Automated Document Delivery System; Considerations; Hardware Requirements - Lucent Technologies MERLIN LEGEND Release 5.0 Installation Manual

MERLIN LEGEND Communications System Release 5.0
Installation 555-650-140
Installing Applications

Automated Document Delivery System

Automated Document
Delivery System
Automated Document Delivery System (ADDS) is a computer-based system for
faxing documents. ADDS stores the documents in a database and automatically
faxes them, on request, 24 hours a day.
Prompts guide a caller using a touch-tone telephone through the process of
selecting a document and indicating the fax number where he or she will receive
the information. The caller then receives the requested information in minutes.

Considerations

Using one line for fax transmission limits ADDS to approximately 100 calls per
day. Businesses anticipating more than 100 calls per day may need more than
one system to handle the call volume efficiently.
Use ADDS in a two-line configuration to maximize performance and minimize
busy signals. ADDS can work behind an automated attendant. ADDS does not
function with an MFM.

Hardware Requirements

To set up ADDS, a business must have the following:
Automated Document Delivery System unit
Touch-tone telephone
Group III (G3) fax machine with an integrated handset
To request and receive information, a caller must have a touch-tone telephone
and a Group III (G3) fax machine.
Issue 1
June 1997
Page 8-4