Send All Calls; Using Send All Calls - Avaya PARTNER ACS Installation And Use Manual

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PARTNER Advanced Communications System Installation, Programming, and Use

Send All Calls

You can use Call Coverage or VMS Cover with Do Not Disturb buttons to send intercom and
transferred calls and outside calls on owned lines immediately to your voice mailbox:
If Call Coverage is on and a call that is eligible for coverage begins to ring, you can turn on Do
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Not Disturb to send that call and any subsequent calls immediately to the covering extension.
This allows callers to receive coverage without waiting for the number of rings specified with
Call Coverage Rings.
If VMS Cover is on and a call that is eligible for coverage begins to ring, you can turn on Do
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Not Disturb to immediately send that call and subsequent calls to your voice mailbox. This
allows callers to leave a message without waiting for the number of rings specified with VMS
Cover Rings.
If Call Coverage and VMS Cover are both on, you can turn on Do Not Disturb to send that
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coverage call and all subsequent calls immediately to the covering extension. If there is no
answer at the covering extension, the calls go to your voice mailbox after the number of rings
specified with VMS Cover Rings.

Using Send All Calls

To send a covered call immediately to the covering extension:
If Call Coverage is not turned on, while the call is ringing, press the Call Coverage button.
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The ringing call is sent immediately to the covering extension; subsequent calls go to the
covering extension after the specified number of Call Coverage Rings.
If Call Coverage is turned on, press the Do Not Disturb button.
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All covered calls are sent immediately to the covering extension until you turn off Do Not
Disturb.
To send a call immediately to the voice messaging system:
If VMS Cover is not turned on, while the call is ringing, press the VMS Cover button.
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The ringing call is sent immediately to your voice mailbox; subsequent calls go to your voice
mailbox after the specified number of VMS Cover Rings.
If VMS Cover is already turned on, press the Do Not Disturb button.
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All covered calls are sent immediately to the voice messaging system until you turn off Do Not
Disturb.
To send covered calls immediately to coverage when Call Coverage and VMS Cover are both on,
press Do Not Disturb. All calls go to the covering extension. If there is no answer, the calls go to
your voice mailbox.

Send All Calls

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