Feature Telephones - Avaya PARTNER ACS Installation And Use Manual

®
PARTNER Advanced Communications System Installation, Programming, and Use
Because single-line telephones do not have system line or pool buttons,
dedicated function buttons, basic call-handling procedures are sometimes different from those for
system telephones. In addition, you cannot perform the following actions at a single-line
telephone:
You cannot enter programming mode.
I
Because there are no line buttons on single-line telephones, you must use Direct Line
I
Pickup–Idle Line to select a specific line; otherwise, the system selects an idle line
automatically when you dial a
buttons on single-line telephones, you must dial pool access codes at the intercom dial tone to
request access to an idle pooled line. (See
using pool access codes.) Otherwise, the system selects an idle line from a pool automatically
when the user dials a 9 at intercom dial tone.
Unless Call Waiting (#316) is assigned to specific single-line telephone extensions, there is
I
no indication of a second call and an inside caller hears a busy tone if a single-line telephone
is in use. If Call Waiting is assigned, the user hears a call-waiting tone (two beeps) when a
second call comes in for the extension. (The call-waiting tone is not repeated.) Use the
switchhook to put the first call on hold and speak to the party on the second call, and to switch
back and forth between the two parties.
You can make a voice-signaled call from a single-line telephone, but if you try to make a voice-
I
signaled call to a single-line telephone, it rings because the single-line telephone does not
have a system speaker.
You cannot use the System Password.
I
You cannot access the following system features: Account Code Entry, Background Music,
I
Caller ID Name Display, Caller ID Inspect, Do Not Disturb, Caller ID Logging and Dialing
Feature, Exclusive Hold, Manual Signaling, Privacy, Save Number Redial, VMS Cover,
Voice Interrupt On Busy, Voice Interrupt On Busy Talk-Back, or Voice Mailbox Transfer.
You can, however, use Automatic Extension Privacy (#304) and Automatic VMS Cover
(#310), which are similar to the Privacy and VMS Cover features.
Do not use Forced Account Code Entry with a single-line telephone, because the telephone
I
cannot get dial tone and make calls.
A display on a single-line telephone will not show Caller ID information, system messages, or
I
Caller ID Call Logging information.
A speaker on a single-line telephone is not a system integrated speaker; therefore, it cannot
I
receive "voice" type calls, such as a group page.

Feature Telephones

A feature telephone is a single-line telephone that has
12-key dialpad. For example, there are feature telephones that have programmable Auto Dial
buttons, last number
system's dial-code features from a feature telephone, and program them onto a feature telephone
button. However, there are some limitations to what these telephones can do.
Single-Line Telephones
6-12
9
at intercom dial tone. Similarly, because there are no pool
R h
buttons, buttons, and built-in speakers. You can use most of the
"Making Calls" on page 6-15
f buttons in addition to the regular
f
buttons, or
for instructions on