Viewer troubleshooting
This section provides some solutions to common problems you may have
using the viewer.
The viewer will not open.
raster file. Is there an icon next to the filename, or a question mark? If it is a
question mark, Océ Repro Desk does not recognize the file and it cannot be
viewed.
The viewer opens, but you cannot see the drawing.
may be incorrect. First click Fit Page to view the entire drawing. You can also
try to use Center Drawing or Title Block Align to put the drawing on paper. If
the drawing does not appear correct on the drawing, use Move Drawing to
position manually the drawing.
The viewer opens, but the size of the drawing is too small or too large.
the paper may be incorrect. Check paper size to be sure it is correct.
The scale of the drawing may be incorrect.
Is scale set to 100% in the job? If it is an AutoCAD file, was the correct
AutoCAD scale applied? Try selecting or deselecting 'Use metric scaling'.
If it is a CalComp plot file, is the stepping correct? To check this, unprocess
the problem drawing file and select Edit Item Information.
View drawings
The selected file may not be a supported vector or
The positioning of the drawing
The size of
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Need help?
Do you have a question about the Repro Desk and is the answer not in the manual?