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StorageTek 9840 User's Reference Manual

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Part Number: 95739
9840 Tape Drive
User's Reference Manual

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  • Page 1 Part Number: 95739 9840 Tape Drive User’s Reference Manual...
  • Page 3 9840 Tape Drive User’s Reference Manual...
  • Page 4 © 1998, 2000 by Storage Technology Corporation, Louisville, Colorado, USA. All rights reserved. Printed in the USA. StorageTek, the signature, and Information Made Powerful are trademarks of Storage Technology Corporation. Other product names, features, and terms used in this publication are for informational purposes only and might be trademarks of Storage Technology Corporation or of other companies.
  • Page 5 List of Pages Document Title: 9840 Tape Drive User’s Reference Manual Manual Part Number: 95739 Assembly Part Number: First Edition: November 1998, EC 112188 Ninth Edition: August 2000, EC 111542 This document has 176 pages, consisting of: Pages Disposition Cover...

  • Page 6: Summary Of Changes

    Summary of Changes The following table shows the revision history and summary of the changes for this publication. EC # Date Edition Description 112188 10/98 First Initial release. 113499 02/99 Second See this edition for a description of changes. 112275 04/99 Third See this edition for a description of changes.

  • Page 7: Table Of Contents

    StorageTek’s External Web Site ........

  • Page 8: Contents

    StorageTek Libraries ........
  • Page 9 Contents 3: Operator Tasks ........3-1 Powering On a Drive .
  • Page 10 Contents Tape Bar-Chart Explanation ......... . . 4-31 Media Information Region .
  • Page 11 Contents Unload Message ..........6-16 Example .
  • Page 12 Contents Glossary ........Glossary-1 Index .

  • Page 13: Figures

    Figure 3-1. L180 or L700 Library 9840 Tape Drive .......
  • Page 14 Figure 6-18. CSL Rear View ..........6-23 Figure 6-19. 9840 Tape Drive Manual Unload Device (MUD) ..... 6-26 Figure 6-20.
  • Page 15 Table 1-3. CSL Configurations ..........1-11 Table 1-4. Configurations of the 9840 Tape Drive ......1-14 Table 1-5.
  • Page 16 Tables This page intentionally left blank. Ninth Edition 95739...

  • Page 17: Preface

    This manual contains information about the 9840 Tape Drive. It helps you use the 9840 Tape Drive and respond to operator panel messages or other conditions that occur while operating the 9840 Tape Drive. Use this information as a reference for on-site operators and users of the 9840 Tape Drive. Organization...

  • Page 18: Comments And Suggestions

    A Reader’s Comment Form at the back of this publication lets you communicate suggestions or requests for change. StorageTek encourages and appreciates reader feedback. StorageTek employees with access to Portal may complete an online Reader’s Comment Form. Point your browser to: http://sts.stortek.com/sts/tis/tisrcf.htm...

  • Page 19: Conventions

    Device = xx Names of variables that require values input assigned appear in italics. Pathnames Pathnames appear in Courier font. C:/programs/ StorageTek Positions for Switch, jumper, and circuit breaker positions switches, appear in default font and all capital letters. jumpers, and circuit...

  • Page 20: Additional Information

    The URL for the StorageTek external web site is http://www.storagetek.com Customer Resource Center StorageTek’s Customer Resource Center (CRC) is a web site that enables members to resolve technical issues by searching code fixes and technical documentation. CRC membership entitles you to other proactive services, such as HIPER subscriptions, technical tips, answers to frequently asked questions, and online product support contact information.

  • Page 21: Customer Support Services

    Customer Support Services The Call Center for Customer Support Services (CSS) is available 24 hours a day, seven days a week, to customers with StorageTek maintenance contracts and to StorageTek employees. You can find additional information about the CSS on StorageTek’s external Web site at:...
  • Page 22 Preface This page intentionally left blank. Ninth Edition 95739...

  • Page 23: Safety

    Class 1 Laser Product. Each laser transceiver has an output of less than 70 µ W and a wavelength of 850 nm. StorageTek’s Class 1 Laser Products comply with EN60825-1(+A-11) and with sections 21 CFR 1040.10 and 1040.11 of the Food and Drug Administration (FDA) regulations.

  • Page 24: Laser Product Label

    Safety Laser Product Label In accordance with safety regulations, a label on each StorageTek Fibre Channel product identifies the laser class of the product and the place and date of the manufacturer. The label appears on top of a Fibre Channel tape drive and near the Fibre Channel connectors on a Fibre Channel tape library.

  • Page 25: Notices

    TV reception. Changes or modifications to this equipment that are not expressly approved in advance by StorageTek will void the warranty. In addition, changes or modifications to this equipment might cause it to create harmful interference.

  • Page 26: Japanese Compliance Statement

    Notices Japanese Compliance Statement The following compliance statement in Japanese pertains to VCCI EMI regulations: English translation: This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective actions.

  • Page 27: Internal Code License Statement

    YOU DO NOT HAVE THE AUTHORITY TO BIND YOUR COMPANY, DO NOT OPEN THE PACKAGE AND USE THE EQUIPMENT. IF YOU HAVE ANY QUESTIONS, CONTACT THE AUTHORIZED STORAGETEK DISTRIBUTOR OR RESELLER FROM WHOM YOU ACQUIRED THIS EQUIPMENT. IF THE EQUIPMENT WAS OBTAINED BY YOU DIRECTLY FROM STORAGETEK, CONTACT YOUR STORAGETEK REPRESENTATIVE.
  • Page 28 Code, service tools and manuals being reserved by Code and Maintenance Code may reside and be StorageTek or its licensors. You agree that you shall executed in or used in connection with such not use or attempt to use the Maintenance Code or...

  • Page 29: 9840 Tape Drive

    • “Host Interfaces” on page 1-15 9840 Tape Drive The StorageTek 9840 Tape Drive is a small, modular, high-performance tape drive designed for the enterprise and multi-platform environments. It operates in a variety of software, hardware, host, and input/output channel environments.

  • Page 30: Configuration Details

    9840 Tape Drive Configuration Details Table 1-1 shows the details of the 9840 Tape Drive configurations. Table 1-1. 9840 Configurations Number of Configuration Interface Figure and Page Drives Desktop Fibre Channel or Figure 1-1 on (manual-load) SCSI page 1-1 Desktop (CSL)

  • Page 31: Figure 1-2. Standard Operator Panel

    SELECT DISPLAY SWITCH C53117 Authorized service personnel must resolve some problems, such as those internal to the 9840 Tape Drive, by replacing the tape drive. Chapter 5, “Drive Errors and Messages,” provides additional information about contacting StorageTek service. Note: Refer to Chapter 6, “Cartridge Scratch Loader,”...

  • Page 32: Operator Panel

    Operator Panel Operator Panel The operator panel is the interface between the operator and the 9840 Tape Drive. Two types of operator panels are available for the 9840 Tape Drive equipment: • Standard • CSL Figure 1-3 shows the standard operator panel, used in the desktop, rack-mount, and library configurations.

  • Page 33: Csl Operator Panel

    The CSL operator panel (Figure 1-4) allows a human interface to the subsystem. When the 9840 Tape Drive is installed in a CSL, the front operator panel switches and indicators are replicated on the CSL panel. See Chapter 6, “Cartridge Scratch Loader,”...

  • Page 34: Operator Display

    15. Autoload Mode Switch C53362 Operator Display This operator display allows you to view the status of the 9840 Tape Drive and CSL. It allows you to view selections such as: • Drive configuration settings • Drive firmware release level •...

  • Page 35: Cartridge Tapes

    Design 9840 cartridge tapes have the same dimensions as 18- and 36-track cartridges and thus can coexist with them in libraries. 9840 cartridge tapes have the supply and takeup hubs in the cartridge. This permits midpoint loading and fast access.

  • Page 36: Figure 1-5. Standard Cartridge Tape

    Cartridge Tapes Table 1-2. Standard and VolSafe Cartridges (Continued) Feature Standard VolSafe Media ID All four dimples are The first dimple is (four machine-identifiable the same depth. deeper than the rest. dimples in the plastic case) Manufacturer Part ID White White Figure 1-5.

  • Page 37: Models

    Figure 1-7 see a typical drive configured for a library. The drive is normally attached to a tray allowing easy installation into a library. Figure 1-7. 9840 Tape Drive Assembly for a 9310 or 9740 Library C53070 95739 Ninth Edition...

  • Page 38: Storagetek Libraries

    • A cartridge access port (CAP) that holds up to 10 cartridge tapes in two magazines • Drives, which perform read/write operations Note: Up to six 9840 Tape Drives may be installed in the L180 Library. L700 Library This library also has four major internal components: •...

  • Page 39: Cartridge Scratch Loader (Csl)

    Models Cartridge Scratch Loader (CSL) The CSL consists of a 9840 Tape Drive, a power supply, and a scratch loader. The CSL is an electromechanical device that can load and unload up to seven cartridge tapes. It also has a feed channel to mount a priority cartridge into the tape drive.

  • Page 40: Rack-Mountable Csls

    The rack-mountable CSL ships as a SCSI or ESCON interface. The rack may contain a combination of 9840 Tape Drives and CSLs. The rack can have up to six CSLs with one per tray, up to 12 manual drives with two per tray, or a combination of CSLs and manual drives to fill the six slots.

  • Page 41: Rack-Mountable Drives

    Models Rack-mountable Drives Refer to Figure 1-11 to view the 9840 Tape Drive rack-mountable drives. Fibre Channel, ESCON, and SCSI 9840 Tape Drives may be installed in the rack. Figure 1-11. Rack-mountable Drives Stand-Alone Rack C53408 The rack (Figure 1-11) may contain up to twelve 9840 Tape Drives. The 9840 Tape Drive is a field replaceable unit (FRU).

  • Page 42: Configurations

    Configurations Configurations Table 1-4. shows the configurations in which the 9840 is available. In each case, the drive and power supply are attached with installation-unique hardware. Table 1-4. Configurations of the 9840 Tape Drive Library Type Description 9310 Library The StorageTek PowderHorn library. It holds up to 6,000 cartridge tapes and up to 80 drives in up to four 20-drive 9741 cabinets.

  • Page 43: Host Environments

    StorageTek marketing representative or the StorageTek Sales Support Desk at 1-800-275-4785. Host Interfaces The 9840 Tape Drive uses a Fibre Channel, SCSI, or an ESCON host interface. Each type of interface requires its own factory-installed interface card. Refer to Table 1-5 for products and 9840 Tape Drive interfaces offered by StorageTek.

  • Page 44: Escon

    The SCSI 9840 Tape Drive has one SCSI port. The drive supports all SCSI variants, which the operator sets. The connector accepts a 68-pin SCSI P-cable. SCSI enables 9840 Tape Drives to connect to the host either directly, in a daisy- chain configuration, or in a combination of direct and daisy-chain configurations.

  • Page 45: 2: Operator Panel Details

    • Standard Operator Panel • Cartridge Scratch Loader (CSL) Operator Panel Either operator panel enables you to view the configuration of the 9840 Tape Drive, and notifies you when further support is required. Note: The 9840 Tape Drive and CSL operator panel use small push-button switches.

  • Page 46: Standard Operator Panel Switches

    Pressing the switch causes an Initial Program Load (IPL) to occur and resets the 9840 Tape Drive. This process is identical to the program initiation that takes place automatically after the power-on sequencing completes. In addition, the operator panel briefly displays the “IPLPend” (IPL Pending) message when this switch is pressed.

  • Page 47: Menu Switch

    Menu Switch switch is one of the two switches used to manipulate the 9840 Tape Menu Drive menu. Use the switch and switch to access applicable menus.

  • Page 48: Standard Operator Panel Indicators

    The cartridge tape is not loaded or it has ejected. Flashing The tape in the cartridge is moving. The cartridge tape is loaded and the 9840 Tape Drive is ready. Clean Indicator The amber Clean indicator signifies the following conditions:...

  • Page 49: Power Indicator

    On constant A hardware error was detected because a 9840 Tape Drive is not functional. If an IPL does not resolve the situation, authorized service personnel may need to replace the 9840 Tape Drive.

  • Page 50: Operator Display

    Operator Display Operator Display The standard and CSL operator panel has a single-line 10-digit alphanumeric display that links to the 9840 Tape Drive and to the host. The operator display indicates the following: • The state of the 9840 Tape Drive •...

  • Page 51: Csl Operator Panel Switches

    CSL Operator Panel Switches CSL Operator Panel Switches The CSL operator panel switches (Figure 2-4) are described in this section. Note: Refer to Figure 2-1 on page 2-1 to see the standard operator panel and explanation of its switches. Figure 2-4. CSL Operator Panel service 1.

  • Page 52: Start Switch

    Note: The CSL Power, Activity, Clean, and Service indicators are identical to the indicators located on the 9840 Tape Drive operator panel. They are not covered in this section. Only the CSL Automatic, Manual, Operator, and System indicators are covered here.

  • Page 53: Operator Tasks

    Cartridge Scratch Loader (CSL). Power Switch The 9840 Tape Drive might or might not have a power switch when it is installed in a library. Figure 3-1 illustrates a 9840 Tape Drive for an L180 or L700 Library.

  • Page 54: Process

    Powering On a Drive Process To power on the 9840 Tape Drive with an IPL, follow these steps: 1. Power on the drive: a. If the drive has a power switch in the back (Figure 3-1), ensure that the power cord is plugged in between the drive and the library or rack power strip and turn the switch to ON.

  • Page 55: Write-Protecting A Cartridge

    Chapter 5, “Drive Errors and Messages,” for problem resolution. Write-Protecting a Cartridge The 9840 Tape Drive uses a standard and VolSafe cartridge (Figure 3-3 on page 3-4). The VolSafe cartridge can be distinguished from the standard cartridge by its yellow markings. Refer to...

  • Page 56: Process

    Write-Protecting a Cartridge Process Follow these instructions to write protect a standard or VolSafe cartridge: 1. Hold the cartridge with the customer label side up and rear volser label towards you. 2. Locate the write protect switch on the right side of the cartridge (Figure 3-3).

  • Page 57: Loading A Drive

    Scratch Loader” to load a CSL. To load a cartridge tape, follow these steps: 1. Insert the cartridge tape into the 9840 Tape Drive in the direction shown in Figure 3-3 on page 3-4. 2. Wait for the operator panel to display one of the following messages and take the appropriate action, if necessary: •...

  • Page 58: Cleaning A Drive

    Cleaning more frequently may damage the head. CAUTION: Do not wet-clean the 9840 Tape Drive: no chemical cleaning is allowed. To clean the 9840 Tape Drive, follow these steps: 1. If applicable, unload the cartridge tape from the drive.

  • Page 59: Powering Off A Drive

    To perform a power-off procedure, follow these steps: Note: Refer to “Power On/Off CSL” in Chapter 6, “Cartridge Scratch Loader” power off a CSL. 1. Ensure that the 9840 Tape Drive is not selected from the host (see “Offline” Chapter 4, “Menus”).

  • Page 60: Identifying Unrecoverable Tapes

    Identifying Unrecoverable Tapes Identifying Unrecoverable Tapes CAUTION: Do not degauss 9840 Tape Drive tapes. Servo tracks are written on the tape at the factory. When these tracks are mistakenly erased as by degaussing, the cartridge tape must be discarded. Defective and degaussed tapes fail in all or most operations. Test failing tapes on two different drives.

  • Page 61: 4: Menus

    Menus This chapter describes the menu system for the 9840 Tape Drive and how to perform specific operations using the menus and submenus. You must use the switch, switch, and the operator panel (Figure 4-1) to access all Menu Select menus and submenus.

  • Page 62: Main Menu Summary

    Use this main menu to place the 9840 Tape Drive offline for some procedures and online for other procedures. After the 9840 Tape Drive is set offline or online, use this main menu as the entry point to other main menus.

  • Page 63: Figure 4-2. Main Menus Available When Drive Is Online

    9840 Tape Drive. Main menus are shown across the top of the figure and the appropriate submenus are listed below each main menu.

  • Page 64: Menu Operations

    Menu Operations Menu Operations You may view online menus and offline menus. However, operators should only view online menus. Offline menus are for configuration and should only be used by qualified technicians. Figure 4-3 on page 4-5 provides viewing menus online only. Figure 4-4 on page 4-6 provides offline configuration menus.

  • Page 65: Online Main Menus And Submenus

    Menu Operations Online Main Menus and Submenus Figure 4-3 provides online menus. These menus are used by operators and qualified technians. Figure 4-3. Online View CFG? Menus View Config. View Config. View Config. View Drive View CSL Online Main Menu for Exit Main Main Menu for...

  • Page 66: Offline Menu Operations

    Menu Operations Offline Menu Operations Figure 4-4 provides offline configuration menus (for qualified technicians only). Figure 4-4. Offline Configuration Menus Configure Configure Configure View Drive View CSL Main Menu for Offline Drive Main Exit Main Menu for Main Menu for Firmware Level Firmware Level...

  • Page 67: View Fibre Channel Configuration Status

    View Fibre Channel Configuration View Fibre Channel Configuration Status Figure 4-5 provides a flowchart for viewing a Fibre Channel configuration. Table 4-2 on page 4-8 provides the Fibre Channel menus and displays used to view the drive when it is online. Figure 4-5.

  • Page 68: Table 4-2. Menu Table - View Fibre Channel Configuration

    View Fibre Channel Configuration Table 4-2. Menu Table - View Fibre Channel Configuration Options Notes Procedure Online/Offline Main Menu Online Defaults to online. 1. If applicable, press to access. Menu Offline For viewing the configuration, 2. If Online does not display, press the drive must be online.
  • Page 69 View Fibre Channel Configuration Table 4-2. Menu Table - View Fibre Channel Configuration (Continued) Options Notes Procedure Main Exit Menu Exit Menu? This menu gives you the 1. If applicable, press to access. Menu opportunity to repeat the 2. To repeat the operation, press operation.

  • Page 70: View Scsi Configuration Status

    View SCSI Configuration Status View SCSI Configuration Status Figure 4-6 provides a flowchart for viewing a SCSI configuration. Figure 4-6. View SCSI Configuration BEGIN CMPRSS LANGUAGE (YES/NO/OFF) Menu Menu Menu ONLINE VOLSAFE Select OFFLINE FULL DSE Menu (Y/N) Select Online FULL CODE Menu (Y/N)

  • Page 71: Table 4-3. Menu Table-View Scsi Configuration

    View SCSI Configuration Status Table 4-3 provides the SCSI menus and displays used to view the drive when it is online. Table 4-3. Menu Table—View SCSI Configuration Options Notes Procedure Online/Offline Main Menu Online Defaults to online. 1. If applicable, press to access.
  • Page 72 View SCSI Configuration Status Table 4-3. Menu Table—View SCSI Configuration (Continued) Options Notes Procedure Firmware Level View Menu None Display shows Rx.yy.zzzc, 1. If applicable, press once to Menu where: x = major revision display the firmware level. number, yy = minor revision 2.

  • Page 73: View Escon Configuration Status

    View ESCON Configuration Status View ESCON Configuration Status Figure 4-7 provides a flowchart for viewing a ESCON configuration. Table 4-4 on page 4-14 provides the ESCON menus and displays used to view the drive when it is online. Figure 4-7. View ESCON Configuration BEGIN CMPRSS Menu...

  • Page 74: Table 4-4. Menu Table - View Escon Configuration

    View ESCON Configuration Status Table 4-4. Menu Table - View ESCON Configuration Options Notes Procedure Online/Offline Main Menu Defaults to online. 1. If applicable, press to access. Online Menu For viewing the configuration, 2. If Online does not display, press Offline the drive must be online.
  • Page 75 View ESCON Configuration Status Table 4-4. Menu Table - View ESCON Configuration (Continued) Options Notes Procedure Main Exit Menu This menu gives you the 1. If applicable, press to access. Menu Exit Menu? opportunity to repeat the 2. To repeat the operation, press operation.

  • Page 76: Drive Operations Menu

    Drive Operations Menu Drive Operations Menu Figure 4-8 provides a menu tree for ESCON drive operations. The Port Enable and Port Disable selection is for ESCON only (not available in Fibre Channel and SCSI menu). Figure 4-8. Drive Operations (ESCON) BEGIN Menu IPL FROM TAPE MENU.

  • Page 77: Table 4-5. Menu Table-Drive Operations

    Drive Operations Menu Table 4-5 provides the drive menus and displays to: • Enter the Drive submenus • Initial program load (IPL) drive from new firmware tape • Make dump tape • Make code tape (for qualified technicians only) • Make data tape •...
  • Page 78 Drive Operations Menu Table 4-5. Menu Table—Drive Operations (Continued) Options Notes Procedure Code Update Submenu In Drive Main Menu This selection updates the 1. Press to bypass. If not Menu IPL From Tp (Initial Program firmware in the drive from the bypassing, follow the remaining Load Drive from firmware tape inserted in the...
  • Page 79 Drive Operations Menu Table 4-5. Menu Table—Drive Operations (Continued) Options Notes Procedure Create Code Update Submenu in Drive Main Menu This selection copies the Note: This procedure is for a qualified MakeCodeTp (Make Code firmware from the drive to the technician only.
  • Page 80 Drive Operations Menu Table 4-5. Menu Table—Drive Operations (Continued) Options Notes Procedure Build Media Information Region (MIR) The 9840 Tape Drive uses 1. If applicable, press once to Menu Build MIR (Build media information recorded on each access or twice to bypass. If not...
  • Page 81 Drive Operations Menu Table 4-5. Menu Table—Drive Operations (Continued) Options Notes Procedure Main Exit Main Menu This menu gives you the 1. If applicable, press to access. Menu Exit Menu? opportunity to return the drive 2. To return to the Online/Offline online and stay in or exit the main menu to return the drive to menu system.

  • Page 82: Online/Offline Main Menu Tasks

    Use the Online/Offline main menu to change the state of the 9840 Tape Drive from online to offline and offline to online. When the 9840 Tape Drive is in a particular state, you can perform further operations using the menu system.

  • Page 83: Offline

    The 9840 Tape Drive is online and available. Offline To change the state of the 9840 Tape Drive to offline, follow these steps: 1. Cease all I/O from the host. Enterprise and client-server (Fibre Channel/ SCSI) operations are discussed here.

  • Page 84: View Configuration Main Menu Task

    View Configuration Main Menu Task Use the View Configuration main menu to view configuration information. You can view this menu while the 9840 Tape Drive is online. Authorized service personnel perform other procedures with the View Configuration main menu when the 9840 Tape Drive is offline.

  • Page 85: Select A Language

    Tape Drive is offline. CAUTION: Do not navigate through the Drive main menu when the 9840 Tape Drive is offline because doing so might alter the drive configuration. Before performing this procedure, view the drive configuration and make a note of the configuration parameters.
  • Page 86 Select If a cartridge tape is already in the 9840 Tape Drive, it ejects. The operator panel displays the “LdDataTp” message. 6. Place a cartridge tape that is not write-protected into the 9840 Tape Drive.

  • Page 87: Firmware Release Main Menu Task

    Use the Firmware Release main menu to view the level of the firmware used by the 9840 Tape Drive. View Firmware Release Level View the firmware release level to determine if the firmware in the 9840 Tape Drive requires an update. To view the firmware release level, follow these steps: 1.

  • Page 88: Csl Code Level Main Menu Task

    Use the Cartridge Scratch Loader (CSL) Code Level Main Menu to view the firmware level used by the CSL. View CSL Code Level To view the CSL code level, follow these steps: 1. Place the 9840 Tape Drive online (see “Online” on page 4-22). 2. Press the switch to reach the CSL code level main menu.

  • Page 89: Exit Main Menu Tasks

    • A “Ready A” message means the drive is online, VolSafe is enabled, and the drive is loaded with a write-enabled VolSafe cartridge tape. • An * (asterisk) indicates that the 9840 Tape Drive is online, but a cartridge tape is not loaded.

  • Page 90: Return To The Menu System

    Exit main menu. Menu The operator panel displays the “Offline” or “Online” message. 2. If necessary, press the switch to place the 9840 Tape Drive online or Select offline. The operator panel displays the “Online” or “Offline” message.

  • Page 91: Tape Bar-Chart Explanation

    Tape Bar-Chart Explanation Tape Bar-Chart Explanation The tape bar-chart (Figure 4-9 on page 4-32) displays two horizontal bars, one showing how much tape has been written, and the other showing how much tape has been read. When selected from the menu, these bars are shown during read and write operations, and when drive is in Ready (idle) mode.

  • Page 92: Figure 4-9. Tape Write/Read Bar Chart

    Tape Bar-Chart Explanation Figure 4-9. Tape Write/Read Bar Chart READ BAR WRITE BAR 100% C53412 4-32 Ninth Edition 95739...

  • Page 93: Drive Errors And Messages

    Drive Errors and Messages This chapter describes error indications that may occur with the 9840 Tape Drive (Figure 5-1) and the procedures to resolve the problem. It includes: • “Power and Service Indicator Errors” on page 5-2 • “Clean Indicator Error” on page 5-3 •...

  • Page 94: Power And Service Indicator Errors

    Power and Service Indicator Errors Power and Service Indicator Errors Table 5-1 summarizes the combination of the Power and the Service indicators (“9840 Tape Drive” on page 5-1), the meaning, and the recommended corrective action. Note: Table 5-1 does not summarize all conditions that can occur. If an uncorrectable malfunction occurs, contact authorized service personnel.

  • Page 95: Clean Indicator Error

    Clean Indicator Error Clean Indicator Error When the amber-colored Clean indicator is on, you must clean the 9840 Tape Drive. The Clean indicator signifies that particular tape errors occurred or a specific length of tape passed through the tape path.
  • Page 96 Operator Panel Messages Table 5-2. Operator Display Messages (Continued) Display Probable Cause Recommended Action The 9840 Tape Drive cannot write Ensure that the tape is write-enabled. CodCrFail1 code onto the tape. Try another cartridge tape. The 9840 Tape Drive cannot position the tape.
  • Page 97 Operator Panel Messages Table 5-2. Operator Display Messages (Continued) Display Probable Cause Recommended Action The 9840 Tape Drive cannot write Contact authorized service personnel. DmpWrFail1 diagnostic data onto the tape. The 9840 Tape Drive cannot position the tape. There is no diagnostic dump data Contact authorized service personnel.
  • Page 98 Recommended Action Alternating with the “*” message, No user action is necessary. Offline this message indicates that the 9840 Tape Drive is offline. The 9840 Tape Drive is No user action is necessary. Online operational. The power supply has failed.

  • Page 99: Language Translated Messages

    Language Translated Messages Language Translated Messages Table 5-3 provides 9840 Tape Drive messages that have been translated from English to Spanish, French, Italian, and German. This table will be updated as new information is acquired. Table 5-3. Language Translated Messages...

  • Page 100: Specific Error Recovery Procedures

    DumpAgain? Condition If the 9840 Tape Drive detects the same fault symptom code within a minute, the Service light flashes and the “DumpAgain?” message alternates with a “Chk xxxx” message, where xxxx is the fault symptom code. The 9840 Tape Drive is not operational and requires manual intervention.

  • Page 101: Shipping Insert

    Shipping Insert • In the VM/MVS environment: ESCON Swap • In the SCSI environment: Recover Buffer Data Shipping Insert Note: Refer to Chapter 6, “Cartridge Scratch Loader,” to install and lock a shipping insert into a CSL. Follow these instructions to properly install and lock the shipping insert (Figure 5-2) into a drive.
  • Page 102 Shipping Insert 1. Power off the drive if power is applied. POWER SWITCH POWER PLUG C53636 Note: This drive uses a SCSI interface to the host. 2. Locate the manual unload device (MUD) screw on right-front area of the drive. 1.
  • Page 103 Note: When the MUD screw will not turn any further CCW, the reel motors are up and the cleaning brush is lowered. C53638 6. Remove the screwdriver. 7. Insert and lock the shipping insert in the 9840 Tape Drive. Note: Gently pull on the shipping insert to verify it is locked within the carriage. SHIPPING INSERT...

  • Page 104: Jammed Cartridge

    CSL. A jammed cartridge in a 9840 Tape Drive is not a common malfunction. However, you must know how to remove jammed cartridges when the malfunction occurs. Follow the procedures in this section to remove a jammed cartridge.
  • Page 105 Jammed Cartridge 1. Locate the MUD screw on the drive. Note: The 9840 Tape Drive MUD screw is located on the right-front side of the drive. SCREW C53633 2. Obtain a common screwdriver and insert it into the MUD slot.

  • Page 106: Fiber-Optic Problems

    Fiber-Optic Problems Note: Contact authorized service personnel to perform any fiber-optic cleaning. The 9840 ESCON and Fibre Channel Tape Drives use many fiber-optic components, including connectors, adapters, plugs, and transmitter/receiver subassemblies. If you encounter unexplained problems that occur in the interface, some of the fiber-optic components that are part of the interface might require cleaning.

  • Page 107: Cartridge Scratch Loader

    The CSL (Figure 6-1) consists of a 9840 Tape Drive, a power supply, and a CSL mechanism. The CSL is an electromechanical device that can load and unload up to seven cartridge tapes. It also has a priority feed slot (open area of feed channel) to mount a priority cartridge into the tape drive.

  • Page 108: Component Locations

    CSL components. Operators should become familiar with the CSL components listed below. Table 6-1. CSL Component Descriptions Component Purpose Operator Panel Operates the 9840 Tape Drive and CSL Output Bin Houses ejected cartridges from the feed channel Feed Channel Inputs/outputs cartridges to/from 9840 Tape Drive and also...

  • Page 109: Cartridge Routing

    Overview Cartridge Routing Cartridges are loaded into the CSL (Figure 6-3 on page 6-3) vertically with the Media Id label (R) facing out towards the operator (reels to the right). Load cartridges into the input bin (right side of the CSL). Note: Never load cartridges flat or with the cartridge reels to the left.

  • Page 110: Rack

    Rack Rack The StorageTek RACK001 may be used to install the rack mount CSL trays. Refer Figure 6-4 for the StorageTek RACK001. This rack contains 6 CSLs. The rack may contain a combination of 9840 Tape Drives and CSLs. Note: A customer may wish to use other racks to install the rack mount CSL trays.

  • Page 111: Rack-Mount Csl Tray

    Rack-mount CSL Tray Rack-mount CSL Tray Refer to Figure 6-5 for the rack mount CSL. The rack mount CSL ships as a SCSI or ESCON interface. Note: The slide rails are installed on the CSL in Figure 6-5. This rack unit has the feed channel, input bin, output bin, and operator panel identified.

  • Page 112: Operator Panel

    Operator Panel Operator Panel Note: The 9840 Tape Drive and CSL operator panel use small push-button switches. The term switch or switches is used to identify them throughout this manual. The operator panel (Figure 6-6) allows a human interface to the subsystem. The left half of the operator panel contains the indicators and switches specifically for the 9840 Tape Drive.

  • Page 113: Csl Switches

    CSL Switches Refer to Table 6-3 for CSL operator panel switch descriptions. Note: Refer to “Operator Panel” on page 1-4 for explanation of the 9840 Tape Drive switches. Table 6-3. CSL Operator Panel Switches Switch Description Switch Pressing this switch restarts CSL operation after the operator empties a...

  • Page 114: Csl Indicators

    The CSL operator panel indicators (Figure 6-7) are described in Table 6-4. Note: Refer to “Operator Panel” on page 1-4 for explanation of the 9840 Tape Drive indicators. Figure 6-7. CSL Operator Panel Indicators service 1. Power Indicator 8. Automatic Indicator 2. Activity Indicator 9.
  • Page 115 Operator Panel Table 6-4. CSL Operator Panel Indicators (Continued) Figure 6-7 Indicator Description Explanation Number System Indicates CSL is in System mode: allows host to control CSL. (green) (CSL only) Automatic Indicates CSL is in Auto mode: allows CSL to operate (green) automatically.

  • Page 116: Power On/Off Csl

    Power On/Off CSL Power On/Off CSL This section provides a process to power on/off the CSL. Figure 6-8 provides locations of the switch, power cord, terminator, and cable for a CSL SCSI Power interface. Note: The CSL switch and power cord are located on the rear of the Power CSL.

  • Page 117: Power On

    Power On/Off CSL Power On 1. Ensure the power cord is attached to the receptacle on the rear of the CSL. Note: The power cord and applicable interface cable (ESCON or SCSI) should have been attached during initial installation. 2. If the power cord is not attached to the CSL, do the following: a.

  • Page 118: Csl Cartridge Loading/Unloading

    CSL Cartridge Loading/Unloading CSL Cartridge Loading/Unloading This section contains procedures to load and unload cartridges within the CSL. Cartridge Loading Note: Engineering recommends no drive activity during cartridge loading. This ensures that no drive errors are induced. To correctly load a cartridge into the input bin, follow these instructions and refer to Figure 6-10.

  • Page 119: Cartridge Unloading

    CSL Cartridge Loading/Unloading 6. Slide the front edge of the cartridge into the CSL. 7. Slowly release the CSL spring-loaded slider and ensure it touches the loaded cartridges. 8. Check that all loaded cartridges are seated correctly. Note: Ensure cartridges are aligned vertically and horizontally within the input bin and the spring-loaded slider is firmly against the cartridges.

  • Page 120: Modes Of Operation

    Modes of Operation Modes of Operation The CSL has three distinct modes of operation (Figure 6-12). They are: • System Mode • Automatic Mode • Manual Mode Figure 6-12. CSL Modes of Operation service 1. System Indicator 2. Automatic Indicator 3.

  • Page 121: Unload Message

    Modes of Operation • If the drive is empty and the feed channel contains a cartridge which hasn’t been previously loaded, the cartridge loads into the drive. • If the drive and the feed channel are empty, but at least one cartridge is available in the input bin, then the cartridge loads into the drive.

  • Page 122: Automatic Mode

    Modes of Operation Automatic Mode The automatic mode allows the CSL to operate without operator intervention. Cartridges automatically loads from the input bin into the drive. Cartridges are loaded in the order they were inserted and unloaded into the output bin when the operating system is finished with the tape.

  • Page 123: Manual Mode

    Modes of Operation 4. Press the switch. Start 5. Unload the output bin when the job is complete or as necessary. Manual Mode In manual mode, the operator has complete control over CSL and drive operation. While the CSL is in manual mode: •...

  • Page 124: Priority Mount Mode

    Modes of Operation 5. Unload the output bin when necessary. Priority Mount Mode The CSL is a sequential scratch loader. An operator can physically mount a priority cartridge directly into the unit. The host may issue a Load Display command with required volser. This command may be issued during any CSL mode of operation informing the operator to place the cartridge into the feed channel (Figure...

  • Page 125: Csl In Automatic Mode

    Modes of Operation a. Insert the cartridge past the cartridge stop mechanism. See Figure 6-14. Figure 6-14. Cartridge Stop Mechanism/First Index Rod CARTRIDGE CARTRIDGE STOP MECHANISM FIRST INDEX C53618 b. Do not insert the cartridge past the first index rod (Figure 6-14).

  • Page 126: Cartridge Removal From Feed Channel

    Modes of Operation 1. If there are no cartridges in the input bin, the Operator light flashes signaling you to put a cartridge into the feed channel. 2. Press the switch to resume CSL operation. Start Note: Refer to Figure 6-14 on page 6-19 to correctly load a cartridge into the feed channel.

  • Page 127: Error And Recovery

    Error and Recovery Error and Recovery Note: Refer to Chapter 5, “Drive Errors and Messages,” for specific drive errors. Errors may be encountered anytime during operation of the CSL. Errors, recovery, and FSCs are discussed in this chapter. Note: The 4EXX FSCs are for the CSL only. Operator Indicator When the Operator indicator (call out 6) is flashing (Figure...

  • Page 128: Incorrect Load Process

    Error and Recovery Incorrect Load Process This is the process of events when cartridges are loaded incorrectly into the CSL. The cartridge reels are facing to the left (Figure 6-17). You cannot see them Figure 6-17. 1. The CSL attempts to load the cartridge into the drive. 2.

  • Page 129: Clearing Csl Errors

    Error and Recovery 3. Ensure all remaining cartridges to be loaded are placed within the input bin correctly (cartridge reels to the right). 4. The CSL is now ready for normal operations. Clearing CSL Errors Refer to the following process to clear CSL errors. Follow the directions explicitly.

  • Page 130: Fault Symptom Codes

    Error and Recovery Fault Symptom Codes Perform the following sequence of checks if a CSL error occurs. 1. Check the CSL Operator indicator to see if it is flashing (operator summoned) or on solid (failure). Clear the obvious error. 2. If the CSL does not indicate any problems, check the FSC list (Table 6-5).
  • Page 131 Error and Recovery Table 6-5. CSL FSCs Malfunction 4E31 SCSI load command failed due to the CSL Return CSL to System no longer in the System mode. The mode Mode. was changed during the load. This error occurs immediately after a cleaning or dump cartridge has just been unloaded.

  • Page 132: Jammed Cartridge

    Notes: 1. Only use the MUD mechanism to remove jammed cartridges (cartridges still in the 9840 Tape Drive) or to reset the drive for shipping (cartridges not on the feed roller). 2. The MUD screw must be turned to the right or clockwise (CW) to remove jammed cartridges.
  • Page 133 Jammed Cartridge 1. Power off the CSL if power is applied (“Power On/Off CSL” on page 6-10). 2. Remove all cartridges from the input and output bins. 3. Locate the MUD screw within the CSL input bin (upper-left area). Note: The CSL MUD screw is located to the right of the feed channel. FEED CHANNEL SCREW...
  • Page 134 C53640 7. Remove the screwdriver. 8. Remove the cartridge from the 9840 Tape Drive. Note: The cartridge will not eject completely out of the CSL. It will only eject out of the drive and stop deep inside the feed channel on the feed roller.
  • Page 135 Jammed Cartridge 9. Work the cartridge through the feed channel to the cartridge stop mechanism. a. Push down on the cartridge stop mechanism. Note: This allows the cartridge to be removed from the front of the feed channel. b. Grasp the cartridge and remove it from the feed channel. CARTRIDGE CARTRIDGE STOP...

  • Page 136: Shipping Insert

    Shipping Insert Shipping Insert This section contains instructions to remove, install, and lock a shipping insert into the CSL. The shipping insert must always be inserted and locked into the CSL. Read caution below. CAUTION: If the shipping insert is not locked into the tape drive, the drive head will become damaged in shipment.

  • Page 137: Removal

    Shipping Insert Removal Follow these instructions to remove the shipping insert from the CSL. 1. Locate the shipping insert within the feed channel. 2. Push the input bin slider to right of the input bin and hold it in place. 3.

  • Page 138: Install And Lock

    Shipping Insert Install and Lock Follow these instructions to properly install and lock the shipping insert into a CSL. Before you can lock the shipping insert into the CSL, you must use the manual unload device (MUD) screw (Figure 6-21) to raise the reel motors and to lower the cleaning brush within the drive.
  • Page 139 Shipping Insert 1. Power off the CSL if power is applied. POWER TERMINATOR SWITCH SCSI CABLE POWER CORD C53616 2. Locate the manual unload device (MUD) screw to the right side of the feed channel. 3. Obtain a long-common 1/8 in. screwdriver and insert it into the MUD slot. 4.
  • Page 140 C53363 6. Remove the screwdriver. 7. Insert and lock the shipping insert in the 9840 Tape Drive. Note: Some force must be used to insert the shipping insert past the feed roller. 8. Gently pull the shipping insert outward to verify it is locked within the carriage.

  • Page 141: Csl Model Numbers

    CSL Model Numbers CSL Model Numbers The CSL is offered within a rack enclosure (Figure 6-22). Refer to Table 6-6 the rack mount model numbers. Figure 6-22. Rack Enclosure C53615 Table 6-6. CSL Configurations CSL Configuration Model Number Rack Mount, SCSI 9840S01 Rack Mount, ESCON 9840S02...
  • Page 142 CSL Model Numbers This page intentionally left blank. 6-36 Ninth Edition 95739...

  • Page 143: A: Product Specifications

    Product Specifications This appendix lists the following product specifications for the 9840 Tape Drive: • “Power Requirements” on page A-1 • “Environmental Requirements” on page A-2 • “Cartridge Tape Specifications” on page A-4 • “Drive Performance” on page A-5 •...

  • Page 144: Environmental Requirements

    Environmental Requirements Environmental Requirements This section describes environmental requirements, including the drive, power supply, cartridge tapes, and media for the 9840 Tape Drive. Drive and Power Supply Table A-2 shows the environmental requirements for the drive and the power supply for the 9840 Tape Drive.

  • Page 145: Cartridge Tapes And Media

    Environmental Requirements Cartridge Tapes and Media Table A-3 shows the environmental requirements for cartridge tapes and media for the 9840 Tape Drive. Table A-3. Cartridge Tapes and Media Requirements Temperature Operating (see note) 15º to 32ºC (59º to 90ºF) Storage (up to four weeks) 5º...

  • Page 146: Cartridge Tape Specifications

    9840 Tape Drive. CAUTION: Do not degauss 9840 Tape Drive cartridges. Servo tracks are written on the tape at the factory. When these tracks are mistakenly erased, the cartridge tape must be discarded.

  • Page 147: Drive Performance

    Drive Performance Drive Performance Table A-5 shows performance characteristics of the 9840 Tape Drive. Table A-5. Drive Performance Characteristics Values Maximum block size 256 kB Data rate, head-to-tape Greater than 10 MB/s (see note) Data rate of host interface Fibre Channel: burst transmission speed of...

  • Page 148: Host Interfaces And Device Modes

    Host Interfaces and Device Modes Host Interfaces and Device Modes Table A-6 shows the host interfaces supported by the 9840 Tape Drive. Table A- 6 also shows the device modes supported by each interface type. Table A-6. Host Interfaces Interface Type...

  • Page 149: Library Attachments

    Library Attachments Library Attachments Table A-7 lists the libraries in which the 9840 Tape Drive can be installed. The table also lists the cartridge capacity of each library. Table A-7. Library Attachments Library Type Description 9310 The StorageTek PowderHorn library. It holds up to 6,000 cartridges and up to 80 drives in up to four 20-drive 9741 cabinets.

  • Page 150: Non-Library Installations

    Table A-8. Non-Library Drive Installations Installation Description Type Desktop, This installation consists of a 9840 Tape Drive and a power manual-load supply. The desktop has the smallest footprint of any version of the 9840. Fibre Channel and SCSI interfaces are available for the 9840.

  • Page 151: B: Client Programmer Information

    Client Programmer Information This appendix is intended for the client programmer who is responsible for updating firmware for the 9840 Tape Drive. It describes the file format and handling of unmarked 9840 Tape Drive firmware update tapes and firmware update files (such as those that are downloaded, are on disk, or are placed on the Internet).

  • Page 152: Multi-Platform Scsi Updates

    Multi-Platform SCSI Updates Multi-Platform SCSI Updates The host reads the tape. The firmware then loads into the 9840 Tape Drive using the SCSI Write Buffer commands, provided that the vendor has implemented the correct utilities for using this command. You can also use SCSI Write Buffer commands to load downloaded firmware files into the 9840 Tape Drive.

  • Page 153: Glossary

    Glossary This glossary defines abbreviations and new storage, or some other data source or or special terms used in this publication. destination. (A) Some of the definitions are taken from the Advanced Interactive Executive (AIX) IBM Dictionary of Computing. The letters in IBM’s implementation of the UNIX the parentheses that follow some definitions (trademark of AT&T Bell Laboratories)
  • Page 154 (IBM) conditioning time The amount of time to emulation The use of programming prepare a tape for use in the 9840 Tape Drive techniques and special machine features to System. permit a computing system to execute programs written for another system.
  • Page 155 Glossary enterprise A representation of the goals, of radiant power through fibers made of organizational structure, business processes, transparent materials such as glass, fused and information resources and requirements silica, and plastic. (E) of an enterprise. (IBM) field replaceable unit (FRU) An assembly Enterprise Systems Connection that is replaced in its entirety when any one (ESCON) A set of IBM products and services...
  • Page 156 Multiple Virtual Storage (MVS) IBM’s library installation The process of Multiple Virtual Storage, consisting of MVS/ installing the 9840 Tape Drive System in a System Product Version 1 and the MVS/370 library environment. Data Facility Product operating on a System/ loader The device that physically loads 370 processor.
  • Page 157 (IBM) complying with the same standards. (T) resident Pertaining to computer programs In the 9840 Tape Drive System, a drive that or data while they remain on a particular has a SCSI or fibre-optic interface. storage device. (T)
  • Page 158 Glossary is offline, no data set may be opened on that device. (IBM) tape See magnetic tape. vary online To restore a device to a state tape drive A device for moving magnetic where it is available for use by the system. tape and controlling its movement.

  • Page 159: Index

    1-4 9710 library, 1-14 performance, A-5 9738 library, 1-14 returning to the menus, 4-30 9740 library, 1-14 stand-alone rack, A-8 9840 stuck cartridge removal, 5-12, 6-26 cartridge, 1-4 switches, 2-2 configuration IPL, 2-2 library and non-library, 1-14 menu, 2-3...
  • Page 160 3-6 specifications, 1-13 write protect, 3-3 CSL, 6-2 caution ESCON, 5-14 shielded cables, xxiii fiber optic, 5-14 CC Diags, 2-2, 4-22, 5-3 fibre channel, 5-14 CD DIAGS, 3-2 operator panel for 9840, 1-4 channel (feed), 6-2 Index-2 Ninth Edition 95739...
  • Page 161 SCSI, 4-10 system, 6-14, 6-18 viewing information, 4-24 operator configuring indicator, 2-8, 6-21 fibre channel, 4-8 panel, 1-5, 6-2, 6-6 contacting StorageTek, xix output bin, 6-2 controls for operator overview, 1-11 CSL operator panel, 2-7 power IPL switch, 2-2 cord, 6-11...
  • Page 162 A-5 limitations, B-2 enclosure rack, 1-12, 6-4 SCSI, A-5 enterprise DatCrFail1, 5-4 ESCON updates, B-1 degauss 9840 tapes, 3-8 host, 1-15 description environmental requirements, A-2 NTReady, 5-5 drive and power supply, A-2 NTReady U, 5-5 tape cartridges and media, A-3...
  • Page 163 4-13 configuration, 1-16 View CFG? display, 4-14 data rate, A-5 example of menu default, 4-8 9840, 4-4 description, Glossary-3 drive operations, 4-16 drive offline, 4-23 ESCON, 4-13 drive online, 4-22 fibre channel, 4-7 library drives, 1-14...
  • Page 164 3-5 handle errors install/lock shipping insert, 6-32 CSL, 6-23 installation of racks, A-8 drive, 5-2 interfaces hard-copy publications from StorageTek, xviii ESCON, 1-16 hosts fibre channel, 1-16 environments, 1-15 host, 1-16, A-6 ESCON interface, 1-15, 1-16 SCSI, 1-16...
  • Page 165 ESCON status, 4-13 Software Release, 4-27 view fibre channel status, 4-7 summary, 4-2 view SCSI status, 4-10 View Configuration, 4-24 translated messages maintaining the 9840 Tape Drive System, 1-2 English, 5-7 make French, 5-7 code tape, 4-19 German, 5-7 data tape, 4-19...

  • Page 166: Table A-8. Non-Library Drive Installations

    Index use CSL start switch, 6-23 locating, 5-5 manual Offl Pend, 4-23 indicator, 1-5, 2-8, 6-6, 6-9 Offline, 4-23, 4-29 mode, 6-17 Onl Pend, 4-22 unload device (MUD) Online, 4-22 location, 5-12, 6-26 protected file, 4-29 remove jammed cartridge, 5-12, 6-26 Ready A, 3-5, 4-29, 5-6 maximum channel block, A-5 Ready F, 3-5, 4-29, 5-6...
  • Page 167 CSL, 6-12 display loading a drive, 3-5 appearance, 2-6 unloading a CSL, 6-13 FFFF, Dmp Y, 5-5 cleaning the 9840 tape drive, 3-6 messages, 5-3 IPL, 3-1 indicators, 6-8, 6-21 loading a CSL cartridge, 6-12 operator indicator, 1-5, 6-6, 6-8...
  • Page 168 Recover Buffer Data command, 5-9 width, 6-2 recovery segment, 4-31 DumpAgain? message, 5-8 select process (bad CSL load), 6-22 9840 switch, 2-3 Save Fails message, 5-8 language, 4-25 UnWr (FSC) message, 5-8 tape bar, 4-25 release level (viewing), 4-27 sequence checks...
  • Page 169 L700, 1-14, A-7 mode, 5-6 summary menu, 4-2 reclaiming, 4-25 switches removing stuck cartridge, 5-12, 6-26 CSL autoload mode, 1-5, 2-7, 6-6, 6-7 rewinding, 5-6 CSL Start, 2-8 unloading CSL start, 1-5, 6-6, 6-7, 6-23 9840 drive, 3-5 95739 Ninth Edition Index-11...
  • Page 170 Index CSL, 6-13 online, 4-22 write bar, 4-31 view telephone number, CSS, xix Cfg? message, 4-24 time configuration information, 4-24 access, A-5 configuration main menu, 4-24 load, A-5 firmware unload, A-5 ESCON, 4-14 TIPS PEND message, 4-22, 4-23 fibre channel, 4-8 trademarks, 2 SCSI, 4-11 transfer...
  • Page 171 Index protect cartridge protect switch enabled, 5-6 standard, 3-3 tape write/read bar chart, 4-32 VolSafe, 3-3 to a cartridge, 5-6 95739 Ninth Edition Index-13...
  • Page 172 Index This page intentionally left blank. Index-14 Ninth Edition 95739...
  • Page 173 ’ EADER OMMENT Manual Name: ___________________________________________ Manual PN: _______________ Please check or fill in the items; adding explanations/comments in the space provided. Which of the following terms best describes your job? Field Engineer Manager Programmer Systems Analyst Engineer Mathematician Sales Representative Systems Engineer Instructor Operator...
  • Page 174 FIRST CLASS PERMIT NO. 2 LOUISVILLE, CO U.S.A. POSTAGE WILL BE PAID BY ADDRESSEE TECHNICAL INFORMATION SERVICES MS 2201 STORAGE TECHNOLOGY CORPORATION ONE STORAGETEK DRIVE LOUISVILLE CO 80027-9984 FOLD HERE AND TAPE DO NOT STAPLE FOLD HERE AND TAPE If you would like a reply, please print:...
  • Page 176 World Headquarters Storage Technology Corporation One StorageTek Drive Louisville, Colorado 80028 USA Phone: 1.800.786.7835 Fax: 719.536.4053...

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