Locate And Clear Obstructions, Such As Loose Or Protruding Cartridges - StorageTek SL150 Manual

If the local operator panel is also not working, make sure that the library has
3.
power. Check the power cord connected to each power supply. Check the
data-center power outlet. Check breakers.
If the library is connected to power, check the LED Indicators on the library and its
4.
components:
Power supplies — If an amber power supply LED is lit or if both power
■
supply LEDs are dark, replace the power supply. See
and Replacement"
Robot Module — If an amber Robot Module LED is lit or if both robot LEDs
■
are dark, replace the robot. See
page 10-8.
If the robot module is OK, restart the library, and repeat this procedure.
5.
If problems persist after you have restarted the library and repeated the above
6.
diagnostic steps, go to
relevant knowledge articles, and then, if necessary, open a service request.
Use the Health Table to Diagnose the Issue
Log in to the remote interface, take the library offline, and use the health table.
1.
To access the health table, click the Degraded or Failed indicator in the status bar.
2.
Note the Fault Code listed in the health table. Suggested fixes are listed below:
3.
Fault Code 903:
■
– If Drive Auto Clean is enabled — If the drive listed in the suspected
component field is mounted, wait. The library will attempt a cleaning
once the tape dismounts.
If the fault persists after the tape dismounts, a cleaning cartridge is
unavailable or expired. Load a new, LTO universal cleaning cartridge into
a reserved slot. Then clean the drive using the library user interface.
– If using host-managed drive cleaning — Consult the host application
documentation and make sure that fresh cleaning media are available. If
necessary, clean the drive listed using the library user interface.
Fault Code 9108:
■
– If the Suspect Component is one or more magazines, see
Remove a Cartridge Stuck in a Magazine Slot"
– If the Suspect Component is one or more drives, the cartridge may be
stuck in the drive. Go to
and check for relevant knowledge articles. If you cannot find a resolution,
open a service request
Fault Code 9109 or 9102 thru 9107:
■
– See "Locate and Clear Obstructions, Such as Loose or Protruding
Cartridges"
All other Fault Codes:
■
– Follow the Recommended Action listed in the health table one at a time
and in the order specified in the suspect components list. See
Components (CRUs & FRUs)"
on page 10-4.
"Robot Module Removal and Replacement"
"Get Parts and Technical Support"
"Get Parts and Technical Support"
on page 9-9.
on page 10-1.
Troubleshoot the Library
"Power Supply Removal
on page 9-11, check for
"Locate and
on page 9-8.
on page 9-11,
"Replacing
Servicing the Library 9-7
on