Avaya PARTNER ACS Installation And Use Manual page 280
Advanced communications system
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PARTNER
Advanced Communications System Installation, Programming, and Use
– To resume your conversation with the third party, press the line or pool button next to the
winking green light.
Any party involved in a Voice Interrupt On Busy call cannot be involved in a second Voice
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Interrupt On Busy call until the first is finished.
The recipient can use a Voice Interrupt on Busy Talk-Back button to respond to the
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originator of the Voice Interrupt On Busy call. The recipient's response is not heard by the
third party.
You cannot receive Voice Interrupt On Busy calls if:
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– Do Not Disturb is active at your extension.
– You are part of a joined call (Joining Calls).
– You are part of a Conference Call.
– You are recording a call by using Record-a-Call (F24).
– You are screening a call by using Call Screening (F25).
Using Voice Interrupt On Busy
To initiate a Voice Interrupt On Busy call:
1. From a system telephone, press
*
plus a two-digit extension number (or use an Auto Dial button).
2. Press
3. Listen for one of the following responses:
If you hear one beep, you have reached an idle system telephone. You can speak after the
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beep.
Your voice is heard through the other extension's speaker. If the recipient is present, he or
she can reply.
If you hear two beeps, you have reached a busy system telephone with Voice Interrupt
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On Busy assigned. You can speak after the beeps. The third party to whom the recipient
is speaking probably also hears the two beeps and the faint sound of your voice.
If the recipient has a Voice Interrupt On Busy Talk-Back button, wait for a response. If
you hear a second set of beeps, the recipient has ended the Voice Interrupt On Busy
call. In either case, hang up to end your part of the Voice Interrupt On Busy call.
If you hear ringing, you have reached a single-line telephone, an idle MLC-6 or TransTalk
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9000-series telephone, or a system telephone that is idle, has Do Not Disturb turned off,
and has Voice Interrupt On Busy not assigned. Your call is not completed until someone
answers.
Voice Interrupt Features
8-64
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