Table of Contents
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Restart a Drive........................................................................................................................................... 8-6
Update Drive Firmware........................................................................................................................... 8-6
Place the Library Online and Offline................................................................................................... 9-1
Power On the Library .............................................................................................................................. 9-2
Library Startup Sequence.................................................................................................................. 9-2
Power Off the Library.............................................................................................................................. 9-2
Controlled Power-Down from the Interface .................................................................................. 9-2
Forced Power-Down ......................................................................................................................... 9-3
Lock the Robot .................................................................................................................................... 9-3
Lock the Knob-type Robot Lock (new version) ...................................................................... 9-3
Lock the Thumbscrew-type Robot Lock (older version)....................................................... 9-4
Restart the Library.................................................................................................................................... 9-4
Restarting the Library Following a Power Outage ....................................................................... 9-4
Audit the Library...................................................................................................................................... 9-4
Move the Library Rack ............................................................................................................................ 9-5
Enable the Locate Light ........................................................................................................................... 9-6
Troubleshoot the Library........................................................................................................................ 9-6
Diagnose a Browser-Based User Interface Problem...................................................................... 9-6
Diagnose a Library Problem............................................................................................................. 9-6
Diagnose a Problem if You Cannot Login to the Remote Interface..................................... 9-6
Use the Health Table to Diagnose the Issue............................................................................ 9-7
Check if Fault is Closed in the Health Log.............................................................................. 9-8
Locate and Remove a Cartridge Stuck in a Magazine Slot ................................................... 9-8
Locate and Clear Obstructions, Such as Loose or Protruding Cartridges .......................... 9-9
Save the Health Log to a File..................................................................................................... 9-9
Run a Self-Test............................................................................................................................. 9-9
Restore the Factory Default Configuration ................................................................................. 9-10
Get Parts and Technical Support........................................................................................................ 9-11
Check for Relevant Knowledge Articles...................................................................................... 9-11
Get Firmware Updates ................................................................................................................... 9-11
Create a Service Request ................................................................................................................ 9-11
CRU Locations ....................................................................................................................................... 10-1
Drive Tray Removal and Replacement ............................................................................................. 10-2
Remove the Drive Tray .................................................................................................................. 10-2
Replace the Drive Tray ................................................................................................................... 10-3
Replace the Drive Tray Task 1: Remove New Drive Tray from Package ........................ 10-3
Replace the Drive Tray Task 2: Replace the Drive Tray..................................................... 10-3
Remove a Drive Filler ..................................................................................................................... 10-4
Install a Drive Filler ........................................................................................................................ 10-4
Power Supply Removal and Replacement ....................................................................................... 10-4
Remove the Power Supply............................................................................................................. 10-4
Replace the Power Supply ............................................................................................................. 10-4
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