Appendix D Technical Support - Thales Z-Max Operation And Application Manual

Technical Support
If you have any problems or require further assistance, you can contact Technical
Support by telephone, email, or Internet.
Please refer to the documentation before contacting Technical Support. Many common
problems are identified within the documentation and suggestions are offered for
solving them.
Thales Navigation Professional Products Technical Support
Santa Clara CA USA (For North, Central, and South America plus International)
800 Number: 800-229-2400 (US only)
Direct Dial: (408) 615-3980
Switchboard: (408) 615-5100
FAX Line: (408) 615-5200
e-mail: support@thalesnavigation.com
Internet: http://www.thalesnavigation.com
Nantes, France: (For Europe, Middle East, and Africa plus International)
Direct Dial: 33 2 2809 3934
Switchboard: 33 2 2809 3800
e-mail: technical@thalesnavigation.com
Internet: http://www.thalesnavigation.com
When contacting Technical Support, the following minimum information is required:
Receiver serial number
Software version number
Software key serial number, if applicable
Firmware version number
A clear, concise description of the problem.
Appendix D - Technical Support 279