Got Status Check Sheet - Mitsubishi Electric GOT2000 Series Hardware User Manual

GOT status check sheet

Check the GOT starting from GOT status.
Mark checkboxes that apply to the symptom of your GOT.
Proceed according to the corrective actions.
GOT status
■Check of failure frequency, such as the GOT does not operate and an error occurs on the
screen
Check Symptom
□ Always occurs.
□ Occurs sometimes.
■Check of the displayed error code (system alarm)
Check Symptom
□ Can be checked.
□ Cannot be checked.
■Check of the POWER LED
Check Symptom
□ Lit in blue.
(GT27, GT25, GT23, and
GT2105-Q)
□ Lit in orange.
(GT27, GT25, GT23, and
GT2105-Q)
□ Blinking in orange and blue.
(GT27, GT25, GT23, and
GT2105-Q)
□ Not lit
■Check of the screen display
Check Symptom
□ The screen is completely black.
□ The screen is completely white.
□ A line is displayed on the screen.
□ Other faulty displays
□ The screen freezes.
12 TROUBLESHOOTING
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12.1 GOT Restoration Sheets
Cause
Frequency:
• Example: Once a month
Cause
Error code (system alarm):
• Example: 460 Communication unit error
Cause/status
The power is supplied normally.
Screen saving is being performed.
When the read device of the system information
was set, the device was turned on and the screen
was switched to the forced screen saving status.
A backlight failure has occurred.
The power is not supplied.
If the power is supplied, the GOT hardware may
be faulty.
Cause/status
The LCD or basic software may be faulty.
The GOT hardware may be faulty.
The GOT hardware may be faulty.
Example: A vertical line is displayed.
The screen display is not updated and operation
is unavailable.
Corrective action
Proceed to the following.
Check of the displayed error code (system alarm)
Corrective action
Take the corrective action for the error code (system
alarm) or error message.
If the status does not change with the corrective action,
proceed to the following.
Check of the POWER LED
Proceed to the following.
Check of the POWER LED
Corrective action
Proceed to the following.
Check of the screen display
Check the setting of the read device.
If no problem is found in the setting, proceed to the
following.
Check of the screen display
Proceed to the following.
Faulty product investigation
Check if the power is supplied.
If the GOT is not restored, proceed to the following.
Faulty product investigation
Corrective action
Perform the following in order.
1) Write the package data again.
2) Install the basic software again.
If the GOT is not restored by the above operations,
proceed to the following.
Faulty product investigation
Proceed to the following.
Faulty product investigation
Proceed to the following.
Check of buzzer sound