Gp 19 Memory Clear; Gp 20 Format Hard Disk (4250/4260/4265) - Xerox WorkCentre 4150 Service Manual

GP 19 Memory Clear

Purpose
Use this procedure to clear the machine memory and restore the factory settings.
Procedure
Before performing a memory clear, inform the customer that all address books and mailboxes
will be deleted. Also, all machine settings will be reset to default.
If possible, before performing a memory clear, print the following reports, refer to
1. Fax phone book.
2. Local and group members email address books.
3. System configuration.
Perform the following:
1. To save the machine settings, ask the customer to export the fax address book, local and
group email address books, then perform a cloning procedure from the web UI.
2. Enter Diagnostics, GP 1.
3. Navigate to the Memory Clear menu:
• 4150/4250/4260: Select Other Routines > Memory Clear.
• 4265: Select Copier Diagnostics > Memory Clear.
4. Selecting memory clear will result in the following:
• The contents of the fax address books to be deleted.
• Mail boxes to be deleted.
• Templates to be deleted from the hard disk.
• NVM values to be reset to default.
• If the machine has a fax, the fax will have to be re-installed.
5. Ask the customer to import the fax address book, local and group email address books,
then install the clone file from the web UI.
General Procedures and Information
GP 19, GP 20

GP 20 Format Hard Disk (4250/4260/4265)

Purpose
Use this procedure to re-format the machine hard disk and restore the factory default settings.
NOTE: This routine is not available on the 4150.
Procedure
Before re-formatting the hard disk, inform the customer that all stored data and jobs, scan tem-
plates and local and group address books will be deleted.
GP 5:
Perform the following:
1. To save the machine settings and templates, ask the customer to export the fax address
book, local and group email address books, then perform a cloning procedure from the
web UI.
2. Enter diagnostics,
3. Navigate to the Format Hard Disk menu:
• 4250/4260: Select Other Routines > Format Hard Disk.
• 4265: Select Copier Diagnostics > Format Hard Drive.
4. The hard disk will be re-formatted and the email address books and templates will be
deleted.
5. Ask the customer to import the fax address book, local and group email address books,
then install the clone file from the web UI.
January 2016
6-50
GP 1.
WorkCentre WorkCentre 4150/4250/4260WorkCentre 4150/4250/