Epson StylusPro 10000 Service Manual
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Epson StylusPro 10000 Service Manual

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SERVICE MANUAL
SERVICE MANUAL
SERVICE MANUAL
SERVICE MANUAL
Large Format Printer
EPSON Stylus Pro 10000/10000CF
®
SEIJ00020

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Summary of Contents for Epson StylusPro 10000

  • Page 1 SERVICE MANUAL SERVICE MANUAL SERVICE MANUAL SERVICE MANUAL Large Format Printer EPSON Stylus Pro 10000/10000CF ® SEIJ00020...
  • Page 2 The contents of this manual are subject to change without notice. n All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them.
  • Page 3 2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

  • Page 4: Safety Information

    Safety Information To prevent accidents during a maintenance procedure, strictly observe the Warnings and Cautions. Do not do anything that is dangerous or not within the scope of this document. Do not do anything that is dangerous even if not specifically described in this manual. In addition to the descriptions below and those given in this manual, there are many situations and circumstances that are dangerous.
  • Page 5 This manual describes basic functions, theory of electrical and mechanical CHAPTER 6. MAINTENANCE operations, maintenance and repair procedures of EPSON EPSON Acu Laser Provides preventive maintenance procedures and the C2000. The instructions and procedures included herein are intended for the...
  • Page 6 Symbols Used in This Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read WARNING, CAUTION or NOTE messages. Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
  • Page 7 Revision Status...
  • Page 8 Revision Issued Date Description Rev.A March 30,2001 First Release...
  • Page 9 Rev.B May 1,2001 Chapter 1 • 1.1:Throughput of semiglossy photo paper revised. • 1.1:”PS server” deleted. Tables of exclusive paper deleted. • 1.1.1: Ink cartridge code corrected. Specification paper description revised. • 1.2: Nozzle number for color revised. Paper feed speed added. •...

  • Page 10: Table Of Contents

    1.1 Features ......................14 1.6.5 Cutter Replacement Menu ................. 48 1.1.1 Consumable Products & Options ............... 15 1.6.6 Gap Adjustment ..................49 1.2 Specifications ..................... 16 1.7 Maintenance Mode ................... 50 1.2.1 Print Specifications ..................16 1.7.1 Outline ....................... 50 1.2.2 Character Specifications ................
  • Page 11 4.1 Summary ......................114 4.2.3.16 Removing the T Fence (Scale 180a) ..........174 4.1.1 Warnings ....................114 4.2.3.17 Removing the Paper Hold Solenoid ..........175 4.1.2 Tools ......................118 4.2.3.18 Removing the HEAD_SLIDE Sensor ASSY ........ 177 4.1.3 Screw List ....................118 4.2.3.19 Removing the PG Motor / Drive Gear ..........
  • Page 12 5.3.3.2 Version display ................216 5.3.8 Reliability Test ..................264 5.3.3.3 Panel ....................217 5.3.8.1 CR Motor ..................266 5.3.3.4 Sensor ....................217 5.3.8.2 PF Motor ..................267 5.3.3.5 Encoder .................... 218 5.3.8.3 CR + PF Motor ................268 5.3.3.6 Fan ....................219 5.3.8.4 Cutter ....................

  • Page 13: Product Descriptions

    C H A P T E R PRODUCT DESCRIPTION...

  • Page 14: Features

    CPSI Pro software RIP The EPSON Stylus Pro 10000/10000CF is the ultra high picture quality B0+ size supported large size full collar ink jet printer that applied Epson original photograph mach jet technology. The EPSON Stylus Pro 10000/10000CF provides the following major features and more.

  • Page 15: Consumable Products & Options

    EPSON Stylus Pro 10000/10000CF Revision B 1.1.1 Consumable Products & Options Table 1-2. Consumable products & Options (continued) Name Code Product Table 1-2. Consumable products & Options Rip Station 5100 PS EAI - C850092 Fiery Adobe® PostScript® 3™ Server Server Series II...

  • Page 16: Specifications

    Speed (dpi) 1.2.4.1 Roll Paper 43.78 inch 15762 24IPS/FOL Specifications The printer accepts following plain paper and EPSON special paper. It is not 43.78 inch 31524 30IPS/FOL assured feeding and print quality with any other paper except them. 30IPS/4pass 1440 43.78 inch...

  • Page 17: Sheet

    EPSON Stylus Pro 10000/10000CF Revision B 1.2.4.2 Sheet NOTE: No wrinkle, no fuzz, no tear, no fold with paper If 3" core is used, exclusive option (roll paper spindle 3") is necessary Specifications The printer accepts following plain paper and special paper. It is not assured Plain paper feeding and print quality with any other paper except them.
  • Page 18 EPSON Stylus Pro 10000/10000CF Revision B Plain paper It is assured feeding only with following specifications. Paper Size : Following list Table 1-5. Supported Cut-Sheet Paper Paper Size Size (H x W) Paper Size Size (H x W) 1118 x 1580mm...
  • Page 19 EPSON Stylus Pro 10000/10000CF Revision B Special paper Table 1-6. Exclusive paper Media Size Supporting Media List Sheet Roll Paper Super 210m 329m 22" 24" 36" 44" A3/B 210x2 216x2 297x4 279x4 329x4 420x5 432x5 515x7 728x1 1118 <<Dye >>...
  • Page 20 EPSON Stylus Pro 10000/10000CF Revision B Table 1-6. Exclusive paper Premium Semigloss Photo Paper Photo Grade Glossy Paper(except US) Photo Glossy Paper (US) Photo Grade Semigloss Paper (except US) Photo Semigloss Paper (US) Premium Luster Photo Paper Watercolor Paper-Radiant White...

  • Page 21: Printable Area

    EPSON Stylus Pro 10000/10000CF Revision B 1.2.4.3 Printable area The list and figure shown below. Table 1-7. Heading Roll Paper Cut Sheets PW (width) 210 ~1118mm 210 ~ 1118mm PL (length) Max. 202mm 279~1580mm LM (left margin) 3mm/15mm*1 RM(Right lmargin)

  • Page 22: Paper Set Lever

    EPSON Stylus Pro 10000/10000CF Revision B 1.2.5 Paper set lever 1.2.6 Ink Cartridge When the paper set lever is pulled to the front, paper is released. Pigment / Dye ink cartridge When the paper set lever is pushed down to the back, paper is fixed, and it...
  • Page 23 EPSON Stylus Pro 10000/10000CF Revision B Figure 1-2. Ink Cartridge Physical Specifications 500ml Product Description Specifications...

  • Page 24: Electrical Specification

    EPSON Stylus Pro 10000/10000CF Revision B 1.2.7 Electrical specification 1.2.8 Safety approvals 120Vversion Rated voltage : AC 100 ~ 240V Safety standard Input voltage range : AC 90 ~ 264V : UL1950 Rated frequency range : 50 ~ 60Hz : CSA22.2 No.950...

  • Page 25: Reliability

    EPSON Stylus Pro 10000/10000CF Revision B 1.2.9 Reliability 1.2.10 Environmental Conditions Total print volume : 20,000 pages (B0, 720x360 FOL,Bi-D) 1.2.10.1 Temperature/Humidity Print head life : 28 billion shot / nozzle See the following table. Cutter life : Approx. 2,000 sheets (B0+) Table 1-9.

  • Page 26: Vibration & Shock

    EPSON Stylus Pro 10000/10000CF Revision B 1.2.10.2 Vibration & Shock 1.2.11 Controller See the following table. CPU: Hitachi SH7709A, 120MHz Table 1-10. Vibration and Shock Code ROM: Vibration Shock Font ROM: None Condition Notes Resistance Resistance RAM: 128MB (fixed) 0.15G...

  • Page 27: Cutting Specification

    EPSON Stylus Pro 10000/10000CF Revision B 1.2.12 Cutting Specification Table 1-11. Cut condition and Cut method Cut condition Cut method There are two methods to cut a roll paper, automatic and manual cut. Manual cut after forward feed Paper is fed for L1 length and cut in 4 steps.

  • Page 28: Physical Specification

    EPSON Stylus Pro 10000/10000CF Revision B 1.2.13 Physical Specification Weight : 132Kg(including the stand) Dimensions of Unit (mm) : 1865(W) x 1225(H) x 710(D) Figure 1-4. Dimensions of Unit 1 Product Description Specifications...

  • Page 29: Interfaces

    Revision B 1.3 Interfaces 1.3.1 Parallel Interface The EPSON Stylus Pro 10000/10000CF is equipped with parallel and USB interfaces as COMPATIBILITY MODE well as an expansion slot for an optional Type-B interface. This section provides information on each of these interfaces.
  • Page 30 EPSON Stylus Pro 10000/10000CF Revision B Connector pin assignment and signals are shown below. Table 1-13. Connector Pin Assignments and signals (Compatibility Mode) Pin No. Signal Name Return GND Pin In/Out* Functional Description -STROBE Data reception pulse. Data is read at the falling edge of this pules.
  • Page 31 EPSON Stylus Pro 10000/10000CF Revision B Data Transmission Timing NIBBLE MODE Table 1-15. Transmission Specifications DATA data byte n data byte n+ 1 Description hold Transmission mode IEEE-1284 nibble mode -STROBE next Synchronization Refer to IEEE-1284 specification setup Handshaking Refer to IEEE-1284 specification...
  • Page 32 EPSON Stylus Pro 10000/10000CF Revision B Table 1-16. Connector Pin Assignments - Nibble Mode Pin No. Signal Name Return GND Pin In/Out* Functional Description HostClk Host clock signal. DATA0 DATA1 DATA2 The DATA0 through DATA7 signals represent data bits 0 to7, respectively.
  • Page 33 EPSON Stylus Pro 10000/10000CF Revision B ECP MODE Table 1-17. Transmission Specifications Description Transmission mode IEEE-1284 ECP mode Synchronization Refer to IEEE-1284 specification Handshaking Refer to IEEE-1284 specification Signal level IEEE-1284 level 1 device Adaptable connector See forward channel Data trans. timing...
  • Page 34 EPSON Stylus Pro 10000/10000CF Revision B Table 1-18. Connector Pin Assignments - ECP Mode Pin No. Signal Name Return GND Pin In/Out* Functional Description HostClk In Data or address information are transferred from a host to a printer. DATA0 DATA1 DATA2 The DATA0 through DATA7 signals represent data bits 0 to 7,respectively.

  • Page 35: Usb

    EPSON Stylus Pro 10000/10000CF Revision B * In/Out refers to the direction of signal flow from the printer’s point of view. 1.3.2 USB Standard :“Universal Serial Bus Specifications Revision 1.1” “Universal Serial Bus Device Class Definition for Printing Devices Version 1.1”...

  • Page 36: Type-B Optional Interface

    EPSON Stylus Pro 10000/10000CF Revision B 1.3.3 TYPE-B Optional Interface 1.3.4 Complement Item Type-B interface (level 2, 1200mA type) is supported. PREVENTION HOSTS FROM DATA TRANSFER TIME-OUT Reply message (Case of using Type-B I/F card except above): When data is received from the parallel interface or the type B interface while no error has...
  • Page 37 EPSON Stylus Pro 10000/10000CF Revision B Left margin 1st character INITIALIZATION Character pitch 10 CPI There are three kinds of initialization method. Print mode Text mode (non-raster graphics mode) Power-on initialization This printer is initialized when turning the printer power on.

  • Page 38: Operating Panel

    EPSON Stylus Pro 10000/10000CF Revision B 1.4 Operating Panel Table 1-20. Buttons and Functions Button Function SelecType Power-On This section describes the operating panel, the buttons, the lights, and the way you make (Second function) (Normal) Function Function settings. Power Power on/off •...
  • Page 39 EPSON Stylus Pro 10000/10000CF Revision B LEDS Table 1-21. LED Indicator Lights Status Condition • On • Printer power ON. Operate • Blink • Printer processing data, or in power OFF sequence. • On • Paper out, end of roll, Paper mismatch error, paper set...

  • Page 40: Indicator Status In Normal Mode

    EPSON Stylus Pro 10000/10000CF Revision B 1.4.1 Indicator Status in Normal Mode Table 1-24. Pause Indicator Printer Status Indicator Table 1-22. Operate Indicator Print ready Printer Status Indicator In SelecType mode With power on and in any status other than those listed below.

  • Page 41: Operating Panel Messages

    EPSON Stylus Pro 10000/10000CF Revision B 1.5 Operating Panel Messages Table 1-27. Operating Panel Messages (continued) Display Message Meaning Printer status and error messages appear on the operating Panel display. The table below Waiting for paper initialize start trigger PRESS PAUSE BUTTON lists the messages.

  • Page 42: Selectype Settings

    EPSON Stylus Pro 10000/10000CF Revision B 1.6 SelecType Settings Table 1-27. Operating Panel Messages (continued) Display Message Meaning Entering SelecType mode When total dots fired = 90%, cartridge enters near-end INK LOW condition. Remaining ink = A1 at 100% duty To access the operating Panel settings, press the SelecType button while the printer is not printing.
  • Page 43 EPSON Stylus Pro 10000/10000CF Revision B Exiting SelecType mode Select one of the following methods to exit SelecType mode: Press the Pause button while in SelecType mode; the printer is ready to print. Perform the printer initialization. Print a status sheet.

  • Page 44: Printer Setting Menu

    EPSON Stylus Pro 10000/10000CF Revision B 1.6.1 Printer Setting Menu 12mm of paper clearance is added to the top and bottom edges to make paper feeding more stable and to prevent the paper from rubbing the printheads. Table 1-29. Printer Setting Menu The underlined item equals the default.

  • Page 45: Test Print Menu

    Paper Size Check Paper Align Check Parallel I/F :ECP IEEE1284.4 Page Count :123456 Version :T0xxxx.yyyy[.zzzz] ===Ink Cartridge=================================================== Manufacturer :EPSON GEN UINE INK EPSON GENUINE INK EPSON GENUINE I Ink Type :Pigment Pigment Pigment Figure 1-8. Nozzle check pattern Ink Color :Cyan...

  • Page 46: Printer Status Menu

    EPSON Stylus Pro 10000/10000CF Revision B 1.6.3 Printer Status Menu Print status sheet with following specification. Paper Size :A4 All consumable items and maintenance parts either run out of their contents or wear out. To determine how much contents (ink) or useful life remains, compare the message and value...

  • Page 47: User Paper Setup Menu Items

    CLEANER ****E,F*****E Press the SelecType button to enter SelecType mode. Select the Paper Config. menu, and press the Item button. Select PAPER NUMBER, one of STD and four types. (If you use EPSON media, select STD.) Product Description SelecType Settings...

  • Page 48: Cutter Replacement Menu

    EPSON Stylus Pro 10000/10000CF Revision B 1.6.5 Cutter Replacement Menu Press Item and confirm that “THICK. PAT. = Print” appears on the display. Then press Enter to print the paper thickness pattern. Print the Status Sheet from the Test Print menu in SelecType mode and see page 45 for information on determining when the cutter needs to be replaced.

  • Page 49: Gap Adjustment

    Set the paper in place. Select the gap adjustment menu from the panel. Set to ’STD’ when using EPSON paper (0.2mm or 1.2mm thick). For other paper, set thickness in units of 0.1mm. Select the adjustment pattern to be printed (all or individual), and print.

  • Page 50: Maintenance Mode

    EPSON Stylus Pro 10000/10000CF Revision B 1.7 Maintenance Mode Table 1-35. Gap Ajustment Menu Display Messages Item Notes 1.7.1 Outline Select the thickness, to 0.1mm, of the paper you PAPER THICK are using to check the platen gap. Normally, 0.0~1.6mm leave set to Standard.
  • Page 51 EPSON Stylus Pro 10000/10000CF Revision B Termination The printer is ready for printing following reset after selecting the panel display language. Switch power OFF > ON. Maintenance mode setup items : Refer to the following table Product Description Maintenance Mode...
  • Page 52 EPSON Stylus Pro 10000/10000CF Revision B Table 1-36. Maintenance Mode Setup Items Table 1-36. Maintenance Mode Setup Items Item Panel display Setup value Item Panel display Setup value Paper feed adjustment mode <nn>:00H-C9H table5 Print hexadecimal dump HEX DUMP PRINT *1 XX5=<nn>:<mm>...

  • Page 53: Hexadecimal Dump

    EPSON Stylus Pro 10000/10000CF Revision B 1.7.2 Hexadecimal Dump 1.7.3 Panel Display Language Select The hex dump function allows data sent to the printer to be printed and displayed in Selecting this mode allows the user to select English, French, Italian, German, Spanish, hexadecimal format.

  • Page 54: Maintenance Mode 2

    EPSON Stylus Pro 10000/10000CF Revision B 1.8 Maintenance Mode 2 Ink capacity : Ink capacity information saved in CSIC of each ink cartridge is displayed. Ink remaining : Ink remaining of each ink cartridge is displayed. Product date : Product date information...
  • Page 55 EPSON Stylus Pro 10000/10000CF Revision B Table 1-39. Maintenance Mode 2 - (NVRAM) counter menu Table 1-38. Maintenance Mode 2 Setup Items (Top menu) Item Panel display Setup value Item Panel display 0~4294967295 (Decimal) Head unit (LM) life counter value...
  • Page 56 EPSON Stylus Pro 10000/10000CF Revision B Table 1-41. Maintenance mode 2 setup items Initialize total prints Selecting this mode allows the user to initialize the total printed page counter. Item Panel display Setup value Initialize ink capacity Ink cartridge type 0,1,2 Selecting this mode allows the user to initialize the ink capacity counter.
  • Page 57 EPSON Stylus Pro 10000/10000CF Revision B Auto cleaning Select Auto cleaning OFF/ON. The default is ON. Maintenance information menu Read information for printer maintenance. Product Description Maintenance Mode 2...

  • Page 58: Jumper Settings

    EPSON Stylus Pro 10000/10000CF Revision B 1.9 Jumper Settings The factory default settings for jumper and DIP switch on the Main Board (C362MAIN) are as follows. SWD2 SWD1 Jumper Setings C362DRV SWD1 12 34 JP1 : OPEN JP2 : OPEN...
  • Page 59 EPSON Stylus Pro 10000/10000CF Revision B Product Description Jumper Settings...

  • Page 60: Operating Principles

    C H A P T E R OPERATING PRINCIPLES...

  • Page 61: Description

    EPSON Stylus Pro 10000/10000CF Revision B 2.1 Description This section explains the print mechanism and operating principles for the EPSON Stylus Pro 10000/10000CF. The hardware block is shown in Figure 2-1. Front Cover Home Lever Lcok Front cover Paper Lock Lever...
  • Page 62 EPSON Stylus Pro 10000/10000CF Revision B The description of the hardware that showed in Figure 2-1 is shown in Table 2-1. Table 2-1. Name Function outline,etc. • 32 bit CPU, control program (Firmware inside the FLASH ROM) and memory (DRAM) etc. are being contained.

  • Page 63: Printer Mechanism Components

    EPSON Stylus Pro 10000/10000CF Revision B 2.2 Printer Mechanism Components The printer mechanism of EPSON Stylus Pro 10000/10000CF consists of the following mechanism parts. Table 2-2. Printer mechanism Drive Reference Name Mounting location Type Explanation Function / control / others...
  • Page 64 EPSON Stylus Pro 10000/10000CF Revision B Drive Reference Name Mounting location Type Explanation Function / control / others voltage clause PF roller is revolved via the belt slowing- The revolution of the motor is controlled +42V down gear PF motor...
  • Page 65 EPSON Stylus Pro 10000/10000CF Revision B Drive Reference Name Mounting location Type Explanation Function / control / others voltage clause The C362DRV board makes the pump motor It detects whether the pressure by the pump Pressure sensor Ink pump Assy...
  • Page 66 EPSON Stylus Pro 10000/10000CF Revision B Drive Reference Name Mounting location Type Explanation Function / control / others voltage clause It discharges the air from the flushing duct Ink that delivered it with the dot missing Mist adsorption fan Flushing unit...

  • Page 67: Carriage Device Section

    EPSON Stylus Pro 10000/10000CF Revision B 2.2.1 Carriage device section The block diagram of carriage structure is shown below. The unique mechanism is composed on the carriage, to carry out movement/printing to, the Steel belt printing area (= the carriage migration area) of width with stable/high precision 44 inches the B0 form in this machine.
  • Page 68 EPSON Stylus Pro 10000/10000CF Revision B The explanation of the sensor that is used in carriage migration department is as follows. CARRIAGE MOVEMENT SECTION CR_HP sensor It is the structure that loaded the carriage on the CR guide rail of the aluminum extrusion The photo-interrupter that is being attached in the CR guide rail right edge, The flag corner pipe through the four bearings.
  • Page 69 EPSON Stylus Pro 10000/10000CF Revision B P_Edge sensor It is being attached on the left side of the carriage and detect the lag (the size of the skew) of the width and the head of the form with reflection style the photo interrupter.
  • Page 70 EPSON Stylus Pro 10000/10000CF Revision B PLATEN GAP ADJUSTMENT SECTION the carriage (=head) mounting location always needs to keep regular distance to the space guide for printing precision maintenance. rail In this printer, as the gap between the form printing face and also head nozzle face become regular according to paper thickness, the print head nozzle face is variable structure.
  • Page 71 EPSON Stylus Pro 10000/10000CF Revision B P_EDGE (paper width detection) the sensor Cutter solenoid / cutter This sensor is installed to the carriage left back. Detecting the top edge location (the It is being attached to the carriage left side and cut roll paper. The cut paper is carried degree of the skew) of paper right and left edge location and sense paper width and also out, by pushing down the cutter, while accompanying the movement of the carriage.
  • Page 72 EPSON Stylus Pro 10000/10000CF Revision B Figure 2-7. Cutter solenoid (on) Figure 2-8. Cutter solenoid (off) Operating Principles Printer Mechanism Components...

  • Page 73: Paper Feed Section

    EPSON Stylus Pro 10000/10000CF Revision B 2.2.2 Paper feed section Using the DC servo-motor for the PF motor to feedback control on the basis of the output pulse of the PF encoder. High printing precision is being maintained by this control.
  • Page 74 EPSON Stylus Pro 10000/10000CF Revision B etc.) and form kind. Doing the shutter control with the stepping control of the Shutter Shutter position motor, after the home position (full open) is detected with the shutter home sensor. The The shutter position is switched by the paper loading position as following;...
  • Page 75 EPSON Stylus Pro 10000/10000CF Revision B The explanation of the sensor that is used in paper feed department is as follows. P_THICK sensor Using the photo-interrupter, it is attached to the H top cover right side. The sensor lever P_FRONT sensor has a pressure/subordinate roller assembly.
  • Page 76 EPSON Stylus Pro 10000/10000CF Revision B Paper set lever detector Using the transparency style photograph sensor, it is attached to the lower part of the paper control set lever. The sensor detection lever is to paper control lever actuation the structure that interlocks. When the paper control lever is located in the front it is set condition (“Paper set”...

  • Page 77: Cleaning Device Section

    EPSON Stylus Pro 10000/10000CF Revision B 2.2.3 Cleaning device section The structure of the cleaning unit is shown in the next figure. Cleaning unit Cleaning device department is built to a certain cleaning unit on the right the main frame.
  • Page 78 EPSON Stylus Pro 10000/10000CF Revision B Cap assembly (drive with the cap motor) Doing print head nozzle capping at the time of unactuation and ink fill/cleaning actuation. Head cleaner Operating Principles Printer Mechanism Components...

  • Page 79: Dot Missing Detector / Flushing Box

    EPSON Stylus Pro 10000/10000CF Revision B 2.2.4 Dot missing detector / Flushing box Dot missing detector Dot missing detector irradiates the detection device on the diagonal line with the laser Dot missing detector is on the left side of a cleaning unit and detect the abnormality of ink light emitting diode and be detecting the ink discharge condition from each nozzle.

  • Page 80: Ink Pump Assy

    EPSON Stylus Pro 10000/10000CF Revision B 2.2.5 Ink pump Assy It is in the right edge of a main frame and be attached to I/S frame. There is the device that deliver compressed air to the ink cartridge and locks the carriage.

  • Page 81: Ink Supply Device Section

    EPSON Stylus Pro 10000/10000CF Revision B 2.2.6 Ink supply device section The flow of the ink is as follows. Print head Assy Ink pump Assy Ink holder / ink cartridge It is the structure that attaches each ink cartridge of K, C, M, Lc, Lm, Y (from left side) total Print head 6 color to ink holder (I/H) on the right side of the printer in this machine.

  • Page 82: Others

    EPSON Stylus Pro 10000/10000CF Revision B 2.2.7 Others CIRCUIT BOARD PLACEMENT There are the panel unit on surface right of this printer, and Power supply circuit board and COVER SENSOR C362MAIN board, HJFK board, C362DRV board, circuit board in back compartment of this printer.

  • Page 83: C362Main Board

    EPSON Stylus Pro 10000/10000CF Revision B 2.3 C362MAIN board Table 2-6. C362MAIN board main integrated circuit explanation Name Location Function The C362 MAIN board does the interface control with the host computer. The HJFK board • +3.3V regulator EZ1085 CM is installed to connector CN2 standard.

  • Page 84: C362Drv Board Description

    EPSON Stylus Pro 10000/10000CF Revision B 2.4 C362DRV board description The block diagram of this control circuit is shown below. NOTE: As for each circuit detail, refer to "the C362DRV board circuit figure" of Explaining about the actuation description of the C362DRV board that does the printer end of book.

  • Page 85: Power Supply Circuit Board Description

    EPSON Stylus Pro 10000/10000CF Revision B 2.5 Power supply circuit board description There are 3 control signals among the C362MAIN board and power supply board. The details are shown in the following table. Table 2-8. Action explanation 100V AC from the plug socket is supplied to the inlet and power supply board of this printer through the power cable of this printer belonging.
  • Page 86 C H A P T E R TROUBLESHOOTING...

  • Page 87: Outline

    The printer is not abnormally dirty. Clean if necessary. shooting in terms of the above item The printer parts are original or EPSON replacement parts and no part of the printer is deformed or out of shape in any way.

  • Page 88: Troubleshooting Using The Messages

    EPSON Stylus Pro 10000/10000CF Revision B 3.2 Troubleshooting Using the Messages This machine does the self diagnosis on the basis of the detection condition in each sensor and detect abnormal condition with the result and do the display of error condition by the error message and indicator.
  • Page 89 EPSON Stylus Pro 10000/10000CF Revision B Table 3-1. Panel display Table 3-1. Panel display LCD message Status Type Reference Table 3-17, LCD message Status Type Reference “Paper check Table 3-9, Paper check error / Paper eject error error / Paper...
  • Page 90 EPSON Stylus Pro 10000/10000CF Revision B Table 3-1. Panel display Table 3-1. Panel display LCD message Status Type Reference LCD message Status Type Reference Table 3-24, WAIT In ink sequence NOZZLE CHECK “Nozzle check Nozzle check error Error POWER OFF...
  • Page 91 EPSON Stylus Pro 10000/10000CF Revision B Table 3-2. Printer Condition Display Priority Prioyity Status Type B interface error Ink cover open No ink cartridge Wrong ink cartridge (dye/pigment) Non-genuine cartridge Ink end Difference in setup for roll paper/sheet Command error...
  • Page 92 EPSON Stylus Pro 10000/10000CF Revision B Table 3-3. Indicator Display Table 3-3. Indicator Display Indicator Status Condition Indicator Status Condition Roll, Cutter off is selected. Roll, Cutter off Printer power on Difference with roll paper and sheet, roll paper is Blink not set.

  • Page 93: Warnings

    EPSON Stylus Pro 10000/10000CF Revision B 3.2.1 Warnings Table 3-5. Ink End Warning messages appear on the LCD display to warn users that a problem may occur. The printer can still print and there is no effect on print quality; however the messages do not go...

  • Page 94: Errors

    EPSON Stylus Pro 10000/10000CF Revision B 3.2.2 Errors Table 3-8. No Ink Cartridge Error messages appear on the LCD to notify the user that the printer cannot print properly under the current conditions. When an error message appears, printing stops and data...
  • Page 95 EPSON Stylus Pro 10000/10000CF Revision B Table 3-10. Different paper source is selected on panel Table 3-13. Paper jam Item Description Item Description LCD message LOAD xxxx PAPER LCD message PAPER JAM • "PAPER OUT" LED goes on. LED indicator LED indicator "PAPER OUT"...
  • Page 96 EPSON Stylus Pro 10000/10000CF Revision B Table 3-15. Paper cutting error Table 3-17. Paper check error / Paper eject error (sheet) Item Description Item Description LCD message PAPER NOT CUT LCD message RELOAD PAPER LED indicator LED indicator status "PAPER OUT" LED blinks.
  • Page 97 EPSON Stylus Pro 10000/10000CF Revision B Table 3-19. Replace ink cartridge Table 3-22. Type-B interface error Item Description Item Description LCD message INK COMPART. OPEN LCD message OPTIONAL I/F ERROR LED indicator LED indicator status status An unsupported optional interface card is installed but cannot be...
  • Page 98 EPSON Stylus Pro 10000/10000CF Revision B Table 3-24. Nozzle check error Table 3-26. Wrong ink cartridge Item Description Item Description LCD message NOZZLE CHECK ERROR LCD message WRONG CARTRIDGE LED indicator status LED indicator status Corresponded color LED goes on.
  • Page 99 EPSON Stylus Pro 10000/10000CF Revision B Table 3-30. Fatal Error Code List (continued) FATAL ERRORS Code Description Refer to Fatal error messages appear on the LCD panel to warn users that an unrecoverable error has 00010000 PF motor/ encoder check error occurred.
  • Page 100 EPSON Stylus Pro 10000/10000CF Revision B Table 3-30. Fatal Error Code List (continued) Table 3-30. Fatal Error Code List (continued) Code Description Refer to Code Description Refer to 00010019 Liquid sensor overflow (LM) 0002000C Review error 0001001A Liquid sensor overflow (Y)

  • Page 101: Service Engineer Require Message

    EPSON Stylus Pro 10000/10000CF Revision B 3.3 Service engineer require message MAINTENANCE CALL 0102 Problem This section explains the contents and treatment method in terms of the message about the There are dot missing on the print head. The next cause is conceivable.

  • Page 102: Fatal Error

    EPSON Stylus Pro 10000/10000CF Revision B 3.3.2 Fatal error : Nozzle check error compulsory continuity SERVICE REQ. 00000102 Problem SERVICE REQ. 00000100:Waste ink tank full It is ’00,000,100’ and time in the detailed that displayed it to the LCD panel and be not Problem fatal error.
  • Page 103 EPSON Stylus Pro 10000/10000CF Revision B SERVICE REQ. 00010001: PF MOTOR OUT OF STEP SERVICE REQ. 00010002: PF MOTOR OVER CURRENT Problem Problem PF motor out of step - the length of the PF motor internal encoder’s pulse is too PF motor overcurrent - Feedback from the PF motor (IC35) driver’s 10-pin output...
  • Page 104 EPSON Stylus Pro 10000/10000CF Revision B SERVICE REQ. 00010004: CR ENCODER CHECKING ERROR SERVICE REQ. 00010005: CR MOTOR STEP-OUT Problem Problem CR motor encoder check error The rotational speed of the CR motor abnormal. (it is long/short period at the time The CR motor makes small revolutions clockwise and counter-clockwise.
  • Page 105 EPSON Stylus Pro 10000/10000CF Revision B SERVICE REQ. 00010007: CR MOTOR IN POSITION TIME OUT SERVICE REQ. 0001000B: PF ORIGIN (HOME POSITION) SENSOR MULFANCTION Problem When be it locateds stable at the time of halt processing with the CR motor Not supported.
  • Page 106 EPSON Stylus Pro 10000/10000CF Revision B PF timing belt replacement SERVICE REQ. 0001000D: COVER SENSOR MULFANCTION SERVICE REQ. 0001000E: COVER SENSOR MULFANCTION PF motor replacement C362DRV board replacement Solution The sensor attachment location of the 2 pieces of right and left are confirmed. In the case that the error is not canceled in spite of proper location the cover opening SERVICE REQ.
  • Page 107 EPSON Stylus Pro 10000/10000CF Revision B Solution SERVICE REQ. 00010014: PRESSURE DEFECTIVE ERROR Head cable joint Problem. Head Assy exchange It is defective the pressure detection error or pressure sensor by providing system motor step-out. SERVICE REQ. 0001001C: FS ORIGIN (SUCTION FAN SHUTTER Pressure sensor is in trouble.
  • Page 108 EPSON Stylus Pro 10000/10000CF Revision B SERVICE REQ. 00010020: CSIC READ/WRITE ERROR SERVICE REQ. 0010024:MODULE COMMUNICATION TIME-OUT ERROR Problem Problem The information of CSIC (the ink cartridge) is not correct. Solution Solution Ink cartridge is installed/ exchange SERVICE REQ. 00010021: STARTER CARTRIDGE ERROR SERVICE REQ.
  • Page 109 EPSON Stylus Pro 10000/10000CF Revision B Solution SERVICE REQ. 00020004: ASIC ILLEGAL VERSION ERROR Reinstall firmware. Problem The ASIC version on the C362DRV board is not correct. SERVICE REQ. 0002000C: REVIEW ERROR Solution Problem C362DRV board replacement The Dip-SW binding on the C362DRV board is not in accord with a program version.
  • Page 110 EPSON Stylus Pro 10000/10000CF Revision B SERVICE REQ. 0003001B:GAP ADJUSTMENT RANGE ERROR SERVICE REQ. D0XXXXXX: THE PROGRAM ERROR Problem Problem It is the adjustment value that is not able to adjust it to a hard target. The error (the program error) that is not anticipating it...

  • Page 111: Troubleshooting Based On Printout

    EPSON Stylus Pro 10000/10000CF Revision B 3.4 Troubleshooting Based On Printout Dirt of the n head vacuum cleaner Failure of the n print head that abnormal (the in stream etc. by looseness, or O- This section describes conceivable print quality problems that may occur with this printer ring transformation/damage of a fixed nut are conceivable) the joint department and the troubleshooting points for those errors.

  • Page 112: Smudged Or Marred Printout (Front)

    EPSON Stylus Pro 10000/10000CF Revision B If after following the above steps the printout quality has not improved, verify the Paper guide L surface following. 2. Because the following factor is conceivable, as the cause that ink adhered to the above Head angle adjustment part it confirms.

  • Page 113: Disassembly & Assembly

    C H A P T E R DISASSEMBLY & ASSEMBLY...

  • Page 114: Disassembly And Assembly

    4.1.1 Warnings Before proceeding with any Disassembly or assembly work, make absolutely sure of the This section describes the Disassembly and assembly methods for the EPSON Stylus Pro following. 10000/10000CF. However, full assembly instructions are not given apart from following the Disassembly instructions in reverse order, and where special instructions are necessary, reassembly points are provided.
  • Page 115 EPSON Stylus Pro 10000/10000CF Revision A If ink gets on your hands, wash them thoroughly with soap and Do not remove and loosen the screw of the part that showed it below. water. If ink gets in your eyes, rinse them immediately with There is the danger that is impossible adjustment in the field and water.
  • Page 116 EPSON Stylus Pro 10000/10000CF Revision A Before servicing or performing maintenance on the printer, make sure you have enough space. If you need to move the printer, be sure the space you move to is safe. Because the printer is much heavier than most printers (about 115Kg with stand), you need to take extra care.
  • Page 117 EPSON Stylus Pro 10000/10000CF Revision A If you find it is necessary to perform service on a part not When replacing connector wires, be careful to replace the entire described in this chapter, be sure to check the after-service parts length of the wire exactly as you found it;...

  • Page 118: Tools

    EPSON Stylus Pro 10000/10000CF Revision A 4.1.2 Tools Table 4-1. Screws (continued) Type Color Description The tools needed for the Disassembly/assembly of this machine be the Chapter 5- 5.1.2 clause reference. CP(W)M4x8 silver (+) Crosshead Pan, washer CP(W)M4x10 silver (+) Crosshead Pan, washer 4.1.3 Screw List...

  • Page 119: Disassembly Flow

    EPSON Stylus Pro 10000/10000CF Revision A 4.2 Disassembly Flow Refer to the following flowchart when determining the Disassembly flow. 4.2.2 Remove Circuit Board 4.2.1 Remove Housing 4.2.3 Disassemble Printer Mechanism Waste Ink Unit Suction Control Motor Replace Waste Ink Unit...

  • Page 120: Removing The Housing

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1 Removing the Housing 4.2.1.1 Panel Unit Removal Push the clips (Refer to Figure 4-5. ) on both sides of the panel unit and pull slightly This sections describes the removal procedure for printer housing parts. See below for an away from the R Side Cover.
  • Page 121 EPSON Stylus Pro 10000/10000CF Revision A You may find it easy to remove the panel unit if you stand on the front When replacing the panel board and FFC, make sure you push the of the printer and use both hands to pull (squeeze) the panel towards FFC cable slack inside and towards the rear of the printer to avoid then lift up.

  • Page 122: Paper Set Lever Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1.2 Paper Set Lever Removal Remove a E ring fixing Paper set lever on the axis. Remove the R Side Cover.(Refer to “R Side Cover Removal 124.) Lift up the “Paper Set Lever” to the released position.

  • Page 123: H Top Cover Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1.3 H Top Cover Removal Open Front cover and Roll paper cover Make sure the left and right grounding plates do not get bent during the disassembly / assembly process. Remove top side four screws (CS : M4x8), then remove front side two screws (CS : M4x8).

  • Page 124: R Side Cover Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1.4 R Side Cover Removal 4.2.1.5 L Side Cover Removal Remove the panel unit and H Top Cover. (Refer to “Panel Unit Removal 120. and “H Remove the H Top Cover as described in paragraph 4.2.1.3 (“H Top Cover Removal”).

  • Page 125: I/C Holder Cover Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1.6 I/C Holder Cover Removal From the inside, remove two black screws (CS:M4x8) . Remove “R side Cover”. (Refer to “R Side Cover Removal 124.) Open I/C Holder cover. Screw Remove two screws fixing the R inside cover, then remove it.

  • Page 126: Rear Cover Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1.7 Rear Cover Removal Opening I/C holder cover by pushing the central upper part (the cover latch location) of it,then remove I/C holder cover with the hinge of the right and left. From the rear, remove four white screws (CPS:M3x12) securing the optional interface Removing the E ring, then I/C holder cover and slowing-down gear are separated.
  • Page 127 EPSON Stylus Pro 10000/10000CF Revision A Remove two white screws (CBS:M4x6) fixing the parallel interface, one white screw Remove one white screw fixing the AC inlet. (CBS:M3x6) fixing the USB interface, one screw fixing the serial interface, four screws fixing the option cover 1, 2, and four screws fixing the option 1,2.

  • Page 128: Paper Guide L Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1.8 Paper Guide L Removal Remove six white screws fixing the cover lower part, then remove eight white screws fixing the cover upper part. Hold the “Paper Guide L2” with tape or stand in order to protect the drop with next...
  • Page 129 EPSON Stylus Pro 10000/10000CF Revision A Remove front four white screws , then remove the Paper Guide L. When installing the Paper Guide L, make sure the five tabs at the top Tape end slide into the hole of “Sub platen”. Then secure with the screws.

  • Page 130: Roll Paper Cover Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1.9 Roll Paper Cover Removal 4.2.1.10 Front Cover Removal Open the roll cover Remove the R Side Cover.(Refer to “R Side Cover Removal 124.) Remove the upper and lower roll paper with roll shaft.

  • Page 131: Removing Paper Guide U

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.1.11 Removing Paper Guide U Remove the Hinge unit L with Hinge. While supporting the Front cover, lower the left side and slide to left, then remove the Remove the R Side Cover as described in paragraph 4.2.1.3.
  • Page 132 EPSON Stylus Pro 10000/10000CF Revision A Remove six screws (CS:M4x8) securing “Paper Guide U” from rear side. Remove the “Paper Guide U” by pulling upward. Screw Screw When removing / installing the Paper Guide U, do not touch the P_Rear Sensor.

  • Page 133: Circuit Board Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.2 Circuit Board Removal 4.2.2.1 Power Board Removal This section explains how to remove the Power Board, the HJFK / Dummy Board, the Unplug the AC power cable and wait at least five minutes before C362MAIN Board, the CSIC Board, the C362DRV Board and the P/S Fan.

  • Page 134: Hjfk / Dummy Board Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.2.2 HJFK / Dummy Board Removal Disconnect the P/S self-containing fan connector connected to CN39 on the C362DRV board. (Any of the HJFK board or the Dummy board of the option are fixed.) Disconnect cable connector Remove the rear cover as described in “Rear Cover Removal”...

  • Page 135: C362Main Board Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.2.3 C362MAIN Board Removal Remove one screw (CS:M3 x 6 ) then remove the board ASSY. Screw Remove the HJFK / Dummy Board on the I/F bracket. Remove eight screws on the I/F bracket, then remove the I/F bracket and two earth plate.
  • Page 136 EPSON Stylus Pro 10000/10000CF Revision A Slide to the left and unplug the CN1 connection to the main board. Unlock the four fooks on the connector CN4 and CN5 then remove two guides. Hook Hook C362MAIN board C362DRV board Guide Figure 4-50.

  • Page 137: Csic Board Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.2.4 CSIC Board Removal. Remove the “R Side Cover” as described in paragraph 4.2.1.3. Remove the cables from the following connectors. Table 4-3. CSIC Board Connectors T_457 Connector Clamp Pins Color Connection Notes Location...

  • Page 138: C362Drv Board Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.2.5 C362DRV Board Removal Table 4-4. C362DRV Board Connectors Connector # Pins Color Connection Remove the Rear Cover as described in paragraph 4.2.1.7. CN30 2 (Red / Black) P/S Fan Remove “HJFK / Dummy Board” and “C362MAIN Board (Refer to the paragraph 4.2.2.2 / 4.2.2.3.)
  • Page 139 EPSON Stylus Pro 10000/10000CF Revision A For connector locations, refer the illustration below. Serial I/F CN41 CN39 CN42 CN49 CN43 CN51 CN12 CN47 CN48 CN17 CN44 CN25 CN14 CN11 CN29 CN53 CN45 CN55 CN52 CN18 CN35 CN46 CN13 CN30 CN31...
  • Page 140 EPSON Stylus Pro 10000/10000CF Revision A Remove nine screws (CP(W) M3x6) securing the C362DRV board and remove the board. Screw Screw (Clamp location) (C362MAIN Board area) (C362DRV Board area) (Power Board area) Figure 4-55. Screw Screw When removing or replacing the FFC cables, always do so carefully.

  • Page 141: P/S Fan Removal

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.2.6 P/S Fan Removal Remove one screw securing the P/S Fan holder, then remove it. Remove the Rear Cover as described in paragraph 4.2.1.7. Screw Remove the connector from CN1 on the C362MAIN board, and unlock from the cable clump.

  • Page 142: Printer Mechanism Disassembly

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3 Printer Mechanism Disassembly When replacing the fan, make sure the setting direction. This section describes the Printer Mechanism components and the procedure for Disassembly. Do not remove or loosen the screws that secure the CR guide rail, also do not remove the carriage.

  • Page 143: Replacing The Waste Ink Unit

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.1 Replacing the Waste Ink Unit The above mentioned parts are available as a kit. Description: MAINTENANCE KIT Stylus Pro 10000/10000CF To keep the printhead clean and maintain quality, the printer drains waste ink away from the printhead surface and nozzles into the Waste Ink Unit.
  • Page 144 EPSON Stylus Pro 10000/10000CF Revision A Remove the two waste ink tubes from the tubes clamps. After the removal, put the At the bottom side, pull (unlock) the two tabs of ink box and slide the ink box toward you.
  • Page 145 EPSON Stylus Pro 10000/10000CF Revision A Remove the Waste Ink Box by sliding it forward so the hooks on both sides release and then pull up. When replacing the Waste Ink Unit, prepare a vinyl bag beforehand for disposal of the Pads.

  • Page 146: Removing The Suction Fans

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.2 Removing the Suction Fans Move the head carrige to the home position. Remove three screws (M3x8) on the clamp securing the head cables and tubes. Unlock the tube clamp from guide rail. Remove four screws (M3x8) on the guide rail.
  • Page 147 EPSON Stylus Pro 10000/10000CF Revision A Remove each two screws fixing the Roller unit (5 pieces), and remove the Roller unit. Loose the Fan cable and shutter fan cable fixing nuts and make cables free. Screw Suction location detect sensor cable Figure 4-71.
  • Page 148 EPSON Stylus Pro 10000/10000CF Revision A Remove twelve screws (M4x8) securing the Fan Duct 10. Open the fan duct as shown below. * Do not mind six screw of the upper sides are dropped inside the fan duct without taking out.
  • Page 149 EPSON Stylus Pro 10000/10000CF Revision A 11. Open as inside of the fan duct becomes upward like the rough sketch, after it raises it a 12. Disconnect left side suction location detect sensor cable connector. little upward, while paying attention so as not to scar each cable of the right and left.
  • Page 150 EPSON Stylus Pro 10000/10000CF Revision A 15. Remove four screws (M4x8) fixing each Suction Fan cover. 17. Remove three screws ( M4x8) , then remove the Suction Fan. Screw Sction Fan Flame Sction Fan Screw Screw Figure 4-79. Figure 4-81.

  • Page 151: Replacing The Printheads

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.3 Replacing the Printheads Lift up the ink pump ASSY to release the carriage lock, and move the carriage away from the home position. Before each step in this operation, take a good look at the relative parts and where they are or how they are housed.
  • Page 152 EPSON Stylus Pro 10000/10000CF Revision A Remove the two screws (CP(W):M3x6) securing the carriage cover and remove the Loosening the nut on the side of the tube, while holding down the nut part, such that carriage cover. the nut on the side of the metal pipe that fixed it with the tape does not get loose we remove the pipe.
  • Page 153 EPSON Stylus Pro 10000/10000CF Revision A Do not lose the O ring between the tube and nut. Do not loosen the nut on the side of the metal pipe. Do not touch with the empty hand and also, do not soil. (It becomes the cause of ink leakage.)
  • Page 154 EPSON Stylus Pro 10000/10000CF Revision A Remove two screws (CP M3x6 )fixing the Damper holder. 10. Remove the damper holder with the cable and tube. Screw Do not mistake the attachment location of the tube and pipe. Do not insert the tube pipe with the damper holder.
  • Page 155 EPSON Stylus Pro 10000/10000CF Revision A 12. Disconnect three connector cable, while push down the upper side of the head board. 13. Remove the screw of the upper side while holding down the compression spring that is attached to the screw of the lower part with the finger such that the spring of the hinge does not miss and not jump out, then remove the hinge, compression spring and holder.
  • Page 156 EPSON Stylus Pro 10000/10000CF Revision A 14. Remove two screws fixing the Head ASSY to the Head guide of the right and left. 15. Remove each two screws fixing the Head guide of the right and left. Screw Head guide...
  • Page 157 EPSON Stylus Pro 10000/10000CF Revision A 17. Raising a few of the lower part of Head ASSY, then draws out it to the front lower side. When disassemble / assemble the Head ASSY, pay attention in the following point. Do not touch and soil the surface of the head.

  • Page 158: Removing The Cutter And Cutter Unit

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.4 Removing the Cutter and Cutter unit Push down and hold the cutter lever then pull up the solenoid and rotate it to the arrow direction. Remove the two screws (CP(W):M3x6) securing the carriage cover and remove the Cutter lever carriage cover.
  • Page 159 EPSON Stylus Pro 10000/10000CF Revision A Disconnect the connector cable, and remove two screws securing cutter unit, then romove the Cutter unit. When assembly, adjacent the cutter edge in the section department of a sub platen like the following figure. (Do not part from the section too much / not run on the convex part.)

  • Page 160: Removing The Cr Encoder Sensor

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.5 Removing the CR Encoder Sensor 4.2.3.6 Removing the P_Edge Sensor Disconnect the CR Encoder cable connector from Head board. Disconnect the P_Edge Sensor cable connector from Head board. Remove two screw (CPP M3x8) securing the CR Encoder Sensor, then remove the CR Remove one screw (CBP M3x6) securing the P_Edge sensor and remove the sensor.

  • Page 161: Removing The Ink Cartridge Holder & Slots

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.7 Removing the Ink Cartridge Holder & Slots Disconnect the air tubes. The Ink Cartridge Holder is made up of six individual slots, one for each color of ink. The CSIC board following instructions describe how to access and remove one of those slots.
  • Page 162 EPSON Stylus Pro 10000/10000CF Revision A Some of ink will remain in the tube. Proceeding to the nut removal, Some of ink will remain in the tube, proceeding to the nut removal, put the waste paper or similar to the nut for leakage ink put the waste paper or similar to the nut for leakage ink absorption.

  • Page 163: Removing The Cr Motor / Pulley Assy

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.8 Removing the CR Motor / Pulley ASSY Loosen the CR Tension shaft on the right side of the printer to release the tension on the CR Steel belt. (Loose two screws with same amount.) Remove the R Side Cover as described in “R Side Cover Removal 124.

  • Page 164: Removing The Pf Motor Assy

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.9 Removing the PF Motor ASSY Remove the four screws (CP(W) M4x10) securing the CR motor and remove the CR motor with roller. Remove the L Side Cover as described in “L Side Cover Removal 124.
  • Page 165 EPSON Stylus Pro 10000/10000CF Revision A Fully slide the PF motor backed to the PF Polly side as shown with arrow direction. When assembling the PF Motor ASSY, move the PF timing belt Screw manually and check that the PF timing belt revolves around the center of the reduction pulley.

  • Page 166: Removing The Pf Encoder

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.10 Removing the PF Encoder Remove four serews fixing the PF base. Disconnect the PF Encoder cable connector. Cable connector PF base Screw Figure 4-122. Figure 4-120. Remove the Grid spacer and the Grid end.

  • Page 167: Removing The Cleaning Unit

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.11 Removing the Cleaning Unit While holding down the PF encoder from inside, remove two screws and remove the PF encoder. If you replace the waste ink absorbers because the service call error 0000100 occurs, you need to replace the specified parts* in the Cleaning Unit.
  • Page 168 EPSON Stylus Pro 10000/10000CF Revision A Disconnect the cable connector connected to CN10 on the CSIC board. Lift up the ink pump ASSY to release the carriage lock, and move the carriage away from the home position. CSIC board CN10 Figure 4-128.
  • Page 169 EPSON Stylus Pro 10000/10000CF Revision A When secure the screw, pay attention so as not to drop the screw into the CR guide rail by using the magnet driver. (It is because be not seen the place when the screw is dropped into the CR guide rail.) Do not scar the steel belt.

  • Page 170: Removing Flushing Box

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.12 Removing Flushing Box Pull out three waste ink tubes from tube clump. When remove the waste ink tube, do the measure so as not to get dirty with the rag etc. because there is the possibility that the remaining ink Disconnect the connector of the fan cable, that is jointed to connector CN35 on the leaks.

  • Page 171: Removing Dot Missing Detector

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.13 Removing Dot Missing Detector Lift up the ink pump ASSY to release the carriage lock, and move the carriage away from the home position. This unit contains laser generation elements. Be careful handling this unit.
  • Page 172 EPSON Stylus Pro 10000/10000CF Revision A Disconnect the cable for the panel unit from the cable clump on the Dot missing detector. When secure the screw, pay attention so as not to drop the screw into the CR guide rail by using the magnet driver. (It is because be not seen the place when the screw is dropped into the CR guide rail.)

  • Page 173: Removing The Suction Control Motor

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.14 Removing the Suction Control Motor 4.2.3.15 Removing the Ink Pump ASSY Disconnect the cable connector connected to CN14 on the C362DRV board. Remove the Cleaning Unit as described in “Removing the Cleaning Unit” (“Removing the Cleaning Unit 167.)

  • Page 174: Removing The T Fence (Scale 180A)

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.16 Removing the T Fence (Scale 180a) Remove five screws ( :M4x8) securing “Ink Pump ASSY”. Remove the R Side Cover as described in “R Side Cover Removal 124. Remove the L Side Cover as described in “L Side Cover Removal 124.

  • Page 175: Removing The Paper Hold Solenoid

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.17 Removing the Paper Hold Solenoid Remove a right side edge screw (M3x6), then remove the T fence (Scale 180a). Remove the R Side Cover as described in “R Side Cover Removal 124. Screw Remove the L Side Cover as described in “L Side Cover Removal 124.
  • Page 176 EPSON Stylus Pro 10000/10000CF Revision A Remove right side two screw (M4x6) and front upper side two screw ( M4x6), then remove the Paper Hold Solenoid with bracket. When installing the Paper Hold Solenoid, make sure the lock lever Solenoid Screw move smoothly.

  • Page 177: Removing The Head_Slide Sensor Assy

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.18 Removing the HEAD_SLIDE Sensor ASSY 4.2.3.19 Removing the PG Motor / Drive Gear Remove the R Side Cover as described in “R Side Cover Removal 124. Remove the R Side Cover as described in “R Side Cover Removal 124.
  • Page 178 EPSON Stylus Pro 10000/10000CF Revision A Confirm the fixing location of the motor gear of inside. (Confirm the size of the In the case that remove the drive gear : Remove the E ring with holding down the drive backlash with the drive gear.) gear, then remove the drive gear.

  • Page 179: Removing The Cr_Hp Sensor

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.20 Removing the CR_HP Sensor Confirm that is attached to the location that did the marking in Remove the R Side Cover as described in “R Side Cover Removal 124. the advance on the occasion of the mounting of the PG motor.
  • Page 180 EPSON Stylus Pro 10000/10000CF Revision A When removing, do not remove and loosen the screw of the CR_HP sensor attachment bracket. (The home position have changed.) CR_HP sensor Screw Figure 4-160. Disassembly & assembly Disassembly Flow...

  • Page 181: Removing The Paper Release Sensor

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.21 Removing the Paper Release Sensor 4.2.3.22 Removing the P_FRONT Sensor ASSY Remove the R Side Cover as described in “R Side Cover Removal 124. Remove the R Side Cover as described in “R Side Cover Removal 124.
  • Page 182 EPSON Stylus Pro 10000/10000CF Revision A Remove two screws ( M1.2x8) securing Paper_Front Sensor to the bracket then separate it. If you replace the Paper_Front Sensor ASSY, perform the necessary adjustment listed in Chapter 5. Screw Spring Screw Figure 4-164.

  • Page 183: Removing The P_Rear Sensor Assy

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.23 Removing the P_REAR Sensor ASSY If you replace the P_REAR Sensor ASSY, perform the necessary Remove the R Side Cover as described in “R Side Cover Removal 124. adjustment listed in Chapter 5.

  • Page 184: Removing The I/C Holder Cover Sensor Assy

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.25 Removing the I/C Holder Cover Sensor ASSY Remove two screws (Mx8) securing Front Cover Sensor R. Screw Remove the R side Cover as described in “R Side Cover Removal 124. Remove the I/C Holder Cover as described in “I/C Holder Cover Removal 125.

  • Page 185: Removing The P_Thick Sensor

    EPSON Stylus Pro 10000/10000CF Revision A 4.2.3.26 Removing the P_THICK Sensor Remove two screws (M3x6) fixing the P_THICK sensor. Screw P_THICK sensor Remove the H Top Cover as described in “H Top Cover Removal 123. Push the paper hold lever to the front. (Unlock condition) Paper hold lever Figure 4-174.
  • Page 186 EPSON Stylus Pro 10000/10000CF Revision A Unlock rear side three latches, then separate the P_THICK sensor to the bracket. Bracket Latch Figure 4-176. NOTE: Sensor bracket position is adjusted at factory. Therefore, be sure to mark its current position before removing the screw.
  • Page 187 C H A P T E R ADJUSTMENT...

  • Page 188: Adjustment Outline

    EPSON Stylus Pro 10000/10000CF Revision B 5.1 Adjustment Outline 5.1.2 Adjustment Tools The necessary tools for performing adjustment procedures on this printer are shown below. This section describes the adjustment procedures necessary after replacing certain parts and explains how to perform those adjustment procedures.
  • Page 189 EPSON Stylus Pro 10000/10000CF Revision B Table 5-1. Adjustment Tools Name Part Code Notes Starter Cartridge Lc 1062243 Stylus Pro 10000CF (Except EAI market) Starter Cartridge Lc 1062237 Stylus Pro 10000 ( EAI market) Starter Cartridge Lc 1062249 Stylus Pro 10000CF ( EAI market)

  • Page 190: Adjustment Items

    EPSON Stylus Pro 10000/10000CF Revision B 5.1.3 Adjustment Items Table 5-2. Service Parts & Required Adjustments (continued) Service All parts that require adjustment when replaced are listed in the table below. Adjustment Items Refer to page Operation Table 5-2. Service Parts & Required Adjustments Sensor assembly <Start-up the Self-diagnostics>...

  • Page 191: Adjustment Steps

    EPSON Stylus Pro 10000/10000CF Revision B 5.2 Adjustment Steps 5.2.1 Parameter Backup The C362Main Board contains NVRAM (Flash-ROM & EEPROM) which is used to store This section describes the detailed steps for performing the adjustment procedures listed in the parameter information and firmware commands that control the printer. This parameter Table 5-2.
  • Page 192 EPSON Stylus Pro 10000/10000CF Revision B BACKING UP PARAMETERS FROM MAIN BOARD TO MEMORY BACKUP/DOWNLOAD ERROR RECOVERY CARD. If an error occurs during the backup or download procedure, the following message appears Remove the slot cover (two screws) from the rear of the printer, and make sure the on the LCD.

  • Page 193: Firmware Upload

    Remove the slot cover (two screws) from the rear of the printer, and insert the prepared PC parallel interface (Compatibility mode): xxxxxxxx.IPL firmware card (xxxxxxxx.ROM) into slot CN20. The card is EPSON service tool PC memory card: xxxxxxxx.ROM #F727 Flash memory card.(The top surface of the card faces the outside of the printer.) Turn on the printer.

  • Page 194: Mechanism Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.3 Mechanism Adjustment Even If the updating processing has discontinued halfway This section describes the adjustment procedures necessary after replacing certain (because of power off /etc.) with both method, it is recoverable parts.Following table showing certain adjustment items.

  • Page 195: Cr Steal Belt Tension Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 10. Attach the cover which are removed with step 1. Screw Avoid any damage to the steal belt. Figure 5-1. 5.2.3.1 CR steal belt tension adjustment This adjustment is apply to all the work with CR steel belt detachment such as CR motor removal etc.
  • Page 196 EPSON Stylus Pro 10000/10000CF Revision B Steel belt Figure 5-2. CR steel belt tension adjustment Adjustment Adjustment Steps...

  • Page 197: Pf Timing Belt Tension Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.3.2 PF timing belt tension adjustment 5.2.3.3 P_THICK sensor fixing bracket adjustment This adjustment is apply to all the work with PF timing belt detachment such as PF motor When you change the position of fixing bracket, perform the following adjustment with removal etc., Confirm that is specified tension at the time of PF timing belt installation.

  • Page 198: Cutter Position Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.3.4 Cutter position adjustment At the power off condition, prepares the A4 size or similar paper and ensure the cut action Do not take the up-and-down motion of the cutter in the place other carried out normally on the side of a starting point side and opposite side.

  • Page 199: Front Cover Sensor Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.3.5 Front cover sensor adjustment 5.2.3.6 Slide idler gear / Slide motor fixing plate adjustment <Standard> <Adjustment procedure> Remove the Panel Assy and side cover R. Determines whether a finger enters into the front cover or not.

  • Page 200: T Fence And Cr Encoder Position Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.3.7 T fence and CR encoder position adjustment 5.2.3.8 Head slant adjustment <Adjustment procedure> Use the CR_ENC setting tool. Refer to “A13 slant adjustment” on page 239 to “B123 slant adjustment” on page 241 for standard and procedure.

  • Page 201: Offset Adjustment For Dot Missing Detector

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.3.9 Offset adjustment for dot missing detector 5.2.3.10 P_Front/Rear/Edge sensor adjustment Automatically determined offset value after the dot missing detection operation. Refer to the paragraph “Offset adjustment for dot missing detector” on page 237 for details.
  • Page 202 EPSON Stylus Pro 10000/10000CF Revision B EDGE SENSOR Remove the rear cover. Set the adjustment sheet normally. (Refer to Table 5-4, “Test sheet and Adjustable VR,” on page 201.) Enter the Self-diagnostic mode. (Refer to “Start-up procedure” on page 213.) Select "Test"/"Sensor"/"EdgeAD"...

  • Page 203: Paper Feeding Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.3.11 Paper feeding adjustment Table 5-6. It is necessary adjustment to corresponding to the paper type. Adjustment differs according to the machine type (Stylus Pro 10000/10000CF). Group 55_75 menu 6d_80 menu 55_57_59_5B_5D_ 6D_6F_71_73_75 It is necessary adjustment only for Bi_D printing operation.
  • Page 204 EPSON Stylus Pro 10000/10000CF Revision B NOTE: If the lightest pattern judgement is difficult, regard the opposite side of home position. 10. Enter the "Maintenance mode " and input the value to the "XX1 to XX4". 1. Refer to the Table 5-7/Table 5-8 and confirm the panel input value with used paper type.
  • Page 205 EPSON Stylus Pro 10000/10000CF Revision B Table 5-7. Stylus Pro 10000 Paper type Thickness Panel input Address Initial value Photo Quality Inkjet Paper 01H(0.1mm) XX4= Default Glossy Film 01H(0.1mm) XX4= 0.01% Glossy Photo Paper (except EAI market) 02H(0.2mm) XX3= -0.01%...

  • Page 206: Cutter Pressure Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.3.12 Cutter Pressure Adjustment When "Exec. Adj.?" will be displayed on the LCD, press Enter switch, the cutter will be move to downward. At the time, measure the cutter pressure. This adjustment is needed in case of C362DRV board replacement, Carriage unit Pressing Paper feed +/- switches, adjust the pressure to be within 350 and 700gf.

  • Page 207: Program, User Data Install

    EPSON Stylus Pro 10000/10000CF Revision B 5.2.4 Program, User data install 5.2.5 USB-ID backup <Installation procedure> NVRAM(EEPROM) on the C362 Main board record the own USB-ID. USB-ID is different with printer as a serial number. Insert the user memory card to the defective Main board and turn on the printer power.

  • Page 208: Self-Diagnostics

    EPSON Stylus Pro 10000/10000CF Revision B 5.3 Self-Diagnostics Table 5-10. Self-Diagnostic Menu Stratum Self diagnostics has function of mechanism adjustment and also firmware adjustment Hierarchy1 Hierarchy2 Hierarchy3 Hierarchy4 Hierarchy5 parameter. The function is incorporated to the firmware and available them with specific button pushing at the power on.
  • Page 209 EPSON Stylus Pro 10000/10000CF Revision B Table 5-10. Self-Diagnostic Menu Stratum Table 5-10. Self-Diagnostic Menu Stratum Front AD Check Ink cover Rear AD CR motor Ink level PF motor Head Ink tube Sensor temperature. Print count Driver Cleaning temperature Shot B...
  • Page 210 EPSON Stylus Pro 10000/10000CF Revision B Table 5-10. Self-Diagnostic Menu Stratum Table 5-10. Self-Diagnostic Menu Stratum Measure Measure LC D/A correction K D/A correction Check Check LC D/A correction Measure D/A correction LM D/A C D/A Check D/A correction correction...
  • Page 211 EPSON Stylus Pro 10000/10000CF Revision B Table 5-10. Self-Diagnostic Menu Stratum Table 5-10. Self-Diagnostic Menu Stratum CSIC Cutter UP/ K cartridge Check Cutter information DOWN CSIC Skew check C cartridge information QR code CSIC M cartridge Head code information input...
  • Page 212 EPSON Stylus Pro 10000/10000CF Revision B Table 5-10. Self-Diagnostic Menu Stratum Table 5-10. Self-Diagnostic Menu Stratum Bid 240,V1,K - Band feed Bid 240,V1,C - Top length Top and Bid 240,V1,M - Bottom length - bottom Side margin 240,V1,LC Rear sensor Adjustment Pos.

  • Page 213: Start-Up Procedure

    EPSON Stylus Pro 10000/10000CF Revision B Table 5-10. Self-Diagnostic Menu Stratum Table 5-10. Self-Diagnostic Menu Stratum rubbing CR motor history PF motor Waste ink CR+PF motor - history Cutter CR motor history Head U/D Initialize PF motor Head lock history...

  • Page 214: Button Operation During The Self-Diagnostics

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.2 Button operation during the Self-Diagnostics 5.3.2.1 Top menu Top menu sequence is shown below. Panel button function is shown in the Table 5-11, “,” on page 214. Table 5-11. Item Enter Normal mode...

  • Page 215: Test

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.3 Test 5.3.3.1 Test menu sequence This function test the circuit board. Table 5-12, “,” on page 215 shown the items. Table 5-12. Item Description Item Enter Version Program, Backup parameter, Dip SW, Board review...

  • Page 216: Version Display

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.3.2 Version display Additional information for version display. Display the firmware version.(I/F controller, Engine controller) Display the version as follows; ddym Ensure the ESC/P3 controller, Backup parameter and Dip SW(on:0,off:1). NOTE: dd: Date Individually display the version on the panel.

  • Page 217: Panel

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.3.3 Panel 5.3.3.4 Sensor Test the key, LCD and LED on the panel. Display the sensor condition. Table 5-19 showing sensor test menu sequence. When entering the sensor menu, place the carriage to the home position and perform the carriage Following table showing panel test sequence.

  • Page 218: Encoder

    EPSON Stylus Pro 10000/10000CF Revision B "INK NOT xxxxxx" : Display of "xxxxxx" means ink cartridge name with 5.3.3.5 Encoder symbolic code. Display the CR and PF encoder value. "EdgeAD xxxyyy"/"FrontAD xxxyyy/"RearAD xxxyyy" : Following figure showing the encoder test sequence.

  • Page 219: Fan

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.3.6 Fan 5.3.3.7 Encode Test the each fan operation. Display the maintenance and fatal errors. Following figure showing Fan test sequence. Following figure showing record menu. Item Item Enter Maintenance Fan : Pause key END...
  • Page 220 EPSON Stylus Pro 10000/10000CF Revision B (1) Maintenance record Following figure showing maintenance record menu. Fire LC : 00000000Mdot Waste INK R : 00000000 Waste ink R Fire LM : 00000000Mdot Waste INK L: 00000000 Fire Y : 00000000Mdot Waste ink L...

  • Page 221: D/A Correction

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.3.8 D/A correction (2)Error record Display the error record. Correct the head drive bias. CPU error is not include for critical error. Correction value and drive bias check is available. Up to seven record are available.
  • Page 222 EPSON Stylus Pro 10000/10000CF Revision B Voltage measurement /Check Parameter selection from measurement result. Select the measurement or check the voltage. Select the voltage parameter of Va - Vd. Following figure showing menu sequence. Following figure showing menu sequence. Item...
  • Page 223 EPSON Stylus Pro 10000/10000CF Revision B Correction data input screen. Screen for the "Va" to" Vd" input. Selection of the parameter Following figure showing screen menu sequence. Select the voltage parameter for "Va" to" Vd". Select the value with Following figure showing parameter menu sequence.

  • Page 224: Head Signal Shape

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.3.9 Head signal shape CSIC information Output the miscellaneous signals. Display the CSIC internal information. The function is used for the factory evaluation. Following figure showing CSIC menu sequence. Following figure showing head signal shape sequence.

  • Page 225: Actuator

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.3.11 Actuator Move the various solenoid. Item K19 : xx Pay for the attention to the "Ink valve Solenoid" test. SelecType Item K1A : xx Pump air is not compressed: The ink will flow to the cartridge directions.
  • Page 226 EPSON Stylus Pro 10000/10000CF Revision B Shutter Change the shutter position with panel operation. Following figure showing shutter menu. Item Enter InkValve Sol,LM End with "Pause" key Paper Feed - Paper Feed + Pause SelecType Shutter : Close Item Enter...

  • Page 227: Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4 Adjustment Table 5-13. Item Description Perform the mechanical adjustment (Head slant) and firmware parameter adjustment. Print head Wash Use wash I/C cartridge All of adjustment items are adjusted at the factory. Head cleaning with wash I/C cartridge,...

  • Page 228: Adjustment Menu

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.1 Adjustment menu 5.3.4.2 Paper Skew Following figure showing adjustment menu sequence. Feed the paper and check the paper edge position with the P_Edge sensor, then compare the difference between start position and stopped position.The result is displayed on the LCD screen.

  • Page 229: Head Rank Input

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.3 Head Rank input Following figure showing QR code input menu. Head rank is the characteristic of the head and each head has own value (QR code). This Wait value is used for determination of head drive voltage and temperature correction in order to obtain a fine print quality.
  • Page 230 EPSON Stylus Pro 10000/10000CF Revision B PANEL INPUT Mode for the input type selection. Mode for the head number selection in order to input the code of dyestuff and pigment ink. Following figure showing selection menu sequence. Following figure shown head number selection menu.
  • Page 231 EPSON Stylus Pro 10000/10000CF Revision B INPUT LINE SELECTION Code input for each lines. Mode for the input line selection.Figure 5-45, "" showing line number selection menu. Mode for the input at all lines.Cursor is appeared under the input column.
  • Page 232 EPSON Stylus Pro 10000/10000CF Revision B Move the cursor to the right with "SelecType" key. DYESTUFF Move the cursor to the left with "Item" key. Mode for the head selection of dyestuff ink code. Cursor move to the left edge when you press the "SelecType" key at the right edge.
  • Page 233 EPSON Stylus Pro 10000/10000CF Revision B Input for the dyestuff Move the cursor to the right with "SelecType" key. Move the cursor to the left with "Item" key. Mode for the head code input. Cursor is appeared under the input column.
  • Page 234 EPSON Stylus Pro 10000/10000CF Revision B Cord input for pigment PIGMENT INK Mode for the head code input. Cursor is appeared under the input column. Mode for the head selection of pigment ink code Following figure showing menu sequence. Following figure showing head number selection menu sequence.

  • Page 235: Head Nozzle Check

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.4 Head nozzle check Cursor move to the right edge when you press the "Item" key at the left edge. Cursor skip the space area. Ensure the dot nozzle operation with test print sample.
  • Page 236 EPSON Stylus Pro 10000/10000CF Revision B <Print sample for nozzle check pattern> 1. Check items: Nozzle ink injection (missing / uncontinuation / wind line) Satellite Press the [Enter] key to select Timing fence the [A13 slant adjustment]. Nozzle Check End...

  • Page 237: Offset Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.5 Offset Adjustment It prints it in the order of Black/Cyan/Magenta/Yellow/Light Magenta/Light Cyan from the left. Perform the dot missing detection and adjust the offset value automatically. The offset adjustment will not be performed when Auto nozzle check setting is OFF in the maintenance mode.

  • Page 238: Test Report For Dot Missing Detector

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.6 Test report for dot missing detector Print out the test result at the end of dot missing detection test. The AGC threshold value are 2208 or more. If the value is less than 2280, the detector will judge the no dot missing even if the <Result>...

  • Page 239: A13 Slant Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.7 A13 slant adjustment <Print sample> Print the test pattern and make sure the print quality by referencing the Figure 5-58, "". If 1.Check items: Black lines and Magenta lines are continue as same level by a magnifying the slant condition is presented, perform the mechanical adjustment.

  • Page 240: A123 Slant Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.8 A123 slant adjustment <Print sample> Print the test pattern and make sure the print quality by referencing the Figure 5-60, "". If 1.Check items: Black lines, Light Cyan lines and Magenta lines are continue as same level the slant condition is presented, perform the mechanical adjustment.

  • Page 241: B123 Slant Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.9 B123 slant adjustment <Print sample> Print the test pattern and make sure the print quality by referencing the Figure 5-62, "". If 1.Check items: Cyan lines, Light Magenta lines and Yellow lines are continue as same level the slant condition is presented, perform the mechanical adjustment.

  • Page 242: Bi-D Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.10 Bi-D adjustment Printing position adjustment with Bi-D printing. Adjust the print position for each color of Start the print with "Enter" key. head 1 to 3. Print the test pattern and make sure the print quality of CW print position and CCW print position then input the value of difference.
  • Page 243 EPSON Stylus Pro 10000/10000CF Revision B When press the "Enter" key during the "BiD End" display, operation mode shift to the "Adj:Head_LR". Print all of the test pattern when "Enter" key is pressed during the "Enter Print "display. Adjustable with "Paper Feed +/- Print the related pattern when press the "Enter"...

  • Page 244: Head Lr (Head Gap) Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.11 Head LR (Head gap) adjustment Correct the head to head gap.Print the test pattern with Uni-D mode and make sure the print quality by referencing the Figure 5-69, "" then input the correction value Start the print with "Enter"...
  • Page 245 EPSON Stylus Pro 10000/10000CF Revision B Difference of maximum and minimum correction value are within 64/1440 inch with six colors. <Print pattern> Adjustable with "Paper Feed +/- Gap 300.V2.M " key at unit of 1/2880 inch. Item SelecType Adjustable with "Paper Feed +/- Gap 300.V2.LC...

  • Page 246: Feed Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.12 Feed adjustment <Print pattern> Perform the distance revision in the paper conveyance.Print the line pattern in direction of Adjustment item: Paper feed length paper feeding and input the distance in order to decide the PF encoder resolution by Printing method: Length 1000mm/ Two pass with Uni-D at 720dpi resolution for CR and firmware.

  • Page 247: Top And Bottom Adjustment

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.13 Top and Bottom adjustment Front: Correction pattern for cutter-head length. Perform the printing and form cut then input the distance of front sensor-head, cutter-head, Adjustment item: Top margin (Front sensor position) /Bottom margin (Cutter position) /...

  • Page 248: Rear Sensor Position

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.14 Rear sensor position Shift to the "Test print" by pressing "Enter" key during the "Rear sensor" display. This adjustment to detect the form length of cut paper precisely. The position of rear sensor inside firmware is adjusted on the basis of the nozzle to secure the maximum Pause range from the paper edge.

  • Page 249: Test Pattern Print

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.15 Test pattern print When push the [Panel setting] key in the serial number input screen, it moves to the next screen. (When display "No.1:PEG**000000",it moves Print the adjustment pattern and confirm the various adjustment items also input the serial "No.2:PEG**000000".)

  • Page 250: Print Head Cleaning

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.16 Print head cleaning This is the item that is carried out at the time of the end of the production process or before Do not carry out the counter clear of the menu that is displayed the head exchange.

  • Page 251: Counter Clear

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.4.17 Counter clear Table 5-16. Counter that is cleared Initial value Perform the initialization of the software counter of waste ink counter etc. The implementation of this item is permitted to only at the time of factory shipment.

  • Page 252: Cleaning

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.5 Cleaning 5.3.5.1 Normal cleaning KK0 Perform the normal cleaning KK0. Perform the cleaning of the head. Following figure showing the menu sequence. Following table showing the items. Following figure showing the cleaning menu sequence.

  • Page 253: Print

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.6 Print Following figure showing the menu sequence. Print the test pattern and the Adj. variable. Ink Charge Following table showing the items. Following figure showing the print menu sequence. Figure 5-83. Table 5-18.

  • Page 254: Check Pattern

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.6.1 Check pattern 5.3.7 Parameter Print the check pattern. Using this menu you can reset or change the parameters for the printer mechanism controls. However, the parameter on this menu can also be modified from the adjustment menu.

  • Page 255: Initialize The Parameter

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.7.1 Initialize the parameter Following figure showing the parameter initialize menu sequence. Initialize the parameter. Item Enter Initialize parameters Parameter : Initialize SelecType Item Update parameters Enter Parameter : Update SelecType Item Display parameters...
  • Page 256 EPSON Stylus Pro 10000/10000CF Revision B Following table showing the items. Adjustment Self-Diagnostics...
  • Page 257 EPSON Stylus Pro 10000/10000CF Revision B Table 5-20. Initialize items Table 5-20. Initialize items Item Description Item Description Number of CR Motor movement. Initialize capping position CR home position correction value (capping position) Distance of PF Motor movement. Initialize PF resolution...
  • Page 258 EPSON Stylus Pro 10000/10000CF Revision B Item Item SelecType Init.: Wiping Record Enter Initialize OK? Ini. : All SelecType SelecType Item Item Init.: Rubbing Record Initialize Parameter Ini. : Capping Position SelecType SelecType Item Item Init.: West Ink Record Parameter: Initialize Ini.

  • Page 259: Update Parameter

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.7.2 Update parameter Cap position Update the adjustment parameter. Update the cap position parameter. Following figure showing the update parameter menu sequence. Following figure showing the update cap position parameter menu sequence. Item Paper Feed +/- Key Home : xxx.x...
  • Page 260 EPSON Stylus Pro 10000/10000CF Revision B Head Rank Print position The panel input of [5.3.4.3 Head rank input] is possible implement about head rank input. Update the parameter of the Bi-D print position and the Gap position. Following figure showing the head rank input in the parameter update menu sequence.
  • Page 261 EPSON Stylus Pro 10000/10000CF Revision B Item SelecType Adjustable with "Paper Feed +/- Adjustable with "Paper Feed +/- BiD 300,V2,C 0 Gap 240,V1,LM 0 " key at unit of 1/2880 inch. " key at unit of 1/2880 inch. SelecType Item...
  • Page 262 EPSON Stylus Pro 10000/10000CF Revision B Paper transportation distance Mechanical parameter Update the paper transportation distance parameter. Update the mechanical parameter. Following figure showing the paper transportation distance parameter update menu Following figure showing the mechanical parameter update menu sequence.
  • Page 263 EPSON Stylus Pro 10000/10000CF Revision B [H to Cut] is the distance between the LC#1 to the cutter. Ink parameter [E to H] is the distance between the edge sensor to the LC#1 head. Update the ink parameter. [R to H] is the distance between the rear sensor to the LC#1.

  • Page 264: Parameter Display

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.7.3 Parameter display 5.3.8 Reliability Test Display the parameter of designated address. Perform the reliability test of the mechanism and the head. Following figure showing the parameter display menu sequence. Following table showing the items.
  • Page 265 EPSON Stylus Pro 10000/10000CF Revision B Item Life : CR Motor SelecType Item Item Life : Printing Life : PF Motor SelecType SelecType Item Item Life : Shutter Life : CR+PF Motor SelecType SelecType Item Item Life : Cutter Life : Total Life...

  • Page 266: Cr Motor

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.1 CR Motor When the [Pause] key is pushed during the reliability test, the test can be broken. Perform the CR motor reliability test. The carriage runs with the round trip designated number at designated speed.

  • Page 267: Pf Motor

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.2 PF Motor The maximum value of the paper feed is [100.0mm]. The maximum value of the reliability number designation is [99,999,999 times]. Perform the PF motor reliability test. When the [Pause] key is pushed during the reliability test, the test can be broken.

  • Page 268: Cr + Pf Motor

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.3 CR + PF Motor As for the parameter of CCW, [240CPS], [300CPS], [400CPS], and [800CPS] are possible select. Perform the CR motor and the PF motor simultaneous reliability test. The maximum value of the paper feed is [100.0mm].

  • Page 269: Cutter

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.4 Cutter Following figure showing the cutter reliability test menu sequence. Adjustable with "Paper Feed +/-" key Perform the cutter reliability test. Soft Landing 1 : 80% at unit of 1% Perform the cut designated number at designated parameter.

  • Page 270: Head Up / Down

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.5 Head Up / Down Perform the head up / down reliability test. Perform the capping designated number. Adjustable with "Paper Feed +/-" key When the reliability number is [-1], reliability is repeated until [Pause] key is input.

  • Page 271: Head Lock

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.6 Head lock 5.3.8.7 Lever lock Perform the head lock reliability test. Perform the lever lock reliability test. Perform the head lock (cancel / set) designated number. Perform the lever lock (cancel / set) designated number.

  • Page 272: Cleaning

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.8 Cleaning The maximum value of the wait time is [999 seconds]. There is the wait time that is designated whenever the cleaning reliability test ends Perform the cleaning reliability test. 1 time. Perform the cleaning designated number.

  • Page 273: Print

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.9 Print 5.3.8.10 Shutter Perform the print reliability test. Perform the shutter reliability test. Perform the pattern print designated number. Perform the shutter actuation designated number. When the reliability number is [-1], reliability is repeated until [Pause] key is input.

  • Page 274: Total Reliability

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.11 Total reliability Following figure showing the total reliability test menu sequence. Perform the CR axis (motor, bearing, tube etc.), the PF axis, the CR axis + the PF axis, the head up / down motor, the head lock, and the cutter solenoid simultaneous reliability test.

  • Page 275: Life Confirmation

    EPSON Stylus Pro 10000/10000CF Revision B 5.3.8.12 Life confirmation In the case that the parameter of CW is [off], the CCW parameter input screen is skipped. Confirm the number of endurance. The maximum value of the paper feed is [100.0mm].
  • Page 276 C H A P T E R MAINTENANCE...

  • Page 277: General Maintenance Issues

    Basically for this product, service technicians are required to visit the user’s location where Due to the printer’s size and weight, make sure any area you the EPSON Stylus Pro 10000/10000CF is used, and perform necessary maintenance/service move the printer to or any surface you place the printer on is on-site while following the precautions below.

  • Page 278: Periodic Maintenance Items

    EPSON Stylus Pro 10000/10000CF Revision A 6.1.1 Periodic Maintenance Items 6.1.2 Product Life Information The printer uses sensors and counters to determine when consumable items need to be The information regarding the life of the main body / each system department / part in this replaced.

  • Page 279: Printing Output At The Time Of Maintenance

    EPSON Stylus Pro 10000/10000CF Revision A 6.1.3 Printing output at the time of maintenance Cleaning unit Waste ink unit (pads) Printing of the nozzle checking pattern / status sheet Do the panel switch operation shown below, after confirm that the LCD display of the operation panel is displayed "READY".
  • Page 280 EPSON Stylus Pro 10000/10000CF Revision A Table 6-3. Status sheet Item Panel display Setting value Contents The firmware version of the Version of the firmware VERSION TOxxxx. yyyy .zzzz printer is displayed. The ink used quantity in the page Before page ink used quantity xx.x g...
  • Page 281 EPSON Stylus Pro 10000/10000CF Revision A Table 6-3. Status sheet *1 : The meaning of the command of the ink remainder quantity and cutter life are as follows. Refer to 4.2.1.2. Item Panel display Setting value Contents Table 6-4. Ink remainder quantity (K)

  • Page 282: Maintenance Inspection Items

    EPSON Stylus Pro 10000/10000CF Revision A 6.2 Maintenance inspection items Is there ink leakage in the coupling part under the damper bracket? Do the inspection and necessary treatment at the time of the service enforcement about the following item 1 - 8. About the ink leakage, wipe it once again with the cloth that dried after the wipes it with the cloth etc.
  • Page 283 EPSON Stylus Pro 10000/10000CF Revision A (2) The guide rail department / Ink cartridge holder department (Refer to 4.2.3.7) Are 3 waste ink tubes fixed to the clamp on the flushing box? Guide rail Clamp Figure 6-7. Are not the ink tube and flat cable from the damper bracket department to guide rail right edge of the print head department damaging it? Is there ink leakage also? Figure 6-9.
  • Page 284 EPSON Stylus Pro 10000/10000CF Revision A Are 2 waste ink tubes fixed to the tube clamp? Is there ink dirt in the bottom of the cleaning unit (the absorption material attachment department)? Tube Clamp Dot missing detector Cleaning unit Figure 6-10.
  • Page 285 EPSON Stylus Pro 10000/10000CF Revision A 2.2 Air tube : Confirm the air tube and compressor department that are jointed to ink pump Does the ink valve solenoid on each ink holder work smoothly? Assy. (Refer to 4.2.3.16) Air valve...
  • Page 286 EPSON Stylus Pro 10000/10000CF Revision A 3.2 Cutter : Confirm the cutter solenoid actuation with manually pushing. (Refer to 4.2.3.4) Is there looseness in the set screw of the bearing stopper that is attached to the CR motor? Bearing stopper CR driven pulley Figure 6-16.
  • Page 287 EPSON Stylus Pro 10000/10000CF Revision A Is not the piece of paper etc. adhering to the slowing-down gear? Is not the dirt adhering to 3 support bearings of the PF rollers? Is the belt locatedding in the center of the slowing-down gear? (The belt is same...
  • Page 288 EPSON Stylus Pro 10000/10000CF Revision A Is there ink dirt in the sub platen? I/C holder cover switch Is not the dust etc. clogged to the hole of the sub platen (vacuum hole)? Are not the dirt and paper powder adhering to the sub platen? 8.

  • Page 289: Appendix

    C H A P T E R APPENDIX...

  • Page 290: Wiring Diagrams

    CN52 CSIC CN13 CN46 CN35 CN16 CN15 CN30 CN24 CN21 CN31 CN28 C362Main CN23 CN32 CN20 Board CN33 CN22 CN50 C362DRV CN19 CN34 Board CN27 CN36 CN37 CN38 CN26 Figure 7-1. EPSON Stylus Pro 10000/10000CF Wiring Diagram Appendix Wiring Diagrams...
  • Page 291 EPSON Stylus Pro 10000/10000CF Revision A Table 7-1. C362DRV Board Connectors Table 7-1. C362DRV Board Connectors Connector # Pins Color Connection Connector # Pins Color Connection CN35 2 (Red / Black) Dot Missing Detector 3 (Black / Grey / White)

  • Page 292: Parts Reference List

    EPSON Stylus Pro 10000/10000CF Revision A 7.2 Parts Reference List Table 7-2. Parts Reference List 4GH 0Q 4GH 0Q 4GH 0Q 4GH 0Q 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP 1063147 SENSOR BASE PR Table 7-2.
  • Page 293 EPSON Stylus Pro 10000/10000CF Revision A Table 7-2. Parts Reference List Table 7-2. Parts Reference List 4GH 0Q 4GH 0Q 4GH 0Q 4GH 0Q 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP...
  • Page 294 EPSON Stylus Pro 10000/10000CF Revision A Table 7-2. Parts Reference List Table 7-2. Parts Reference List 4GH 0Q 4GH 0Q 4GH 0Q 4GH 0Q 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP...
  • Page 295 EPSON Stylus Pro 10000/10000CF Revision A Table 7-2. Parts Reference List Table 7-2. Parts Reference List 4GH 0Q 4GH 0Q 4GH 0Q 4GH 0Q 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP...

  • Page 296: Exploded View Diagram

    EPSON Stylus Pro 10000/10000CF Revision A 7.3 Exploded View Diagram Table 7-2. Parts Reference List 4GH 0Q 4GH 0Q 4GH 0Q 4GH 0Q 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG 5CNGU 2CTV %QFG &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP &GUETKRVKQP The exploded view diagram of this machine are shown after the next page. Furthermore,...
  • Page 297 116 x 51 119 X 2 101 X2 121 X 4 120 x 4 102 x 3 109 x 2 110 x 4 111 x 5 113 X 3 114 X 3 PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.1 Rev.01 10282...
  • Page 298 FRAME ASSY (2) 152 X 2 153 X 2 176 X 3 PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.2 Rev.01 10282...
  • Page 299 HEAD ASSY PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.3 Rev.01 10282...
  • Page 300 CR RALE ASSY 120 X 2 PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.4 Rev.01 10282...
  • Page 301 VACUUM SWITCH ASSY 410 X 4 407 x 5 405 X 10 406 X 11 PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.5 Rev.01 10282...
  • Page 302 INK SYSTEM ASSY PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.6 Rev.01 10282...
  • Page 303 I / H ASSY 611 X12 612 X 12 613 X 6 512 X 6 518 X 3 515 X 6 120 x 5 501 X 6 517 X 2 502 X 6 PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.7 Rev.01 10282...
  • Page 304 614 x 6 615 x 8 612 X 12 611 X 12 613 X 6 611 X 6 612 X 6 619 X 6 612 x 6 611 x 6 620 X 2 PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.8 Rev.01 10282...
  • Page 305 BOARD BASE ASSY 705 X 2 175 X 12 120 x 18 709 X 2 713 for JPN 704 X 2 PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.9 Rev.01 10282...
  • Page 306 COVER ASSY 804 x 3 PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.10 Rev.01 10282...
  • Page 307 SPINDLE ASSY PM10,MC10 / EPSON STYLUS PRO 10000,10000CF No.11 Rev.01 10282...

  • Page 308: Component Layout

    EPSON Stylus Pro 10000/10000CF Revision A 7.4 Component Layout The illustrations below show the control circuit board component layout of this machine. Figure 7-2. C362MAIN Board Component Layout Appendix Component Layout...
  • Page 309 EPSON Stylus Pro 10000/10000CF Revision A Figure 7-3. C362SUB Board Component Layout Appendix Component Layout...
  • Page 310 EPSON Stylus Pro 10000/10000CF Revision A Figure 7-4. C83322 Board Component Layout (1/2) Figure 7-5. C83322 S Board Component Layout (2/2) Appendix Component Layout...
  • Page 311 EPSON Stylus Pro 10000/10000CF Revision A Figure 7-6. C362DRV Board Component Layout (1/2) Appendix Component Layout...
  • Page 312 EPSON Stylus Pro 10000/10000CF Revision A Figure 7-7. C362DRV Board Component Layout (2/2) Appendix Component Layout...

  • Page 313: Circuit Diagram

    EPSON Stylus Pro 10000/10000CF Revision A 7.5 Circuit Diagram The illustrations below show the control circuit board circuit diagram of this machine. Appendix Circuit Diagram...
  • Page 314 EPSON Stylus Pro 10000/10000CF Revision A The circuit diagrams of the printer are followings; C362DRV board C362DRV board C362DRV board C362DRV board C362DRV board C362MAIN board C362SUB board C83321SUB board C83321SUB board Appendix Circuit Diagram...

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