Groups Of Extensions; Calling Group Extensions (#502) - Avaya PARTNER ACS Installation And Use Manual

Programming
To create a Forced Account Code List:
f00ss#409
1. Press
2. Select a list entry (01—99). A display similar to the following appears:
Forced Act Code List 03
Data
3. Enter up to six digits for the list entry.
4. If the account code is five digits or less, you must press
memory.
5. Do one of the following:
To enter other account codes, press
I
Steps 3 and 4.
To change the account code you just entered, press
I
To delete the account code you just entered, press
I
6. Select another procedure, or exit programming mode.

Groups of Extensions

Placing extensions into groups allows users to help each other in answering calls. You can set up
the following groups:
Calling Groups
I
Hunt Groups
I
Night Service Group
I
Pickup Groups
I

Calling Group Extensions (#502)

Use this feature to place extensions in a Calling Group–a group of extensions that can be called
at the same time. Any user in the system can ring or page all extensions in a Calling Group at the
same time or transfer a call to a Calling Group. The first extension to pick up the call is connected
to the caller. A typical use of this feature is to have callers ring into a Calling Group of sales
representatives. The system can have up to four Calling Groups.
For instructions on making a ringing call or paging call to a Calling Group, see
Ring/Page (I7G/I*7G)" on page
- - - - - - - - - - - -
8-35.
at extension 10 or 11.
e to save the account code in
n
to select a different list entry and repeat
r
r
.
Programming System Options
and repeat Steps 3 and 4.
"Group Calling–

Groups of Extensions

4-31