Overview - Avaya PARTNER ACS Installation And Use Manual

Using Auxiliary Equipment

Overview

You can use various auxiliary equipment with the PARTNER ACS. The connection and the
programming for the following equipment is explained in this chapter:
Answering Machines
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Contact Closure Adjuncts
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Credit Card Scanners
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Fax Machines
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Modems
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Music-On-Hold
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Station Message Detail Recording (Call reporting)
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This chapter also discusses the programming of:
Automated Attendants
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Doorphones
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Night Service with Auxiliary Equipment
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Voice Messaging Systems
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Besides these, the chapter explains the connecting of a loudspeaker paging system to the control
unit. The auxiliary equipment is discussed in alphabetical order.
In addition, you can connect the following devices to your system:
Extra alerts help make users aware of incoming calls. For example, you can use an audible
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alert (chime, horn, or bell) to replace a telephone ring in a noisy area, such as a factory.
Similarly, you can use a visual alert (strobe or light) to replace a telephone ring in a quiet area,
such as a library.
Speakerphones provide hands-free two-way operation of a telephone without lifting the
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handset.
Headsets allow users to hold hands-free conversations.
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9

Overview

9-1