Voice Interrupt On Busy Talk-Back (F18) - Avaya PARTNER ACS Installation And Use Manual

Voice Interrupt On Busy Talk-Back (F18)

This feature lets you program a button that is used to respond to a Voice Interrupt On Busy call
while the user is active on another call. You can use Voice Interrupt On Busy Talk-Back only
from a system telephone.
Considerations
Program Voice Interrupt On Busy Talk-Back on a button with lights. This feature is not
I
supported on a button without lights.
Programming
To program a Voice Interrupt On Busy Talk-Back button:
f00
1. Press
2. Press a programmable button with lights.
3. Press f18
4. Program another button for this extension, or exit programming mode.
Using Voice Interrupt On Busy Talk-Back
To respond to a Voice Interrupt On Busy call:
1. Ask the party with whom you are speaking to hold, but do not put the call on hold.
2. Press the Voice Interrupt On Busy Talk-Back button.
The green light next to the Voice Interrupt On Busy Talk-Back button turns on. Voice
Interrupt On Busy Talk-Back is activated.
3. Respond to the originator of the Voice Interrupt On Busy call.
The third party with whom you were originally speaking does not hear your response, but you
can hear that third party.
4. Press the Voice Interrupt On Busy Talk-Back button again (whether or not the originator has
hung up) to resume the conversation with the third party.
The green light next to the Voice Interrupt On Busy Talk-Back button turns off. Voice
Interrupt On Busy Talk-Back is deactivated. The originator hears two beeps if he or she did
not hang up previously.
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Programming & Using Telephone Features
Voice Interrupt Features
8-65