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Epson Stylus Color 3000 Product Support Bulletin

Epson stylus color 3000: support bulletin.
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EPSON
P
RODUCT
Date:
11/8/04
PSB #:
PSB.2004.03.001C
Reference:
PSB.2004.03.001A
EPSON Stylus Color 3000, Stylus Pro 4000, 5000, 5500, 7000 Series, 7600 Series, 9000 Series, 9600 Series,
Product(s):
10000 Series, and 10600 Series
Subject:
Maximum Printable Area Limits for the EPSON Professional Graphic Printer line.
This bulletin was created to inform you of the maximum custom page sizes allowable for EPSON Professional Graphic products.
The tables below show the maximum page sizes allowable for the EPSON Professional Graphics printer line (Desktop and Large
Format). Although this document is meant as a guideline for the maximum page size allowable for each printer, it does not include
printable area (margin) information. Please refer to your user guide for additional information regarding the printable area (margins)
for your particular printer. There are 3 aspects that effect how long of a page your printer can output. Those 3 items are:
1. Operating System.
2. Driver Specification.
3. Software application(s) being used.
Maximum custom page size allowable per operating system (for Epson standard driver):
Stylus
Color 3000
44 in.
Macintosh
OS
44 in.
Macintosh
OS
X*
Win 9x/Me
44 in.
44 in.
Win NT
4.0/2000/XP
Print jobs being sent through the Epson standard print driver should be in the RGB format in order for color management to be
utilized properly.
*
Macintosh OS X allows you to create any paper size regardless of printer driver's limitations. Exceeding these limitations will result in your image being
cropped and printed at 8.5 x 11.
S
B
UPPORT
Stylus
Stylus
Stylus
Pro
Pro
Pro 5500
4000
5000
44 in.
44 in.
44 in.
44 in.
N/A
44 in.
44 in.
44 in.
44 in.
44 in.
44 in.
44 in.
ULLETIN
Originator: RB, CH, JD, SA
Authorization:
Total Pages: 19
Stylus
Stylus
Stylus
Pro 7000
Pro 7500
Pro 7600
90.5 in.
90.5 in.
90.5 in.
N/A
N/A
90.5 in.
90.5 in.
90.5 in.
90.5 in.
90.5 in.
90.5 in.
90.5 in.
1
Stylus
Stylus
Stylus
Pro 9000
Pro 9500
Pro 9600
90.5 in.
90.5 in.
90.5 in.
N/A
N/A
90.5 in.
90.5 in.
90.5 in.
90.5 in.
90.5 in.
90.5 in.
90.5 in.
Stylus Pro
10000 Series
90.5 in.
90.5 in.
90.5 in.
90.5 in.

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   Summary of Contents for Epson Stylus Color 3000

  • Page 1

    Win NT 4.0/2000/XP Print jobs being sent through the Epson standard print driver should be in the RGB format in order for color management to be utilized properly. Macintosh OS X allows you to create any paper size regardless of printer driver’s limitations. Exceeding these limitations will result in your image being cropped and printed at 8.5 x 11.

  • Page 2

    Professional EPSON NOTE1 ColorBurst RIP Print jobs being sent through the Epson PostScript driver can be either RGB or CMYK format. Settings in the RIP will determine how color management is used. Maximum page size allowable from software applications: Stylus...

  • Page 3

    These applications allow for tiling of print pages, therefore allowing you to print beyond the printers maximum page length limit and print to the applications limits. The printer driver must be set for Roll Paper (Banner) mode so that page breaks at the printer’s maximum page length do not occur (in essence gives you a 0 margin for the bottom of the page).

  • Page 4

    It is recommended for low resolution text and line art to sharpen their edges. For photos, this may create a massive print file that is too large for the printer driver to process correctly. The following examples show how to setup banner printing from Adobe Illustrator 8.x/9.x and CorelDRAW 9 from the PC platform.

  • Page 5

    Adobe Illustrator CS: In this example, we are creating a banner, which is 227 inches (Illustrators max. page setup). NOTE: Mac O/S 10.3.3 system is used in this example. Windows versions of this application should be very similar in functionality. Please refer to your software documentation for additional assistance. In this example, a “20 inches wide X 180 inches high”...

  • Page 6

    3. Click on File, Print, click Setup, under Tiling click on the drop down arrow, select Tile Full 4. Pages and click the Printer button. 5. When the printer setup window comes up, select your printer name and set the Roll Paper Options to: Roll Paper Banner Roll Paper Banner –...

  • Page 7

    7. Then click on Print. This will bring you back to the Print window. 8. This time click on Page Setup, you see the following screen, just click on Continue (If you don’t want to see the window again, place a check mark on Don’t Show Again box).

  • Page 8

    NOTE: When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size (90.5 inches). In this example we take (180/2 = 90), therefore the custom page size created would be 20x90 (inches).

  • Page 9

    11. Under Paper Size, click on the drop down arrow and select the custom paper size you created (i.e. 20 X 180) orientation is set to portrait mode. Then click OK. 12. In the Print windows the preview pane will show 2 grids or pages. This indicates that a full image is tiled.

  • Page 10

    13. Click on General, then click the square on Reverse Order. 4. Click on Print.

  • Page 11

    NOTE 1: When enabled, the first page will be printed first, instead of the last page first. Or Change the orientation to “Reverse”, then you don’t have to check the “Reverse Order”. NOTE 2: Always select the custom page size last, if not, it will default to other paper sizes. NOTE 3: Before printing a large document, make sure you have enough ink to prevent getting an Ink Out message, causing the print job to stop and not completing the entire print.

  • Page 12

    Adobe Illustrator 8.x/9.x: In this example, we are creating a banner, which is 227 inches (Illustrators max. page setup). 1. Launch Illustrator and open or place your file in the page layout. Click on File, then Document Setup. The following screen appears. 3.

  • Page 13

    6. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper. 7. When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size. In this example we take (227/3 = 75.7), therefore the custom page size created...

  • Page 14

    8. After setting the custom page size and other driver settings (media type, resolution, etc.), click OK. This will bring you back to the document setup. Now double-click the “Page” tool. 9. The page should now show the following. 10. At this point you can and resize the image to fit within the printable area and print.

  • Page 15

    CorelDRAW: In this example, a banner is created at 227 inches. 1. Launch CorelDRAW and open or place an image in your page layout. 2. Adjust the page size and image for the document as shown in the following image. 3.

  • Page 16

    4. Click on the Paper Tab. The following appears. 5. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper.

  • Page 17

    6. When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size. In this example we take (227/3 = 75.7), therefore the custom page size created would be 44x75.7 inches.

  • Page 18

    8. At this point, click File then Print. CorelDRAW will then run a pre-flight check and will show the following window.

  • Page 19

    10. At this point you could check other tab settings (if necessary) and click Print Preview (recommended) if you want to see how the file will be printed or Print to output the file to your printer. For all other applications, please refer to your software documentation for information on maximum custom page sizes for...

  • Page 20

    Description of Change: This change updates the standard Epson driver interface plug-ins ONLY that were included as part of the Epson MAC OS X driver released prior to January 01, 2004, and supersedes the epson10997 connectivity Plug-in up-date previously posted.

  • Page 21

    Subject: Connectivity Plug-in Update v1.0bE for the Epson MAC OS X Printer Driver A connectivity plug-in update is available for the standard Epson MAC OS X printer drivers released prior to January 1, 2004. This update applies to these printers: Stylus Pro 5500, 7600DYE, 7600UCM, 9600DYE, 9600UCM, 10000DYE, 10000CF, 10600UCM Reason For Update: This update improves the stability of the drivers USB, Firewire and TCP/IP communication module plug-ins.

  • Page 22

    Macintosh OS X system. If this is a fist time Epson Stylus Pro Macintosh OS X printer driver installation you will only need to follow the driver installation steps. If you have previously installed the Epson Stylus Pro 7600, 9600, 10000 or 10600 inkjet printer driver on your computer you must first Remove the driver from your system prior to performing the driver installation, this insures a complete driver installation.

  • Page 23

    Click on the file with the .DMG file extension (example: SP7600_1.6bE.dmg) to create the printer driver installation package. The printer driver installation package installer has a .pkg extension (example: SPro7600_16b.pkg) double click on the file to start the printer driver installation.

  • Page 24

    The installer requires your Macintosh password for Authentication. Enter your Password and click OK. The Installer Introduction screen will be displayed, click CONTINUE. Read the License Agreement and click CONTINUE. You are asked to Agree or Disagree to the License Agreement click AGREE to continue the installation. EPSON Professional Graphics Group Page 3.

  • Page 25

    INSTALLATION. The Printer Driver will now be installed, a progress window is displayed during the installation. The Printer Driver will now be installed, a progress window is displayed during the installation. 10. When the Printer Driver installation has completed the following window is displayed, click RESTART to Finish the installation. EPSON Professional Graphics Group...

  • Page 26

    Copy the Print Center to the Short Cut Task Bar for ease of access. You have Two ways to Add a printer. You can use the Add button or you can select Add Printer from the Printers drop down menu, click Add.

  • Page 27

    After you choose the Epson Interface Connection, the Print Center automatically searches the connection for printers. When the search completes: Select your printer from the list by clicking on it. Next select your Page Setup. Roll Paper is the default. If your work flow will include several of the choices they can be added individually, or to save time you can add all the choices by selecting All.

  • Page 28

    To add or remove information displayed about the printer go to the View Menu and select Columns the choose the information you would like to display: To make the printer the Default printer highlight the printer then go to the Printers Menu and select Make Default or click the Make Default button.

  • Page 29

    10. To view the Job Status of a printer double click on it in the Printer List to display its information and status: EPSON Professional Graphics Group Page 8...

  • Page 30

    Then from the new Printer List window select your printer and click OK. From the Epson Printer Utility you can Check the Status of Ink-Paper-and the printer itself, perform print head Nozzle Checks, Clean the print head, or perform Print Head Alignments.

  • Page 31

    Before installing a New Driver you must first properly remove the existing Driver and all of its components. Open the Epson Driver from any application and select print. Remove all user created “Presets” that were created for the printer you are removing. From the Presets drop down menu select the Preset (example: MYPRESET) then select Delete..

  • Page 32

    In the next steps you will be dragging Files or Folders to the Trash. OS X requires you to have proper “Ownership & Permissions” to the Epson folder on your OS X hard drive. Highlight the Epson folder then GoTo File, Get Info and select “Ownership &...

  • Page 33

    4.1.2 Drag the printers Preferences to the TRASH. The second option is to drag the entire Epson folder to the Trash. Dragging the entire Epson folder to the Trash Deletes ALL Epson Printers. From the Receipts folder Drag the Printers Package information to the TRASH.

  • Page 34: Installation Instructions

    This bulletin provides instructions for installing and configuring a Mac OS X Client with your existing EPSON hardware or software RIP. If your EPSON Professional Wide Format printer was bundled with one of the RIP packages listed below, or if you had purchased the RIP as an option, then you can configure a Mac OS X Client with OS Version 10.2 and above for PostScript printing...

  • Page 35

    Print Center 3. The should scan the network and find all your devices. Select your printer from the list and click on the 4. Navigate to the location of your PPD file. After selecting the PPD file it should reflect the name of the printer under the 5.

  • Page 36

    , which can be found on your HDD under Utilities 2. Click on the button and select 3. Enter the IP Address of the Postscript Server under Use default queue on server Printer Model sub-menu and select Applications - IP Printing from the sub-menu. Printer’s Address and type in the queue you wish to add.

  • Page 37

    6. Repeat the process to add your additional queues. Your Mac OS X Client should now be ready to print. Note: The StylusRIP does not have a separate folder on the CD to select the printer’s PPD. In order to select the PPD it must be copied from another client’s shown below (HDD - System folder - Extensions folder - Printer Description folder).

  • Page 38

    EPSON Stylus Pro 10000 (Photographic Dye Ink) Subject: Support Root for ZEHPlot software This bulletin was created to inform you of the Support Root for ZEHPlot for EPSON software. Background: ZEHPlot for EPSON is a bundled software package for the EPSON Stylus Pro 10000 (Photographic Dye Ink) ink jet printer.

  • Page 39

    Page 2 of 3...

  • Page 40

    ZEHPlot related. If issue is with If issue is Printer Hardware determined to be or Driver. with ZEHPlot. EPSON Technical Refer customer to Support will ZEH Software Inc. troubleshoot to techsupp@zeh.com resolve issue Page 3 of 3...

  • Page 41

    44 in. Win 9x/Me 44 in. Win NT 4.0/2000/XP 44 in. Print jobs being sent through the Epson standard print driver should be in the RGB format in order for color management to be utilized properly. UPPORT ULLETIN Originator: RR...

  • Page 42

    Designer (Mac) EPSON Fiery Spark Professional Print jobs being sent through the Epson PostScript driver can be either RGB or CMYK format. Settings in the RIP will determine how color management is used. Maximum page size allowable from software applications:...

  • Page 43

    360dpi as the input resolution (this is the resolution data is rasterized at), therefore when printing from Photoshop, the maximum page length you will be able to output to any Epson large format printer using the standard print driver would be 83.33 inches (30,000 pixels / 360dpi). As for the Epson desktop products, they rasterize data at 720dpi, therefore the maximum page length obtainable with the standard print driver would be 41.67...

  • Page 44: Adobe Illustrator

    Adobe Illustrator 8.01: In this example, we are creating a banner, which is 227 inches (Illustrators max. page setup). 1. Launch Illustrator and open or place your file in the page layout. 2. Click on File, then Document Setup. The following screen appears. 3.

  • Page 45

    5. Click on the Paper Tab. The following appears. 6. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper.

  • Page 46

    7. When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size (not necessary for OS/Drivers that support 590.5 inches). In this example we take (227/3 = 75.7), therefore the custom page size created would be 44x75.7 inches. The reason for this is to save...

  • Page 47

    8. After setting the custom page size and other driver settings (media type, resolution, etc.), click OK. This will bring you back to the document setup. The page should now show the following. 9. At this point you can and resize the image to fit within the printable area and print.

  • Page 48

    CorelDRAW 9: In this example, we are creating a banner, which is 227 inches. 1. Launch CorelDRAW and open or place an image in your page layout. 2. Adjust the page size and image for the document as shown in the following image. 3.

  • Page 49

    4. Click on the Paper Tab. The following appears. 5. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper.

  • Page 50

    6. When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size (not necessary for OS/Drivers that support 590.5 inches, unless the document is beyond that size ). In this example we take (227/3 = 75.7), therefore the custom page size created would be 44x75.7 inches.

  • Page 51

    8. At this point, click File then Print. CorelDRAW will then run a pre-flight check and will show the following window.

  • Page 52

    10. At this point you could check other tab settings (if necessary) and click Print Preview (recommended) if you want to see how the file will be printed or Print to output the file to your printer. For all other applications, please refer to your software documentation for information on maximum custom page sizes for...

  • Page 53

    Run the self-extracting executable file from the saved location on your hard disk drive and follow the installation instruction on the screen for your specific connection type. Note: The screen shots shown in this bulletin reflect the Stylus Pro 9500 printer, but the installation instruction are identical for all of the printer models listed above.

  • Page 54

    As instructed at following EPSON Printer Utility Setup screen Power ON your printer. Your printer will be detected automatically. Select Install the software automatically (Recommended) option then click NEXT to continue at the Found New Hardware Wizard screen. Your will be prompted with Windows Logo verification screen again, Click on Continue Anyway option to proceed to the next step.

  • Page 55

    Instructions for IEEE 1394 Connection At the EPSON Printer Utility Setup screen highlight your printer then click OK. Next, you will see the progress bar followed by the Windows Logo verification screen. Click on Continue Anyway option to continue. As instructed at the following EPSON Printer Utility Setup screen Power ON your printer. The IEEE 1394 card will be detected automatically.

  • Page 56

    After the driver files have been copied to you local hard disk drive, click on Finish to compete the driver installation. To install Epson Status Monitor 3 follow the instructions under section heading Installation Procedure for Epson Status Monitor 3.

  • Page 57

    Windows Logo verification screen. Click on Continue Anyway option to continue. At this point DO NOT POWER On your printer and at the EPSON Printer Utility Setup screen click on Stop searching button to continue with the installation. Next, you will see the progress bar followed by the Windows Logo verification screen.

  • Page 58

    Power ON your printer next, then you will need to redirect the port to the Type B Ethernet card’s IP address. Click on the Start button, then Control Panel followed by Printers and Other Hardware then go to Printers and Faxes. Right click on the printer icon and choose Properties from the pop-up menu.

  • Page 59

    If Windows identifies the Epson card automatically, click Finish at the Completing the Add Standard TCP/IP Printer Port Wizard. If your card is not identifies as an Epson network card automatically, click on Custom and then Settings. On the next screen select LPR, type PASSTHRU as the Queue Name, check SNMP Status Enabled and click OK. Click Next on the Add Standard TCP/IP Printer Port Wizard screen to continue with the installation, and then click Finish on the next screen.

  • Page 60

    On the next screen click on Apply and then on Close to finish the installation. Your printer driver installation has been completed and the printer is ready to print. To install Epson Status Monitor 3 follow the instructions under section heading Installation Procedure for Epson Status Monitor 3.

  • Page 61

    Installation procedure for Epson Status Monitor 3 At the EPSON Status Monitor 3 setup screen highlight your printer then click OK. Next, you will see the progress bar followed by a window indicating that EPSON Status Monitor 3 is complete.

  • Page 62

    10000 or Stylus Pro 10000CF) and ink type (DYE or Pigment) that was originally purchased. If the “Ink Cartridge Starter Set” that came with the printer was used to start-up one printer can the same set of “Starter Ink Cartridges” be used to start up another printer? NO.

  • Page 63

    Dye Ink cartridge plastic covers are light Grey If I change my mind about the type of ink (Pigment or Dye) I want my printer to be after it is initially installed can I switch form Dye to Pigment, or Pigment to Dye inks afterward? NO.

  • Page 64

    5. Once the proper name shows up, power the unit off, wait 15 seconds, close the front cover and power the unit back on. 6. Once the printer is in a ready state, make the appropriate driver selection on your computer system. At this point the printer connection should work.

  • Page 65

    Classic and 9.1). 3. To run a Classic application, just double–click on it or a document created with the application. A) The following Epson models are supported in OS X Classic mode when using the connector type(s) described in the chart below.

  • Page 66

    3. Start up Windows 2000 and ensure that all background applications are closed. 4. Insert the CD-ROM that came with your EPSON Stylus PRO 10000 Series / Stylus PRO 5500 printer. The following window should appear.

  • Page 67

    7. Once installation is complete, you will see the following window. At this point power on your printer. 8. Once the printer is powered on, you will get the “Found New Hardware Wizard” window. Click Next to continue the IEEE 1394 driver installation.

  • Page 68

    10. Select “Specify a location” and click Next. 11. Browse to one of the following directories and click OK (Where “G:\” = CD drive letter): a. G:\Archival\WIN2000 (For Stylus PRO 10000CF, Archival Inks) b. G:\Dye\WIN2000 (For Stylus PRO 10000, Photographic Dye Inks) c.

  • Page 69

    15. Once installation is completed, verify the printer port connection in the printers Properties window is set for EP1394_00x (x indicates the number of printers). 16. This completes the IEEE 1394 (FireWire) installation of the EPSON Stylus PRO 10000 Series / Stylus PRO 5500.

  • Page 70: Printer Models

    IEEE 1394 Reference Table below for the location of the latest drivers for your specific EPSON printer and operating system. If the driver your need is listed as “Update on the Web” the most current driver can be found on the EPSON Internet Support Web Site at: http://support.epson.com/filelibrary.html...

  • Page 71

    To identify the issue check for the following symptoms on the printer and the Ethernet card (the Ethernet card is installed in the option slot in the back of the printer). 1. The printer will print 3 to 6 inches of data, then the printhead will move to the far right home position and stop printing.

  • Page 72

    10Mbps / Half Duplex and decrease in print performance should be minimal. 3. IEEE 1394 For optimum print speeds The IEEE 1394 (C823722) option card is recommended by EPSON. This card is only supported under the following operating systems: Windows 2000, Windows Me and MAC OS 9.1...

  • Page 73

    44 in. Win NT 44 in. 44 in. 4.0/2000/XP Print jobs being sent through the Epson standard print driver should be in the RGB format in order for color management to be utilized properly. UPPORT ULLETIN Authorization: Total Pages: 12...

  • Page 74

    Designer (Mac) EPSON Fiery Spark Professional Print jobs being sent through the Epson PostScript driver can be either RGB or CMYK format. Settings in the RIP will determine how color management is used. Maximum page size allowable from software applications:...

  • Page 75

    All Epson large format printers use 360dpi as the input resolution (this is the resolution data is rasterized at), therefore when printing from Photoshop, the maximum page length you will be able to output to any Epson large format printer using the standard Epson print driver would be 83.33 inches (30,000 pixels / 360dpi). As for the Epson desktop products, they rasterize data at 720dpi, therefore the maximum page length obtainable with the standard print driver would be 41.67 inches (30,000 pixels / 720dpi).

  • Page 76

    Adobe Illustrator 8.01: In this example, we are creating a banner, which is 227 inches (Illustrators max. page setup). 1. Launch Illustrator and open or place your file in the page layout. 2. Click on File, then Document Setup. The following screen appears. 3.

  • Page 77

    5. Click on the Paper Tab. The following appears. 6. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper.

  • Page 78

    7. When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size (not necessary for OS/Drivers that support 590.5 inches). In this example we take (227/3 = 75.7), therefore the custom page size created would be 44x75.7 inches. The reason for this is to save...

  • Page 79

    8. After setting the custom page size and other driver settings (media type, resolution, etc.), click OK. This will bring you back to the document setup. The page should now show the following. 9. At this point you can and resize the image to fit within the printable area and print.

  • Page 80

    CorelDRAW 9: In this example, a banner is created at 227 inches. 1. Launch CorelDRAW and open or place an image in your page layout. 2. Adjust the page size and image for the document as shown in the following image. 3.

  • Page 81

    4. Click on the Paper Tab. The following appears. 5. Set the Paper Source to Roll Paper (Banner) and also enable Save Roll Paper.

  • Page 82

    6. When creating the custom page size, divide the banner size by a value that will make it less than the printer maximum custom page size (not necessary for OS/Drivers that support 590.5 inches, unless the document is beyond that size). In this example we take (227/3 = 75.7), therefore the custom page size created would be 44x75.7 inches.

  • Page 83

    8. At this point, click File then Print. CorelDRAW will then run a pre-flight check and will show the following window.

  • Page 84

    10. At this point you could check other tab settings (if necessary) and click Print Preview (recommended) if you want to see how the file will be printed or Print to output the file to your printer. For all other applications, please refer to your software documentation for information on maximum custom page sizes for...

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