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StorageTek 9710 System Assurance Manual

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Document MR0012
9710 Library
Storage Module
System Assurance Guide

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Summary of Contents for StorageTek 9710

  • Page 1 Document MR0012 9710 Library Storage Module System Assurance Guide...
  • Page 3 9710 Library Storage Module System Assurance Guide...
  • Page 4 Comments concerning its contents should be directed to: Nearline Information Development Storage Technology Corporation One StorageTek Drive Louisville, CO 80028-2201 © 1995 through 1999, Storage Technology Corporation, Louisville, CO, USA. All rights reserved. 9710 System Assurance Guide MR0012J...
  • Page 5 List of Pages Document Title: 9710 Library Storage Module System Assurance Guide Guide Part Number: MR0012J Initial Release Date: July 1996 Reissue J Date: December 1999 Total number of pages in this document is 86, consisting of the following: Pages...

  • Page 6: Summary Of Changes

    Chapter 4: Expanded power cable table with new power cable part numbers. Corrected drawing of Centronics 50-pin connector. Added new in-country media services telephone numbers. Added note clarifying feature codes 1603 and 2016. Appendix A: Updated weight specifications. 9710 System Assurance Guide MR0012J...

  • Page 7: Table Of Contents

    StorageTek Storefront ........

  • Page 8: Contents

    Solutions Delivery Installation Consultant ....... 2-2 StorageTek Hardware and Software Support ....... 2-3 Client Processor(s) Teams .
  • Page 9 Serial Cables, 9710 to Host ........

  • Page 10: Figures

    Figure 4-1. 9710 Model/Feature Selections ........
  • Page 11 Table A-1. 9710 Dimensions and Weights ........
  • Page 12 Tables This page intentionally left blank. 9710 System Assurance Guide MR0012J...

  • Page 13: Preface

    Preface This guide contains information about planning, ordering, installing, and follow-up activities required during StorageTek TimberWolf 9710 Library Storage Module sales, delivery, and installation. The audience for this guide includes StorageTek marketing representatives, solutions delivery systems specialists (SDSSs), ssolutions delivery installation...

  • Page 14: Trademarks

    The Index assists in locating information in this publication. Trademarks StorageTek is a trademark of Storage Technology Corporation. Other features and terms used in this publication are for informational purposes only and might be trademarks of Storage Technology Corporation or other companies.

  • Page 15: Related Publications

    You may have access to the following additional sources of information. Customer Resource Center StorageTek’s Customer Resource Center (CRC) is an online service that provides technical information such as software publications, user documentation, maintenance fixes, and answers to frequently asked questions. The CRC is for...

  • Page 16: Documents On Cd

    Documents on CD is a compact disc that contains portable document format (PDF) files of StorageTek’s tape, library, and OPENstorage disk publications. This CD is for StorageTek employees only. Contact the Logistics Depot to order the CD or get onto the distribution list.

  • Page 17: Comments And Suggestions

    3. At the right side of the screen click on alphabetical. 4. Click on W for Workforce Development. 5. Scroll down and click on Workforce Development Home Page. This takes you to the StorageTek Workforce Development web page. Make your selections from here. MR0012J...
  • Page 18 Preface This page intentionally left blank. 9710 System Assurance Guide MR0012J...

  • Page 19: 1: The System Assurance Process

    The process is the exchange of information among the team members to ensure that no aspects of the sale, ordering, and installation are overlooked. This promotes an error-free installation and contributes to customer satisfaction. Figure 1-1. The System Assurance Overview MR0012J 9710 System Assurance Guide...

  • Page 20: System Assurance Team Responsibilities

    The team ensures that all aspects of the process are planned carefully and carried out efficiently. Customer and StorageTek team members jointly own and control the process. Table 1-1. Team Member Responsibilities...
  • Page 21 Solutions Delivery Systems • Explains available levels of software support and Specialist (SDSS) criteria for problem escalation. • Works with the customer to complete the work sheet. • Provides data migration information. MR0012J 9710 System Assurance Guide...

  • Page 22: The System Assurance Flowchart

    The following pages describe the steps in more detail. No two installations are the same; however, following this flowchart promotes a smooth system assurance process and an error-free installation. Figure 1-2. The System Assurance Process Flow 9710 System Assurance Guide MR0012J...

  • Page 23: Proposal Acceptance

    System Assurance Planning Meetings The purpose of the system assurance planning meetings is to: • Explain system assurance as it applies to the 9710 Library • Establish the system assurance team • Establish the responsibilities of the team members •...

  • Page 24: Preinstallation Checklist Error Check

    If they are not correct, the system assurance team completes or corrects them. Installation The SDE installs the 9710 Library at the customer’s site. Post-installation Follow-up The following actions follow up the installation: • The Error-Free Delivery Team tracks any exceptions to the original shipment.

  • Page 25: 2: Key Personnel

    List names and telephone numbers of the following people: CPU Hardware Contact ___________________________________________________________ Phone office:________________ home:________________ Operating Systems Software Contact ___________________________________________________________ Phone office:________________ home:________________ Communication Hardware Contact ___________________________________________________________ Phone office:________________ home:________________ Operations Contact ___________________________________________________________ Phone office:________________ home:________________ Delivery Contact ___________________________________________________________ Phone office:________________ home:________________ MR0012J 9710 System Assurance Guide...

  • Page 26: Storagetek Team

    List names and telephone numbers of the following people: Marketing Representative ___________________________________________________________ Phone office:________________ home:________________ Solutions Delivery Systems Specialist ___________________________________________________________ Phone office:________________ home:________________ Solutions Delivery Engineer ___________________________________________________________ Phone office:________________ home:________________ SDE room on site: Solutions Delivery Installation Consultant ___________________________________________________________ Phone office:________________ home:________________ 9710 System Assurance Guide MR0012J...

  • Page 27: Storagetek Hardware And Software Support

    StorageTek Hardware and Software StorageTek Hardware and Software Support StorageTek provides the following phone numbers for hardware and software support: Call Center (Hardware) U.S.-Colorado 1.303.673.4056 U.S.-Outside Colorado (Customers) 1.800.525.0369 U.S.-Outside Colorado (SDEs) 1.800.735.2778 Software Support U.S.-Outside Colorado 1.800.678.4430 U.S.-Colorado 1.303.673.4430...

  • Page 28: Channel Partner Team

    List names and telephone numbers of the following people: Marketing Representative ___________________________________________________________ Phone office:________________ home:________________ Solutions Delivery Systems Specialist ___________________________________________________________ Phone office:________________ home:________________ Solutions Delivery Engineer ___________________________________________________________ Phone office:________________ home:________________ SDE room on site: Solutions Delivery Installation Consultant ___________________________________________________________ Phone office:________________ home:________________ 9710 System Assurance Guide MR0012J...

  • Page 29: 3: Product Overview

    • A cartridge access port (CAP) that stores up to 14 cartridges • 9840, Digital Linear Tape (DLT), or 4890 drives installed behind the LSM right, front door. Figure 3-1. 9710 LSM with Expansion Door C60485 MR0012J 9710 System Assurance Guide...

  • Page 30: Drive Configurations

    • You may mix SCSI and Fibre Channel drives. Power Distribution Unit (PDU) The standard 9710 can support up to 10 drives, but has power connections for only six drives. When you order the 9710 mounting hardware kits for more than six drives, you must also order the PDU.

  • Page 31: Host Interfaces

    Host Interfaces The PRM card is shipped with the PDU, even though it is not part of the PDU. The card is mounted in the 9710 to provide data communication paths for the additional drives. Host Interfaces The LSM provides two host ports for AS/400 direct connections. Two internal...

  • Page 32: Figure 3-2. Direct Connection For As/400 Control

    Host Interfaces Figure 3-2. Direct Connection for AS/400 Control 9710 System Assurance Guide MR0012J...

  • Page 33: Figure 3-3. Client Configuration (Indirect Connection) With As/400

    Host Interfaces Figure 3-3. Client Configuration (Indirect Connection) with AS/400 MR0012J 9710 System Assurance Guide...

  • Page 34: Figure 3-4. Scsi Direct Connection (Open Systems) With Common Bus

    Host Interfaces Figure 3-4. SCSI Direct Connection (Open Systems) with Common Bus 9710 System Assurance Guide MR0012J...

  • Page 35: Figure 3-5. Host-Indirect Connection

    Host Interfaces Figure 3-5. Host-Indirect Connection MR0012J 9710 System Assurance Guide...

  • Page 36: Figure 3-6. Subsystem Generic Software Types

    Host Interfaces Figure 3-6. Subsystem Generic Software Types 9710 System Assurance Guide MR0012J...

  • Page 37: Data Interfaces

    Six FIPS data buses can exist on the I/O tower. Each bus in this definition includes the Data In, Data Out, Tag In, and Tag Out lines. If you are using two- bus FIPS drives, each connected at the I/O tower to two FIPS buses, then no MR0012J 9710 System Assurance Guide...

  • Page 38: Rs423

    RS423 more than three FIPS drives can exist in the 9710. The remaining available drive slots can be used by SCSI drives. Twenty SCSI data buses can exist on the I/O tower: 10 in and 10 out. Twenty Fibre Channel data buses can exist on the I/O tower (with 9840 drives only): 10 in and 10 out.

  • Page 39: Figure 3-7. 9710 I/O Panel (Showing Fips)

    SCSI Library Robotic Interface Figure 3-7. 9710 I/O Panel (Showing FIPS) Note: The 3270 control interface ports shown in Figure 3-7 on page 3-11 not presently used. One of the two SCSI control interface ports is used for the control line; the other is reserved for daisy chaining.

  • Page 40: Figure 3-8. 9710 I/O Panel (Showing Fibre Channel)

    SCSI Library Robotic Interface Figure 3-8. 9710 I/O Panel (Showing Fibre Channel) Note: The 3270 control interface ports shown in Figure 3-8 on page 3-12 not presently used. One of the two SCSI control interface ports is used for the control line; the other is reserved for daisy chaining.

  • Page 41: 4: Ordering The Equipment

    Ordering the Equipment This chapter provides the worksheets to use when ordering the 9710 LSM. The Ordering Process To order a 9710 LSM: 1. Make photocopies of the blank worksheets provided in this guide. 2. Obtain other required worksheets not provided in this guide.

  • Page 42: Hardware Order Worksheets

    Use the following paragraphs and worksheets to plan your order. For 9840 Drive information, refer to 9840 Tape Drive System Assurance Guide, MT 5003. CAUTION: You may not install 9840 drives and 4890 drives within the same LSM. 9710 System Assurance Guide MR0012J...

  • Page 43: Figure 4-1. 9710 Model/Feature Selections

    Hardware Order Worksheets Figure 4-1. 9710 Model/Feature Selections Note: Both feature codes 1603 and 2016 include two serial ports and do not include a SCSI card. MR0012J 9710 System Assurance Guide...

  • Page 44: Dlt Drives

    Note: If more than six drives are ordered, the customer must order the PDU. The PDU feature code includes the PDU, the appropriate power cord, the PRM card, and an additional drive-to-LSM interface cable. 9710 System Assurance Guide MR0012J...

  • Page 45: Figure 4-2. Dlt8000 Model And Feature Selections

    Hardware Order Worksheets Figure 4-2. DLT8000 Model and Feature Selections MR0012J 9710 System Assurance Guide...

  • Page 46: Figure 4-3. Dlt7000 Feature Selections

    Hardware Order Worksheets Figure 4-3. DLT7000 Feature Selections 9710 System Assurance Guide MR0012J...

  • Page 47: Figure 4-4. Dlt4000 Feature Selections

    Hardware Order Worksheets Figure 4-4. DLT4000 Feature Selections MR0012J 9710 System Assurance Guide...

  • Page 48: 4890 Drives

    Hardware Order Worksheets 4890 Drives Figure 4-5 lists the 4890 drive feature numbers. Figure 4-5. 4890 Drive Feature Selections CAUTION: You may not install 9840 drives and 4890 drives within the same LSM. 9710 System Assurance Guide MR0012J...

  • Page 49: Pdu Power Cables

    15 A, 2.5 m (8.2 ft), 16 AWG SJT cord. For optional PDU Serial Cables, 9710 to Host If the robot is controlled by a serial RS423 connection, the 9710-end of the cables requires a female DB9 connector. MR0012J 9710 System Assurance Guide...

  • Page 50: Table 4-2. Serial Cables, 9710 To Host

    Serial Cables, 9710 to Host Table 4-2. Serial Cables, 9710 to Host Description Part Number Quantity Cable assembly, DB9 (F)-DB24 (F), 4 m (13 ft) 310227101 ________ Cable assembly, DB9 (F)-DB24 (F), 6 m (20 ft) 310227201 ________ Cable assembly, DB9 (F)-DB24 (F), 12 m (39.4 ft)

  • Page 51: Scsi Cabling

    SCSI Cabling The following pages contain SCSI cable and adapter information. Cable Restriction Maximum allowed cable lengths (including the lengths already inside the 9710) are: • Single-ended: up to 6 m (20 ft) for up to 5 mega transfers per second •...

  • Page 52: Figure 4-6. Scsi Connector Types

    SCSI Cabling Figure 4-6. SCSI Connector Types 4-12 9710 System Assurance Guide MR0012J...

  • Page 53: Cable Length Subtraction

    Cable Length Subtraction When considering the length of an external SCSI interface bus, you must subtract the length of bus already inside the 9710 from the maximum allowed cable length. The individual cable measurements inside the 9710 are: • From I/O tower to drive: 1.2 m (4 ft) •...
  • Page 54 Calculated for a control interface daisy chain cable of 0.5 m (18 in.). Add 0.8 m (2.5 ft) for a 1.2 m (4 ft) cable, and 1.1 m (4.5 ft) for a 1.8 m (6 ft) cable. 4-14 9710 System Assurance Guide MR0012J...

  • Page 55: 9710 To Host

    9710 to Host There are many external SCSI cables, depending on the platform. These cables are available through StorageTek. These are “standard” and will fit most applications for data and the control path. Table 4-5. SCSI Cables 9710 to Host...

  • Page 56: Daisy Chain

    Table 4-7 lists available terminators if your configuration requires additional terminators. Table 4-7. Daisy Chain Terminators Description Part Number Quantity Terminator, fast/wide SCSI, 68-pin, single ended 10148002 ________ Terminator, fast/wide SCSI, 68-pin, differential 10148003 ________ 4-16 9710 System Assurance Guide MR0012J...

  • Page 57: Prs Card

    SCSI Cabling PRS Card When installing a PRS in the 9710, the cables listed below are required from the PRC to the drives. Table 4-8. PRS Card Cables Drive Location Cable Length Part Number Quantity 1220 mm (48 in.) 310292101 ________ 1220 mm (48 in.)

  • Page 58: Robotics Control, Internal

    SCSI cable assembly, 68 (M) pin to 68 pin (M), 310292101 ________ 1,220 mm (48 in.) PRS to drive (daisy chain) SCSI cable assembly, 68 (M) pin to 68 pin (M), 310254001 ________ 1,820 mm (72 in.) PRS to drive (daisy chain) 4-18 9710 System Assurance Guide MR0012J...

  • Page 59: As/400 Data Path

    ________ goes under floor (plenum) AS/400 special 68–68-pin SCSI cable, 24 m (78.7 ft) 100821109 ________ goes above floor AS/400 special 68–68-pin SCSI cable, 24 m (78 ft) 100821118 ________ goes under floor (plenum) MR0012J 9710 System Assurance Guide 4-19...

  • Page 60: Sun Sparc Workstation

    Table 4-11. SCSI Cables and Adapters for Sun Sparc Workstation Description Part Number Quantity StorageTek 3 m (10 ft) cable to attach the 9710 10083522 ________ directly to the Sun/Sparc workstation motherboard, or to a station with SBE/S (fast/narrow, differential) or RSBE/S (fast/narrow, single-ended) Standard 68–68-pin SCSI cable.

  • Page 61: Rs/6000, Bull Dpx/20

    Table 4-12. SCSI Cables and Adapters for RS/6000 and Bull DPX/20 Description Part Number Quantity StorageTek 3 m (10 ft) cable to attach the 9710 10083522 ________ directly to the Sun/Sparc workstation motherboard, or to a station with IBM RISC System/6000 with...

  • Page 62: Scsi Adapters

    6 m (20 ft) 10083310 10083314 ______ 15 m (49 ft) 10083311 10083315 ______ 20 m (66 ft) 10083312 10083316 ______ Note: Above floor cable is UL style CL2, plenum cable is UL style CL2P 4-22 9710 System Assurance Guide MR0012J...

  • Page 63: As/400 Serial Cables

    SCSI DIFF, TM 68-pin, 1.2 m (4 ft) 308399001 ________ SCSI DIFF, TM 68-pin, 7.5 m (25 ft) 308399101 ________ SCSI DIFF, TM 68-pin, 15 m (49 ft) 308399201 ________ SCSI, DIFF, Terminator, 68-pin, 308399301 ________ MR0012J 9710 System Assurance Guide 4-23...

  • Page 64: Fips Cabling

    IOP and FIPS cable types. Cabling configurations are shown in Figure 4-7. Part numbers are listed below. The flagged 4-digit IBM part numbers must be ordered from IBM. Figure 4-7. FIPS AS/400 Cabling Configurations 4-24 9710 System Assurance Guide MR0012J...

  • Page 65: Table 4-18. Fips Cables

    ________ Bus and tag cable pair 61 m (20 ft) 305436200 ________ Bus and tag cable pair 91.44 m (300 ft) 305436300 ________ Bus and tag cable pair 122 m (400 ft) 305436400 ________ MR0012J 9710 System Assurance Guide 4-25...

  • Page 66: Fips Terminators

    ________ Terminator, FIPS, Tag 10041794 ________ FIPS Drive to I/O The FIPS cable is listed below. Table 4-20. FIPS Cables Description Part Number Quantity FIPS cable assembly from drive to I/O panel 310259302 ________ 4-26 9710 System Assurance Guide MR0012J...

  • Page 67: Modem Cables

    Cable assembly, RJ45 8 pin (M) - RJ45 8 pin (M), 410828905 ________ 15 m (50 ft) Cable assembly, RJ45 8 pin (M) - RJ45 8 pin (M), 410828925 ________ 76 m (250 ft) Adapter, RJ45 9 pin (F) - DB9 (F) 10410823 ________ MR0012J 9710 System Assurance Guide 4-27...

  • Page 68: Cartridge Tapes And Labels

    One StorageTek Drive Louisville, CO 80028-4350 Voice: 1-303-673-5513 Table 4-23. In-Country Media Supply Services (Sheet 1 of 2) Region Country Telephone Number United States 1-800-905-8502 North Canada 1-800-668-1843 extension 605 America Mexico 525 258 8000 4-28 9710 System Assurance Guide MR0012J...
  • Page 69 Brazil 55 11 5185 2850 Japan 3 3746 9824 Singapore 65 774 9248 World Kuala Lumpur 60 3 233 6102 China 86 10 6841 2211 Thailand 662 656 8873 Hong Kong 852 8200 0791 MR0012J 9710 System Assurance Guide 4-29...
  • Page 70 Cartridge Tapes and Labels This page intentionally left blank. 4-30 9710 System Assurance Guide MR0012J...

  • Page 71: 5: Pre-Installation Checklist

    Dock facilities scheduled Yes/No Hardware Procurement Subsystems ordered Yes/No Power cables ordered Yes/No Options or features ordered Yes/No Interface cables ordered Yes/No Interface adapters ordered Yes/No Tapes and labels ordered Yes/No Software Procurement Software prerequisites met Yes/No MR0012J 9710 System Assurance Guide...

  • Page 72: Fire Suppression System

    Yes/No Fire Suppression System Ensure customer is aware that StorageTek does not supply fire suppression systems. Any fire suppression system for the 9710 is the customers’ responsibility. Hardware Support Services StorageTek offers an exclusive remote service to customers which is available 24 hours a day 7 days a week if a problem with the equipment occurs.
  • Page 73 RJ-45 100 ft MARS/UUT interconnect 410828910 150 ft MARS/UUT interconnect 410828915 200 ft MARS/UUT interconnect 410828920 250 ft MARS/UUT interconnect 410828925 Modem/ 4 ft modem to MARS 4895 MARS interconnect (DB-25 to DB-9) Interconnect Cable MR0012J 9710 System Assurance Guide...
  • Page 74 Hardware Support Services This page intentionally left blank. 9710 System Assurance Guide MR0012J...

  • Page 75: A: Site Planning Information

    The following table lists the dimensions and weight of the LSM. Refer to your drive publications for the weight of the drives and cartridges and add the weights to the weights in the table. Table A-1. 9710 Dimensions and Weights Height 1830 mm (72 in.) Width with covers 1490 mm (59 in.)

  • Page 76: Table A-3. Optional Power Distribution Unit (Pdu) Specifications

    29.2°C (84.5°F) Storage 35°C (95°F) Shipping 35°C (95°F) Altitude Operating 0 to 3.05 km (0 to 10,000 ft) Storage 0 to 3.05 km (0 to 10,000 ft) Shipping 0 to 15.24 km (0 to 50,000 ft) 9710 System Assurance Guide MR0012J...

  • Page 77: Figure A-1. 9710 Layout And Floor Space Requirements

    Figure A-1. 9710 Layout and Floor Space Requirements SEE NOTE 1 POWER CABLE CUTOUT 153.26 148.82 (60.34) (58.59) 218.92 (86.19) LSM BASIC UNIT SERVICE AREA REQUIREMENTS 218.92 (86.19) SEE NOTE 1 15.24 (6) 60.96 (24) FIPS CABLES CUTOUT (SEE NOTE 2) 153.57...

  • Page 78: Table A-5. Power Characteristics

    PDU 120 VAC domestic wall NEMA 5-15R, supplied by client receptacle International plugs and receptacles May be supplied by client according to for 9710 and, if applicable, for PDU local electrical codes. See power specifications below. See Table 4-1 on page 4-9.
  • Page 79 257 BTU/hr Note: Up to six drives take power from the 9710. Four additional drives take power from the PDU box. Power ratings for the 9710, and (separately) for the PDU, are figured by also adding the number of drives connected to each. The PDU box by itself has zero load.
  • Page 80 This page intentionally left blank. 9710 System Assurance Guide MR0012J...

  • Page 81: Index

    Atlanta Shared Services Center, 4-2 robotics control, internal, 4-18 cartridge and label orders, 4-28 SCSI Orders Management, 4-2 9710 to host, 4-15 fire suppression, 5-2 for AS/400 path, 4-19, 4-25 for RS/6000 and Bull, 4-21 for Sun, 4-20 Hardware Support Services, 5-2 Sequent, 4-23 host, server indirect.
  • Page 82 SPARC5, library software, 3-3 specifications weights, A-1 environmental, A-2 worksheet PDU, A-2 hardware order, 4-2 power, A-1 key personnel, 2-1 power, A-4 where to fax, 4-1 SCSI cable length, 4-11 Index-2 9710 System Assurance Guide MR0012J...
  • Page 83 ’ EADER OMMENT Manual Name: ___________________________________________ Manual PN: _______________ Please check or fill in the items; adding explanations/comments in the space provided. Which of the following terms best describes your job? Field Engineer Manager Programmer Systems Analyst Engineer Mathematician Sales Representative Systems Engineer Instructor Operator...
  • Page 84 FIRST CLASS PERMIT NO. 2 LOUISVILLE, CO U.S.A. POSTAGE WILL BE PAID BY ADDRESSEE NEARLINE INFORMATION DEVELOPMENT MS 2201 STORAGE TECHNOLOGY CORPORATION ONE STORAGETEK DRIVE LOUISVILLE CO 80027-9984 FOLD HERE AND TAPE DO NOT STAPLE FOLD HERE AND TAPE If you would like a reply, please print:...
  • Page 86 Fax: 719.536.4053 © 1999 Storage Technology Corporation, Louisville, CO. All rights reserved. Printed in USA. StorageTek, the signature, and Information Made Powerful are trademarks of Storage Technology Corporation. Other product names mentioned may be trademarks of Storage Technology Corporation or other...

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