Page 1 UCS 1000 R4.2 Administration 585-313-507 Comcode 108725904 April 2000 Issue 3...
Page 3: Copyright And Legal Notices
This document was prepared by the GLS organization of the EN division of Acknowledgment Lucent Technologies. Offices are located in Denver CO, Columbus OH, Middletown NJ, and Basking Ridge NJ, USA. UCS 1000 R4.2 Administration 585-313-507 Copyright and legal notices Issue 3 April 2000 iii...
Page 4 Lucent Technologies has made every effort to supply the following trademark Trademarks information about company names, products, and services mentioned in the UCS 1000 R4.2 documentation library: Adobe Systems, Inc. — Trademarks: Adobe, Acrobat. • Enhanced Software Technologies, Inc. — Trademark: Quickstart.
Page 5 Every effort has been made to make sure that this document is complete and accurate at the time of release, but information is subject to change. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 v...
Page 6 Note that there may be a risk of toll fraud associated with your telecommunications system and, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 vi...
Page 7 Security at 1 800 821-8235. In addition to recording the incident, Lucent Corporate Security is available for consultation on security issues, investigation support, referral to law enforcement agencies, and educational programs. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 vii...
Page 8 For more information on standing orders, or to be put on a list to receive future issues of this document, contact the Lucent Technologies Publications Center (see the contact information above). UCS 1000 R4.2 Administration 585-313-507 1 800 457-1235 International Voice 317 322-6791...
Page 9: Table Of Contents
Overview ........1 UCS 1000 R4.2 Administration 585-313-507...
Page 10 User Interface Overview ....... 1 UCS 1000 R4.2 User Interface ......2 Cursor Movement Keys .
Page 11 Port Access Services and Monitors ......47 Printer Configuration and Services ......47 Restore from Backup Data.
Page 12 FAX Administration....... . . 138 UCS 1000 R4.2 Administration 585-313-507...
Page 13 CDHSUM Table ..........202 UCS 1000 R4.2 Administration 585-313-507...
Page 14 Adding a Local Database Access ID ....... . . 231 Adding a Remote Database Access ID Using SQL*NET V2 ....233 UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xiv...
Page 15 Server is Not a UCS 1000 R4.2 ........
Page 16 ......... 371 UCS 1000 R4.2 Administration 585-313-507...
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Page 21 ........625 Glossary Index UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 xxi...
Page 22: About This Book
The voice system • Databases • Switch interfaces • This document also describes the procedures needed to create and access system reports and to monitor the system. UCS 1000 R4.2 Administration 585-313-507 About This Book Issue 3 April 2000 xxii...
Page 23: Intended Audiences
Secondary audiences include the field support personnel. We assume that the primary users of this book have completed the UCS 1000 R4.2 hardware installation and maintenance training course. See the CD-ROM Documentation on page xxxvi How This Book Is Organized This document is designed to take you step by step through the system administration process.
Page 24: Administration Procedures And Information
UCS 1000 R4.2 Administration 585-313-507 How This Book Is Organized , to familiarize yourself with the user , for information about how to access the...
Page 25: Reference Material
Reference Material Appendix A, Summary of commands in the UCS 1000 R4.2 command language. See the Glossary for help in identifying and defining commonly used terms and acronyms. To Locate Specific Topics This book includes an alphabetical index at the end for quick access to specific topics.
Page 26 Network Loop-Around Test screen and then press Select: > Start Test UCS 1000 R4.2 Administration 585-313-507 The screens shown in this book are examples only. The screens you see on your system may be similar, but not exactly the same in all cases.
Page 27 Screens and windows both show xxviii Figure 5 on page Figure 1. Example of a UCS 1000 R4.2 Menu UCS 1000 R4.2 Administration 585-313-507 Figure 3 on page xxix) and request xxx) system information.
Page 28 About This Book Conventions Used in This Book Figure 2. Example of a UCS 1000 R4.2 Screen Showing Information UnixWare Installation Primary Hard Disk Partitioning In order to install LINCS, you should reserve a UNIX system partition (a portion of your hard disk’s space) containing 100% of the space on your primary hard disk.
Page 29 About This Book Figure 3. Example of a UCS 1000 R4.2 Window Showing Information Figure 4. Example of a UCS 1000 R4.2 Screen Requesting Information UNIX System Installation Please select whether you would like the recommended slice sizes or would like to customize the slice sizes.
Page 30 About This Book Figure 5. Example of a UCS 1000 R4.2 Window Requesting Information Keys that you press on your terminal or PC are represented as capitalized Keyboard and • Telephone Keypad BO LD Representations Press Two or three keys that you press at the same time on your terminal or PC •...
Page 31 The sequence of menu options that you must select to display a specific • screen or submenu appears in a series of boxes. Example: UCS 1000 R4.2 Administration 585-313-507 to record a message. typewriter text Enter the number of ports to be dedicated to outbound traffic in the...
Page 32 Once the backup is complete, the system displays a message similar to the following: The Differential UNIX backup is now complete. Please remove the tape and label it as "Differential UNIX Backup, created August 30, 1999 UCS 1000 R4.2 Administration 585-313-507 Recover Duplicate System Diskette type represents optional items that may or may not appear in a ."...
Page 33: Other Typography
Blue, underlined Cross-References and Hypertext you to another location in the document when you click on it. UCS 1000 R4.2 Administration 585-313-507 Speed: Enter ch ma machine_name, where the call delivery machine you just created. type indicates a cross reference or hypertext link that takes Conventions Used in This Book prompt.
Page 34: Safety And Security Alert Labels
SECURITY ALERT: Indicates the presence of a toll fraud security hazard. Toll fraud is the unauthorized use of a telecommunications system by an unauthorized party. UCS 1000 R4.2 Administration 585-313-507 Safety and Security Alert Labels will cause minor cause death...
Page 35: Related Resources
Updates to the Product have occurred after the publication of this document: http://glsdocs.lucent.com For more information on UCS 1000 R4.2 training, call the BCS Education and Training Training Center at one of the following numbers: Organizations within Lucent Technologies (904) 636-3261 •...
Page 36: Using The Cd-Rom Documentation
You can set your default magnification by selecting File | Preferences | Setting the Default Magnification General. We recommend the Fit Page option. On HP and Sun workstations, you can control the size of the reader window Adjusting the Window Size by using the -geometry argument. For example, the command string acroread -geometry 900x900 mainmenu.pdf opens the main menu with a...
Page 37 Note: Printing the Documentation UCS 1000 R4.2 Administration 585-313-507 to jump back to the main text from a cross reference or For information on ordering printed copies of the documents, see Obtaining Printed Versions of the Documentation on page...
Page 38 Select File | Print. Enter the page range you want to print, or select Current. The document is printed, one screen per side, two sides per sheet. UCS 1000 R4.2 Administration 585-313-507 Related Resources Issue 3 April 2000 xxxviii...
Page 39: How To Comment On This Book
Be sure to include the name and document number of this book, UCS 1000 R4.2 Administration, 585-313-507. You may also fax your comments to the attention of the Lucent Technologies UCS 1000 R4.2 writing team at (303) 538-1741. UCS 1000 R4.2 Administration 585-313-507 Lucent Technologies...
Page 40: Administration Overview
Overview This chapter provides an overview of system administration and is designed to familiarize you with the UCS 1000 R4.2 user interface and the system administration process including: User interface overview • User interface components • The administration menus •...
Page 41: Ucs 1000 R4.2 User Interface
To return to the previous menu or window, you can cancel the active one. UCS 1000 R4.2 User Interface Administering the voice system through the administrative screens involves many activities, and all share a common user interface. Although the information on the screen changes often, the information arrangement does not change.
Page 42: Issue
Administration Overview UCS 1000 R4.2 User Interface Figure 6. Sample UCS 1000 R4.2 System Screen Menu or Window Message Line Function Key Labels UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 3...
Page 43: Cursor Movement Keys
Move to next character within a field Move to previous character within a field Delete character to the left of the cursor UCS 1000 R4.2 Administration 585-313-507 lists the keys used to maneuver within a menu or window. They are UCS 1000 R4.2 User Interface...
Page 44: Menus And Windows
A menu allows you to select an option that takes you to the next menu or Menus window Figure 7. Sample Menu UCS 1000 R4.2 Administration 585-313-507 (Figure UCS 1000 R4.2 User Interface Issue 3 April 2000 5...
Page 45 To select a menu item, highlight it using one of the following methods and then press Enter: Use the cursor movement keys to move the highlight bar: • UCS 1000 R4.2 Administration 585-313-507 Configuration Management indicates there is more information to view below Press to move the highlight bar down.
Page 46 A window allows you to enter and view information, and can range in size. Windows Figure 8 Figure 8. Sample Window UCS 1000 R4.2 Administration 585-313-507 . If there is another menu item beginning System Control Figure 9 on page UCS 1000 R4.2 User Interface...
Page 47 • For example, in Service Name move through the fields in succession. Menus do not have fields. UCS 1000 R4.2 Administration 585-313-507 Voice Equipment window. indicates there is more information to view below Figure 6 on page 3 , and Startup Service UCS 1000 R4.2 User Interface...
Page 48 In other words, typing either M or m in the above example results in the system filling in the word Monday. Press • UCS 1000 R4.2 Administration 585-313-507 field in Day: Monday (Choices) for a list of valid entries for the particular field.
Page 49: Message Line
The message line also reports the successful or unsuccessful completion of a task. UCS 1000 R4.2 Administration 585-313-507 (Choices) to open a menu that shows the available choices for a UCS 1000 R4.2 User Interface...
Page 50: Function Keys
The function key labels displayed apply only to the active menu or window. UCS 1000 R4.2 Administration 585-313-507 through Figure 11 on page 12 you press Figure 11 on page is blank.
Page 51 They represent commands that are valid for every menu or window in the system. See function key labels. UCS 1000 R4.2 Administration 585-313-507 UCS 1000 R4.2 User Interface Table 2 on page 13 for a description of standard...
Page 52 The optional function key labels change based on the active menu or window, Optional Function Key Labels and provide commands that are unique to the menu or window. See on page 14 UCS 1000 R4.2 Administration 585-313-507 Description Help Opens an online help window. See for more information about online help.
Page 53 Administration Overview Table 3. Optional Function Key Labels Function Key Label UCS 1000 R4.2 Administration 585-313-507 Description (Choices) Opens a menu screen containing choices for the current field, if there is a finite set of choices for a particular field. Move the cursor to the field you want...
Page 54 Administration Overview Table 3. Optional Function Key Labels Function Key Label UCS 1000 R4.2 Administration 585-313-507 Description (Bottom) Scrolls toward the bottom of a page. (Print) Prints the information provided by the active screen, such as a report. (Frm-Mgmt) Opens the Frame Management Menu. See...
Page 55 Administration Overview Figure 12. Change Keys — System Monitor Screen Note: UCS 1000 R4.2 Administration 585-313-507 Figure 12, the H ost M on appear if host software is not installed. UCS 1000 R4.2 User Interface function key selection does not...
Page 56: Online Help
They briefly describe each of your options for a given menu or window. Press Figure 13. Sample Online Help Screen, Database Access ID Table UCS 1000 R4.2 Administration 585-313-507 Figure 13 shows the help screen associated to access online help.
Page 57: Accessing The Administration Menus
Enter your root password. The system displays the system prompt Enter one of the following commands at the prompt: Figure 14. Administration Menu UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: To display the administration menu, enter cvis_mainmenu...
Page 58 Figure 15. Voice System Administration Menu Chapter 3, Voice System Administration procedures on voice system administration. UCS 1000 R4.2 Administration 585-313-507 The system displays the Voice System Administration menu 15). Accessing the Administration Menus...
Page 59: Administration Menu Options
UCS 1000 R4.2 Administration 585-313-507 Chapter 2, UNIX Administration (Cancel) from almost any place in the Administration menu (Cancel) enough times, depending on how deep into the menus you...
Page 60 (Cancel) does not exit from the UNIX System Administration menus. See Exit UNIX System Administration Menu on page 57 Chapter 2, UNIX Administration , for the procedure to exit from the UNIX System Administration menus. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 21...
Page 61: Unix Administration
UnixWare system administration and for an introduction to administration concepts and procedures. Many of the procedures in this chapter reference other UnixWare system administration books. Follow the referenced procedures for additional information. UCS 1000 R4.2 Administration 585-313-507 UNIX Administration System Administration Volume 1 for an...
Page 62: Unix System Administration Access
The system prompts you for a password. Enter your root password. The system displays the system prompt #. Enter cvis_mainmenu Figure 16. Administration Menu UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: The system displays the Administration menu UNIX System Administration Access (Figure 16).
Page 63 UNIX System Administration Access Select: > UNIX System Administration The system displays the UNIX System V Administration menu (Figure 17 on page 24). Figure 17. UNIX System V Administration Menu UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 24...
Page 64: Application Administration
The Backup Service menu provides two backup options: basic and extended. Back-up files can be stored on either tape or diskettes. Note: See “Backing Up the UCS 1000 R4.2 System” in Chapter 3, “Common System Procedures,” in UCS 1000 R4.2 System Reference, 585-313-210, for information on when to conduct backups.
Page 65 Schedule backups and the reminder messages that backups should be • done. Note: UCS 1000 R4.2 Administration 585-313-507 If you want to back up and restore speech files, see the command in Appendix A, Summary of Backup Scheduling, Setup and Control Commands.
Page 66 Start at the UNIX System V Administration menu and select: > backup_service The system displays the Backup Service Management menu Figure 18. Backup Service Management Menu UCS 1000 R4.2 Administration 585-313-507 Backup Scheduling, Setup and Control (Figure 17 on page Issue 3 April 2000 27 (Figure...
Page 67: Basic Backup
Figure 19. Backup to Removable Media Menu Use the procedures below to access the different menu options of the Backup to Removable Media menu. UCS 1000 R4.2 Administration 585-313-507 Backup Scheduling, Setup and Control (Figure 18 on page Issue 3 April 2000 28 (Figure 19).
Page 68 The system displays the Backup History window Figure 20. Backup History Window Press (Figure 19 on page UCS 1000 R4.2 Administration 585-313-507 Backup Scheduling, Setup and Control (Cont) to return to the Backup to Removable Media menu 28). (Figure 19 on page (Figure 20).
Page 69 > Personal Backup The system displays the Select Removable Media menu Figure 21. Select Removable Media Menu UCS 1000 R4.2 Administration 585-313-507 files in your personal directory: > Backup Files under / Backup Scheduling, Setup and Control (Figure 19 on page...
Page 70 To back up selected personal files or directories: Start at the Backup to Removable Media menu and select: > Personal Backup UCS 1000 R4.2 Administration 585-313-507 when the backup is complete. EN TE R 28). > Backup Files under /...
Page 71 Note: Press The system displays a message showing the approximate number of diskettes or tapes, and the time required to backup the HOME directory. UCS 1000 R4.2 Administration 585-313-507 30). 22). Files or directories to back up: All files and directories must be in the HOME directory or in a subdirectory of HOME.
Page 72 Delete a previously scheduled backup request. • Display the scheduled backup list. • Note: UCS 1000 R4.2 Administration 585-313-507 when the backup is complete. EN TE R 28). You need either root or system administration privileges to add, change, or delete a scheduled backup. You do not need those privileges to display a list of scheduled backups.
Page 73 > Schedule Backup to Tape The system displays the Schedule a System Backup window Figure 23. Schedule a System Backup Window UCS 1000 R4.2 Administration 585-313-507 > Add Backup Scheduling, Setup and Control (Figure 19 on page Issue 3 April 2000 34 (Figure 23).
Page 74 The default value is “all,” to back up all months. Use one of the following methods to enter a value in the Month: UCS 1000 R4.2 Administration 585-313-507 (Choices) to toggle between System Backup and Incremental Type of Backup: field: Type a number from 1 to 12 where January is 1 and December is 12 to indicate a single month.
Page 75 Note: The default is “all,” to back up all days of the week. UCS 1000 R4.2 Administration 585-313-507 Type two numbers separated by a hyphen to indicate a range of days. For example, type 14-20 to instruct the system to perform a backup every day from day 14 through day 20 of the month.
Page 76 The system displays a confirmation window that asks whether you want to continue to schedule the backup. Do one of the following: UCS 1000 R4.2 Administration 585-313-507 field: Time of Day: Type a number in the Hours portion of the field to indicate the hour, where 00 is midnight and 23 is 11:00 p.m.
Page 77 Figure 24. Change Scheduled Backup Window Select the scheduled backup to be changed and press Press The system displays the Change Scheduled Backup Information window (Figure UCS 1000 R4.2 Administration 585-313-507 > Change (Enter). 25). Backup Scheduling, Setup and Control...
Page 78 Press The system displays a confirmation window that asks whether you want to continue to schedule the backup. UCS 1000 R4.2 Administration 585-313-507 Backup Scheduling, Setup and Control for information on how to add data to the fields in (Save).
Page 79 > Schedule Backup to Tape The system displays the Delete Scheduled Backups window on page UCS 1000 R4.2 Administration 585-313-507 To confirm the backup schedule, press F3 (Cont). The system returns to the Schedule Backup to Tape menu. To cancel the backup schedule, press The system returns to the Schedule Backup to Tape menu.
Page 80 The system displays a confirmation window to confirm the backups marked for deletion. Do one of the following: UCS 1000 R4.2 Administration 585-313-507 (Enter). To confirm the backup deletion, press F3 (Cont). The system returns to the Schedule Backup to Tape menu.
Page 81 > Schedule Backup to Tape The system displays the Display Scheduled Backup window Figure 27. Display Scheduled Backups Window Press menu UCS 1000 R4.2 Administration 585-313-507 > Display (Cont) or (Cancel) to return to the Schedule Backup to Tape (Figure 19 on page 28).
Page 82: Performing Extended Backup Services
UNIX Administration Performing Extended Backup Services See “Backing Up the UCS 1000 R4.2 System” in Chapter 3, “Common System Procedures," in UCS 1000 R4.2 System Reference, 585-313-210, for information on when and how to conduct extended backups. File System Creation, Checking, and Mounting File Systems administration allows you to: Check for and repair errors on a file system.
Page 83: Machine Configuration, Display, And Shutdown
Machine Configuration, Display, and Shutdown Machine administration allows you to: Display system configuration information. • Shut down the machine. • UCS 1000 R4.2 Administration 585-313-507 Machine Configuration, Display, and Shutdown shows the options available for file system administration. See Issue 3 April 2000 44...
Page 84: Memory Size Disparity
The system may show that available memory is different than the amount that is actually available. See “Setting Up the UnixWare Environment," in Chapter 5, “Installing the UCS 1000 R4.2 Base System Software,” in UCS 1000 R4.2 Maintenance, 585-313-126, for information about this disparity.
Page 85: Network Services Administration
See Network Administration in the Novell UnixWare documentation set for additional information about each of these options. Figure 30. Network Services Management Menu UCS 1000 R4.2 Administration 585-313-507 displays the options available for network services administration. Network Services Administration Issue 3 April 2000 46...
Page 86: Port Access Services And Monitors
Printer Configuration and Services Chapter 6, Peripheral Administration printer for use with the voice system. UCS 1000 R4.2 Administration 585-313-507 shows the options available for ports administration. See System Port Access Services and Monitors , for the procedures to configure a...
Page 87: Restore From Backup Data
Basic restore services allow you to perform a personal restore or a system restore. Figure 33. Restore from Removable Media Menu UCS 1000 R4.2 Administration 585-313-507 If you want to back up and restore speech files, see the command in Appendix A, Summary of shows the options available for restore service administration.
Page 88: Extended Restore Services
Display or modify the status of pending restore requests. • Figure 34 Figure 34. Extended Restore Service Menu UCS 1000 R4.2 Administration 585-313-507 shows the options available for the Extended Restore Service. Restore from Backup Data Issue 3 April 2000 49...
Page 89: Schedule Automatic Task
System Administration Volume 1 in the Novell UnixWare documentation set for additional information about each of these options. Figure 35. Schedule Automatic Task Menu UCS 1000 R4.2 Administration 585-313-507 shows the options available for schedule task administration. See Schedule Automatic Task...
Page 90: Security Management
• Note: Figure 36. Audit Trail Facility Management Menu UCS 1000 R4.2 Administration 585-313-507 shows the options available for audit trail facility management. This To use the audit subsystem, you must be logged in at the SYS_PRIVATE security level, be a member of group audit, and be able to access the commands within the AUD role.
Page 91: Software Installation And Removal
UCS 1000 R4.2 Administration 585-313-507 shows the options available for software administration. See All the necessary software installation procedures for the UCS 1000 R4.2 system are described in Chapters 5 through 7 in UCS 1000 R4.2 Maintenance, 585-313-126. Software Installation and Removal...
Page 92: Storage Device Operations And Definition
• A storage device may be integral disks, diskettes, SCSI data storage devices, nine-track tapes, and other devices configured on the system. The UCS 1000 R4.2 system uses integral disks (hard disks), diskettes, and tapes as storage devices. Figure 38 Files and Devices Reference in the Novell UnixWare documentation set for additional information about each of these options.
Page 93: System Name, Date And Time, And Initial Password Setup
System setup administration allows you to administer the following system characteristics: Environment (date, time, time zone) • Passwords • Machine name • Network node name • Initial user logins • UCS 1000 R4.2 Administration 585-313-507 System Name, Date and Time, and Initial Password Setup Issue 3 April 2000 54...
Page 94 Figure 39 shows the options available for system setup administration. Figure 39. System Name, Date, Time and Initial Password Setup Menu UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 55...
Page 95: User Login And Group Administration
Owner Handbook in the Novell UnixWare documentation set for additional information about each of these options. Figure 40. UCS 1000 R4.2 Administration 585-313-507 User Login and Group Administration shows the options available for users administration. See System User Login and Group Administration Menu...
Page 96: Exit Unix System Administration Menu
Press The system displays the Command Menu Figure 41. Command Menu Select: > Exit The system returns you to the system prompt UCS 1000 R4.2 Administration 585-313-507 Exit UNIX System Administration Menu (Cmd-Menu). (Figure 41). Issue 3 April 2000 57...
Page 97: Voice System Administration
The system prompts you for a password. Enter your root password. The system displays the system prompt Enter cvis_menu The system displays the Voice System Administration menu UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: (Figure Issue 3 April 2000 58...
Page 98: Voice System Administration Menu Options
This section provides a brief overview of each of the administrative options on this menu. The Application Package Administration menu provides administrative Application Package access to the applications currently installed on your system. Administration UCS 1000 R4.2 Administration 585-313-507 Overview Issue 3 April 2000 59...
Page 99 The Backup/Restore menu simplifies the backup and restore procedures by Backup/Restore providing a user interface for differential and full backups. See “Common System Procedures," in UCS 1000 R4.2 System Reference, 585-313-210, for more information on performing backup and restore procedures.
Page 100 (on-hook, dialing, and so on), call states, and caller input. Chapter 7, Common Administration System Monitor window. UCS 1000 R4.2 Administration 585-313-507 Overview , for more information on using the , for more information on...
Page 101: Configuration Management
Start at the Voice System Administration menu and select: > Configuration Management The system displays the Configuration Management menu page UCS 1000 R4.2 Administration 585-313-507 63). Configuration Management , for more information on (Figure 42 on page (Figure 43 on...
Page 102 Use the procedures in the following sections to perform voice system administration for the supported Configuration Management menu options. UCS 1000 R4.2 Administration 585-313-507 Remote alarming is not supported on UCS 1000 R4.2 systems. Configuration Management , for information on Database...
Page 103: Feature Licensing
Start at the Configuration Management menu select: > Feature Licensing The system displays the Display Feature Licensing window page UCS 1000 R4.2 Administration 585-313-507 65). Feature Licensing (Figure 43 on page 63) and (Figure 44 on Issue 3 April 2000 64...
Page 104 Voice System Administration Note: Figure 44. Display Feature Licensing Window UCS 1000 R4.2 Administration 585-313-507 Figure 44 is a sample window. Your Display Feature Licensing window may look different depending on the feature packages you purchased. Feature Licensing Issue 3 April 2000 65...
Page 105: Printing A Feature License Report
44 on page Note: UCS 1000 R4.2 Administration 585-313-507 (Actions). 65). You cannot print this report if a printer is not configured for use with the voice system. See Chapter 6, Peripheral Administration printer administration. Feature Licensing (Figure 44 on page (Figure 45).
Page 106: Message Administration
• the current list of thresholds for the current system message. Note: UCS 1000 R4.2 Administration 585-313-507 Some messages are generated with destinations and priorities that are not administrable through the System Message Administration windows (that is, GEN001, GEN002, and THR001–4).
Page 107: Accessing Message Administration
Figure 46. System Message Administration Window Enter the message ID of the message you want to administer in the Message ID: currently defined messages. UCS 1000 R4.2 Administration 585-313-507 46). field, or press (Choices) to choose from a menu of...
Page 108 Message Administration Press (Save). The system displays the System Message Display window (Figure 47). Figure 47. System Message Display Window Table 4 on page 70 describes the fields in this window. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 69...
Page 109 Message Destinations: Threshold Period: Message Thresholds: UCS 1000 R4.2 Administration 585-313-507 Message Administration Description Specifies a unique name for each message in the system. Specifies the urgency level of the message. The Message Priority may be NONE or – (for none), * (for minor), ** (for major), or *C (for critical).
Page 110 Table 4. Field Descriptions for the System Message Display Window Field Threshold: Threshold Message ID: Message Text: UCS 1000 R4.2 Administration 585-313-507 Message Administration Description Specifies the number of messages to be generated within the threshold period necessary to trigger the threshold action.
Page 111: Adding Message Destinations
The system displays the Add Message Destination window Figure 48. Add Message Destination Window UCS 1000 R4.2 Administration 585-313-507 If a message is changed from the event destination to the alarm destination, a similar change should be made on the message priority from none (–) to minor (*) and vice versa.
Page 112 Enter the destination for the message you want to add in the Destination: Valid message destinations are: Note: UCS 1000 R4.2 Administration 585-313-507 field or press stderr — The standard error of the process generating the message. Since most system processes redirect standard error to the system console, specifying this destination may result in the message being sent to the system console.
Page 113: Removing Message Destinations
The system displays the alternate set of function keys. Press UCS 1000 R4.2 Administration 585-313-507 event — Specifies that the delivery system send all event level messages (priority “–”) to the event log. The event log may be accessed via the display messages command or the Message Log Report window.
Page 114 Complete the page 83 The system installs the changes on the voice system. UCS 1000 R4.2 Administration 585-313-507 field, or press The destination on log is not a valid choice since this destination cannot be removed using the Remove Message Destination window.
Page 115: Adding Thresholds
To add a message threshold: Start at the System Message Display window given message, and press The system displays the alternate set of function keys. UCS 1000 R4.2 Administration 585-313-507 Message Administration (Figure 47 on page (Chg-Keys). 69) for a...
Page 116 The system redisplays the System Message Display window on page Complete the page 83 The system installs the changes on the voice system. UCS 1000 R4.2 Administration 585-313-507 (Add–Thsh). Threshold Message Id: (Save). 69) showing the new message threshold. Saving Changes and Exiting Message Administration on procedure.
Page 117: Removing Thresholds
Figure 51. Enter a nonnegative integer message threshold value in the field. Press The system redisplays the System Message Display window on page UCS 1000 R4.2 Administration 585-313-507 (Chg-Keys). (Rem-Thsh). Remove Threshold Window (Save). 69) showing the message threshold removed.
Page 118: Modifying Message Priorities
(*C), the alarm on the TAM is also changed to critical. See "HDWR Alarms and Log Messages" in Chapter 4, "Alarms and Log Messages," in UCS 1000 R4.2 System Reference, 585-313- 210, for more information on the HDWR alarms and the TAM.
Page 119 Press The system redisplays the System Message Display window on page Complete the page 83 The system installs the changes on the voice system. UCS 1000 R4.2 Administration 585-313-507 (Chg-Keys). (Msg–Prio). Message Priority: (Save). 69) showing the message threshold removed.
Page 120: Modifying Threshold Periods
The system displays the System Message Threshold Period window (Figure Figure 53. System Message Threshold Period Window Enter a time interval in the (Choices) to select from a menu. UCS 1000 R4.2 Administration 585-313-507 (Chg-Keys). (Thsh-Per). 53). Threshold Period: Message Administration...
Page 121 Table 5 Table 5. Threshold Period Examples Specification 1s 1h 5m 30s 5m 3m Press UCS 1000 R4.2 Administration 585-313-507 number is a positive integer and w for weeks d for days h for hours m for minutes s for seconds provides examples of threshold periods and the required syntax.
Page 122: Saving Changes And Exiting Message Administration
The system displays the alternate set of function keys. Press The system saves changes and returns to the Configuration Management menu UCS 1000 R4.2 Administration 585-313-507 69) showing the new threshold period. Saving Changes and Exiting Message Administration on procedure.
Page 123: System Control
Voice System Administration System Control Use the System Control menu to: Display the status of the UCS 1000 R4.2 system • Start and stop the voice system • Diagnose circuit cards, channels, and buses • To access the System Control menu:...
Page 124: Diagnose
To diagnose equipment: Start at the System Control menu > Diagnose The system displays the Diagnose Equipment window Figure 55. Diagnose Equipment Window UCS 1000 R4.2 Administration 585-313-507 > Diagnose Equipment System Control (Figure 54 on page 84) and select:...
Page 125 This is a required field. This field does not apply to bus diagnostics. UCS 1000 R4.2 Administration 585-313-507 describes the fields in this window. System Control (Choices) to select from a menu.
Page 126: Renumbering Voice Channels
Press menu. For more information on diagnostics, see Chapter 2, "Diagnostics," of UCS 1000 R4.2 System Reference, 585-313-210. Renumbering Voice Channels The Renumber Voice Channels option removes all nonexistent (NONEX) circuit cards from the voice equipment table. It then reorders all existing equipment with E1/T1 circuit cards first, followed by SSP circuit cards.
Page 127 > Renumber Voice Channels The system displays the Renumber Voice Channels window Figure 56. Renumber Voice Channels Window Press The system renumbers voice channels. UCS 1000 R4.2 Administration 585-313-507 (Renumber) to continue. System Control (Figure 54 on page 84) and select:...
Page 128: Reporting Voice System Status
The system displays the Status of Voice System window Figure 57. Status of Voice System Window Press The system returns to the System Control menu UCS 1000 R4.2 Administration 585-313-507 (Acknowledge Message). System Control (Figure 54 on page 84) and select:...
Page 129: Stopping The Voice System
Use the following procedure to stop the voice system: Start at the System Control menu > Stop Voice System The system displays the Wait Time window Figure 58. UCS 1000 R4.2 Administration 585-313-507 (Figure 54 on page Wait Time Window System Control 84) and select: (Figure 58).
Page 130: Shutting Down The System
CAUTION: Always the system without stopping the voice system may negatively affect the software. UCS 1000 R4.2 Administration 585-313-507 (Choices). The default is 180. During this wait time, all calls in progress are completed, but no new calls are accepted.
Page 131 Press The system waits the amount of time indicated, and then shuts the system down. The system then returns to the System Control menu (Figure 54 on page UCS 1000 R4.2 Administration 585-313-507 (Choices). (Save). 84). System Control...
Page 132: Starting The Voice System
Start at the System Control menu > Start the Voice System Press The system displays messages telling you it is starting up the voice system. UCS 1000 R4.2 Administration 585-313-507 EN TE R System Control (Figure 54 on page 84) and select:...
Page 133: Voice Equipment
To access the Voice Equipment menu: Start at the Configuration Management menu select: > Voice Equipment The system displays the Voice Equipment menu Figure 60. Voice Equipment Menu UCS 1000 R4.2 Administration 585-313-507 Voice Equipment (Figure 43 on page 63) and (Figure 60).
Page 134: Display The Voice Equipment Window
To access the Display Voice Equipment window: Start at the Voice Equipment menu > Display Equipment UCS 1000 R4.2 Administration 585-313-507 The LSPS Functions and SSP Functions menu items appear only if you have the ASP Driver and LSPSset packages, respectively, installed.
Page 135 The system displays the Display Equipment window Figure 61. Display Voice Equipment Window This window, by default, displays all channels currently in the system, including: UCS 1000 R4.2 Administration 585-313-507 Channel circuit card and port ( Channel number ( Channel state (...
Page 136 Press Page) to view the last page of the window. Note: Use the following procedure to modify the default display parameters for the Display Voice Equipment window. UCS 1000 R4.2 Administration 585-313-507 Telephone number ( PHONE Group number ( GROUP...
Page 137 To change the display parameters: Start at the Display Voice Equipment window press The system displays the Actions menu Figure 62. Actions Menu Select: > Modify UCS 1000 R4.2 Administration 585-313-507 (Actions). Voice Equipment (Figure 61 on page 96) and (Figure 62).
Page 138 Figure 63. Modify Display Voice Equipment Window Enter one of the following in the to select from a menu. UCS 1000 R4.2 Administration 585-313-507 63). card — This parameter displays the version of software running on each circuit card (in the FUNCTION: circuit card O.S.
Page 139 (Optional) In the equipment type, or press this field blank, all equipment types are displayed. UCS 1000 R4.2 Administration 585-313-507 E1/T1: The circuit card parameter also shows all channel • information (with the first two columns in the order ), since these types of circuit cards also have associated CD.PT...
Page 140: Equipment Options
Equipment Options The equipment options indicate to the voice system the functionality of the digital circuit cards (also known as UCS 1000 R4.2 Administration 585-313-507 field, enter a maintenance state, or press State: for a list and description of each maintenance state.
Page 141 Figure 64. Change Options of Voice Equipment Window Enter tdm in the menu. Note: UCS 1000 R4.2 Administration 585-313-507 All the digital (E1/T1) circuit cards should be set to tdm. It is the only valid setting. 64). field, or press...
Page 142: Equipment State
The Change Equipment State menu option allows you to change the state, or maintenance state, of a card or channel. Some states are valid only for cards UCS 1000 R4.2 Administration 585-313-507 Note that background speech plays at a lower volume than foreground speech.
Page 143 Channels are placed in the broken state by the system. An administrator cannot change a channel to the broken state. UCS 1000 R4.2 Administration 585-313-507 Change SSP and/or LSPS circuit cards to the MANOOS state only when there are no active calls on the system. The MANOOS state...
Page 144 However, a system administrator can place the equipment into the MANOOS state, and then into the inserv state. See description of the valid administrator changes. UCS 1000 R4.2 Administration 585-313-507 Voice Equipment Table 7 on page 106 for a...
Page 145 NETOOS HWOOS BROKEN To change the maintenance state of a circuit card or channel: Start at the Voice Equipment menu > Equipment State UCS 1000 R4.2 Administration 585-313-507 You May Change It to . . . INSERV MANOOS MANOOS MANOOS...
Page 146 If you enter No, the state is changed after all current calls end. The changes might not be displayed immediately if you use the No value. If you leave this field blank, the No value is used as the default. UCS 1000 R4.2 Administration 585-313-507 65). field or press New State: (Choices) to select from a menu.
Page 147 With a round–robin style of delivery, the switch routes a new call to the next channel in the hunt group. When the switch reaches the end of the group, it starts UCS 1000 R4.2 Administration 585-313-507 (Save). E&M protocol.
Page 148: Groups To Channels
For example, an equipment group can be dedicated to outbound call bridging so that bridging does not interfere with incoming calls. UCS 1000 R4.2 Administration 585-313-507 Voice Equipment Issue 3 April 2000 109...
Page 149 To assign all channels to the equipment groups specified in the field, type all. UCS 1000 R4.2 Administration 585-313-507 > Assign Channels: Voice Equipment (Figure 60 on page...
Page 150 Note: Press The system assigns the specified channels to the selected equipment groups. UCS 1000 R4.2 Administration 585-313-507 field. Type a single equipment group number, or Groups: Equipment group 31 is a reserved group. It is used to specify channels that the system should ignore when it executes a soft seizure (soft_szr command).
Page 151 Enter the channel or range of channels that you want to unassign to equipment groups in the or a range of channel numbers, separated by commas or spaces. To unassign all channels from the equipment groups specified in the Groups: UCS 1000 R4.2 Administration 585-313-507 > Unassign 67). Channels: field, type all.
Page 152: Lsps Functions
UNASSIGNED state. You must first put the card in the MANOOS state before assignments can be made. Equipment State on page 103 UCS 1000 R4.2 Administration 585-313-507 field. Type a single equipment group number, or Groups: (Save).
Page 153 Start at the Voice Equipment menu > LSPS Functions The system displays the Assign LSPS Functions window Figure 68. Assign LSPS Functions Window UCS 1000 R4.2 Administration 585-313-507 > Assign/Change LSPS Functions Voice Equipment (Figure 60 on page 94) and select:...
Page 154 116 CAUTION: CANNOT Note: UCS 1000 R4.2 Administration 585-313-507 field. After entering the card number, the current settings describes the valid functionality combinations. assign the same function to both an LSPS and an SSP card. If you move a speech function (such as play, code, echo...
Page 155 To view the current assignments for the LSPS cards in your system: Displaying LSPS Functions Start at the Voice Equipment menu > LSPS Functions UCS 1000 R4.2 Administration 585-313-507 Function Text-to-Speech Code + Play Code + FlexWord Code + WholeWord...
Page 156 (Choices) to Card Number: select from a menu. After entering the card number, the current settings are displayed (Figure 70 on page 118). UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 117...
Page 157: Ssp Functions
UNASSIGNED state. You must first put the card in the MANOOS state before assignments can be made. Equipment State on page 103 UCS 1000 R4.2 Administration 585-313-507 (Cancel) twice to return to the Voice Equipment menu 94).
Page 158 Start at the Voice Equipment menu > SSP Functions The system displays the Assign/Change Functions to SSP Cards window (Figure Figure 71. Assign/Change Functions to SSP Cards Window UCS 1000 R4.2 Administration 585-313-507 > Assign/Change SSP Functions 71). Voice Equipment (Figure 60 on page...
Page 159 CAUTION: CANNOT Note: UCS 1000 R4.2 Administration 585-313-507 field. After entering the card number, the current settings assign the same function to both an LSPS and an SSP card. If you move a speech function (such as play, code, echo...
Page 160 Start at the Voice Equipment menu > SSP Functions The system displays the Display SSP Functions window Figure 72. Display SSP Functions Window UCS 1000 R4.2 Administration 585-313-507 > Display SSP Functions Voice Equipment (Figure 60 on page 94) and select: (Figure 72).
Page 161: Voice Services
The Voice Services menu option allows you to assign, display, and unassign channel and number services. To access the Voice Services menu: Start at the Voice Equipment menu UCS 1000 R4.2 Administration 585-313-507 field, enter a single number or press Card Number: (Figure 73).
Page 162 The Channel Services menu option allows you to assign, display, and Channel Services unassign channel services. To access the Channel Services menu: Start at the Voice Services menu > Channel Services UCS 1000 R4.2 Administration 585-313-507 Voice Equipment (Figure 74). (Figure 74 on page 123) and select:...
Page 163 To assign services to channels: Start at the Channel Services menu (Figure 75 on page 124) and select: > Assign Service UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 124...
Page 164 It is also used when multiple services are supported by a single trunk or when UCS 1000 R4.2 Administration 585-313-507 field, enter the channel number or range of Channel Numbers: field.
Page 165 The Display Channel Services window displays all currently assigned channel services. To display channel services: Start at the Channel Services menu > Display Services UCS 1000 R4.2 Administration 585-313-507 field blank. Startup Service: (Save Assign). Voice Equipment (Figure 75 on page...
Page 166 Voice System Administration Voice Equipment The system displays the Display Channel Services window (Figure 77). Figure 77. Display Channel Services Window UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 127...
Page 167 The Unassign Service menu option allows you to unassign services from one or more channels. To unassign channel service: Start at the Channel Services menu > Unassign Service UCS 1000 R4.2 Administration 585-313-507 describes the columns in this window. Description Channel number assigned to the service displayed in the column...
Page 168 For example, an entry of 1, 3–5, 10 specifies channels 1, 3, 4, 5, and 10. Press The system unassigns the selected channel or range of channels. UCS 1000 R4.2 Administration 585-313-507 78). field. (Save).
Page 169 To access the Number Services menu: Start at the Voice Services menu > Number Services The system displays the Number Services menu Figure 79. Number Services Menu UCS 1000 R4.2 Administration 585-313-507 Voice Equipment (Figure 74 on page 123) and select: (Figure 79).
Page 170 Start at the Number Services menu (Figure 60 on page 94) and select: > Assign Service The system displays the Assign Number Service window (Figure 80). Figure 80. Assign Number Service Window UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 131...
Page 171 6145554876 in column 1 and leave column 2 blank. To specify any number, enter any in column 1 and leave column 2 blank. To specify a range 5554876–5555210, enter 555–4876 in column 1 and 555–5210 in column 2. UCS 1000 R4.2 Administration 585-313-507 Voice Equipment in the Called Numbers:...
Page 172 Use this procedure to display number services: Start at the Number Services menu > Display Services UCS 1000 R4.2 Administration 585-313-507 (Choices) to select from a menu. This field represents the name of the (Save). Voice Equipment field or press...
Page 173 Voice System Administration Voice Equipment The system displays the Display Number Services window (Figure 81). Figure 81. Display Number Services Window UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 134...
Page 174 The Unassign Service menu option allows you to unassign services from one or more numbers. To unassign number service: Start at the Number Services menu > Unassign Service UCS 1000 R4.2 Administration 585-313-507 describes the columns in this window. Description Displays the called number corresponding to the service (E&M and PRI)
Page 175 1 and leave column 2 blank. To specify a range 5554876–5555210, enter 555–4876 in column 1 and 555–5210 in column Enter the number, range of numbers, or field. UCS 1000 R4.2 Administration 585-313-507 Voice Equipment (Figure in the...
Page 176: Printing A Voice Equipment Report
Use the voice equipment print option to obtain a complete printout of the voice equipment report. To print a voice equipment report: Start at the Display Voice Equipment window press The system displays the Actions menu UCS 1000 R4.2 Administration 585-313-507 (Save). (Actions). Voice Equipment (Figure 61 on page 96) and (Figure 45 on page 66).
Page 177: Fax Administration
With the Next Generation FAX feature package, you can send and receive faxes. IRAPI commands are used to control the process. For information on the IRAPI commands used to control FAX, see UCS 1000 R4.2 Application Development with Advanced Methods, 585-313-214: Chapter 5, "IRAPI" •...
Page 178 Alarm Management window and, in the Product ID field, enter a 10-digit number starting with a "2". This number must be unique within other UCS 1000 R4.2 systems that will send or receive faxes. Follow the procedure below to access the Alarm Management window and complete the Product ID field: Access the Administration menu.
Page 179 Figure 83. Alarm Management Window In the Product ID field, enter a 10-digit number starting with a "2" that is unique within other UCS 1000 R4.2 systems that will be sending or receiving faxes. Do not enter information in the Alarm Destination field, even if the system prompts you for that information, and do not alter the information in the remaining fields.
Page 180: Switch Interface Administration
The circuit cards that provide digital interfaces have a unique card number (Card 1, Card 2...Card n) that corresponds to the card slot number. This card number is used in the fields and windows discussed in this chapter. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 141...
Page 181: Accessing The Switch Interfaces Menu
Enter your root password. The system displays the system prompt Enter cvis_menu The system displays the Voice System Administration menu Figure 84. Voice System Administration Menu UCS 1000 R4.2 Administration 585-313-507 Accessing the Switch Interfaces Menu prompt, enter root Console Login: (Figure Issue 3 April 2000 142 84).
Page 182 Switch Interface Administration Select: > Switch Interfaces Press The system displays the Switch Interfaces menu Figure 85. Switch Interfaces Menu UCS 1000 R4.2 Administration 585-313-507 Accessing the Switch Interfaces Menu EN TE R (Figure 85). Issue 3 April 2000 143...
Page 183: Digital Interfaces
If there are no E/1T1 circuit cards installed in your platform, the Digital Interfaces selection does not appear in the Switch Interfaces menu. Note: UCS 1000 R4.2 Administration 585-313-507 All selected options must match the corresponding options on the switch PBX or network to avoid service problems.
Page 184 From this menu, you can either display the current digital assignments or select the protocol that you want to administer. Each item in the menu is described in the sections below. UCS 1000 R4.2 Administration 585-313-507 Figure 86 displays the installed digital protocol packages. A package must be installed before it is displayed in this menu.
Page 185: Displaying Digital Interface Assignments
Start at the Digital Interfaces menu > Display Assignments The system displays the Display Digital Interface Assignments window (Figure 87 on page UCS 1000 R4.2 Administration 585-313-507 (Figure 86 on page 147). Digital Interfaces 145) and select: Issue 3 April 2000 146...
Page 186 E1/T1 card (CWB2). See “E1/T1 Circuit Cards,” in Chapter 2, “Installing or Replacing Circuit Cards,” in UCS 1000 R4.2 Maintenance, 585-313-126, for more information on configuring the CWB2. Table 11 on page 148 E1/T1 digital protocols.
Page 187 DTMF Muting CSU Distance Wink Time Post Wink Delay Max. Digits in Called Number D-channel on This Card? Incoming Speech Volume UCS 1000 R4.2 Administration 585-313-507 Valid Parameter T1 A/B Values Robbed- bit E&M Default D4ZCS, ESFB8ZS, D4ZCS CEPTHDB3 Yes, No 0–666 feet...
Page 188 Incoming Addressing Type Outgoing Text Volume A-LAW or MU-LAW 1 Applies only to T1 A/B Robbed-bit E&M protocol. 2 Applies only when Text-to-Speech is installed. UCS 1000 R4.2 Administration 585-313-507 Valid Parameter T1 A/B Values Robbed- bit E&M Default 0–32000 (-30 to +30 dB) —...
Page 189: T1 A/B Robbed-Bit E&M Protocol
To access the T1 A/B Robbed-bit E&M menu: Accessing T1 A/B Robbed-bit E&M Start at the Digital Interfaces menu Menu > T1 A/B Robbed-bit E&M UCS 1000 R4.2 Administration 585-313-507 Digital Interfaces (Figure 86 on page 145) and select: Issue 3 April 2000 150...
Page 190 Assigning T1 A/B Robbed-bit E&M to Digital Circuit Cards UCS 1000 R4.2 Administration 585-313-507 Before a new protocol can be assigned to a circuit card, any existing protocol must first be unassigned. See A/B Robbed-bit E&M to Digital Circuit Cards on page 161 for more information.
Page 191 Start at the T1 A/B Robbed-bit E&M menu select: > Assign Card The system displays the Assign Card: T1 A/B Robbed-bit E&M window (Figure 89 on page UCS 1000 R4.2 Administration 585-313-507 (Figure 88 on page 153). Digital Interfaces 151) and...
Page 192 (Choices) to select from a menu. Initially, all fields are populated with the default values for the circuit card number entered. card number, certain E1-only fields disappear ( MU-LAW: UCS 1000 R4.2 Administration 585-313-507 field is blank in Card Number: , and...
Page 193 Enter the number of digits between 0 and 16 that the interface waits for when receiving an incoming call in the Number: UCS 1000 R4.2 Administration 585-313-507 (Choices) to select from a menu. Yes is the default. CSU Distance: Wink Time: Post-Wink Delay: field.
Page 194 Multiplying by 1.414 (the square root of 2) approximately doubles the input volume, or increases it by 3 dB. Therefore, a value of 1414 in the field doubles the volume of incoming UCS 1000 R4.2 Administration 585-313-507 Outgoing Addressing Type: Incoming Addressing Type:...
Page 195 (Optional) Enter the outgoing volume of speech in the Volume: value is 1000. Note: UCS 1000 R4.2 Administration 585-313-507 Table 15 on page 192 for the relationship between the volume The incoming speech volume value is set on a per-card basis for digital circuit cards.
Page 196 To change the T1 A/B Robbed-bit E&M parameters: Start at the T1 A/B Robbed-bit E&M menu select: > Change Parameters UCS 1000 R4.2 Administration 585-313-507 Idle Code: (Save). for more information about making the Before attempting to make any assignment changes to circuit cards, they must be in the MANOOS state.
Page 197 Figure 90. Change Parameters: T1 A/B Robbed-bit E&M Window Enter the circuit card number in the (Choices) to select from a menu. Initially, all fields are populated with the default values for the circuit card number entered. UCS 1000 R4.2 Administration 585-313-507 (Figure 90). Digital Interfaces...
Page 198 Digital Circuit Cards on page 151 initial assignment. To display the T1 A/B Robbed-bit E&M parameters: Start at the T1 A/B Robbed-bit E&M menu select: > Display Parameters UCS 1000 R4.2 Administration 585-313-507 field is blank in Card Number: , and CRC: (Save).
Page 199 Figure 91. Display Parameters: T1 A/B Robbed-bit E&M Window Enter the circuit card number in the (Choices) to select from a menu. Initially, all fields are populated with the default values for the circuit card number entered. UCS 1000 R4.2 Administration 585-313-507 (Figure 91). Digital Interfaces...
Page 200 Digital Circuit Cards To unassign the T1 A/B Robbed-bit E&M protocol to a digital circuit card: Start at the T1 A/B Robbed-bit E&M menu select: > Unassign Card UCS 1000 R4.2 Administration 585-313-507 field is blank in Card Number: , and CRC: (Cancel) to return to the T1 A/B Robbed-bit E&M menu.
Page 201 Figure 92. Unassign Card: T1 A/B Robbed-bit E&M Screen Enter the circuit card number in the (Choices) to select from a menu. The system displays the current parameter values for the selected circuit card. UCS 1000 R4.2 Administration 585-313-507 92). Digital Interfaces field, or press Card Number:...
Page 202: E1 Cas Protocols
Press E1 CAS Protocols The UCS 1000 R4.2 supports the E1 Channel Associated Signaling (CAS) protocol Mexico for use with the DEFINITY switch. The following CAS protocol is supported with the installation of the corresponding switch integration packages: Digital R2 MFC - Mexico •...
Page 203 Assigning the Digital R2 MFC - Mexico Protocol to E1 Circuit Cards Note: UCS 1000 R4.2 Administration 585-313-507 Before a new protocol can be assigned to a circuit card, any existing protocol must first be “unassigned.” See Digital R2 MFC - Mexico Protocol to E1 Circuit Cards more information.
Page 204 Start at the Digital R2 MFC Protocol - Mexico menu 164) and select: > Assign Card UCS 1000 R4.2 Administration 585-313-507 If you also change digital protocol assignments on the voice system, you must make the change on the switch.
Page 205 (Choices) to select from a menu. Initially, all fields are populated with the default values for the circuit card number entered. Enter the values as shown in in the window. UCS 1000 R4.2 Administration 585-313-507 (Figure 94). Table 12 on page 167...
Page 206 This field applies only to SSP Text-to-Speech output volume. The LSPS output volume cannot be changed. Press The system saves the parameter information and assigns the Digital R2 MFC - Mexico protocol to the selected E1 circuit card. UCS 1000 R4.2 Administration 585-313-507 (Save). Digital Interfaces Value CEPTHDB3...
Page 207 > Change Parameters The system displays the Change Parameters: Digital R2 MFC Protocol - Mexico window UCS 1000 R4.2 Administration 585-313-507 Before attempting to make any assignment changes to circuit cards, they must be in the “manoos” state. See on page 103 Chapter 3, Voice System Administration additional information.
Page 208 Change any of the parameters described in - Mexico Protocol to E1 Circuit Cards on page Press The system saves the changed parameters. UCS 1000 R4.2 Administration 585-313-507 (Save). Digital Interfaces Assigning the Digital R2 MFC 164.
Page 209 164) and select: > Display Parameters The system displays the Display Parameters: Digital R2 MFC Protocol - Mexico window UCS 1000 R4.2 Administration 585-313-507 Assigning the Digital R2 MFC - Mexico for more information about making (Figure 96 on page 171).
Page 210 (Choices) to select from a menu. The system displays the parameter values for the selected circuit card. Press F6 (Cancel) to return to the Digital R2 MFC Protocol - Mexico menu. UCS 1000 R4.2 Administration 585-313-507 Digital Interfaces Issue 3 April 2000 171...
Page 211 > Unassign Card The system displays the Unassign Card: Digital R2 MFC Protocol - Mexico window UCS 1000 R4.2 Administration 585-313-507 Before attempting to make any assignment changes to circuit cards, they must be in the “manoos” state. See on page 103 Chapter 3, Voice System Administration additional information.
Page 212 Enter the circuit card number in the Card Number: field, or press (Choices) to select from a menu. The system displays the current parameter values for the selected circuit card. UCS 1000 R4.2 Administration 585-313-507 Digital Interfaces Issue 3 April 2000 173...
Page 213: Isdn-Pri Layer 1 Protocol
Start at the Digital Interfaces menu > ISDN-Primary Rate Interface The system displays the ISDN-PRI Layer 1 menu 175). UCS 1000 R4.2 Administration 585-313-507 (Save). All selected options must match the corresponding options on the network switch. If they do not, service problems can occur.
Page 214 PRI Layer 1 to Digital Circuit Cards UCS 1000 R4.2 Administration 585-313-507 Before a new protocol can be assigned to a circuit card, any existing protocol must first be unassigned. See A/B Robbed-bit E&M to Digital Circuit Cards on page 161 information.
Page 215 Start at the ISDN-PRI Layer 1 menu > Assign Card The system displays the Assign Card: ISDN-PRI Layer 1 window (Figure Figure 99. Assign Card: ISDN-PRI Layer 1 Window UCS 1000 R4.2 Administration 585-313-507 99). Digital Interfaces (Figure 98 on page 175) and select:...
Page 216 Enter Yes or No to specify whether the circuit card carries the D-channel in the from a menu. UCS 1000 R4.2 Administration 585-313-507 (Choices) to select from a menu. The valid values for T1 PRI are (Choices) to select from a menu. Yes is the default.
Page 217 Therefore, a value of 1414 in the field doubles the volume of incoming speech before it is coded, 2000 doubles it a second time, 2828 doubles it a third time, and so on. UCS 1000 R4.2 Administration 585-313-507 Incoming Speech Volume: field represents a gain applied to the speech input using a Digital Interfaces field.
Page 218 (E1 only) Enter the 8-digit code that are generated when the channel is idle in the (E1 only) Enter A-LAW or MU-LAW in the UCS 1000 R4.2 Administration 585-313-507 Table 15 on page 192 for the relationship between the volume The incoming speech volume value is set on a per-card basis for digital circuit cards.
Page 219 The system saves the parameter information and assigns the ISDN-PRI Layer 1 protocol to the selected E1/T1 circuit card. UCS 1000 R4.2 Administration 585-313-507 field. Valid values are 0 to 32000 (-30 to +30 dB). The default is This field is displayed only if the optional SSP Text-to-Speech package is installed.
Page 220 While it is not recommended to change timer values from their defaults, the /vs/man/cat4/pri.rc.4 manual page describes how PRI timer values and a few other parameters can be changed if that becomes necessary. UCS 1000 R4.2 Administration 585-313-507 Table 13 Table 13. PRI Layer 2 Parameters...
Page 221 The circuit card must first be assigned to the ISDN-PRI Layer 1 protocol to Changing ISDN-PRI Layer 1 Card use this procedure. See Parameters Cards on page 175 Note: UCS 1000 R4.2 Administration 585-313-507 Table 14. PRI Layer 3 Parameters Layer 3 Parameter Timer T302 Timer T303 Timer T305 Timer T308...
Page 222 Start at the ISDN-PRI Layer 1 menu > Change Parameters The system displays the Change Parameters: ISDN-PRI Layer 1 window (Figure Figure 100. Change Parameters: ISDN-PRI Layer 1 Window UCS 1000 R4.2 Administration 585-313-507 100). Digital Interfaces (Figure 98 on page 175) and select:...
Page 223 Cards on page 175 To display the ISDN-PRI Layer 1 parameters: Start at the ISDN-PRI Layer 1 menu > Display Parameters UCS 1000 R4.2 Administration 585-313-507 (Save). Assigning an ISDN-PRI Layer 1 to Digital Circuit for more information about making the initial assignment.
Page 224 (Choices) to select from a menu. Initially, all fields are populated with the default values for the circuit card number entered. The system displays the parameter values for the selected circuit card. Press UCS 1000 R4.2 Administration 585-313-507 101). (Cancel) to return to the ISDN-PRI Layer 1 menu. Digital Interfaces...
Page 225 > Unassign Card The system displays the Unassign Card: ISDN-PRI Layer 1 window (Figure 102 on page UCS 1000 R4.2 Administration 585-313-507 Before attempting to make any assignment changes to circuit cards, they must be in the MANOOS state. See...
Page 226 Press The system removes the ISDN-PRI Layer 1 assignment from the selected circuit card. Press UCS 1000 R4.2 Administration 585-313-507 Unassign Card: ISDN-PRI Layer 1 Window (Save). (Cancel) repeatedly to return to the Digital Interfaces menu. Digital Interfaces field, or press...
Page 227: T1 For 4Ess Applications
AT&T 4ESS switch: E1/T1 E&M Fixed Parameters: • UCS 1000 R4.2 Administration 585-313-507 Some parameters on the switch side may require that you stop and restart the voice system once you have made changes. For example, when changing the frame format from D4ZCS to ESF, your PRI link to the switch may not come up if you have not stopped and started the voice system.
Page 228 Switch Interface Administration 4ESS Options • The following information is requested by AT&T when provisioning the 4ESS switch for an E1/T1 connection: UCS 1000 R4.2 Administration 585-313-507 Incoming/Outgoing Start Dialing: wink/wink • Incoming/Outgoing Addressing: DTMF/DTMF • Timing Source: Looped Timed...
Page 229 Switch Interface Administration UCS 1000 R4.2 Administration 585-313-507 START DIAL SIGNALING PROVIDED BY CPE: WK • START DIAL SIGNALING PROVIDED TO CPE: WK (senderized • operation) CPE DOES NOT SUPPORT DIFFERENT SIGNALING • BIDIRECTIONALLY NUMBER OF DIGITS OUTPULSED TO CPE: This number should •...
Page 230: Changing Switch System Parameters
> Change Switch System Parameters The system displays the Change Switch System Parameters window (Figure Figure 103. Change Switch System Parameters UCS 1000 R4.2 Administration 585-313-507 You must stop the voice system before changing the switch system parameters. 103). Changing Switch System Parameters...
Page 231 Switch Interface Administration Change the field values using the information in page UCS 1000 R4.2 Administration 585-313-507 193. Table 15. DTMF Tone Table Keys on the Telephone Keypad Changing Switch System Parameters Table 15 Corresponding DTMF Tone Issue 3 April 2000 192...
Page 232 The system displays the message that the switch system parameters have been changed. Press Press Starting the Voice System on page 93 System Administration UCS 1000 R4.2 Administration 585-313-507 Description This parameter specifies the adjustment to the output volume level in percent for the speech being played in the background.
Page 233: Displaying Switch System Parameters
Start at the Switch Interfaces menu > Display Switch System Parameters The system displays the Display Switch System Parameters window (Figure 104 on page UCS 1000 R4.2 Administration 585-313-507 You must stop the voice system before changing the switch system parameters. 195).
Page 234 Switch Interface Administration Displaying Switch System Parameters Figure 104. Display Switch System Parameters Window Press (Cancel) to return to the Switch Interfaces menu. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 195...
Page 235: Database Administration
ORACLE databases used to store and retrieve call data. The information in databases is arranged into tables. The following section describes the database tables associated with call data. UCS 1000 R4.2 Administration 585-313-507 Database Administration only if you have the ORACLE 7 software installed on...
Page 236: Call Data Tables
Table 17. ORACLE Call Data Tables Table Name CCASUM CALL SERVICE CDHSUM UCS 1000 R4.2 Administration 585-313-507 (Table 17). All these tables are created and owned by the sqlplus user sti/sti. Table Description Call classification analysis data (contains one record for each attempted transfer or outdial).
Page 237 The voice system provides four reports that use the data accumulated in these tables. See showing how to display, modify, print, and update the available reports. UCS 1000 R4.2 Administration 585-313-507 Table Description Event data defined for a service (contains one record per event).
Page 238: Cca Table
START_TIME is a date field that specifies the starting time of the call • summary period. END_TIME is a date field that specifies the ending time of the call • summary period. UCS 1000 R4.2 Administration 585-313-507 Call Data Tables Issue 3 April 2000 199...
Page 239: Call Table
START_TIME is a date field that specifies the starting time of each call. • END_TIME is a date field that specifies the ending time of each call. • UCS 1000 R4.2 Administration 585-313-507 Records are generated on a per-hour, per-telephone number, and per-result_code basis. Call Data Tables...
Page 240: Service Table
START_TIME is a date field that specifies the starting time of each • service. END_TIME is a date field that specifies the ending time of each service. • UCS 1000 R4.2 Administration 585-313-507 Relationship Between the CALL, SERVICE, and 204. Call Data Tables Issue 3 April 2000 201...
Page 241: Cdhsum Table
SID is a numeric field that specifies a nonunique identification number. • Note: UCS 1000 R4.2 Administration 585-313-507 Records are generated on a per-hour and a per-service basis. Each service run during a call creates a certain number of event records, depending on the number of events defined.
Page 242: Evsum Table
SUM_TOT is a numeric field that indicates the total number of • occurrences for this event. Note: UCS 1000 R4.2 Administration 585-313-507 records associated with this call have the same SID number as the SID field of the corresponding SERVICE record. Relationship Between the CALL, SERVICE, and EVENT Tables on page 204 for more information.
Page 243: Trasum Table
Each telephone call creates one record in the CALL table. • UCS 1000 R4.2 Administration 585-313-507 Records are generated on a per-hour and a per-channel basis. No calls during this hour on this channel result in no record.
Page 244 Each record in the SERVICE table is linked to zero or more records in the • EVENTS table. Figure 105. Relationship Between the CALL, SERVICE and EVENTS Tables UCS 1000 R4.2 Administration 585-313-507 Call Data Tables Issue 3 April 2000 205...
Page 245: Resizing Call Data Tables
The system saves the original copy of the cdh.sql file to a file named o.cdh.sql. Enter dbused The system displays the number of megabytes used by the table. UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: Call Data Tables...
Page 246 Enter stop_vs The systems stops the voice system. See Summary of Commands command. Note: UCS 1000 R4.2 Administration 585-313-507 to modify the cdh.sql file as follows: Find the create table xxx name (for example, CALL, SERVICE or EVENTS). Modify the statement...
Page 247: Verify Call Data Tables
To verify the field definitions of a table (such as, the CCA table): At the The system prompts you for a password. UCS 1000 R4.2 Administration 585-313-507 for more information about the start_vs prompt, enter root Console Login:...
Page 248 ---------- START_TIME PHONE_NUM RESULT_CODE Enter quit The system exits the sqlplus session. UCS 1000 R4.2 Administration 585-313-507 If the table name is lowercase, do not use the describe command. Instead, use desc as described below: desc table_name Null? ----- DATE...
Page 249: Table Searches
FIELD1 is a key field in this example because it is the field used to specify selection criteria. Indexes only decrease read time when they are created on key fields. UCS 1000 R4.2 Administration 585-313-507 Call Data Tables Issue 3 April 2000 210...
Page 250 The system prompts you for a password. Enter your root password. The system displays the system prompt Enter sqlplus sti/sti The system starts a sqlplus session. UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: Call Data Tables FIELD1...
Page 251 Enter sqlplus sti/sti The system starts a sqlplus session. Enter create index index_name on table_name (“FIELD1”); The system creates a non-unique index for FIELD1 in the table. UCS 1000 R4.2 Administration 585-313-507 FIELD2 in a table called table_name: prompt, enter root...
Page 252: Database Interface Process
In certain cases, the database DIP (oraldb) may not receive a timely response from the machine. This may be due to a variety of factors, such as UCS 1000 R4.2 Administration 585-313-507 Database Interface Process Issue 3 April 2000 213...
Page 253 45 seconds and 300 seconds. CAUTION: Always stop the voice system before shutting down the remote database machine to avoid an unexpected interruption of service. UCS 1000 R4.2 Administration 585-313-507 Database Interface Process Issue 3 April 2000 214...
Page 254: Database Cursors
X read X cursor < 500 where: UCS 1000 R4.2 Administration 585-313-507 is a tunable parameter). At least 500 cursors are supported. channel = the number of channels running applications with database...
Page 255 If you have a 48-channel system running an application with five read • table operations on five different tables per channel, the calculation is: UCS 1000 R4.2 Administration 585-313-507 read = the number of read table operations performed on different tables by applications (per channel) cursor = the number of cursors involved in the read table Multiple reads of the same table use only one cursor.
Page 256: Increasing Database Storage Size
The amount of storage space needed for the database should be decided at the initial installation because the size of the database can affect the disk partition sizes (the database is stored in the /oracle file system). UCS 1000 R4.2 Administration 585-313-507 500 / (6 1) = 83.33 500 / (72 1) = 6.94...
Page 257 (in blocks) from the optimum size. Enter /oracle/bin/svrmgrl The system enters the system manager mode. UCS 1000 R4.2 Administration 585-313-507 It is not necessary to stop the voice system while you are resizing the database. prompt, enter root...
Page 258 Check that the database size has been increased as desired. Enter exit The system exits the system manager mode. Enter exit UCS 1000 R4.2 Administration 585-313-507 The file name dbsA2.dbf is a recommended name. If this file already exists in this directory, use is the number of bytes calculated in We recommend that you use the above commands as written.
Page 259: Decreasing The Database Storage Size
7 days worth of data. The voice system knows how many days worth of data to archive by reading the contents of the croncdh file in the /vs/bin/util directory. UCS 1000 R4.2 Administration 585-313-507 Reduce the amount of call data stored. •...
Page 260 PATH=$PATH:$ORACLE_HOME/bin;export PATH ulimit 2113674 if /usr/lbin/orastat -s >/dev/null then else ulimit 2113674; ior w # perform the cron jobs $VSUTIL/cdhsum $VSUTIL/cdhdel $VSUTIL/ccasum $VSUTIL/ccadel # cleanout the unwanted ORACLE log files $VSUTIL/logdel UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 221...
Page 261: Changing The Data Storage Number Of Days
ORACLE_HOME=‘/usr/lbin/dbhome $ORACLE_SID‘;export ORACLE_HOME PATH=$PATH:$ORACLE_HOME/bin;export PATH UCS 1000 R4.2 Administration 585-313-507 is the number of days of data to store: If cdhdel and ccadel do not have any arguments, the default of 7 days is used, as illustrated in the sample croncdh file above.
Page 262: Increasing The Shared Pool Size
You may need to do this if the system is trying to write to several database tables at once and you receive the ORACLE error message number ORA- 04031 in the message log. Note: UCS 1000 R4.2 Administration 585-313-507 This procedure increases the amount of main memory that ORACLE uses. Increasing the Shared Pool Size...
Page 263: Rollback Segment
Consequently, you might want to restore the rollback segment to the original size by first eliminating it, and then recreating it. The installation of the Base ORACLE software package creates one rollback segment called R1. UCS 1000 R4.2 Administration 585-313-507 Rollback Segment shared_pool_size=3500000 Issue 3 April 2000 224...
Page 264: Verifying Or Reducing The Size Of The Rollback Segment
At the The system prompts you for a password. Enter your root password. The system displays the system prompt UCS 1000 R4.2 Administration 585-313-507 The procedure to reduce the size requires that the voice system and the database system be stopped.
Page 265 The system executes the rb_init command. The system displays the following message If the voice system is running: The voice system is running. Is it OK to stop the voice system? (y/n) UCS 1000 R4.2 Administration 585-313-507 step step Rollback Segment .
Page 266 Enter y to restart the voice system, or enter n to wait to start the voice system. If you do not want to restart the voice system and the database at this point, you may do so manually at a later time. UCS 1000 R4.2 Administration 585-313-507 Rollback Segment Issue 3 April 2000 227...
Page 267: Voice System Database Administration
Enter your root password. The system displays the system prompt Enter cvis_menu The system displays the Voice System Administration menu Figure 106. Voice System Administration Menu UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration prompt, enter root Console Login: (Figure Issue 3 April 2000 228 106).
Page 268 Database Administration Voice System Database Administration Select: > Configuration Management > Database Administration The system displays the Database Access ID Table window (Figure 107). Figure 107. Database Access ID Table Window UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 229...
Page 269: Database Access Id Table Window
ORACLE database on the system or to an ORACLE database on the machine specified in the Remote Machine field. UCS 1000 R4.2 Administration 585-313-507 describes each field in the Database Access ID Table window. Description List of database access IDs, each representing an established ORACLE database connection to the system.
Page 270: Adding A Local Database Access Id
Start at Database Access ID Table window Press The system displays the alternate set of function keys. Press The system displays the Add A Database Access ID menu page UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration local database access ID: (Chg–Keys). (Add).
Page 271 DB1_local is the standard connection to a local ORACLE database. The CHOICES menu lists only those local database access IDs that have not yet been added. UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration 109). (Choices) to select from a menu. Valid values are DB2_local,...
Page 272: Adding A Remote Database Access Id Using Sql*Net V2
SQL*NET V2 for remote database access. See “Installing the Oracle SQL*NET TCP/IP Package,” in Chapter 7, “Installing the Optional Feature Software,” in UCS 1000 R4.2 Maintenance, 585-313-126, for information on installing the SQL*NET V2 software. Before you establish an SQL*NET V2 connection, verify that the following are...
Page 273 The $ORACLE_HOME/network/admin/tnsnames.ora configuration file • on the UCS 1000 R4.2 has been updated to provide system information for the system. The system software automatically attempts to update the existing tnsnames.ora file (or to create a new file if none exists), but manual alterations are sometimes necessary.
Page 274 > Add a SQL*Net V2 Remote Database Access ID The system displays the Add V2 Remote Database ID window 111). Figure 111. Add V2 Remote Database Access ID Window UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration Issue 3 April 2000 235 (Figure...
Page 275 This field specifies the name of the Remote Server’s DB Instance: ORACLE database instance on the remote database server. This field is also known as the ORACLE SID. UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration Valid Values — — file if...
Page 276 /etc/hosts file. This field contains the TCP/IP port TCP/IP Port Number: number. UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration Valid Values Contact the network administrator for this name or TCP/IP address. This port number must match the one on the remote database server.
Page 277 The system saves the information and redisplays the Database Access ID Window. Press The system closes the Database Access ID Table. UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration It is strongly recommended that the local system not be...
Page 278: Completing Oracle Environment Setup If
Completing ORACLE Environment Setup if Server is Not a UCS 1000 R4.2 If the database server is a UNIX-based system running ORACLE V7 but not a UCS 1000 R4.2 system, you must perform the following procedures to complete the ORACLE environment setup: Note: Administer the SQL*NET V2 product so that the listener process can be launched.
Page 279: Accessing A Remote Database Using Pro*C Or Sql*Plus
Database Administration Start the listener process. Provide the server’s network name and database instance name (ORACLE_SID) to each UCS 1000 R4.2 client system. Accessing a Remote Database Using PRO*C or SQL*PLUS The following are application development issues related to accessing a remote database using PRO*C or SQL*PLUS programs.
Page 280 ORACLE_HOME=‘/usr/lbin/dbhome $ORACLE_SID‘;export ORACLE_HOME exec new_executable_file_name where renamed executable file. Save the file and exit the editor. UCS 1000 R4.2 Administration 585-313-507 ORACLE_SID=ORACLE_SID_name;export ORACLE_SID ORACLE_SID_name is the name of the instance of the ORACLE new_executable_file_name Voice System Database Administration is the full path name of the newly-...
Page 281 Add the following second and third line to the file: ORACLE_HOME=‘/usr/lbin/dbhome $ORACLE_SID‘;export ORACLE_HOME exec /home/gar/irapi/getPinUac Save the file and exit the editor. Enter chmod 755 get_pin_uac UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration Issue 3 April 2000 242...
Page 282 Near the beginning of main, add the following two lines of code: putenv ( "ORACLE_SID=<ORACLE_SID_name>" ); putenv ( "ORACLE_HOME=<ORACLE_HOME_name>” ); where server and the server. UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration ORACLE_SID_name is the name of the database instance on the ORACLE_HOME_name is the ORACLE_HOME directory on...
Page 283 /* start of executable code */ /* start of putenv changes */ putenv ( "ORACLE_SID=A" ); putenv ( "ORACLE_HOME=/oracle" ); /* end of putenv changes */ UCS 1000 R4.2 Administration 585-313-507 Voice System Database Administration Issue 3 April 2000 244...
Page 284: Removing A Database Access Id
The system displays the alternate set of function keys. Press The system displays the Remove a Database Access ID window 112 on page Note: UCS 1000 R4.2 Administration 585-313-507 (Chg–Keys). (Remove). 246). DB1_local represents the standard connection to the local ORACLE database and cannot be removed.
Page 285: Sql*Plus Database Administration
RDBMS. It is included in the Base ORACLE software package. This tool can be used to review database information without having to access the voice system directly. UCS 1000 R4.2 Administration 585-313-507 field, or press (Save). Starting the Voice System on page 93 , for the procedures.
Page 286: Monitoring The Database
Do not alter any data, schema, logins, or passwords using SQL*PLUS. Doing so may corrupt the voice system and result in the need for maintenance. The ORACLE right-to-use license is restricted solely to UCS 1000 R4.2 applications, that is, not covered under the warranty.
Page 287 (see below) if the database falls below rollback segments grow to be more than size. UCS 1000 R4.2 Administration 585-313-507 option also asks if you want new error Free space is checked against the user set threshold n, 15% default...
Page 288 The free blocks listed are in 2048 bytes per block (ORACLE blocks). There is also a column that lists the same information in megabytes. UCS 1000 R4.2 Administration 585-313-507 Monitoring the Database option must be run first). The...
Page 289 Example: # dbfrag -b • parse the output to select a specific field. UCS 1000 R4.2 Administration 585-313-507 option removes the column headers. reports the information in megabytes. prints the listing without a header. This option is useful if you want to...
Page 290 -u uid/passwd specifies the ORACLE user id and password (sti/sti is • default) for all users. dbused Command Output The dbused program returns the following values: 0 - Success • 1 - Processing error • UCS 1000 R4.2 Administration 585-313-507 Monitoring the Database Issue 3 April 2000 251...
Page 291: Database Trace Files
ORACLE. This log file is not automatically removed by ORACLE and may be removed or truncated by the user or administrator. UCS 1000 R4.2 Administration 585-313-507 Monitoring the Database Issue 3 April 2000 252...
Page 292: Peripheral Administration
To access the Unix Management menu: At the The system prompts you for a password. Enter your root password. The system displays the system prompt UCS 1000 R4.2 Administration 585-313-507 Peripheral Administration prompt, enter root Console Login: Issue 3 April 2000 253...
Page 293 Peripheral Administration Enter cvis_menu The system displays the Voice System Administration menu Figure 113. Voice System Administration Menu Select: > Unix Management UCS 1000 R4.2 Administration 585-313-507 Accessing the Unix Management Menu Issue 3 April 2000 254 (Figure 113).
Page 294: Modem Administration
Chapter 7, Common Administration Modem Administration This section describes the procedures to configure and administer a 3820 or 3920 Plus modem for use with your voice system. UCS 1000 R4.2 Administration 585-313-507 Modem Administration (Figure 114). Issue 3 April 2000 255...
Page 295: Installing The Modem
To install the modem: Physically connect the modem to the system. See “Connecting the 3820 Modem to the Platform,” in Chapter 4, “Completing System Installation," in UCS 1000 R4.2 New System Installation, 585-313-127, for the procedure to physically connect the modem.
Page 296 Press the function key under Modem response: Ld EditArea frm. Press Press Modem response: LD Fact Preset: Press UCS 1000 R4.2 Administration 585-313-507 on the modem to display Configure to display Factory to display the factory preset configuration. to display Unix Dial...
Page 297 Choose Function Edit and Save. Press Modem response: Sav EditArea to Active. Press Press UCS 1000 R4.2 Administration 585-313-507 (Select). (Save). (Save). 3820 modem response: Command Complete 3920 Plus modem response after a power reset. Idle: 288 to return to the top-level menu.
Page 298 Modem response: Choose Function Edit and Save Press Modem response: Edit StrapGroup DTE Interface Press Modem response: Async/Sync Mode UCS 1000 R4.2 Administration 585-313-507 on the modem to display Configure to display Active (Save). (Edit). (Edit). Modem Administration Configure Issue 3 April 2000 259...
Page 299 To set the DTR action to standard RS-232 on the modem: Press Press Press Press Press Press UCS 1000 R4.2 Administration 585-313-507 (Next) to display Async DTE Rate to display the baud. (Select). (Next), more than once if necessary, to display to display Stndrd_RS-232 (Select).
Page 300 Press Modem response: Edit StrapGroup Press Press Modem response: Dial Line Rate Press UCS 1000 R4.2 Administration 585-313-507 to display DTE Dialer (Edit). (Next) to display AT Escape Char (Select) to adjust the number to 128 ASCII. to display Dial Line (Edit).
Page 301 Setting the Error Control Mode to Buffer Mode on the 3820 Modem To set the error control mode to buffer mode: Press Press Modem response: Err Control Mode Press Press Press UCS 1000 R4.2 Administration 585-313-507 (Select). to display V42/MNP/Buffer (Edit). to display BufferMode (Select). (Next) to display...
Page 302 Choose Function Edit and Save Press Modem response: Sav EditArea to Active Press Modem response: Command Complete Press UCS 1000 R4.2 Administration 585-313-507 to display CTS_to_DTE (Select). (Save). to return to the top-level menu. Modem Administration Issue 3 April 2000 263...
Page 303 Modem response: Note: Enter AT&F3L0&D2&S1\N0\Q3S41=dial line rateS2=128&W0 where UCS 1000 R4.2 Administration 585-313-507 See the documentation provided with the terminal for connection instructions. If the modem does not display AT commands from the terminal. Check the connection and the terminal setup.
Page 304 Modem response: Disconnect the terminal. Connect the modem to COM port 1. Note: The system activates the RTS, CTS, and LSD indicators. UCS 1000 R4.2 Administration 585-313-507 6 = 2400 7 = 200, V.22 8 =1200, 212A 20 = 19200 dial line rate COM port 2 (COM2) is reserved for the TAM.
Page 305: Administering The Modem
The system prompts you for a password. Enter your root password. The system displays the system prompt Enter cvis_menu Select > UNIX Management UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: > Modem/Terminal Administration > Install Modem/Terminal Software Modem Administration...
Page 306 Enter 19200 in the Press The system displays a confirmation window. Press menu. UCS 1000 R4.2 Administration 585-313-507 Device: (Choices) to display a list of valid port numbers for the field. Select COM port 1, /dev/tty00 COM port 2 (COM2) is reserved for the TAM.
Page 307 The system displays the Adds a Device for Use by Basic Networking window Figure 116. Adds a Device for Use by Basic Networking Window Enter Modem in the select from a menu. The default is Modem. UCS 1000 R4.2 Administration 585-313-507 > basic networking > devices > add (Figure 116).
Page 308 Enter ACU in the Enter the appropriate modem in the (Choices) to select from a menu. If your modem uses the “atdt” command set, select one of the Hayes modems. Press UCS 1000 R4.2 Administration 585-313-507 (Save). (Figure 117). field.
Page 309 Enter /dev/tty00 for COM port 1. Note: Enter 19200 in the Press The system displays the following message: UCS 1000 R4.2 Administration 585-313-507 (Figure COM port 2 (COM2) is reserved for the TAM. field, or accept the default. Speed: (Save).
Page 310 UnixWare to Use a Start at the UNIX System V Administration menu Modem and select: for Incoming Calls > ports UCS 1000 R4.2 Administration 585-313-507 > port_monitors > add Modem Administration (Figure 17 on page Issue 3 April 2000 271...
Page 311 Figure 119. Add A Port Monitor Window Enter ModemMon in the Enter ttymon in the Enter /usr/lib/saf/ttymon in the field. Enter 2 in the UCS 1000 R4.2 Administration 585-313-507 Port monitor tag: Port monitor type: Command to start the port monitor: field. Version number:...
Page 312 Enter Enabled in the Enter 0 in the Press The system displays the Service Access Management menu 120). Figure 120. Service Access Management Menu UCS 1000 R4.2 Administration 585-313-507 Start port monitor immediately: Start state: field. Restart count: (Save). Modem Administration field.
Page 313 Peripheral Administration Modem Administration Select: > port services > add > add to one > ModemMon UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 274...
Page 314 Figure 121. Add Port Services to Port Monitor Window Enter Modem in the Enter login in the Leave the Enter ENABLED in the UCS 1000 R4.2 Administration 585-313-507 121). Service Tag: Identification & Authentication Scheme: Service invocation identity: Port/service State: Modem Administration field.
Page 315 Leave the remaining fields blank. Press The system displays the Add Port Services for ttymon window (Figure Figure 122. Add Port Services for ttymon Window UCS 1000 R4.2 Administration 585-313-507 utmp entry to be created for this service: field. Version number: (Save).
Page 316 Enter ldterm in the Leave the Press The system saves the configuration information and displays the following message: Service <tty00s> is added successfully. Press UCS 1000 R4.2 Administration 585-313-507 Name of TTY device: fi field. ttylabel: Service command: field. Hangup:...
Page 317: Printer Administration
Installing the Printer See “Connecting the Printer,” in Chapter 4, “Connecting Peripherals and Powering Up," in UCS 1000 R4.2 New System Installation, 585-313-127, for the procedure to physically connect the printer. UCS 1000 R4.2 Administration 585-313-507...
Page 318: Configuring The Printer On The Voice System
The system prompts you for a password. Enter your root password. The system displays the system prompt Enter cvis_mainmenu The system displays the administration main menu Figure 124. Administration Main Menu UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: Printer Administration (Figure 124).
Page 319 Printer Administration Select: > UNIX System Administration > printers > printers > add The system displays the Add a New Printer window (Figure 125). Figure 125. Add a New Printer Window UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 280...
Page 320 Enter no in the Note: Enter /dev/lp0 in the Press UCS 1000 R4.2 Administration 585-313-507 Printer Type: Similar printer to use for defaults: Do you want to use standard configurations? (eg field. Do you want to use standard port settings? (eg field.
Page 321 Figure 126. Configure New Printer Window Enter none in the Enter printer one in the Enter simple in the Enter yes in the UCS 1000 R4.2 Administration 585-313-507 field. Class: Description of the printer: File types printable without filtering: Can a user skip the banner page?
Page 322 Enter mail lp in the Enter once in the Enter beginning in the Enter no in the Press UCS 1000 R4.2 Administration 585-313-507 Default char. pitch: Default line pitch: Default page width: Default page length: Command to run for alerts:...
Page 323 The system displays the Printer: Successfully Added window 127). Figure 127. Printer: Successfully Added Window Press The system displays the Setup Printer Access window Figure 128. Setup Printer Access Window UCS 1000 R4.2 Administration 585-313-507 (Cont). Printer Administration (Figure (Figure 128).
Page 324 Enter all in the Enter none in the Press The system displays the Configure Printers for the Printer Service window (Figure Figure 129. Configure Printers for the Printer Service Window UCS 1000 R4.2 Administration 585-313-507 Users who are allowed access to this printer: Do not press until all of the fields are complete.
Page 325 The system displays the Line Printer Services Configuration and Operations window Figure 130. Line Printer Services Configuration and Operations Window Note: Select: > operation UCS 1000 R4.2 Administration 585-313-507 (Cancel). (Figure 130). Wait at least 10 minutes before continuing with > accept...
Page 326 Press Press The system displays the Line Printer Services Configuration and Operations window Select: > operation UCS 1000 R4.2 Administration 585-313-507 (Figure 131). (Choices) to select from a menu. If you select from the (Save). (Cancel) twice. (Figure 130 on page >...
Page 327 Press Press The system displays the Line Printer Services Configuration and Operations window Select: > operation UCS 1000 R4.2 Administration 585-313-507 (Mark) to mark each printer you want to enable, and (Enter). (Save). (Cancel). (Figure 130 on page > set default...
Page 328: Administering The Printer On The Voice System
The system prompts you for a password. Enter your root password. The system displays the system prompt Enter cvis_menu Select one of the following sequences: UCS 1000 R4.2 Administration 585-313-507 field, or press (Choices) to select from a menu. (Save). prompt, enter root...
Page 329 > Install Okidata 320 Printer Software > UNIX Management > Printer Administration > Install Okidata Laser Printer Software The system installs the printer software. Press (Cancel) to finish and return to the Printer Administration menu. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 290...
Page 330: Setting Up The Printer
Log on to the system as root. Enter cd /etc/uucp Edit the Systems file to add an entry for the printer. This entry must include the hex representation for the printer IP address and port. hp4si Any hplaser - \x002<hex value for port><hex value for IP address>...
Page 331: Remote Terminal Administration
Peripheral Administration Do one of the following: Enter lpstat -t The output should indicate the lpstat spooler is running and the printer you added should be displayed. To make this printer the default, enter lpadmin -dhp4si Remote Terminal Administration This section describes the procedures to configure and administer a remote terminal for use with the voice system.
Page 332: Configuring The Remote Terminal
Configuring the Remote Terminal Use the following procedure to configure a terminal (monitor): Start at the UNIX System V Administration menu and select: > ports UCS 1000 R4.2 Administration 585-313-507 > quick_terminal > add Remote Terminal Administration (Figure 17 on page...
Page 333 The system adds the terminal to the selected port monitor names and displays a confirmation window. Press The system displays the Quick Terminal Setup menu. UCS 1000 R4.2 Administration 585-313-507 field, or press (Choices) to select from a menu. field, or press Speed: (Save).
Page 334: Administering The Remote Terminal
The system prompts you for a password. Enter your root password. The system displays the system prompt Enter cvis_menu Select: > UNIX Management UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: > Modem/Terminal Administration > Install Modem/Terminal Software Remote Terminal Administration...
Page 335 Enter a serial port number or press port numbers for the Enter 19200 in the Press The system displays a confirmation window. Press menu. UCS 1000 R4.2 Administration 585-313-507 field. Device: Serial Port Number: field. Speed: (Save). (Cancel) to finish and return to the Modem/Terminal Installation...
Page 336: Common Administration
Command Menu The Command Menu enables you to quickly access the System Monitor and Trace services, and exit the voice system. The Command Menu key appears UCS 1000 R4.2 Administration 585-313-507 Common Administration on almost every administration menu or window.
Page 337: Accessing The Command Menu
System administrators frequently use System Monitor first when troubleshooting a voice channel problem because the System Monitor window displays several important pieces of data in one location. UCS 1000 R4.2 Administration 585-313-507 Chapter 3, Voice System Administration (Cmd-Menu). Command Menu...
Page 338 Start at the Command Menu > System Monitor The system displays System Monitor-Voice Channels window 137). Figure 137. System Monitor-Voice Channels Window UCS 1000 R4.2 Administration 585-313-507 Command Menu (Figure 136 on page 298) and select: Issue 3 April 2000 299...
Page 339 Provides the name of the service that is associated with the Voice Service corresponding voice or virtual channel. UCS 1000 R4.2 Administration 585-313-507 describes the columns in the System Monitor-Voice Channels appended to the channel number. These channels are not voice...
Page 340 The numbers used in this transfer process are collected by the voice system and displayed in this column. This field always is blank for virtual channels. UCS 1000 R4.2 Administration 585-313-507 Command Menu Table 21 for a description of the...
Page 341 *DIAGNOSE Dialing *D-BROKEN *D-HWOOS *D-INSERV UCS 1000 R4.2 Administration 585-313-507 describes the possible entries in the Service Status column and All hardware states are marked with an asterisk (*). Description The channel is broken. The channel is in process of call classification.
Page 342 D-NETOOS D-NONEX DIP <0 34> *FOOS Host *HWOOS *INITING *MANOOS UCS 1000 R4.2 Administration 585-313-507 Description (PRI feature only) The D-channel is manually out-of-service. (PRI feature only) The D-channel network is out-of-service. (PRI feature only) The D-channel is nonexistent. The channel is processing a request from a data interface process.
Page 343 Offhook *ON HOOK Pending Talking Transfer *UNKNOWN UCS 1000 R4.2 Administration 585-313-507 Description (PRI feature only) The channel is in a network that is out of service. The channel is in service and has answered a call. The channel is in service and is waiting for a call.
Page 344 Press The system closes the Change Refresh Rate window and saves the new rate. The new refresh rate is automatically activated in the system. UCS 1000 R4.2 Administration 585-313-507 (Chg-Keys). (Chg-Rate). Changing the refresh rate for the System Monitor window also changes the refresh rate for the Host Session Monitor window and vice versa.
Page 345: Trace Service
To trace a channel or session or both: Performing a Trace Start at the Command Menu > Trace Service UCS 1000 R4.2 Administration 585-313-507 (Chg-Keys). (Print). Appendix A, Summary of (Figure 136 on page...
Page 346 Figure 139. Trace Service Window Enter a single channel or session number, or all in the Session: Press The system displays the Trace Output window Figure 140. Trace Output Window UCS 1000 R4.2 Administration 585-313-507 field. (Save). Command Menu (Figure 139).
Page 347: Reports Administration
The voice system allows you to tailor each report to meet your needs and requirements. UCS 1000 R4.2 Administration 585-313-507 Press (Pause) to stop the information from scrolling.
Page 348: Accessing The Reports Administration Menu
The system displays the system prompt Enter cvis_menu The system displays the Voice System Administration menu page Select: > Reports UCS 1000 R4.2 Administration 585-313-507 prompt, enter root Console Login: 59). Reports Administration (Figure 42 on Issue 3 April 2000 309...
Page 349: Call Classification Report
The total number of calls • The total number of failed calls • The number of blind or intelligent transfer attempts that: • UCS 1000 R4.2 Administration 585-313-507 Were answered Were busy Reports Administration (Figure 141). Issue 3 April 2000 310...
Page 350 Start at the Reports menu Report > Call Classification Report The system displays the Call Classification Report window Figure 142. Call Classification Report Window UCS 1000 R4.2 Administration 585-313-507 Rang with no answer Experienced network problems (Figure 141 on page Reports Administration...
Page 351 2, 3, 4, E, p, or X. Specifies the number of transfer attempts that were answered. This number Answer corresponds to call dispositions equal to A. UCS 1000 R4.2 Administration 585-313-507 defines the columns in this window. , and Failed...
Page 352 Modifying the Call Classification Report. Report To modify the Call Classification Report: Start at the Call Classification Report window and press UCS 1000 R4.2 Administration 585-313-507 Total (Actions). Reports Administration 2 of 2 (Figure 142 on page 311) Issue 3 April 2000 313...
Page 353 The system displays the Actions Menu Figure 143. Actions Menu Select: > Modify The system displays the Modify Call Classification Report window (Figure Figure 144. Modify Call Classification Report Window UCS 1000 R4.2 Administration 585-313-507 144). Reports Administration (Figure 143). Issue 3 April 2000 314...
Page 354 (Optional) Press The system displays the Actions Menu (Optional) Select: > Update The system redisplays the Call Classification Report reflecting the new dates. UCS 1000 R4.2 Administration 585-313-507 fields using the format of End Date: (Save). (Actions). Reports Administration Start Date:...
Page 355 The system prints the Call Classification Report using the last set of options saved to the voice system. UCS 1000 R4.2 Administration 585-313-507 You cannot print this report if a printer is not configured for use with the voice system. See Chapter 6, Peripheral Administration printer administration.
Page 356: Call Data Detail Report
• Service run on the call • Channel receiving the call • Assigned database record number • UCS 1000 R4.2 Administration 585-313-507 (Actions). Reports Administration (Figure 142 on page (Figure 143 on page 314). Issue 3 April 2000 317 311)
Page 357: Call Data Detail Report
Start at the Reports menu > Call Data Detail Report The system displays the Call Data Detail Report window Figure 145. Call Data Detail Report Window UCS 1000 R4.2 Administration 585-313-507 Reports Administration (Figure 141 on page 310) and select: (Figure 145).
Page 358 (the summary line) is blank. Subsequent lines for the call show the script associated with each application invoked in the call. UCS 1000 R4.2 Administration 585-313-507 defines the columns on this window. If multiple applications are Reports Administration...
Page 359 To modify the Call Data Detail Report: Start at the Call Data Detail Report window press The system displays the Actions Menu Select: > Modify UCS 1000 R4.2 Administration 585-313-507 (Actions). Reports Administration (Figure 145 on page 318) and (Figure 143 on page 314).
Page 360 The default is all, meaning that the report displays all dates. Note: UCS 1000 R4.2 Administration 585-313-507 146). field to specify the number of most recent records to include in field.
Page 361 Press The system displays the previous Call Data Detail Report window. (Optional) Press UCS 1000 R4.2 Administration 585-313-507 For example, if the system contains 10 records for yesterday and 10 records for today and you enter 6 in the field and enter yesterday’s date in the Records: Call Data Detail Report displays no records.
Page 362 Start at the Call Data Detail Report window press The system displays the Actions Menu UCS 1000 R4.2 Administration 585-313-507 You cannot print this report if a printer is not configured for use with the voice system. See Chapter 6, Peripheral Administration printer administration.
Page 363 The system displays the Actions Menu Select: > Update The system updates the report and displays the values last saved. UCS 1000 R4.2 Administration 585-313-507 for how to modify this output. (Actions). Reports Administration Modifying the Call Data Detail...
Page 364: Call Data Summary Report
Start at the Reports menu Report > Call Data Summary Report UCS 1000 R4.2 Administration 585-313-507 Call data summary information is prepared at midnight for the entire day. Therefore, call data summary information for the current day is not available until after midnight.
Page 365 Common Administration Reports Administration The system displays the Call Data Summary Report window (Figure 147). Figure 147. Call Data Summary Report Window UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 326...
Page 366 Total number of calls for the specified Calls time. Name of the call data field. Event Description UCS 1000 R4.2 Administration 585-313-507 describes the columns on this window. Reports Administration Comment Appears only when the Include field is set Call Data Fields?: to Yes.
Page 367 • Whether to show call data fields • To modify the Call Data Summary Report: Start at the Call Data Detail Report window press UCS 1000 R4.2 Administration 585-313-507 (Actions). Reports Administration Comment Appears only when the Include field is set Call Data Fields?: to Yes.
Page 368 Enter the hours for which you want report information, or all, in the Hours: with 0 representing midnight and 23 representing 11 p.m. UCS 1000 R4.2 Administration 585-313-507 148). Day: field. A valid range between 0 and 23 can be specified in this field,...
Page 369 (Optional) Press The system displays the Actions Menu (Optional) Select: UCS 1000 R4.2 Administration 585-313-507 Hourly Call Data Summary Reports are not processed until midnight of each day. If you make a request for information on Tuesday, the information will not be displayed until the following day, Wednesday.
Page 370 Start at the Call Data Summary Report window and press The system displays the Actions Menu UCS 1000 R4.2 Administration 585-313-507 You cannot print this report if a printer is not configured for use with the voice system. See Chapter 6, Peripheral Administration printer administration.
Page 371 The system displays the Actions Menu Select: > Update The system updates the report and displays the values last saved. UCS 1000 R4.2 Administration 585-313-507 on page 327 (Actions). Reports Administration for how to modify this (Figure 145 on page (Figure 143 on page 314).
Page 372: Message Log Report
• To display the Message Log Report: Displaying the Message Log Start at the Reports menu Report > Message Log Report UCS 1000 R4.2 Administration 585-313-507 Reports Administration (Figure 141 on page 310) and select: Issue 3 April 2000 333...
Page 373 Common Administration Reports Administration The system displays the Message Log Report window (Figure 149). Figure 149. Message Log Report Window (Prev Page) and (Next Page) to scroll through the report. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 334...
Page 374 – (none) — no error; informational purposes only. Date and time when error message was generated. Time UCS 1000 R4.2 Administration 585-313-507 defines the information in the Message Log Report. Reports Administration 1 of 2 Issue 3 April 2000 335...
Page 375 The DIO processes are the disk input/output for VROP. • The T1 interface process (TWIP). • The speech processing interface process (SPIP). • The integrity checking (iCk) process. • UCS 1000 R4.2 Administration 585-313-507 Reports Administration 2 of 2 Issue 3 April 2000 336...
Page 376 Report Report window: Start at the Message Log Report window press The system displays the Actions Menu Figure 150. Message Log Report Actions Menu UCS 1000 R4.2 Administration 585-313-507 (Actions). Reports Administration (Figure 149 on page 334) and (Figure 150).
Page 377 Report Message priority • Message source • Circuit card • Start and stop time for the report • UCS 1000 R4.2 Administration 585-313-507 (Explain). field. (Save). Reports Administration (Figure 151). Issue 3 April 2000 338...
Page 378 To limit what is displayed in the Message Log Report window: Start at the Message Log Report window press The system displays the Actions Menu Select: > Modify UCS 1000 R4.2 Administration 585-313-507 (Actions). Reports Administration (Figure 149 on page 334) and (Figure 150 on page 337).
Page 379 The default is all, meaning that all message sources are included. UCS 1000 R4.2 Administration 585-313-507 152). field to limit the type of messages you want to see based on (Choices) to select from a menu.
Page 380 Stop Time: enter today, all messages logged up to (but not including) the current day are displayed. Note: UCS 1000 R4.2 Administration 585-313-507 Card: MM/DD HH:MM MM/DD HH:MM field is left blank, the end of the message log is used. If you...
Page 381 The system displays the previously displayed Message Log report. (Optional) Press The system displays the Actions Menu (Optional) Select: > Update UCS 1000 R4.2 Administration 585-313-507 field to specify the number of most recent messages (Save). (Prev Page) and (Next Page) to scroll through the report.
Page 382 See Report page 338 UCS 1000 R4.2 Administration 585-313-507 You cannot print this report if a printer is not configured for use with the voice system. See Chapter 6, Peripheral Administration printer administration. (Actions).
Page 383: Administrative Commands Log Report
The Administrative Commands Log report identifies when the command was successfully executed and whether it was done manually or by the voice system. UCS 1000 R4.2 Administration 585-313-507 (Actions). Reports Administration (Figure 149 on page...
Page 384 Report. Commands Log To display the Administrative Commands Log Report: Report Start at the Reports menu UCS 1000 R4.2 Administration 585-313-507 Some commands and activities log only a Start message entry. (Figure 141 on page Reports Administration 310) and select:...
Page 385 > Message Log Report The system displays the Message Log Report window page Press The system displays the Actions Menu Select: > Modify UCS 1000 R4.2 Administration 585-313-507 334). (Actions). Reports Administration (Figure 149 on (Figure 150 on page 337).
Page 386 Enter the start time for the message search in the is, enter the time of the first entry to be displayed. For example, entering 02/05 10:00 indicates that you want to search entries that occurred on February 5 after 10 a.m. UCS 1000 R4.2 Administration 585-313-507 153). field. Priority: field blank.
Page 387 For example, if you enter 5, the system displays only the 5 most recent matching records. UCS 1000 R4.2 Administration 585-313-507 MM/DD HH:MM MM/DD HH:MM...
Page 388 Administrative Commands Log Report data Figure 154. Administrative Commands Log Report Window The list below describes the entries in the Administrative Commands Log window: UCS 1000 R4.2 Administration 585-313-507 (Save). (Displayed under the Message Log Report Window) (Prev Page) and (Next Page) to scroll through the report.
Page 389 — Full text of the result of the command or activity Disposition (Actions). You cannot print this report if a printer is not configured for use with the voice system. See Reports Administration — Full text of the command or...
Page 390 See Commands Log Report on page 338 Report To update the Message Log Report: UCS 1000 R4.2 Administration 585-313-507 Chapter 6, Peripheral Administration printer administration. 349) displayed under the Message Log Report window and press (Actions).
Page 391: Traffic Report
Percentage of time that a channel was occupied for a specific hour • Note: UCS 1000 R4.2 Administration 585-313-507 349) displayed under the Message Log Report window and press (Actions). Traffic summary information is prepared at midnight for the entire day.
Page 392 Displaying the Traffic Report Start at the Reports menu > Traffic Report The system displays the Traffic Report window Figure 155. Traffic Report Window UCS 1000 R4.2 Administration 585-313-507 Reports Administration (Figure 141 on page 310) and select: (Figure 155).
Page 393 To modify the Traffic Report: Start at the Traffic Report menu (Actions). UCS 1000 R4.2 Administration 585-313-507 describes the information in this report. Description Channel that handled the call Time period when system traffic is monitored...
Page 394 11 p.m. The default is all, meaning that the system collects traffic data for the entire 24-hour period of the day specified in the field. UCS 1000 R4.2 Administration 585-313-507 field, or press (Choices) to select from a menu. The default is...
Page 395 > Update The system updates the report and displays the values that were saved last. UCS 1000 R4.2 Administration 585-313-507 Summarize?: The Traffic Summary report provides information on the total traffic volume for each channel for the range of hours specified in the Traffic Report window.
Page 396 See page 354 UCS 1000 R4.2 Administration 585-313-507 You cannot print this report if a printer is not configured for use with the voice system. See Chapter 6, Peripheral Administration printer administration.
Page 397: Signal Processing Activity Report
These resources include: Signal processing algorithms • Speech and signal processing (SSP) circuit cards • Feature licensing • UCS 1000 R4.2 Administration 585-313-507 Reports Administration (Figure 155 on page 353) and press (Figure 143 on page 314). Issue 3 April 2000 358...
Page 398 Each field contains entries representing average and peak values for circuit card occupancy, followed by average and peak values for use by each of the following processes/features: UCS 1000 R4.2 Administration 585-313-507 WholeWord Speech Recognition FlexWord Speech Recognition...
Page 399: Custom Database Reports
ORACLE environment variables in the shell application: # beginning of ORACLE environment variable definition ORACLE_SID=A;export ORACLE_SID ORACLE_HOME=/oracle;export ORACLE_HOME PATH=$PATH:$ORACLE_HOME/bin;export PATH ulimit 2113674 # end of ORACLE environment variable definition UCS 1000 R4.2 Administration 585-313-507 Text-to-Speech Dial Pulse Recognition Play Code CELP spar on page 575...
Page 400: Common Administrative Procedures
Common Administration Common Administrative Procedures See “Common System Procedures," in UCS 1000 R4.2 System Reference, 585-313-210, for information and procedures to perform the following common administrative tasks: Format diskettes and cartridge tapes • Create a system backup • Restore the system from backup •...
Page 401: A Summary Of Commands
UCS 1000 R4.2 Administration 585-313-507 Summary of Commands Table 27 lists all the commands. Function Adds a phrase to a UNIX talkfile (SSP only). Adds a voice or code header to a speech file (SSP only).
Page 402 UCS 1000 R4.2 Administration 585-313-507 Function Attaches a unit. Changes or displays the parameters associated with the autoreboot feature. Reports the status of the voice system Bulletin Board. Generates a call classification data summary report.
Page 403 1 diagnose card dip_int UCS 1000 R4.2 Administration 585-313-507 Function Checks the resources available in the database. Lists fragmentation information on the database. Checks the space available in the database by partition. Provides database use by oracle user.
Page 404 UCS 1000 R4.2 Administration 585-313-507 Function Displays the services assigned to channels. Displays information about specified cards. Displays channel information. Displays the services assigned to DNIS and ANI numbers. Displays an equipment group report.
Page 405 UCS 1000 R4.2 Administration 585-313-507 Function Deletes a phrase from a UNIX talkfile (SSP only). Displays online error message explanations. Queues or sends a fax. Displays a status of the fax transmissions. Populates a user’s home directory with files saved as part of an assisted upgrade.
Page 406 UCS 1000 R4.2 Administration 585-313-507 Function Allows shell scripts to log a specific message. Displays and changes the parameters used to display messages and explanation texts. Reads an alerter description and generates the code that implements the description.
Page 407 UCS 1000 R4.2 Administration 585-313-507 Function Places a unit in the manual-out-of-service (MANOOS) state. Removes a software package. Restores a unit to the in-service (INSERV) state. Turns off minor, major, and critical alarms on the TAM unit.
Page 408 UCS 1000 R4.2 Administration 585-313-507 Function Backs up speech (SSP only). Displays information about the pack file running on an SSP card. Prints the version of the SSP driver currently installed on a machine.
Page 409 UCS 1000 R4.2 Administration 585-313-507 Function Provides automated assistance in upgrading the system software to the latest release. Verifies the information associated with a specific logging message format. Disables the automatic restarting of the voice system.
Page 410: Add
If an error occurs, system messages are printed on the controller screen. The source file may be a full path name or a relative path name. See Chapter 4, “Alarm and Log Messages,” in UCS 1000 R4.2 System Reference, 585-313- 210, for how to respond to a system message.
Page 411 See Also copy erase list UCS 1000 R4.2 Administration 585-313-507 The add command adds a phrase to the SPEECHDIR default directory, which is /home2/vfs/talkfiles. To add a phrase, the conventional naming scheme must be followed. Issue 3 April 2000 372...
Page 412: Addhdr
Before converting between voice and code headers, you must strip off any existing headers. See Also codetype, striphdr UCS 1000 R4.2 Administration 585-313-507 addhdr Issue 3 April 2000 373...
Page 413: Alarm_Cutoff
The alarm_cutoff command disables the buzzer on the TAM unit. annotate The annotate command annotates the transaction state machine (TSM) trace stream with a message. Synopsis annotate [channel] <“message”> UCS 1000 R4.2 Administration 585-313-507 alarm_cutoff Issue 3 April 2000 374...
Page 414: Assign Card/Channel
1 “This is a test 1 for channel 1” assign card/channel The assign card command assigns a group number to a card. The assign channel command assigns a group number to a channel. UCS 1000 R4.2 Administration 585-313-507 assign card/channel Issue 3 April 2000 375...
Page 415 Reference to a nonexistent channel or nonexistent group in this command causes it to fail. UCS 1000 R4.2 Administration 585-313-507 — The channel number (a single card or channel number, a — The “eqpgrp” when assigning to an equipment group —...
Page 416: Assign_Permissions
Synopsis assign_permissions <user login> <permissions level> Description The assign_permissions command assigns voice system security permissions to a user. Security permissions determine the areas of the voice UCS 1000 R4.2 Administration 585-313-507 assign_permissions Issue 3 April 2000 377...
Page 417 The following example executes the command to assign voice system security to a user with the user login of brown. assign_permissions brown operations UCS 1000 R4.2 Administration 585-313-507 Chapter 2, UNIX Administration argument represents the user who is to be assigned security...
Page 418: Assign Service/Startup
Use the display script command to see a list of valid service names. UCS 1000 R4.2 Administration 585-313-507 assign service/startup Issue 3 April 2000 379...
Page 419 The following example assigns service DNIS to all channels. assign service *DNIS_SVC to chan all The following example assigns startup service stdout to channels 4 through assign startup stdout to chan 4-7 UCS 1000 R4.2 Administration 585-313-507 assign service/startup Issue 3 April 2000 380...
Page 420 6000:9000 The following example assigns the service stdout to DNIS 3000 and ANI 2000-3000. assign service stdout to dnis 3000 ani 2000:3000 See Also display eqpgrp/group delete eqpgrp UCS 1000 R4.2 Administration 585-313-507 assign service/startup Issue 3 April 2000 381...
Page 421: Attach
If no card number or channel number is given, the system displays a syntax message. UCS 1000 R4.2 Administration 585-313-507 — This option identifies the unit; the choices are “channel” or “card.” — This option specifies the channel or card number, a range of...
Page 422 UCS 1000 R4.2 Administration 585-313-507 — This option disables prompting from the system whether to wait until —...
Page 423: Autoreboot
The following example attaches a card to channel 2, port 1. attach card 2.1 See Also detach restore remove autoreboot The autoreboot command provides a means of changing or displaying the parameters associated with the autoreboot feature. UCS 1000 R4.2 Administration 585-313-507 autoreboot Issue 3 April 2000 384...
Page 424 5. window <minutes> • reboots UCS 1000 R4.2 Administration 585-313-507 — This option specifies whether to enable or disable the — This option specifies the number of unanticipated — This option specifies the time period for the parameter. The default is 60 minutes.
Page 425 UNIX panic, a system restart R ES ET, UCS 1000 R4.2 Administration 585-313-507 — This option specifies the amount of time that the — This option shows the current values of the automatic reboot minutes preceding the most recent system boot.
Page 426: Bbs
BB and printed in short format. Otherwise the information displayed is controlled by following options: -d — • UCS 1000 R4.2 Administration 585-313-507 Prints information about the dynamic portion of the BB (the default). window Issue 3 April 2000 387...
Page 427 Table 28. bbs Column Headings Column Name BBNAME CDATE UCS 1000 R4.2 Administration 585-313-507 Prints information about the hardcoded portion of the BB. Generates a long listing. The system displays all fields. Table 28 on page 388. In the table, the letter l indicates the long...
Page 428 Example The following example prints a long listing, displaying all possible fields. bbs -l UCS 1000 R4.2 Administration 585-313-507 Option Description The semaphore key associated with the process...
Page 429: Ccarpt
5/27/96 is interpreted as May 27, 1996. If the year argument is between 00 and 69, the 21st century is assumed. • For example, 5/27/06 is interpreted as May 27, 2006. UCS 1000 R4.2 Administration 585-313-507 <start_date>, and <end_date> ccarpt...
Page 430: Cddrpt
October 14 through October 20, 1993, and are equivalent command statements. ccarpt 10/14/93 10/20/93 ccarpt 10/20/1993 10/20/1993 cddrpt The cddrpt command generates a call data detail report. Synopsis cddrpt <records> <service> <calldata> <date> UCS 1000 R4.2 Administration 585-313-507 cddrpt Issue 3 April 2000 391...
Page 431 If a 2-digit year argument is used, the following rules apply: UCS 1000 R4.2 Administration 585-313-507 — This parameter represents the number of records to be — This parameter represents the script (application) name, or —...
Page 432 If you get the above message while running cddrpt, take the following remedial steps: Make certain the /vs/trans/<application>.D file exits and is current. • Remove unnecessary files from the /vs/trans/ directory. • UCS 1000 R4.2 Administration 585-313-507 cddrpt Issue 3 April 2000 393...
Page 433: Cdsrpt
The valid options are “n” for not including event data or “y” to include event data. UCS 1000 R4.2 Administration 585-313-507 — This parameter is the hour the call data was collected. It can — This parameter is the script (application) name, or “all”...
Page 434 Call event summary data is not included in the report. cddrpt all balance_chk n 10/20/93 UCS 1000 R4.2 Administration 585-313-507 — This parameter is the date the data was collected in the system If the year argument is 70 and above, the 20th century is assumed. For example, 5/27/96 is interpreted as May 27, 1996.
Page 435: Codetype
Description The codetype command identifies the type of coding header that is present in a speech file. Codetype recognizes PCM64, ADPCM32, ADPCM16, SBC24, SBC16, or CELP16 headers. UCS 1000 R4.2 Administration 585-313-507 codetype Issue 3 April 2000 396...
Page 436: Configure_Tam
There are no arguments for this command. Description The configure_tam command downloads the configuration file for the TAM unit. The configuration settings are saved and used as the active TAM configuration on reboot. UCS 1000 R4.2 Administration 585-313-507 configure_tam Issue 3 April 2000 397...
Page 437: Copy
Note: Note: UCS 1000 R4.2 Administration 585-313-507 Only the login root can copy a phrase to any of the root directories. Users without root permission can copy phrases only to directories for which they have permission, usually under their login id.
Page 438: Cputype
174 from talkfile 25 to /speech/talk/h.4 See Also erase list cpuType The cpuType command returns the type of central processing unit (CPU) used in the system. Synopsis cpuType UCS 1000 R4.2 Administration 585-313-507 cpuType Issue 3 April 2000 399...
Page 439: Cvis_Mainmenu
The cvis_mainmenu program is a menu interface used to access the Administration menu. See the more information about the administration menus. See Also cvis_menu UCS 1000 R4.2 Administration 585-313-507 command returns a 4, you are using a 486. To determine the return Chapter 3, Voice System Administration cvis_mainmenu , for...
Page 440: Cvis_Menu
Description This command provides access to the Voice System Administration menu. See Also cvis_mainmenu dbcheck The dbcheck command checks the resources available in the database (Version 7 ORACLE). UCS 1000 R4.2 Administration 585-313-507 cvis_menu Issue 3 April 2000 401...
Page 441 UCS 1000 R4.2 Administration 585-313-507 option installs cron entries (optional) to run dbcheck at regular option removes any cron entry set up by the...
Page 442 (~). Below are sample outputs. (Output to error log when less than 13% available space/extents or more than 23% used by rollback) UCS 1000 R4.2 Administration 585-313-507 dbcheck (15% default) (20%...
Page 443 ${EXPLAINDR}//translateLst /vs/bin/util/croncdh /usr/spool/cron/crontabs/root /usr/spool/cron/crontabs/root.bu UCS 1000 R4.2 Administration 585-313-507 -- -- --- Database 10 percent free, 3072 Blocks of 30720 available. Reason: Low DB Space. -- -- --- Extents low, 100 used of 121, on object MY_TABLE Reason: Low DB Extents -- -- --- Rollback segments=7680 blocks, 25 percent of total space.
Page 444 System Message Display screen as described in page See Also dbfrag dbfree dbused explain logCat UCS 1000 R4.2 Administration 585-313-507 dbcheck log messages are installed using dbcheck -i, the alarm 67, of Chapter 3, Voice System Administration dbcheck Message Administration on Issue 3 April 2000 405...
Page 445: Dbfrag
The following requests fragmentation information in megabytes (using the option). UCS 1000 R4.2 Administration 585-313-507 option. This tool is useful to get a quick check on database usage and dbfrag Issue 3 April 2000 406...
Page 446 -h | awk ‘length>1 {print $5}’ 10240 Diagnostics The program returns the following: 0 — Success 1 — Processing Error See Also dbcheck dbfree dbused UCS 1000 R4.2 Administration 585-313-507 % FREE AVG/FRAG LARGEST ------------ ---------------- -------------- 84.40 5.44 108.12...
Page 447: Dbfree
2048 bytes/block (ORACLE blocks). There is also a column that lists the same information in megabytes. The headers. Below is a sample output of the dbfree command. UCS 1000 R4.2 Administration 585-313-507 option removes the column Issue 3 April 2000 408...
Page 448 SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM 29 rows selected. Diagnostics The program returns the following values: 0 — Success 1 — Processing error UCS 1000 R4.2 Administration 585-313-507 MBYTES FREE FILE_ID START_BLOCK --------------------- ---------------------- 5142 5560 4892 7892 4164 5598...
Page 449: Dbused
Objects are tables, indexes, clusters, rollback, and cache. The default user is sti/sti. The information grouped by objects. The special user “all” reports information for UCS 1000 R4.2 Administration 585-313-507 dbused option reports summary...
Page 450: Cca
NAME ------------------------------- CCASUM CDHSUM EVENTS EVSUM LDBCOLS Below is output for user “sti.” UCS 1000 R4.2 Administration 585-313-507 option skips the header message. This option is -u <uid/passwd> Space allocated to objects. Oracle blocks (2048 Bytes/Block) TYPE BLOCKS ---------------- ----------------...
Page 451 CDHSUM EVENTS EVSUM LDBCOLS Diagnostics The program returns the following values: 0 - Success 1 - Processing error See Also dbfrag dbfree dbcheck UCS 1000 R4.2 Administration 585-313-507 TYPE BLOCKS MBYTES ---------------- ---------------- ---------------- INDEX TABLE TABLE TABLE TABLE TABLE...
Page 452: Decode
Decode is a filter that converts ADPCM16 or ADPCM32 files to PCM64 files. Warning Coding headers should be stripped (using the stripdhr command) before running decode. See Also addhdr codetype encode striphdr UCS 1000 R4.2 Administration 585-313-507 decode Issue 3 April 2000 413...
Page 453: Defservice
The -h option allows you to print the usage statement and then exit. The -n option uses the default values for all options not specified on the command line. However, no defaults exist for the <process> and <application> parameters. UCS 1000 R4.2 Administration 585-313-507 defService Issue 3 April 2000 414...
Page 454 2 — ANI type billing number preferred • 3 — ANI type calling party SID)) only • 4 — ANI type calling party (SID) preferred • UCS 1000 R4.2 Administration 585-313-507 -s <servicename> is non-NULL. Otherwise, IRP_SERVICE_NAME is set to defService...
Page 455: Delete Card/Channel
/vs/trans/<application>.T file. Files /vs/trans/*.T See Also assign delete iRAPI -AD(4irAPI-AD) irRegister(3irAPI) delete card/channel The delete card/channel command removes a card or channel from a service or an equipment group. UCS 1000 R4.2 Administration 585-313-507 delete card/channel Issue 3 April 2000 416...
Page 456 To delete an equipment group, use the delete eqpgrp command. UCS 1000 R4.2 Administration 585-313-507 — Specifies the card or channel number (a single card or —...
Page 457 4 from svcgrp 1 The following example deletes channels 10 through 13 from equipment group delete channel 10-13 from eqpgrp 3 See Also delete eqpgrp delete service UCS 1000 R4.2 Administration 585-313-507 delete card/channel Issue 3 April 2000 418...
Page 458: Delete Eqpgrp
Examples The following example removes equipment group number 3. delete eqpgrp 3 The following example removes all equipment groups. delete eqpgrp all See Also assign card/channel UCS 1000 R4.2 Administration 585-313-507 delete eqpgrp <group number> Issue 3 April 2000 419...
Page 459: Delete Service/Startup
• <chan | dnis> • UCS 1000 R4.2 Administration 585-313-507 — Specifies the name of application. — Specifies the name of the service group. delete service/startup Issue 3 April 2000 420...
Page 460 The following example deletes the service stdout and startup service stdin from channels 4 through 7. delete startup stdin service stdout from chan 4-7 UCS 1000 R4.2 Administration 585-313-507 Only telephone numbers that were assigned using the assign service/startup command can be deleted.
Page 461 The following example deletes the service stdout from DNIS 3000 and ANI 2000-3000. delete service stdout from dnis 3000 ani 2000:3000 See Also assign service/startup display services display dnis UCS 1000 R4.2 Administration 585-313-507 delete service/startup Issue 3 April 2000 422...
Page 462: Detach
If no card number or channel is given, the system displays a syntax message. UCS 1000 R4.2 Administration 585-313-507 — Identifies the unit. The choices are “channel” or “card.” — Specifies the channel or card number, a range of channel or...
Page 463 UCS 1000 R4.2 Administration 585-313-507 — This optional parameter disables prompting from the system — This optional parameter is used to enable secondary command...
Page 464 The following example detaches channels 1 through 3 and places them in the NONEX state as far as the system is concerned. detach channel 1-3 See Also attach remove restore UCS 1000 R4.2 Administration 585-313-507 detach Issue 3 April 2000 425...
Page 465: Diagnose Bus 1
The output is sent to the screen and also saved to a file in /vs/data/diagnose called busDiag.1. Example The following example diagnoses bus 1. diagnose bus 1 UCS 1000 R4.2 Administration 585-313-507 diagnose bus 1 Issue 3 April 2000 426...
Page 466: Diagnose Card
• diagnostics assume the default values during the test and the user is informed when the diagnostics are completed. UCS 1000 R4.2 Administration 585-313-507 card number option is the card number you want to diagnose. — Prevents prompting from the system during diagnostic tests. The...
Page 467 T1 diagnostics are executing online tests and a conflict is detected, the diagnose card command is blocked. If T1 diagnostics are executing UCS 1000 R4.2 Administration 585-313-507 — Enables secondary command registration. See the description of — Disables prompting from the system whether to wait until a conflict —...
Page 468 To delete out of the command, press command, you may need to press aware, however, that this fixes the console, but does not terminate the UCS 1000 R4.2 Administration 585-313-507 . If this does not stop the D EL and backslash simultaneously. Be...
Page 469 The following example runs diagnostics on cards 4 through 7. diagnose card 4-7 The following example runs diagnostics on cards 4 through 7 immediately, dropping all calls currently in progress. diagnose card 4-7 immed UCS 1000 R4.2 Administration 585-313-507 Further administrative action may be board number board diagnose card has been number.
Page 470: Dip_Int
Scripts running on the channel receive the EDIPINT event. CAUTION: Be careful when you use this command. It may affect other applications running on the system. UCS 1000 R4.2 Administration 585-313-507 dip_int channel or the Issue 3 April 2000 431...
Page 471 If dip_int returns a value of 2, then dip_int failed due to temporary condition. In this case, the user should attempt the dip_int command again. See Also soft_disc UCS 1000 R4.2 Administration 585-313-507 dip_int Issue 3 April 2000 432...
Page 472: Display Assignments
The display assignments command options are shown in Table 29. display assignments Command Options Option all (default) service name UCS 1000 R4.2 Administration 585-313-507 Table Description Displays information on all services Displays channels assigned with a specific service...
Page 473 The following example displays information for all channels that have the startup service disp assignments startup xxx UCS 1000 R4.2 Administration 585-313-507 Description Displays channels assigned with a specific startup service Displays assignments for the channel specified by chan#.
Page 474: Display Card
— Displays information on all cards. • t1 — Displays all T1 cards. • sp — Displays all SSP cards. • lsps — Displays all LSPS cards. • UCS 1000 R4.2 Administration 585-313-507 display card Issue 3 April 2000 435...
Page 475 Examples The following example displays card information on channel 2 port 0. disp card 2.0 The following example displays information on all cards. disp card all UCS 1000 R4.2 Administration 585-313-507 display card Issue 3 April 2000 436...
Page 476 13 Manoos Mar 24 11:26:02 6.14 14 Manoos Mar 24 11:26:02 6.15 15 Manoos Mar 24 11:26:02 6.16 16 Manoos Mar 24 11:26:02 UCS 1000 R4.2 Administration 585-313-507 CLASS: Signal_Processor(SSP) CLASS: Digital(T1) SERVICE-NAME PHONE feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst...
Page 477 30 Manoos Mar 24 11:26:16 15.7 31 Manoos Mar 24 11:26:16 15.8 32 Manoos Mar 24 11:26:16 15.9 33 Manoos Mar 24 11:26:16 UCS 1000 R4.2 Administration 585-313-507 feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst CLASS: Signal_Processor(SSP) CLASS: Digital(T1) SERVICE-NAME PHONE...
Page 478 16.4 52 Manoos Mar 24 11:26:09 16.5 53 Manoos Mar 24 11:26:09 16.6 54 Manoos Mar 24 11:26:09 16.7 55 Manoos Mar 24 11:26:09 UCS 1000 R4.2 Administration 585-313-507 feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst feature_tst...
Page 479 The following example displays information on all cards in the “Mtc” state. disp card mtc The following example displays information on all T1 cards in the "Broken" state. disp card t1 broken UCS 1000 R4.2 Administration 585-313-507 feature_tst feature_tst feature_tst feature_tst...
Page 480: Display Channel
— Displays all channels in the nonexistent state. • broken — Displays all channels in the broken state. • UCS 1000 R4.2 Administration 585-313-507 A range of channels may be specified in the form m–n. display channel Issue 3 April 2000 441...
Page 481 1 The following example displays information all channels being used by the TSM process. disp channel tsm The following example displays information on all channels. disp channel all UCS 1000 R4.2 Administration 585-313-507 display channel Issue 3 April 2000 442...
Page 482: Display Dnis
The display dnis command is used to display all the services assigned to DNIS and ANI numbers. Example The following example displays information for all the services assigned to DNIS and ANI numbers: disp dnis UCS 1000 R4.2 Administration 585-313-507 display dnis Issue 3 April 2000 443...
Page 483: Display Eqpgrp/Group
The following example lists all the equipment assigned to equipment group 1. disp eqpgrp 1 The following example lists all the equipment assigned to equipment groups 2 through 20. disp group 2-20 UCS 1000 R4.2 Administration 585-313-507 display eqpgrp/group group number is the number of the Issue 3 April 2000 444...
Page 484: Display Equipment
MEML, MEMU, and VGA cards). Not available for the LSPS. vintage — displayed for E1/T1 and SSP. • suffix — displayed for E1/T1 and SSP. • display messages The display messages command displays system (error) messages. UCS 1000 R4.2 Administration 585-313-507 display equipment Issue 3 April 2000 445...
Page 485 “Press the ENTER key to see more, or enter ‘q’ to quit.” If you do not want to be prompted to press of the messages at once), use the -c option. UCS 1000 R4.2 Administration 585-313-507 display messages (that is, if you want to display all...
Page 486 ‘*C’,‘**’,‘*’ all where *C, **, and * must be enclosed in quotes. UCS 1000 R4.2 Administration 585-313-507 argument should be used to display messages with specific types You should use the priority alarm argument when alarms are needed, otherwise use the priority events argument.
Page 487 Examples of specifying the date are: “May 1, 1992” • UCS 1000 R4.2 Administration 585-313-507 option allows you to specify a starting time for display of messages. display messages Issue 3 April 2000 448...
Page 488 If only the date is specified, the time defaults to the beginning of the day. For example, display messages start today displays all of the messages that were logged today (the day in which the command is executed). UCS 1000 R4.2 Administration 585-313-507 display messages Issue 3 April 2000 449...
Page 489 For example, display messages card 2,3 displays messages for cards 2 and 3 and display messages card 0-2 displays messages for cards 0, 1, and 2. UCS 1000 R4.2 Administration 585-313-507 option allows you to display messages logged up to a specific time. stop...
Page 490 100 displays the last 100 messages logged for T1 cards and T1 channels. logged. For example, display messages id TWIP004 displays all UCS 1000 R4.2 Administration 585-313-507 card option to display messages logged about a...
Page 491 Speech Database Process For example, display messages source TWIP displays all messages logged regarding T1 cards and channels. UCS 1000 R4.2 Administration 585-313-507 option allows you to display messages logged by a particular Table 30 shows some of the standard system processes.
Page 492 All messages are displayed with two or three lines of information. Messages are separated by a blank line to ease viewing. UCS 1000 R4.2 Administration 585-313-507 option allows you to specify a regular expression as accepted by that may appear in any part of a message. (See...
Page 493 YYYY Year SOURCE Source TTTTTTTT 8 char Msg ID (Tag) FRU Type UCS 1000 R4.2 Administration 585-313-507 TTTTTTTT YY UU NUM TEXT... (continuation if necessary.) TEXT Examples *C (Critical), ** (Major), * (Minor), ““(Event) Sun - Sat Jan 1 - Dec 31 00:00:00 - 11:59:59 EST, EDT, CST...
Page 494 TWIP017 Wed Jan TRIP002 Wed Jan TRIP005 UCS 1000 R4.2 Administration 585-313-507 Examples CA (Card) or CH (Channel) or -- if N/A 000 to 999 or --- if N/A Varies with message (see example); can be more than one line long.
Page 495: Display_Permissions
Example The following example displays voice system security permissions for a specific user. display_permissions brown See Also unassign_permissions assign_permissions UCS 1000 R4.2 Administration 585-313-507 argument represents the user for which permissions are to display_permissions Issue 3 April 2000 456...
Page 496: Display Services
The following example lists all valid services or scripts currently on the system. disp services display_tam The display_tam command displays the sensors monitored by the TAM unit, including current value, threshold values, alarm levels, actions, and so on. UCS 1000 R4.2 Administration 585-313-507 display services Issue 3 April 2000 457...
Page 497: Dspactalarms
[-s /searchPat/] Description Display the active alarms. Variables include: -H — suppress header lines prior to the first alarm. • -t lines — tail the last "lines" of file. • UCS 1000 R4.2 Administration 585-313-507 dspActAlarms Issue 3 April 2000 458...
Page 498: Dspretalarms
[-H] [-t cnt] [-b cnt] [-a startTime] [-z endTime] [-s /searchPat/] Description Display the retired alarms. Variables include: -H — suppress header lines prior to the first alarm. • UCS 1000 R4.2 Administration 585-313-507 dspRetAlarms Issue 3 April 2000 459...
Page 499: Edexplain
-s locant — search for specific patterns or times. There may be more • than one specification. See Also dspActAlarms retireAlarms edExplain The edExplain command edits the explanation text for one or more message tags. Synopsis edExplain {msgID} [...] UCS 1000 R4.2 Administration 585-313-507 edExplain Issue 3 April 2000 460...
Page 500 << {tag} [{tag}...] >> This identifies the explanation or procedure and all its alternate names as defined in the translation file $EXPLAINDIR/translateLst. UCS 1000 R4.2 Administration 585-313-507 edExplain Issue 3 April 2000 461...
Page 501 The second line identifies the explanation. Then the text describing the problem follows. %W% %T% %H% << TWIP007 TWIP_BDERR >> ... text of explanation describing what a T1 card error means... UCS 1000 R4.2 Administration 585-313-507 edExplain Issue 3 April 2000 462...
Page 502: Encode
The voice header used by GSE should be stripped (using stripdhr) before running encode. Appropriate code headers must be added (using addhdr) before the converted file can be played on the voice system. UCS 1000 R4.2 Administration 585-313-507 encode Issue 3 April 2000 463...
Page 503: Erase
A single phrase, for example, 1 • A set of phrases, for example, 1, 2, 5 • A range of phrases, for example, 1–5 • All phrases, for example, all • UCS 1000 R4.2 Administration 585-313-507 erase Issue 3 April 2000 464...
Page 504 Note: Example The following command erases phrase 174 from talkfile 23. erase phrase 174 from talkfile 23 UCS 1000 R4.2 Administration 585-313-507 The erase command removes a phrase from the SPEECHDIR default directory, which is /home2/vfs/talkfiles. erase once Issue 3 April 2000 465...
Page 505: Explain
29 See Also copy list explain The explain command displays on-line error message explanations. Synopsis explain {msgID} [...] explain -l {pattern} [...] explain -d {msgID} [...] UCS 1000 R4.2 Administration 585-313-507 explain Issue 3 April 2000 466...
Page 506 Variables for Advanced Users These environment variables are intended for advanced users only. UCS 1000 R4.2 Administration 585-313-507 is one of the two forms of identification that comes with each option is used, explain looks up all messages whose is anchored at the beginning of the...
Page 507 To create a new explanation, you must provide both. When modifying an existing explanation, all you need to do is edit the file containing the explanation. UCS 1000 R4.2 Administration 585-313-507 PAGER=cat explain {msgID} or explain -d {msgID} explain or setting PAGER=cat will (root).
Page 508 ADM001ADM_SYSERR ALERT003AL_INVALID_THRESHOLDAL_INVALID_T The description for ADM001 and ADM_SYSERR are found in a file named ADM_SYSERR. The description for ALERT003 and AL_INVALID_THRESHOLD are found in a file named AL_INVALID_T. The UCS 1000 R4.2 Administration 585-313-507 explain Issue 3 April 2000 469...
Page 509 This is the installation directory. The default is /. VERBOSITY This is a debugging aid. Setting it to anything cause debugging output to be generated while edExplain performs its job. UCS 1000 R4.2 Administration 585-313-507 {msgID} rather than the {CLASS}nnn {CLASS}nnn ${PRODUCTROOT}/gendb/data/explain.
Page 510: Findhomes
Note that this command only works if users have the same login ID as they had on the preupgrade system. UCS 1000 R4.2 Administration 585-313-507 command provides a convenient way to restore your files findHomes /etc/passwd directory.
Page 511 <homedir> is the last directory in the full-path-name home directory specified for each user in the /etc/passwd file on the preupgraded system. Often, <homedir> is the user’s login ID. If the file restoration to this directory UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 472...
Page 512: Fixlogfile
Synopsis fixLogFile [-d] [-s {save-file}] [-r] [-a] [-S] [-o {spec}] [-n {spec}] file1 [file2...] UCS 1000 R4.2 Administration 585-313-507 A message is printed indicating any directory for which all the files are not successfully relocated. fixLogFile...
Page 513 UCS 1000 R4.2 Administration 585-313-507 — Deletes the message entirely from the logging file. — Demaps the message. This entails expanding the message in the —...
Page 514 The option automatically converts all of the compressed logging files found in ${LOGROOT}/data. No file names can be provided if the specified. When the UCS 1000 R4.2 Administration 585-313-507 flag suppresses this output. {spec} argument, which has the following form: portion specifies an alternate directory in which the is missing, the default file names apply.
Page 515 If the conversion takes place while the logdaemon process is running, be sure to either stop and restart logdaemon or reinitialize it using the reinitLog command. See Also logCat logdaemon UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 476...
Page 516: Ick, Ickadmin
Its secondary job is to serve as a command interface to a human user and convey commands to the iCk process which is running as a daemon process. UCS 1000 R4.2 Administration 585-313-507 process performs various jobs that fall into the category of “integrity”...
Page 517 0x0040 V_PIPECMDS 0x0080 V_TRACE 0x0100 V_SERVICE UCS 1000 R4.2 Administration 585-313-507 Table 32 describes the bit meanings. Description Log messages whenever the Bulletin Board is rescanned Log messages when timing messages are sent Log messages when hung process checking is performed...
Page 518 When running as a daemon process, iCk accepts a file name, which is the name of the rules file from which it is supposed to operate. If not specified, the default rules file is /vs/etc/iCk.rules. UCS 1000 R4.2 Administration 585-313-507 command also accepts environment variables from the command iCk, iCkAdmin flag.
Page 519 • This option causes iCkAdmin to verbosely check out the rules file and report complaints. UCS 1000 R4.2 Administration 585-313-507 flag or by the alternate name iCkCmd, is This option specifies that iCk to run in interactive mode. This causes it to generate prompts as it requests information from its standard input.
Page 520 In the descriptions of the activities, the following definitions apply: {process} • Board, that is, TSM or MTC. UCS 1000 R4.2 Administration 585-313-507 complete. options, the entryType is the name of a type of entry — This is the ASCII name of a process appearing in the Bulletin...
Page 521 One of three forms is used: UCS 1000 R4.2 Administration 585-313-507 — This is specification of the run levels at which to perform the — This indicates the activities performed repetitively Perform the activity once when the rules are first read and then do not perform it again.
Page 522 Summary of Commands UCS 1000 R4.2 Administration 585-313-507 All five elements are required for the specification to be accepted. Each element can be: • All items in class (days of the month, hours in the day, and so on.). •...
Page 523 Within the command itself, there are four meta-words that can be used to generate flexible commands. Not all four meta-words have meaning in all cases. UCS 1000 R4.2 Administration 585-313-507 For example: “* * * 0 0” means perform each hour on the hour.
Page 524 “working” state before being declared hung. Once a process is determined to be hung, one of three responses are possible: UCS 1000 R4.2 Administration 585-313-507 {timeout} kill The process is killed by sending it first a SIGUSR1 signal, followed by a SIGKILL signal if it does not voluntarily exit.
Page 525 The algorithm that controls the setting of the flag is as follows: UCS 1000 R4.2 Administration 585-313-507 The number of unanticipated reboots of the kernel is determined by examining the /etc/wtmp file (the history file of init actions) for “change of run level”...
Page 526 A check on the size of the file or files is made as specified by {checkPeriod/Time}. One of three responses to a file becoming too large can occur: UCS 1000 R4.2 Administration 585-313-507 {file} is the name of a file or a pattern specifying a set of files.
Page 527 If this value is -, then which group owns the files is not of interest. {modeMask} {modes} UCS 1000 R4.2 Administration 585-313-507 The command specified is executed. In this case the meta-words %f, %d, and %b are defined as the various parts of the file name and can be used in the command.
Page 528 $fileCheck /etc/passwd - - f root - 0777 0444 Check only once. The /etc/passwd file should be owned by read-only to everyone. UCS 1000 R4.2 Administration 585-313-507 {modes} were 0444, then the check would be to ensure that the file is...
Page 529 [period] • This command computes the UNIX reboot information from the /etc/wtmp file. If UCS 1000 R4.2 Administration 585-313-507 autoReboot period is supplied, this length of time is used. If it is not supplied, iCk, iCkAdmin...
Page 530 • This command makes the iCk daemon wake up and reexamine the Bulletin Board for new instances of known process types. UCS 1000 R4.2 Administration 585-313-507 prior to and including the current boot of the iCk, iCkAdmin Issue 3 April 2000 491...
Page 531 The common information printed is the activity index, which may be used in future position of the rule in the rules file, and the type of the activity. In addition, UCS 1000 R4.2 Administration 585-313-507 {spec} to be logged whenever they execute.
Page 532 More than one object can be combined with the pipe (|) character: rescanBB • This object is the $rescanBB activity. UCS 1000 R4.2 Administration 585-313-507 AS_INACTIVE — This value is currently not being processed. AS_TIMER_RUNNING — There is currently an alarm outstanding for this activity.
Page 533 • This object specifies all activities. • This object, where NNN are digits, specifies an explicit activity by its index in the array of all activities. UCS 1000 R4.2 Administration 585-313-507 iCk, iCkAdmin Issue 3 April 2000 494...
Page 534 The computed unanticipated reboot count at the time the system was last rebooted plus the length of the period over which the computation is made. $fileMax • The name of the file. $fileCheck • The name of the file. UCS 1000 R4.2 Administration 585-313-507 iCk, iCkAdmin Issue 3 April 2000 495...
Page 535 This parameter specifies how long to wait after changing run levels before rechecking for new processes in the Bulletin Board. The default is 30 seconds. Also any environment variables desired can be set in the default file. UCS 1000 R4.2 Administration 585-313-507 iCk, iCkAdmin Issue 3 April 2000 496...
Page 536 /vs and the /vs/etc directories need to be protected against tampering and the iCk.rules file should only be writable by authorized users. See Also logCat UCS 1000 R4.2 Administration 585-313-507 iCk, iCkAdmin Issue 3 April 2000 497...
Page 537: Logcat
• -b lines — Show beginning "lines" of file • -v — Verbose; report information on files examined • UCS 1000 R4.2 Administration 585-313-507 # Simple behaviors # Beginning and endings # Selection of messages # Source of data # Display options...
Page 538 -w width — If lines are to be wrapped, this is the width at which the • wrapping should take place. 0 means no wrapping and is the default. The width can also be supplied via the environment variable LOGCOLUMN. UCS 1000 R4.2 Administration 585-313-507 Locants on page 502 for an extended description. logCat...
Page 539 -R — Specifies that search patterns in locants are being specified in the • "regular" expression language, rather than the "sh" meta-language. See the details above. UCS 1000 R4.2 Administration 585-313-507 for details. logCat Format on Issue 3 April 2000 500...
Page 540 UCS 1000 R4.2 Administration 585-313-507 # All E_MAJOR and E_CRITICAL msgs. # All E_MINOR and E_CRITICAL msgs. logCat...
Page 541 Dates and times are interpreted with some degree of intelligence and flexibility. A date without a time is assumed to mean "midnight" of the UCS 1000 R4.2 Administration 585-313-507 logCat Issue 3 April 2000 502...
Page 542 (!), for example "-s!/{pattern}/" means everything that does not match the pattern. Normally "-s" and "-q" locants logically OR together if there is more than one. It is possible to AND them together be adding a plus UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 503...
Page 543 [xxx] — Any character in the list "xxx" • [!xxx] — Any character NOT in the list "xxx" • \<chr> — Normal C backslash conventions, \n \t \b \f \r \NNN \\ \[ • UCS 1000 R4.2 Administration 585-313-507 logCat Issue 3 April 2000 504...
Page 544 The '*', '+', and '{m,n}' operators can be applied to the entire grouping within the ()s, (in other words, ([bB]ob)+ means one or more occurrences of "bob" or "Bob"). UCS 1000 R4.2 Administration 585-313-507 logCat Issue 3 April 2000 505...
Page 545 %C — The entire compressed message. • %% — % character. • UCS 1000 R4.2 Administration 585-313-507 character is placed after the last field, which is just the way the character is placed between each Issue 3 April 2000 506...
Page 546 Synthetic Fields — Synthetic fields are alternate names for %P, %T, %N, • %S, %L, and %M fields, but they also give access to specific fields within the %M field by name or index. The legal synthetic fields are: UCS 1000 R4.2 Administration 585-313-507 @index@ @id@ @symbol@ @sym@ —...
Page 547 An abbreviations file is a file containing two word couplets. Any line beginning with a pound sign character (#) is ignored and all blank lines are UCS 1000 R4.2 Administration 585-313-507 logCat Issue 3 April 2000 508...
Page 548: Lcomp
In other words, the input files contain standard C format statements, with optional SQL field definitions included. Long lines may be broken up with backslash, newline sequences. Such lines are concatenated, discarding the UCS 1000 R4.2 Administration 585-313-507 lComp is either s or c, and...
Page 549 The textLogFmt file contains two sections. The first section is a series of offsets to each expansion format and its length. The second section contains UCS 1000 R4.2 Administration 585-313-507 systemLog.h, cmpLogFmt, textLogFmt, Changes the systemLog.h file to name...
Page 550 It also contains an array with the class names. See Also logCat UCS 1000 R4.2 Administration 585-313-507 is the index number of the message within the universe of all CLASS is the all-uppercase name of the file the...
Page 551: List
To list a particular phrase number in all talkfiles, enter all for The following example displays phrase 1010 in all talkfiles: UCS 1000 R4.2 Administration 585-313-507 — Specifies the number (or range) of the phrase or number>.
Page 552 The following example displays all phrases stored in all talkfiles: list phrase all in talkfile all See Also copy erase UCS 1000 R4.2 Administration 585-313-507 The list command lists the directory entries for specific phrases in the SPEECHDIR default directory, which is /home2/vfs/talkfiles. list Issue 3 April 2000 513...
Page 553: Logcat
• • examined). • switches to a new file, follow it. UCS 1000 R4.2 Administration 585-313-507 command reads in a file of compressed logging messages and expands them to a readable format. — Tails the last “lines” of file. — Shows the beginning “lines” of file.
Page 554 The time is hh:mm:ss. It is also possible to specify the separate elements as follows: sec=nn min=nn hour=nn UCS 1000 R4.2 Administration 585-313-507 — This option is the meticulous time check. Normally, the log file name —...
Page 555 GEN006. The repetition count has no meaning with the The search capability supports the following meta-search constructs: [xxx] [!xxx] \{chr} UCS 1000 R4.2 Administration 585-313-507 locants, but does for the Beginning of message End of message Any number of unspecified characters A single unspecified character Any character in the list “xxx”...
Page 556 The format specifier uses the following notations: %P(...) %T(...) UCS 1000 R4.2 Administration 585-313-507 — If lines are to be wrapped, this is the width at which the — This is the string to be appended to each — This option is the name of the directory to find the log files in.
Page 557 This variable is the directory in which the textLogFmt is found, containing the expansion formats. Also, the directory in which the data directory is found if LOGDATA is not specified. UCS 1000 R4.2 Administration 585-313-507 Name of process specified by the loginit call of the process Source file name...
Page 558 If neither a then the first log destination in the Config file of the type ‘L’ is used. See Also lComp UCS 1000 R4.2 Administration 585-313-507 argument is specified nor LOGFILEPREFIX set, logCat argument is Issue 3 April 2000 519...
Page 559: Logdstpri
An alternate rules file can be specified as a file name on the command line. UCS 1000 R4.2 Administration 585-313-507 command reads an ASCII rules file, described in msgDst, and...
Page 560 The number of extra entries can be altered by specifying the Files ${LOGROOT} ${LOGROOT}/msgDst.rules ${LOGROOT}/head/*.h UCS 1000 R4.2 Administration 585-313-507 flag. flag on a running system because any process that is Default is /usr/spool/log The message priority and destination file...
Page 561: Logevent/Logmsg
Description The logEvent/logMsg command allows shell procedures to log messages using specific messages. This is opposed to the logit command, which UCS 1000 R4.2 Administration 585-313-507 [script] [msg] [dst] [pri] [srcFile] [srcLine] <arg1> ... [script] [msg] [srcFile] [srcLine] <arg1> ...
Page 562 This format requires that the first argument be a number, therefore, logMsg XXX LG_OUT_OF_RANGE -- yes var compute will fail because “yes” is not a number, while logMsg XXX LG_OUT_OF RANGE -- 10 var compute will not fail. UCS 1000 R4.2 Administration 585-313-507 logEvent/logMsg Issue 3 April 2000 523...
Page 563 If there are many individual functions within your script, you might find it advantageous to use the name of the function instead of the file. UCS 1000 R4.2 Administration 585-313-507 defines the command line arguments.
Page 564 %f %e %g %E %G (argument will be interpreted as a pure floating point number, for example, 15, 15.3, 1.56E3) %c (argument must be a single character, for example, x, 5, %) See Also logCat logit logDstPri UCS 1000 R4.2 Administration 585-313-507 logEvent/logMsg 2 of 2 Issue 3 April 2000 525...
Page 565: Logfmt
You can also adjust the width of the screen display. By default the screen width is set to 75 characters. If you have a wider screen, you might want to specify that more of the screen be used to display messages. UCS 1000 R4.2 Administration 585-313-507 logFmt Issue 3 April 2000 526...
Page 566 Argument global display defaults interactive UCS 1000 R4.2 Administration 585-313-507 defines the logFmt command line arguments. Description This modifier causes the action specified to operate on the “global” (system-wide) parameters that control the behavior of display message. You must be root if you want to change the global parameters.
Page 567 ${HOME}/.logFmtParms /usr/spool/log/textLogFmt /usr/spool/log/textLogFmt.Mne /usr/spool/log/textLogFmt.NoM UCS 1000 R4.2 Administration 585-313-507 This option causes mnemonics to be displayed when logging messages are examined with display messages. This option causes mnemonics not to be displayed when logging messages are examined with display messages.
Page 568 The following example displays the system-wide settings for mnemonics and screen width. logFmt global display The following example sets your personal screen width to 130 characters when displaying messages using logFmt width=130 UCS 1000 R4.2 Administration 585-313-507 root to execute this command. display messages. logFmt...
Page 569: Mkalerter
If the specified at execution time, mkAlerter splits the source file produced into two UCS 1000 R4.2 Administration 585-313-507 is used, but does take advantage of the knowledge contained in...
Page 570 At this point each site may, if desired, alter these templates to produce alerter code appropriate for its needs. By itself the flag does overwrite existing template files. The flag causes the new templates to overwrite existing ones. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 531...
Page 571 AlertMsg.t AlertDir.t AlertMk.t AlertObj.t for completeness. The performs some of its activities. UCS 1000 R4.2 Administration 585-313-507 Description of include files. Copyright notice. Template of the header file. Description of main () function. Primary template describing the alerter program. Description of the code to respond to timeouts for alerting.
Page 572: Mkheader
C++ code rather than C code. See Also readAlerterDesc mkheader The mkheader command allocates user memory for script variables. Synopsis mkheader <application name> UCS 1000 R4.2 Administration 585-313-507 #line directives, which are used by the C option suppresses the #line mkheader directives and is...
Page 573 It then allocates space for the variables at the beginning of the allowable user memory and places this information in the newly created header file. UCS 1000 R4.2 Administration 585-313-507 . The system prompts for: CO N TRO L + D...
Page 574 Mkheader recursively allocates memory and produces application-name def.h defines for structure members which are themselves structures (except for struct mbhdr). UCS 1000 R4.2 Administration 585-313-507 #include “/att/msgipc/dbcom.h” #include “/att/include/shmemtab.h” #include “/att/msgipc/tsm stop.h” #include “/att/msgipc/cdata.h”...
Page 575 The header file is found in /att/msgipc/tsmdipappl.h. In the example, the structure size of SZDOWJ is 16, which is automatically supplied by mkheader. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 536...
Page 576 File name? /u/factory/file.h File name? (CTRL-D) THIRD PROMPT: Enter the header file name and structure names needed to create the def.h file. Use full path names. (End input with CTRL-D) UCS 1000 R4.2 Administration 585-313-507 mkheader Issue 3 April 2000 537...
Page 577 #define CID:24 #define IOM:26 /***** DOWJ STRUCTURE *****/ #define DOWJ:30 #define RCODE:30 #define TIMEDATE:31 #define CATNUM:42 #define MKTSTAT:43 #define DOWHOUR:44 #define SZDOWJ:16 UCS 1000 R4.2 Administration 585-313-507 application-name aloc.c application_namedef.h file produced by this example. mkheader Issue 3 April 2000 538...
Page 578 Type in the variables you need space for according to the following format: type name [length] Example 1: int yn Example 2: char dg 20 (End input with CTRL-D) UCS 1000 R4.2 Administration 585-313-507 mkheader Issue 3 April 2000 539...
Page 579 I am now checking for any duplicate defines that will cause problems. The following is the contents of the test6def.h file: /******* PRE-ALLOCATION OF USER SPACE *******/ #define NAME:0 #define ANSWER:20 #define REPLY:24 UCS 1000 R4.2 Administration 585-313-507 mkheader Issue 3 April 2000 540...
Page 580 #define CHAN 50 #define EQUIP 52 #define STARTTIME 54 #define STOPTIME 58 #define EV0 62 #define EV1 66 #define EV2 70 #define EV3 74 #define EV96446 #define EV97450 #define EV98454 UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 541...
Page 581: Mkimage
The mkimage command performs a complete system backup by copying the UNIX files in the root and usr file systems to cartridge tape. Note: UCS 1000 R4.2 Administration 585-313-507 Make sure that all variable names are unique without respect to case because lowercase letters are changed to uppercase for the final output.
Page 582 Three files have been written to the /tmp directory which show the results of the backup and verification. $DISK_FILES contains a list of all the files which were to be backed up. $TAPE_TOC contains a list of all files which were UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 543...
Page 583 Note: Note: Note: UCS 1000 R4.2 Administration 585-313-507 You do not get a warning from the voice system before it reboots to return to multiuser mode. The mkimage command can run anywhere from 45 minutes to one or more hours creating the image tape.
Page 584: Newscript
/vs/trans directory has been changed. After newscript is run, TSM reloads all scripts from disk the next time it is run instead of using a copy in the system memory. Files /vs/bin/util/newscript UCS 1000 R4.2 Administration 585-313-507 newscript Issue 3 April 2000 545...
Page 585: Pkgadd
Used without the -d option, pkgadd looks in the default spool directory for the package (/var/spool/pkg). Used with the -s option, it reads the package to a spool directory instead of installing it. UCS 1000 R4.2 Administration 585-313-507 pkgadd Issue 3 April 2000 546...
Page 586 The token all can be used to refer to all packages available on the source medium. The format pkginst.* can be used to indicate all instances of a package. UCS 1000 R4.2 Administration 585-313-507 When executed without options, pkgadd uses /var/spool/pkg (the default spool directory).
Page 587 -d diskette1 UCS 1000 R4.2 Administration 585-313-507 The -r option can be used to indicate a directory name as well as a filename. The directory can contain numerous response files, each sharing the name of the package with which it should be associated.
Page 588: Pkginfo
An instance can be the package abbreviation or a specific instance (for example, inst.1 or inst.beta). All instances of package can be requested by inst.*. UCS 1000 R4.2 Administration 585-313-507 pkginfo Issue 3 April 2000 549...
Page 589 -p — Display information for partially installed packages only. • UCS 1000 R4.2 Administration 585-313-507 The -p and -i options are meaningless if used in conjunction with the -d option. The options -q, -x, and -l are mutually exclusive.
Page 590 -x — Designate an extracted listing of package information. The listing • contains the package abbreviation, package name, package architecture (if available) and package version (if available). See Also pkgadd pkgrm UCS 1000 R4.2 Administration 585-313-507 pkginfo Issue 3 April 2000 551...
Page 591: Pkgrm
Noninteractive mode can be requested with the -n option. The -s option can be used to specify the directory from which spooled packages are to be removed. UCS 1000 R4.2 Administration 585-313-507 file. pkgrm Issue 3 April 2000 552...
Page 592 • spool. pkginst — Specifies the package to be removed. The format pkginst.* • can be used to remove all instances of a package. See also pkgadd pkginfo UCS 1000 R4.2 Administration 585-313-507 file. pkgrm Issue 3 April 2000 553...
Page 593: Reinitlog
Files $LOGROOT/Config $LOGROOT/data $LOGROOT/logpipe See Also ckConfig logCat logit UCS 1000 R4.2 Administration 585-313-507 The configuration file which defines destinations. The directory in which logging files are created. The FIFO which logdaemon reads. reinitLog Issue 3 April 2000 554...
Page 594: Remove
If no card number or channel number is given, the system displays a syntax message. UCS 1000 R4.2 Administration 585-313-507 — Identifies the unit. The choices are “channel” or “card.” —Specifies the channel or card number, a range of channel or...
Page 595 UCS 1000 R4.2 Administration 585-313-507 — Disables prompting from the system whether to wait until a conflict option below) or to terminate the request to —...
Page 596 CAUTION: Removing a large number of channels from service with the min_delay option may cause momentary load problems on the switch. UCS 1000 R4.2 Administration 585-313-507 remove the immed option and Issue 3 April 2000 557...
Page 597 The following example removes channels 0 through 2 and channel 4 from service. rem channel 0-2,4 The following example removes all cards from service. rem card all UCS 1000 R4.2 Administration 585-313-507 . If this does not stop the D ELE TE and backslash simultaneously. C ON TR OL...
Page 598: Restore
“all” for all the channel or card numbers. Card numbers are in the form card#[.port#] where UCS 1000 R4.2 Administration 585-313-507 — Identifies the unit. The choices are “channel” or “card.”...
Page 599 If one of the above conflicts exist and whether to wait until the conflict is resolved or to terminate the request. If UCS 1000 R4.2 Administration 585-313-507 port# is not given, all ports of the card specified are —...
Page 600 The following example restores card 0 to service. restore card 0 The following example restores channels 0, 1, and 5 to service. restore channel 0-1,5 UCS 1000 R4.2 Administration 585-313-507 . If this does not stop the D ELE TE and backslash simultaneously.
Page 601: Retirealarms
-t — Add alarm times to the display in interactive mode. • -u user — Mark the alarms as retired by user. The default is $LOGNAME. • -r reason — Reason alarms are being retired. • UCS 1000 R4.2 Administration 585-313-507 retireAlarms Issue 3 April 2000 562...
Page 602 "m-n", where "m" is less than "n". For example, 2,4-6,VP retires alarms 2, 4, 5, 6, and any one with the string VP in its "key." See Also dspActAlarms dspRetAlarms UCS 1000 R4.2 Administration 585-313-507 retireAlarms selector is either a regular Issue 3 April 2000 563...
Page 603: Rmdb
For example, 7-10,9 will display the items associated with values 7, 8, and 10. The 9 entry is excluded since it was specified two times. The rmdb command accepts the arguments shown in UCS 1000 R4.2 Administration 585-313-507 rmdb Table 35 on page 565.
Page 604 Prints out the packfile table (by index in the packfile table). Prints out the card table (by card number in the card table). Prints out the channel table (by channel number). UCS 1000 R4.2 Administration 585-313-507 rmdb 1 of 2...
Page 605 Table 36. Rmdb Trace Level Masks Mask RM_TL_ERROR RM_TL_GENERAL RM_TL_ENTEREXIT The -tA <levelMask> sets the trace area mask. Supported masks are shown Table 37 on page UCS 1000 R4.2 Administration 585-313-507 Value 567. rmdb 2 of 2 Issue 3 April 2000 566...
Page 606 RM_TA_TIMER RM_TA_RESOURCE RM_TA_INPUT RM_TA_PROFILE RM_TA_MTC RM_TA_MSG RM_TA_INTERNAL The -tc <channel> sets the trace channel low end. The -tC <channel> sets the trace channel high end. UCS 1000 R4.2 Administration 585-313-507 Value 0x10 0x20 0x40 rmdb Issue 3 April 2000 567...
Page 607: Show_Sys
Free space in UNIX file system • Tunable parameter changes • Free space in swap • Free space in the speech file system • Free space in the Oracle database • UCS 1000 R4.2 Administration 585-313-507 show_sys Issue 3 April 2000 568...
Page 608 Parallel Printer Information • UUCP information • Devices file • Permissions file • Systems file • Installed cards • Parameter file(s) for assigned applications • Databases used in each application • UCS 1000 R4.2 Administration 585-313-507 show_sys Issue 3 April 2000 569...
Page 609: Soft_Disc
Synopsis soft_disc <channel> soft_disc <channelStart-channelEnd> Description soft_disc that the script running on UCS 1000 R4.2 Administration 585-313-507 command sends a message or messages to TSM requesting <channel> or the range of channels soft_disc <channelStart- Issue 3 April 2000 570...
Page 610 The following example requests that TSM send interrupt messages to channels 1 through 32. soft_disc 1-32 UCS 1000 R4.2 Administration 585-313-507 be sent interrupt messages. If no script is running on the command waits for a response from TSM. When it exits, TSM...
Page 611: Soft_Szr
The channel number(s) must be valid and the channel(s) must not be busy, and the channel(s) must be in the inserv state. If you specify a channel that is UCS 1000 R4.2 Administration 585-313-507 argument specifies the channel or range of channels on <script>...
Page 612 If soft_szr returns a value of 2, the soft_szr command failed due to temporary condition. In this case, the user should attempt the dip_int command again. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 573...
Page 613: Spadc
• data collection. Valid entries are from 5 to 60. The default is 60. • /var/adm/spa. UCS 1000 R4.2 Administration 585-313-507 [-m min] [-s sec] [-D dir] minutes. — minutes; used to specify how many minutes of data are — seconds; used to specify how many seconds pass between each —...
Page 614: Spar
The spar command executes a program that reports on the signal processing data activity collected by the spadc command. The spar command options determine the report format: • • UCS 1000 R4.2 Administration 585-313-507 — board (circuit card) — algorithm spar Issue 3 April 2000 575...
Page 615 This command creates a report showing peak percent usage for the entire board and for each of the different algorithms allocated to the board. A partial sample output is shown below. UCS 1000 R4.2 Administration 585-313-507 — feature licensing — mean (average) data —...
Page 616 Signal Processing Activity Report(Peak Percent Usage By Algorithm) 10/20/1997 CARD O.S.INDEX: 00:20 00:40 01:00 08:20 08:40 09:00 09:20 09:40 UCS 1000 R4.2 Administration 585-313-507 STATE: Inserv CLASS: Signal_Processor(SP) NAME: AYC2 FUNCTION: play+code echo OPTIONS: slave,tdm1 play code Issue 3 April 2000 577 spar...
Page 617 5-minute spadc periods that provide data for the 20-minute spar interval. wwr — WholeWord recognition • fwr— FlexWord recognition • UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 578 spar...
Page 618 -l This command creates a report showing average percent usage of licenses for each algorithm. A partial sample output is shown below. RTU Report (Average Percent License Utilization Across System) 10/23/1997 UCS 1000 R4.2 Administration 585-313-507 flex 00:20 00:40 whole...
Page 619 Summary of Commands Column headings reflect percent usage for the following: UCS 1000 R4.2 Administration 585-313-507 01:00 07:00 07:20 07:40 08:00 08:20 08:40 09:00 09:20 09:40 10:00 10:20 10:40 2 of 2 Issue 3 April 2000 580 spar...
Page 620: Spsav
• fax — FAX • See Also spadc spsav The spsav command backs up speech (SSP only). Synopsis spsav -O <file> [-v] -t [talkfile <list>] [phrase <list>] [listfile <list>] UCS 1000 R4.2 Administration 585-313-507 spsav Issue 3 April 2000 581...
Page 621 [listfile <list>] — This parameter specifies the list of listfiles and • associated speech to be backed up, for example, listfile list.cabnt. UCS 1000 R4.2 Administration 585-313-507 — This parameter specifies the output device. Typically, this is — This parameter is the verbose flag that gives a running —...
Page 622: Spstatus
(PRI and CCA pack files) is available from shared memory and the program spStatus, which displays the information. The information is defined in include/spStatus.h. The following are the options that can be used with the spStatus command: UCS 1000 R4.2 Administration 585-313-507 spsav command invokes an interactive program asking you to insert...
Page 623 Bootcnt: 0x0 SPtime: 0x6a5 SPusage: 0x0 Debug ID: 0 spFreeMemory: 1,164,152 << Status Information >> UCS 1000 R4.2 Administration 585-313-507 Index of the SP card to be examined. Interval between examinations of SP status Minimum interval is 2 seconds. The default is 60 seconds Number of times SP status is to be examined.
Page 624 Summary of Commands Running Action Index: 3 RPC Requests Discard: 0 UCS 1000 R4.2 Administration 585-313-507 Free Actions: 46 Busy Actions: 4 Active Letters: 4 Free DSPs: 2 Broken DSPs: 0 Busy DSPs: 0 Run Queue Length: 0 Sleep Queue Length: 4...
Page 625 7 <- PC00 8 -> PC00 ==================================================== Fri Dec 7 13:06:09 1999 Bootcnt: 0x0 SPtime: 0x7df SPusage: 0x0 << Status Information >> UCS 1000 R4.2 Administration 585-313-507 TDM Overruns: 0 Letters Received: 8 Letters Sent: 0 Letters Deferred: 0 Letters Discarded: 0...
Page 626 If the pack is an SP Executive type pack, the Pack Features indicate which tasks are available in this pack. The Pack Type is either “SP executive” or “Original.” Bootcnt, SPtime, SPusage UCS 1000 R4.2 Administration 585-313-507 Run Queue Length: 1(+1) Sleep Queue Length: 3(-1) Running Process ID: 4(-1)
Page 627 Free Actions The number of Action structures not currently assigned to a time slot. This value is initially 50. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 588...
Page 628 Running Process ID, Running Action Index The process ID of the SP Executive process currently running and the index of the Action structure currently active. DSP Requests The number of DspRequest structures active. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 589...
Page 629 DSP interrupt and whether it is within a TDM interrupt. Both, neither, or any combination could be true. DSP Count The number of DSP interrupts processed. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 590...
Page 630 This number should always be zero. If it is not, it indicates that some activity is taking too long and blocking the processing of a TDM interrupt before it rolls over and starts overwriting data. This is a serious problem. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 591...
Page 631 When tasks are active, a line appears for each task. The index of the task is its position in the tasks[] array found in the associated sp/config/taskTbl*.c file. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 592...
Page 632 In iterative mode, only those lines whose values have changed since the list display are listed. On decimal entries, the delta value since the last time is also printed. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 593...
Page 633: Spvrsion
The start_vs command brings the system up to a fully operational state. Synopsis start_vs Description The start_vs command returns the voice system software to fully operational state. If you use the stop_vs command to stop the system, you should use UCS 1000 R4.2 Administration 585-313-507 spVrsion Issue 3 April 2000 594...
Page 634 For the voice system to operate properly, nbufs must be set to 2.5 times the number of active channels. Example The following example starts the voice system software: start_vs See Also stop_vs UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 595...
Page 635: Stop_Vs
If you use stop_vs to stop the system, you should use start_vs to reactivate it. If you use stop_vs to stop the software and then reboot the machine, be UCS 1000 R4.2 Administration 585-313-507 option is the time to wait before the voice system is stopped.
Page 636: Striphdr
Description Striphdr is a filter that removes either the voice or code headers from a speech file. Voice headers are required for files being edited by the GSE, and UCS 1000 R4.2 Administration 585-313-507 striphdr Issue 3 April 2000 597...
Page 637: Sysmon
Use the assign channel command to assign to a group any channels you want to test. Then, use the assign service/startup command to assign a script to the same group. UCS 1000 R4.2 Administration 585-313-507 sysmon Issue 3 April 2000 598...
Page 638: Tas
The following example shows page four of the system monitor display. sysmon 4 The tas command executes the transaction assembler (tas) program to assemble script instructions. Synopsis tas [-e] [-I<include_directory> -T<talk_directory> -U<name> -D<name> -D<name_def> -Y<dir> -H] -o<output_file> <application_name>.t UCS 1000 R4.2 Administration 585-313-507 sysmon command Issue 3 April 2000 599...
Page 639 -Y <dir> • when searching for #include files (this option is interpreted by cpp(1)). UCS 1000 R4.2 Administration 585-313-507 option requires exact string matches for speech phrases. (listfile). No space is allowed between the — Remove any initial definition of name, where name is a -D <name-def>...
Page 640 If more phrases are needed by an application, use multiple list files and tfile instructions within the script. Note: UCS 1000 R4.2 Administration 585-313-507 — Print, one per line on standard error, the path names of included — The name of the output file. The default is out.T.
Page 641: Trace
The trace command outputs trace messages to standard output, while the system is taking calls, for specified processes and channels. Note: UCS 1000 R4.2 Administration 585-313-507 This information may be useful for debugging applications and dips. trace Issue 3 April 2000 602...
Page 642 The name and chan options act collectively rather than selectively. If area is specified, only the process or channel messages associated with area are printed. The area option is, therefore, selective. Areas may be UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 603...
Page 643 TS (area 24) Trace telephony service operations. VS (area 25) Trace voice code and play operations. ER (area 26) Trace error processing operations. UCS 1000 R4.2 Administration 585-313-507 describes the trace area arguments. trace 1 of 2 Issue 3 April 2000 604...
Page 644 The current internal voice system levels in use (levels 17 through 32) may be identified through mnemonics. A complete list of area and level mnemonics can be displayed by executing the trace UCS 1000 R4.2 Administration 585-313-507 trace 2 of 2...
Page 645 PE (level 23) Trace process interface function error messages. PG (level 24) Trace process interface function general messages. PX (level 25) Trace process interface function enter/exit messages. UCS 1000 R4.2 Administration 585-313-507 Table Issue 3 April 2000 606 trace 1 of 2...
Page 646 1–32) The default, if level is omitted, is levels U, A, AE, FE, PE, IE, and RE. Trace levels can also be specified numerically with lists and ranges. UCS 1000 R4.2 Administration 585-313-507 trace 2 of 2 Issue 3 April 2000 607...
Page 647 When this happens, trace prints the following message, where XXX is the number of trace messages lost: TRACE: ***** LOST XXX RECORDS Two ways to minimize the number of trace messages lost: UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 608...
Page 648 The following are examples of valid level lists and ranges: 1-4,FE Trace at levels 1, 2, 3, 4, and 20 Note: UCS 1000 R4.2 Administration 585-313-507 Trace levels at 1 and 2 Trace at levels 1-32. Levels are not hierarchically inclusive. That is, level 3 does not imply that tracing at levels 1 and 2 also occurs, which could be achieved by using a range starting from 1.
Page 649: Trarpt
This report is sent to standard out (stdout). Before this can be done, the database system must be up and running, but the voice system does not need to be up. UCS 1000 R4.2 Administration 585-313-507 trace chan all area IN level F trarpt...
Page 650 August 24, 1993 between 8 a.m. and 5 p.m. on multiple entries per channel, and are equivalent command statements. UCS 1000 R4.2 Administration 585-313-507 — Specifies the hours in which the traffic data was collected. — Indicates a traffic report or a traffic summary report to parameter.
Page 651: Unassign_Permissions
<user login> permissions are to be removed. The user login will still exist; however, the user will not be able to access the voice system. UCS 1000 R4.2 Administration 585-313-507 argument represents the user for which voice system unassign_permissions Issue 3 April 2000 612...
Page 652: Vfylogmsg
<msgnum> Description The vfyLogMsg command, given a message number or symbolic message name, recomposes the message format from the information stored in the cmpLogFmt files generated by lComp. UCS 1000 R4.2 Administration 585-313-507 vfyLogMsg Issue 3 April 2000 613...
Page 653 ‘(‘ and ‘)’ are shell meta-characters, which are difficult to type. UCS 1000 R4.2 Administration 585-313-507 You cannot use the vfyLogMsg command to look up a message format for a message class that you have just created, but not yet installed.
Page 654 This block of information is available only if the logging destination/priority shared memory exists on the machine. Description of each destination bit • UCS 1000 R4.2 Administration 585-313-507 vfyLogMsg Issue 3 April 2000 615...
Page 655: Vsdisable
Running vsdisable allows you to log into the system before the voice system is started. The voice system may be started manually at any time with the start_vs command. UCS 1000 R4.2 Administration 585-313-507 vsdisable Issue 3 April 2000 616...
Page 656: Vsenable
After the installation problems have been cleared, use vsenable to enable automatic voice system startup at reboot. UCS 1000 R4.2 Administration 585-313-507 vsenable Issue 3 April 2000 617...
Page 657: Vusage
Example The following is an example of the vusage command and sample output. UCS 1000 R4.2 Administration 585-313-507 vusage Issue 3 April 2000 618...
Page 658: Wl_Copy
Synopsis wl_copy <wordlist file> Description The wl_copy command copies the wordlist files or directories given by names out to a floppy disk. Names should be relative path names, not UCS 1000 R4.2 Administration 585-313-507 wl_copy Issue 3 April 2000 619...
Page 659: Wl_Edit
The wl_edit command invokes a Motif-based phoneme editor for wordlists. Wordlists are opened using a standard Motif interface, and then words can be added, changed, or deleted. UCS 1000 R4.2 Administration 585-313-507 Make sure change to the directory where your FlexWord wordlists are located, usually /att/asr/wordlists/active.
Page 660 Editor comes up faster. The disadvantage is that in some unusual situations you may not be able to hear the pronunciation of your words. If this happens, run wl_edit again without specifying the -I option. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 621...
Page 661: Wl_Gen
/att/asr/models/seg.yy21 to create all of the data files needed for FlexWord recognition. In particular, wl_gen creates the following files: /att/asr/grammar_hs/sw_grammar.h — A header file for FlexWord • recognition scripts /att/asr/sr_files/sr_file.sw — Reformatted active wordlists • UCS 1000 R4.2 Administration 585-313-507 wl_gen Issue 3 April 2000 622...
Page 662 An example of the error message you will receive regarding the filename ACCT_NUM is as follows: Generating the FlexWord data files ... ‘ACCT_NUM’ ignored: it contains a word with more than 38 phonemes UCS 1000 R4.2 Administration 585-313-507 (Six_Six_Six_Six_Six_Six_Six_Six_Six_) wl_gen Issue 3 April 2000 623...
Page 663: Wl_Init
“cecilbet.” The input file should consist of one word or phrase per line, with an underscore (_) instead of white space between words of a phrase. For UCS 1000 R4.2 Administration 585-313-507 wl_init Issue 3 April 2000 624...
Page 664: Wl_Install
The wl_install command reads FlexWord vocabularies from a floppy disk, and copies them into att/asr/wordlists/inactive. It then asks whether any wordlists are to be activated, and if necessary, whether wl_gen should be run. UCS 1000 R4.2 Administration 585-313-507 wl_install Issue 3 April 2000 625...
Page 665 Summary of Commands wl_install Example wl_install See Also wl_copy wl_gen UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 626...
Page 666: Glossary
47 bearer (communication) and 1 data (signaling) channel on two T1 PRI circuit cards. ® 4ESS A large Lucent central office switch used to route calls through the telephone network. UCS 1000 R4.2 Administration 585-313-507 Glossary Issue 3 April 2000 627...
Page 667 A means of encoding analog voice signals into digital signals by adaptively predicting future encoded voice signals. This adaptive modulation method reduces the number of bits required to encode voice. See also UCS 1000 R4.2 Administration 585-313-507 5ESS pulse code modulation.
Page 668 A speech recognition ability that allows the system to understand WholeWord and FlexWord™ inputs from callers. affiliate A business organization that Lucent controls or with which Lucent is in partnership. application generation language UCS 1000 R4.2 Administration 585-313-507 adjunct products Issue 3 April 2000 629...
Page 669 An analog signal, such as voice or music, that varies in a continuous manner. An analog signal may be contrasted with a digital signal, which represents only discrete states. automatic number identification UCS 1000 R4.2 Administration 585-313-507 ALERT Issue 3 April 2000 630...
Page 670 A process in which the system verifies that all the components needed by an application are complete. ASCII American Standard Code for Information Interchange UCS 1000 R4.2 Administration 585-313-507 announcement Issue 3 April 2000 631...
Page 671 ACD can send the call to an operator or group of operators as soon as the operator has completed a previous call or after the system has played a message to the caller. UCS 1000 R4.2 Administration 585-313-507 communication. Issue 3 April 2000 632...
Page 672 A capability provided by WholeWord and FlexWord speech recognition and Dial Pulse Recognition (DPR) that allows callers to speak or enter their responses during the prompt and have those responses recognized (similar to the Speak with Interrupt capability). See also UCS 1000 R4.2 Administration 585-313-507 echo cancellation. automatic number identification...
Page 673 TDM bus. Bridging decreases the processing load on the system since an active bridge does not require speech processing, database access, host activity, etc., for the transaction. UCS 1000 R4.2 Administration 585-313-507 batch file Issue 3 April 2000 634...
Page 674 A parameter that specifies a list of variables that are appended to a call data record at the end of each call. call data handler process A software process that accumulates generic call statistics and application events. UCS 1000 R4.2 Administration 585-313-507 bundle Issue 3 April 2000 635...
Page 675 An area within a hardware platform that contains and secures all of the standard and optional circuit cards used in the system. UCS 1000 R4.2 Administration 585-313-507 called party number Issue 3 April 2000 636...
Page 676 An admonishment or advisory statement used in the system documentation to alert the user to the possibility of a service interruption or a loss of data. call classification analysis call data handler process CELP code excited linear prediction UCS 1000 R4.2 Administration 585-313-507 cartridge tape drive Issue 3 April 2000 637...
Page 677 A new circuit card that replaces an existing card in the platform. Usually the replacement is an updated version of the original circuit card to replace technology made obsolete by industry trends or a new system release. UCS 1000 R4.2 Administration 585-313-507 central office Issue 3 April 2000 638...
Page 678 Configuration also refers to the way the switch network is set up; that is, the types of products that are in the network and how those products communicate. UCS 1000 R4.2 Administration 585-313-507 cluster controller Issue 3 April 2000 639...
Page 679 These circuit cards are used to control magnetic peripherals, video monitors, and basic system communications. copying an application A utility in which information from a source application is directed into the destination application. UCS 1000 R4.2 Administration 585-313-507 configuration management Issue 3 April 2000 640...
Page 680 CPU Complex The processor for the UCS 1000 R4.2 consisting of a single-board computing circuit card and an I/O companion board (SBC/IOB). The CPU complex is also used in other compactPCI platforms. UCS 1000 R4.2 Administration 585-313-507...
Page 681 Technologies custom records on a per-customer basis. custom vocabulary A specialized package of unique words or phrases created on a per-customer basis and used by WholeWord or FlexWord speech recognition. converse vector step UCS 1000 R4.2 Administration 585-313-507 crash Issue 3 April 2000 642...
Page 682 The information in a database for a person, product, event, etc. The database record is made up of individual fields for each information item. UCS 1000 R4.2 Administration 585-313-507 danger Issue 3 April 2000 643...
Page 683 Database tables provide a means of storing information that changes too often to “hard-code,” or store permanently, in the transaction outline. decibel database database checking process DBMS database management system direct current data communications equipment UCS 1000 R4.2 Administration 585-313-507 database table Issue 3 April 2000 644...
Page 684 The process of performing diagnostics on a bus or on Tip/Ring, E1/T1, or SSP circuit cards. dial ahead The ability to collect and process touch-tone inputs in sequence, even when they are received before the prompts. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 645...
Page 685 (similar to the Speak with Interrupt capability). See also cancellation. disk input and output process data interface process directory A type of file used to group and organize other files or directories. UCS 1000 R4.2 Administration 585-313-507 dial pulse recognition barge-in echo Issue 3 April 2000 646...
Page 686 Glossary direct memory address DNIS dialed number identification service dial pulse recognition digital signal processor data terminal equipment DTMF dual tone multi-frequency data terminal ready UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 647...
Page 687 Digital telephony interfaces, commonly called trunks. E1 is an international standard at 2.048 Mbps. T1 is a North American standard at 1.544 Mbps. UCS 1000 R4.2 Administration 585-313-507 is the process of ignoring these tones (which might be simulated by...
Page 688 A system that allows speech phrases to be displayed and edited by a user. Electronic Industries Association EISA Extended Industry Standard Architecture electromagnetic interference UCS 1000 R4.2 Administration 585-313-507 Ear and Mouth Issue 3 April 2000 649...
Page 689 A message on the screen indicating that something is wrong with a possible suggestion of how to correct it. electrostatic discharge electronic switching system Enhanced Software Technologies, Inc. error tracker UCS 1000 R4.2 Administration 585-313-507 standard speech. Enhanced Basic Speech Issue 3 April 2000 650...
Page 690 Builder can call or allows the application developer to enter the argument(s) for the function to act on. Examples are concat, getarg, length, substring, etc. See also UCS 1000 R4.2 Administration 585-313-507 invoke to interact with other products or services. The function...
Page 691 A standard system software program that allows a user to perform self-tests of critical hardware and software functionality. front end processor UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 652...
Page 692 FlexWord speech recognition A type of speech recognition based on subword technology that recognizes phonemes or parts of words in a specific language. See also foos facility out-of-service state UCS 1000 R4.2 Administration 585-313-507 field. field subword technology. Issue 3 April 2000 653...
Page 693 A key, labeled F1 through F8, on your keyboard to which the system software gives special properties for manipulating the user interface. PRISM logger and alerter general message class grammar The inputs that a recognizer can match (identify) from a caller. graphical user interface UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 654...
Page 694 Replacement of one or more fundamental platform hardware components (for example, the CPU or hard disk drive), while the existing platform and other existing optional circuit cards remain. hard disk drive hwoos hardware out-of-service state UCS 1000 R4.2 Administration 585-313-507 hard disk drive Issue 3 April 2000 655...
Page 695 ICK The system integrity checking process. identification integrated disk electronics idle channel A channel that either has no owner or is owned by its default owner and is onhook. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 656...
Page 696 A table that, unlike a nonindexed table, can be searched via a field name that has been indexed. industry standard architecture A PC bus standard that allows processors and other circuit cards to communicate with each other. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 657...
Page 697 The access point of a system. With respect to the system, the interface is designed to provide you with easy access to the software capabilities. UCS 1000 R4.2 Administration 585-313-507 INIT Issue 3 April 2000 658...
Page 698 A library of commands that provide a standard development interface for voice- telephony applications. I/O companion card to the SBC. This is part of the interprocess communication intelligent ports card (IPC-900) IRAPI Intuity Response Application Programming Interface interrupt request UCS 1000 R4.2 Administration 585-313-507 interrupt Complex. Issue 3 April 2000 659...
Page 699 Glossary industry standard architecture ISDN Integrated Services Digital Network independent software vendor ITAC International Technical Assistance Center Kbps kilobytes per second Kbyte kilobyte UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 660...
Page 700 The state information about channel activities maintained by the IRAPI. UCS 1000 R4.2 Administration 585-313-507 keyboard mapping Issue 3 April 2000 661...
Page 701 A data communications network in a limited geographical area. The LAN provides communications between computers and peripherals. local database A database residing on the system. UCS 1000 R4.2 Administration 585-313-507 LIFO Issue 3 April 2000 662...
Page 702 A UNIX system information and error logging process. logger See logdaemon. logging on/off Entering or exiting the system software. LSE1 line side E1 LSPS II Lucent speech processing solutions II circuit card (6UB5) UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 663...
Page 703 The system screen from which you are able to enter either the System Administration or Voice System Administration menu. UCS 1000 R4.2 Administration 585-313-507 LST1 Issue 3 April 2000 664...
Page 704 An event that an application can ignore (that is, the application can request not to be informed of the event). master A circuit card that provides clock information to the TDM bus. Mbps megabits per second MByte megabyte UCS 1000 R4.2 Administration 585-313-507 maintenance process Issue 3 April 2000 665...
Page 705 Options presented to a user on a computer screen or with voice prompts. multifrequency megahertz millisecond msec millisecond MS-DOS A personal computer disk operating system developed by the Microsoft Corporation. UCS 1000 R4.2 Administration 585-313-507 megabyte Issue 3 April 2000 666...
Page 706 Typically this means state information for each channel is maintained and the state of the application on each channel is tracked. Network Control Program NEBS Network Equipment Building Standards NEMA National Electrical Manufacturers Association UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 667...
Page 707 Network Management - Application Programming Interface NMVT network management vector transport nonex nonexistent state nonindexed table A table that can be searched only in a sequential manner and not via a field name. UCS 1000 R4.2 Administration 585-313-507 netoos Issue 3 April 2000 668...
Page 708 An argument used in a command line to modify program output by modifying the execution of a command. When you do not specify any options, the command executes according to its default options. UCS 1000 R4.2 Administration 585-313-507 nonmasked event Issue 3 April 2000 669...
Page 709 PCI Mezzanine Card A PCI module, such as a LAN or RAID controller, that connects to the companion card. UCS 1000 R4.2 Administration 585-313-507 ORACLE CPU Complex Issue 3 April 2000 670...
Page 710 40 phonemes that represent all basic sounds used with the language. The English word “one” can be represented with three phonemes, “w” - “uh” - “n.” Phonemes vary between languages because of guttural and nasal inflections and syllable constructs. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 671...
Page 711 UCS 1000 R4.2 Administration 585-313-507 upgrade. phrase filtering (screening) Issue 3 April 2000 672...
Page 712 A connection or link between two devices that allows information to travel to a desired location. See Primary Rate Interface Primary Rate Interface An ISDN term for connections over E1 or T1 facilities that are usually treated as trunks. UCS 1000 R4.2 Administration 585-313-507 telephone network connection. Issue 3 April 2000 673...
Page 713 A message played to a caller that gives the caller a choice of selections in a menu and asks for a response. Compare to announcement. pseudo driver A driver that does not control any hardware. PSTN public switch telephone network UCS 1000 R4.2 Administration 585-313-507 central processing unit. private branch exchange Issue 3 April 2000 674...
Page 714 An assembly of disk drives configured to provide some level of RAID functionality random access memory RDMBS ORACLE relational database management system RECOG speech recognition feature message class UCS 1000 R4.2 Administration 585-313-507 modulation. pulse code modulation Issue 3 April 2000 675...
Page 715 See also restore. remote database Information stored on a system other than your current system that can be accessed by your current system. ringer equivalence number UCS 1000 R4.2 Administration 585-313-507 record. recognition type Issue 3 April 2000 676...
Page 716 The concept of using a component from a source system in a target system after a software upgrade or platform migration. remote file sharing resource manager UCS 1000 R4.2 Administration 585-313-507 reports administration Issue 3 April 2000 677...
Page 717 Rollback segments are used to provide transaction rollback, read consistency, and recovery. request to send single connector architecture A single-board computing circuit card used the UCS 1000 R4.2. It is part of the CPU complex. UCS 1000 R4.2 Administration 585-313-507 roll back...
Page 718 An optional software package that provides a menu-oriented interface designed to assist in the development of custom voice response applications on the system (see also Voice@Work). SCSI small computer system interface software defined network UCS 1000 R4.2 Administration 585-313-507 screen pop Issue 3 April 2000 679...
Page 719 An application that runs on a single voice channel. slave A circuit card that depends on the TDM bus for clock information. SLIP serial line interface protocol UCS 1000 R4.2 Administration 585-313-507 shared database table Issue 3 April 2000 680...
Page 720 The installation of a new version of software in which the existing platform and circuit cards are retained. source system The system from which you are upgrading (that is, your system as it exists before you upgrade). UCS 1000 R4.2 Administration 585-313-507 small computer system interface Issue 3 April 2000 681...
Page 721 A file containing an encoded speech phrase. speech filesystem A collection of several talkfiles. The filesystem is organized into 16-Kbyte blocks for efficient management and retrieval of talkfiles. UCS 1000 R4.2 Administration 585-313-507 speech and signal processor circuit card (CWB1) Issue 3 April 2000 682...
Page 722 A continuous speech segment encoded into a digital string. speech recognition The ability of the system to understand input from callers. SPIP signal processor interface process SPPLIB speech processing library UCS 1000 R4.2 Administration 585-313-507 speech modeling Issue 3 April 2000 683...
Page 723 A standard package of simple word speech models provided by Lucent Technologies and used for WholeWord speech recognition. These phrases include the digits “zero” through “nine,” “yes,” “no,” and “oh,” or the equivalent words in a specific local language. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 684...
Page 724 The device at the top of most telephones that is depressed when the handset is resting in the cradle (in other words, is handset is picked up (in other words, when the telephone is UCS 1000 R4.2 Administration 585-313-507 WholeWord speech recognition.
Page 725 A method of data transmission in which bits or characters are sent at regular time intervals, rather than being spaced by start and stop bits. Compare to communication. UNIX system calls message class sysgen system generation UCS 1000 R4.2 Administration 585-313-507 switch hook flash asynchronous Issue 3 April 2000 686...
Page 726: System Monitor
Tip/Ring or T1 circuit card is functional. Through the “System Monitor” component, you are able to see displays of the Voice Channel and Host Session Monitors. A digital transmission link with a capacity of 1.544 Mbps. UCS 1000 R4.2 Administration 585-313-507 system administrator Issue 3 April 2000 687...
Page 727 The system to which you are upgrading (that is, your system as you expect it to exist after you upgrade). transaction assembler script UCS 1000 R4.2 Administration 585-313-507 table. table Issue 3 April 2000 688...
Page 728 ThickNet A 10-mm (10BASE5) coaxial cable used to provide interLAN communications. UCS 1000 R4.2 Administration 585-313-507 TCP/IP Issue 3 April 2000 689...
Page 729 A command that can be used to monitor the execution of a script. traffic The flow of information or messages through a communications network for voice, data, or audio services. UCS 1000 R4.2 Administration 585-313-507 ThinNet Issue 3 April 2000 690...
Page 730 A process that is created dynamically only when needed. troubleshooting The process of locating and correcting errors in computer programs. This process is also referred to as debugging. UCS 1000 R4.2 Administration 585-313-507 transaction Issue 3 April 2000 691...
Page 731 Glossary time share operation transaction state machine process Text-to-Speech TWIP T1 interface process Unified Communications Server United Kingdom UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 692...
Page 732 A measurement of how easy an application is for callers to use. The measurement is made by making observations and by asking questions. An application should have high usability to be successful. USOC universal service ordering code UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 693...
Page 733 “virtual seizure” request to TSM from a DIP. vocabulary A collection of words that the system is able to recognize using either WholeWord or FlexWord speech recognition. UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 694...
Page 734 “soft seizure” request to TSM from a DIP or the soft_szr command. voice processing co-marketer A company licensed to purchase voice processing equipment to market and sell based on their own marketing strategies. UCS 1000 R4.2 Administration 585-313-507 vocabulary activation Script Builder). Issue 3 April 2000 695...
Page 735 The means by which you are able to administer both voice-related aspects of the system. voice processing co-marketer VROP voice response output process voice response unit UCS 1000 R4.2 Administration 585-313-507 voice response output process Issue 3 April 2000 696...
Page 736 Compare to “subword technology.” wink signal An interruption of current to a busy lamp indicating that there is a line on hold. UCS 1000 R4.2 Administration 585-313-507 alarm when CPU activity is not received within the 30- whole-word warning...
Page 737 A set of words available for FlexWord recognition by an application during a Prompt & Collect action step. word spotting The ability to search through extraneous speech during a recognition. UCS 1000 R4.2 Administration 585-313-507 word Issue 3 April 2000 698...
Page 738: Index
ID Administrative Commands Log commands/activities included description display report print report report content update report UCS 1000 R4.2 Administration 585-313-507 alarm alertPipe annotate command xxxvi xxxvi assign commands xxxvi attach command autoreboot command...
Page 739 CCASUM table cddrpt command CDHSUM table CD-ROM documentation, printing cdsrpt command changing channel states maintenance states, T1 channels UCS 1000 R4.2 Administration 585-313-507 channels codetype command command menu configuration management console copy command cpuType command cvis_mainmenu command cvis_menu command...
Page 740 UCS 1000 R4.2 Administration 585-313-507 dfrag command diagnose commands card equipment digital interfaces overview dip_int command display commands assignments card...
Page 741 UCS 1000 R4.2 Administration 585-313-507 iCk command iCkAdmin command lComp license management list command logCat command logDstPri command logEvent/logMsg commands logFmt command manual out of service T1 channels...
Page 742 UCS 1000 R4.2 Administration 585-313-507 non-unique indexes online help options ORACLE pkgadd command printers priorities, setting for messages PRO*C call data detail message log...
Page 743 UCS 1000 R4.2 Administration 585-313-507 reports administrative commands log call classification call data detail call data summary message log signal processing activity...
Page 744 UCS 1000 R4.2 Administration 585-313-507 switch interface administration digital interfaces switch system parameters change display sysadm sysmon command system control...
Page 745 TRASUM table unassign_permissions command Unix Administration menu UnixWare updates to the product http://glsdocs.lucent.com user interfaces INTUITY CONVERSANT menus UCS 1000 R4.2 Administration 585-313-507 xxxv vfyLogMsg command voice channels, renumbering equipment changing maintenance states system operations renumbering channels shutting down...

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Ucs 1000 r4.2

Lucent Technologies R4.2 Administration

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About this Book

1 Administration Overview

2 UNIX Administration

3 Voice System Administration

4 Switch Interface Administration

5 Database Administration

6 Peripheral Administration

7 Common Administration

A Summary of Commands

Glossary

Index

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Summary of Contents for Lucent Technologies R4.2