Service Engineer Require Message; Maintenance Call - Epson StylusPro 10000 Service Manual

EPSON Stylus Pro 10000/10000CF

3.3 Service engineer require message

This section explains the contents and treatment method in terms of the message about the
one that the service engineer correspondence is necessary, in maintenance call and fatal
error that raised to the preceding.

3.3.1 Maintenance call

MAINTENANCE CALL 0100
o
Problem
The waste ink pads are almost full, causing a warning error. The printer can
continue printing, but this messages overrides status messages such as Ready or
Printing.
o
Solution
Replace the following parts and reset the counters as described below.
n
Waste Ink Pads
n
Dot missing detector
n
Cleaning unit
After the above part are exchanged, "Waste ink Initialization" of maintenance mode 2
is run.
NOTE: As for the above 3 parts the supply is possible as a regular part kit
"Maintenance Kit Stylus Pro 10000/10000CF ".
MAINTENANCE CALL 0101
o
Problem
The CR motor reached the 3% remaining to the life.
o
Solution
Replace the following parts.
n
CR motor
n
Ink tube
After the above part are exchanged, "CR motor Initialization" of maintenance mode 2
is run.
Troubleshooting
MAINTENANCE CALL 0102
o
Problem
There are dot missing on the print head. The next cause is conceivable.
n
The defectiveness of the print head.
n
Failure of the dot missing detector.
n
Offset value adjustment of the dot missing detector defective.
o
Solution
n
Carry out the head nozzle checking in reference to Head nozzle check, page 235.
In the case that there are dot missing, the print head exchange.There are not dot
missing, refer to Offset Adjustment, page 237 clause and carry out the offset
adjustment.
n
If this maintenance call occurs again after printhead replacement and Offset
adjustment. replace the dot missing sensor and perform the Offset adjustment.
MAINTENANCE CALL 0103
o
Problem
The lithium battery on the C362DRV board reached the life. (Usually about 8 years the
life)
o
Solution
1. Replace the lithium battery (BAT1).
2. Initialized RTC (Refer to Table 1-40, "Maintenance mode 2 setup items (counter
initialize menu)," on page 55)
Service engineer require message
Revision B
101