Chapter 6 Troubleshooting - Thales Z-Max Operation And Application Manual

Troubleshooting
So, you followed all the steps to prepare the Z-Max to perform an RTK survey and the
system is not working. Why? The problem is usually due to one of two things, either
one of the components in the system is malfunctioning, or the system was not set up
properly. In either case, the problem is normally remedied by either identifying the
component of the system causing the problem and re-executing the steps to set up
this component, or starting over with the setup process.
In this section, the goal is to provide guidance in determining the cause of a problem
with the system. Commonly encountered effects are listed below. Probable causes of
the effect are presented along with a remedy. Barring a component failure, the
remedies presented in this troubleshooting section should resolve any problems
encountered in preparing the Z-Max system to perform a survey.
If the steps outlined in this troubleshooting section fail to get you up and operational,
there is a good chance that a component in your system has failed. In such an event,
contact your local Thales Navigation dealer or Thales Navigation technical support for
assistance. Explain the steps you have taken to attempt to remedy the problem. They
may have more suggestions. If not, they will arrange with you to have the
component(s) returned for repair or replacement.
You will be asked throughout the troubleshooting section below to utilize either the
front panel display of the GPS receiver or the field application software running on the
handheld computer to view status information or set certain parameters. Details on
how to use the display or application software to perform these tasks will not be
outlined in this section. Refer to the documentation for the receiver or field application
software for these details.
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