Lucent Technologies Attendant; Considerations - Lucent Technologies MERLIN LEGEND Release 5.0 Installation Manual

MERLIN LEGEND Communications System Release 5.0
Installation 555-650-140
Installing Applications

Lucent Technologies Attendant

Lucent Technologies Attendant
Lucent Technologies Attendant is a stand-alone application that provides
operator-like services through the use of pre-recorded messages and electronic
switching.
Security Alert:
Products that are connected through a voice port must be properly
restricted to prevent toll fraud. See Appendix A in Maintenance and
Troubleshooting for more information.

Considerations

You cannot connect Lucent Technologies Attendant to a system that operates
in Behind Switch mode.
You cannot connect Lucent Technologies Attendant to a system that has an
AUDIX application or a voice mail system installed.
You can connect a maximum of four Attendants to the system.
You should program all lines to Lucent Technologies Attendant for reliable
far-end disconnect.
The system may need more touch-tone receivers if:
Single-line telephone users do not get a dial tone
Lucent Technologies Attendant fails to transfer calls
Calls fail to ring or go to coverage prematurely
When Attendant is set up for both daytime and after-hours operation, the time
on each Attendant's clock must match the system clock so that the system
recognizes the end of the business day.
Issue 1
June 1997
Page 8-17