Table of Contents
Advertisement
10. Firmware Upgrade
10. Firmware Upgrade
Step 4. Start the update and wait until it is finished.
ATTENTION!
After upgrading the MMU cannot be downgraded to versions prior to v1.2.0.
Click on the Start Update button to start the procedure. The status is shown in percent in the right side of the
device line and the status of the all procedures in the lower light green progress bar.
Firmware upgrade is in progress
ATTENTION!
While the firmware is being upgraded, the normal operation mode is suspended as the MMU
is switched to bootload mode. Do not interrupt the firmware upgrade. If any problem occurs, reboot the
device and restart the process.
INFO:
The device might reboot several times during the firmware upgrade procedure.
INFO:
The percent counter can be changed to "Waiting for device" description in few times during the
upgrade. In this case the MMU performs internal procedures and it is the part of the normal operation.
Step 5. Wait until the unit reboots with the new firmware.
Once the firmware upgrade procedure is completed, the unit reboots with the new firmware.
Firmware upgrade procedure is done
Applied F-series endpoint firmware package: v1.4.1 | Applied R-series endpoint firmware package: v1.4.1 | Applied MMU firmware package: v1.2.1 | LDC software: v1.34.0b2
UBEX series – Matrix Application Mode – User's Manual
UBEX series – Matrix Application Mode – User's Manual
10.5. Endpoint Upgrade - Centralized Firmware Upgrade
The following instructions belong to the endpoint devices (UBEX-PRO20-HDMI-F100 / F110 / R100 series)
only. For the upgrading of the MMU see the
ATTENTION!
The centralized firmware upgrade feature is working from the installed MMU firmware v1.1.0
and endpoint firmware v1.3.1 and available for the later firmware package versions. The endpoint firmware
packages till v1.3.1 can be installed with LDU2 software - see the details in the
Method
section.
10.5.1. Description
The centralized firmware upgrade method for the connected endpoint devices is the most comfortable way
to keep your devices up to date. The selected units can be updated together, the procedure is supervised
by the MMU, no user interaction is needed. During the firmware update, the AV transmission continues
smoothly in the unselected endpoint devices.
10.5.2. Technical Background
The centralized firmware upgrade for the endpoint devices is launched and controlled by the user and
supervised by the MMU. The firmware package of the endpoint devices is built in the firmware package
of the MMU which is installed when the MMU is upgraded. It follows that the firmware package versions
of the endpoints and the MMU are linked - see the list of the coupled firmware package versions in the
Endpoint Firmware Packages in the MMU
the centralized firmware upgrade method. The greatest advantage of the linked firmware packages is that they
are developed and tested together for the best user experience.
When the firmware upgrade is launched, the selected endpoint devices are set to bootload (firmware
upgrade) mode. The MMU sends the firmware package to the endpoints in multicast messages and repeats
it until all selected endpoints confirm the new firmware version.
INFO:
The centralized firmware upgrade method requires the same network switch configuration
requirements as the AV signal transmission. See the details in the
The upgrade procedure can be launched by two ways as following:
▪
via Lightware Device Controller (LDC) software - see the detailed instructions in the
Upgrade - Detailed Instructions
▪
via LW3 protocol commands - see the detailed instructions in the
What If the MMU is Down during the Firmware Upgrade?
The MMU and the upgraded endpoint devices communicate with each other in the entire time of the firmware
upgrade. The MMU checks the status of all upgrading endpoints and streams the endpoint firmware package on
the network until all endpoints responds the completed status and to be claimed successfully. If the connection
is lost by the MMU with the endpoints for some reason, the upgrade procedure will be restarted automatically on
the endpoints which has not sent 'completed' status when the MMU is live on the network again.
What If the Firmware Upgrade is Failed on an Endpoint Device?
The endpoint device cannot be harmed in the case of firmware upgrade failure. The procedure can be
repeated/restarted anytime when it is necessary.
Upgrading of the MMU - Detailed Instructions
Endpoint Upgrade - Manual
section. No LDU2 software and MMU firmware package is necessary for
Ethernet Switch Configuration
Centralized Firmware
section (on the next page);
Centralized Firmware Upgrade
163
163
section.
#new
section.
section.
Advertisement
Table of Contents
Troubleshooting
