to 95 F (10 to 35 C)

  • Page 153: Electrical

    Electrical 120 V model Input voltage range 90 to 132 V Rated frequency range 50 to 60 Hz Input frequency range 49 to 61 Hz Rated current 1.4 A Power consumption Approx. 130.5 W (ISO 10561 letter pattern) 29 W or less in standby mode This product is also designed for IT power systems with phase to phase voltage 220–240 V.

  • Page 154: Paper

    Specifications Paper Cut sheet paper specifications Roll paper specifications Depending on the media, feed and print quality are guaranteed on paper thicknesses of 3.15 to 4.33 mil (0.08 to 0.11 mm), 64 to 90 gsm. Dimensions in Size inches (approximate) Super B0 62.2 40.5...

  • Page 155: Printable Area

    Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper. Do not use curled, folded, or deckle-edge paper. Printable Area Minimum margins for roll paper and cut sheets: "...

  • Page 156

    Specifications Print yield may vary, depending on how often you run print head cleaning cycles and how much you use the printer. Yield of the initial cartridge set is reduced because of ink charging. Temperature Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F Storage (installed) –4 to 104 °F (–20 to 40 °C);...

  • Page 157: Parallel Interface

    Parallel Interface Forward Channel Data format 8-bit parallel, IEEE-1284 compatibility mode Synchronization STROBE pulse Handshake timing BUSY and ACKNLG signals Signal level TTL compatible Connector 57-30360 Amphenol connector or equivalent Reverse Channel Transmission mode IEEE-1284 Nibble mode Adaptable connector 57-30360 Amphenol connector or equivalent Synchronization Refer to the IEEE-1284 specification Handshaking...

  • Page 158: Usb Interface

    Specifications USB Interface Standard Based on Universal Serial Bus Specifications Revision 1.1, Universal Serial Bus Device Class Definition for Printing Devices Version 1.1 Bit rate Approx. 12M bps (full speed device) Data encoding NRZI Connector USB Series B Recommended cable 6 feet length...

  • Page 159: Index

    Index Accessories, 2 Adhesive Synthetic Paper, 2-4 Adhesive Vinyl, 2-4 Advanced Photo setting, 3-5 Aligning print head control panel, 6-4 to 6-6 software, 1-25 to 1-27 AppleTalk setting, 1-14 Archival Ink ink cartridges, 6-7 Media Type settings, 3-8 to 3-9, 4-5 to 4-6 Auto Cut setting, 3-3, 4-7 Auto Rotate setting, 3-3, 4-7...

  • Page 160

    Head unit (print head), checking status, 5-3 to 5-4 Heavy media, cutting, 2-9 Height of printer, A-2 Help, EPSON, 4 to 5 Hex dump mode, 7-2 High Speed Copies setting, 3-18, 4-16 High Speed setting, 3-10, 4-8 Humidity requirements, A-2...

  • Page 161

    monitoring level, 3-17, 3-18, 4-11 to 4-15, 5-3 to 5-4 waste ink system, 5-3 to 5-4, 6-19, Ink cartridges checking status, 5-3 to 5-4 installing in new printer, 1-1 to 1-3 ordering, 6-7 removing for transportation, 6-16 replacing, 6-7 to 6-10 safety instructions, 8 to 9 specifications, A-5 to A-6 Ink Out light(s), 5-5 to 5-7...

  • Page 162

    2-18 to 2-19, 7-3 custom size, creating, 3-2, 4-7 cut sheet, 2-10 to 2-14 drying time setting, 2-18 to 2-19 EPSON, 2-2 to 2-6 hammock, 2-14 to 2-17 handling, 2-1 to 2-19 heavy stock, 2-11 to 2-14 jams, 7-11 to 7-12...

  • Page 163

    5-3 to 5-4 moving, 6-15 to 6-18 page count, 5-4 parallel interface, configuring, 5-10 pausing, 5-2 Port, EPSON, 4-17, 7-5, 7-6 posterboard, loading, 2-11 to 2-13 resetting, 5-2 sharing, 1-16 to 1-24 software, uninstalling, 7-12 to 7-13...

  • Page 164

    Status messages, 5-2 Status Monitor Macintosh, 3-17 Windows, 4-12 to 4-13 Storing printer, 6-15 to 6-17 Support, EPSON, 4 to 5 System requirements, 5 to 6 Technical support, 4 to 5 Temperature requirements, A-2 Test Print menu, 5-3 Text/Graph setting, 3-5, 4-3...

  • Page 165

    Troubleshooting, 7-1 to 7-13 Tyvek Brillion, 2-5 Uninstalling software, 7-12 to 7-13 Unit ID number, 4 cable requirements, 5, 6 connecting to port, 1-11 driver, uninstalling, 7-13 interface specifications, A-8 User-defined paper size, 4-7 Utility cutter, ordering, 2 Utility menu Macintosh, 3-17 Windows, 4-13 Vivid setting, 3-12, 4-10...

  • Page 166

    optional interface card slot FireWire interface connectors Photo Printing Accelerator slot connector for optional Automatic Take-Up Reel AC inlet USB interface connector parallel interface connector...

  • Page 167

    mounting brackets lower cover roll paper roll paper cover spindles paper hammock paper set lever control panel ink cartridge compartment...

  • Page 168: Epson Stylus Pro

    EPSON Stylus Pro 10000 ® Printed in USA CPD-12208...

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Stylus pro 10000

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