NEC Univerge SV8100 Programming Manual page 546

Issue 10.1
Input Data
Item
No.
Feature Cross Reference

2 - 510
ACD Group No.
01
Number of Calls in Queue
Set the number of calls that can accumulate in the ACD
queue before the Queue Status Display (and optional
queue alarm) occurs.
02
Queue Status Display Time
Set how long the Queue Status display remains on the
telephone display.
03
Queue Status Display Interval
Set the interval that refreshes the Queue Status Alarm
time in queue display and causes the optional queue
alarm to occur on phones active on a call, logged out, or
in wrap-up.
04
ACD Call Waiting Alarm
Enable or disable the queue alarm.
05
ACD Call Waiting Alarm Hold Time
Set how long the Call Waiting Alarm should sound.
Conditions
None
Automatic Call Distribution (ACD)
Item
UNIVERGE SV8100
01~64
Input Data Default
0 = No Display,
0~200
0~64800 (sec) 5 (sec)
60 (sec)
0~64800 (sec)
0 = Disable (Off)
1 = Enable (On)
0~64800 (sec)
Program 41 : ACD Setup
0
0
0