Answering Machines; If A Device Has Trouble - Avaya PARTNER ACS Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use
System Phone or Standard Device
Figure 9-2. Combination Extension Using Bridging Adapter

If a Device Has Trouble

If a device has trouble answering calls or dialing out, use two System Programming features to
adjust the system settings for auxiliary equipment installed at an extension. If a device (such as an
answering machine) does not pick up transferred or intercom calls, use Distinctive Ring (#308) to
change the ringing, so that all calls ring like outside calls at that extension. If an autodialing device
(such as a modem) has trouble autodialing, use Intercom Dial Tone (#309) to change the
intercom dial tone for the extension to Machine (outside line) dial tone.

Answering Machines

Use an answering machine to answer calls when no one can get to the telephone. If you have an
answering machine with the Call Intercept feature, you can pick up a call that has been answered
by the answering machine by joining the call from any system telephone. When you do so, the
system sends the answering machine a signal that makes it hang up.
You can connect answering machines to your system in the following ways:
System answering machine. One or more answering machines can cover all the lines in the
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system. Anyone on the system can call the machine(s) to retrieve messages.
Personal answering machine. An answering machine can share an extension with a
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telephone to answer calls to that extension.
If you have an answering machine and a system telephone on the same extension,
the answering machine can answer calls only when the telephone is idle.

Answering Machines

9-4
Standard Device Only
267F2
Adapter
Wall Jack