Fax Machines; Preventing Inappropriate Fax Answering; Transferring A Call To The Fax Machine - Avaya PARTNER ACS Installation And Use Manual

Fax Machines

You can set up fax machines in several ways to work with your system. This section includes
instructions for programming and using a Fax Management button on a system telephone (in
order to monitor the status of a fax machine and transfer calls to it with a single touch), and for
transferring calls to the fax machine extension. To use fax machines on the system, you must
program lines for fax calling tone (CNG) detection, as desired, and identify the extensions that
have fax machines.

Preventing Inappropriate Fax Answering

When lines appear on a fax extension, you want to make sure that the fax machine does not
automatically answer outside calls on these lines. There are three ways you can do this:
Set the fax machine for delayed pickup.
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Use Line Ringing to change the ring options on the fax extension to delayed ring or no ring.
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Use Line Assignment (#301) to remove all outside lines from the fax extension. This is the
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recommended way.

Transferring a Call to the Fax Machine

Automatic Transfer of Calls to Fax Machines–
Release 3.0 or Later
When an incoming call is answered by PARTNER Messaging, PVM, PMVS, PARTNER MAIL, or
ASA/DXD, the PARTNER ACS determines if the incoming call is a fax. If the system is set up to
automatically route incoming fax calls to the fax machine, it automatically transfers the call to a fax
hunt group (see "Setting Up Fax Machines" on page
For this feature to work, you must have a voice messaging system or ASA/DXD. You must also
configure your system in one of these ways:
PARTNER ACS Release 3.0 or later as a stand-alone module.
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1600 DSL module in slot 1; PARTNER ACS Release 4.0 or later in center slot; any modules in
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remaining slots.
012E/362EC module in slot 1; PARTNER ACS Release 5.0 or later in center slot; any modules
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in remaining slots.
308EC Release 3.0 or later/200/206/400 module in slot 1; PARTNER ACS Release 3.0 or later
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in center slot; any modules in remaining slots.
308EC module prior to Release 3.0 in slot 1; PARTNER ACS Release 3.0 or later in center
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slot; at least one 308EC Release 3.0 or later in remaining slots.
308EC module prior to Release 3.0 in slot 1; PARTNER ACS Release 5.0 or later in center
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slot; at least one 308EC/012E/362EC in remaining slots.
Using Auxiliary Equipment
9-16).

Fax Machines

9-15