Avaya PARTNER ACS Installation And Use Manual page 185

Advanced communications system
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4. If no one answers or the call is refused, press the line or pool button next to the winking
green light to reconnect to the caller.
If you do not wish to announce the call, hang up as soon as you hear ringing. If no one
I
answers, the call rings back at your extension (unless a different transfer return extension is
programmed for your extension). Lift the handset to reconnect to the caller.
To make a voice-signaled transfer to a system telephone, in Step 2 of the procedure above,
I
press
*
plus the two-digit extension number. Then listen for one of the following responses:
– If you hear one beep, you have reached an idle system telephone. You can speak after the
beep.
Your voice is heard through the other extension's speaker. If no one answers or the call is
refused, press the line or pool button next to the winking green light to reconnect to the
caller. If the call is accepted, hang up.
– If you hear two beeps, you have reached a busy system telephone with Voice Interrupt On
Busy Assigned. You can speak after the beeps.
Your voice is heard through the recipient's handset or speaker. Be aware that the third
party to whom the recipient is speaking probably also hears the two beeps and the faint
sound of your voice. Be brief and discreet in your interruption. If the recipient has a Voice
Interrupt On Busy Talk-Back button, wait for a response. If the call is accepted, hang up to
complete the transfer. The call rings at the recipient's extension. If the call is refused,
press the line or pool button next to the winking green light to reconnect to the caller.
– If you hear ringing, you have reached a single-line telephone, an idle MLC-6 or TransTalk
9000-series telephone, or a busy system telephone with Voice Interrupt On Busy Not
Assigned.
When someone answers, announce the call and then hang up. If no one answers or the
call is refused, press the line or pool button next to the winking green light to reconnect to
the caller.
To transfer a call with one button touch:
I
While on a call, press the Auto Dial button programmed for the extension, or the Hunt Group
or Calling Group button for the group, to which you want to transfer the call. (There is no need
to press
&
or
previous page.)
For an extension that has a system telephone, you can program
on the Auto Dial button, so you can announce the calls when you transfer them.
Transferring a Call on a Single-Line Telephone
Follow these instructions to transfer a call by using a single-line telephone:
To transfer a call to another extension:
I
1. While on a call, press the switchhook down once rapidly.
You hear intercom dial tone.
2. Dial the extension number (or
Group number) to which you want the call transferred.
n
; this takes the place of Steps 1 and 2 in the procedure on the
77
and a Hunt Group number, or
Using the Telephones
*
plus the extension number
7
and a Calling
Handling Calls
6-27

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