Warranty And After-Sales Service - NTT docomo FOMA SO706i Instruction Manual

Warranty and After-Sales Service

Warranty
Make sure that the warranty card is included with your FOMA terminal at the time of purchase. Check the
contents, the information about "the shop or date of purchase", etc. and keep the card in a safe place. If the
card does not contain necessary information, immediately contact the shop and request them to fill in the
card. The warranty period is one year from the date of purchase.
The whole or part of the product, including its accessories, is subject to improvement without notice.
The stored data such as phonebook entries may be altered or lost through the damage, repair or improper
use of the FOMA terminal. It is recommended to take notes of the stored data such as phonebook entries
just in case. Repairing the FOMA terminal cannot transfer most of the data downloaded via i-mode or i-αppli,
complying with the copyright law.
* With this FOMA terminal, you can save the data such as the phonebook, data used with i-motion or i-αppli
to the microSD card.
* With this FOMA terminal, you can keep the data such as the phonebook at the Data Security Center by
using the Data Security Service (a pay service you need subscription).
* If you have a PC, you can transfer and save the data such as phonebook entries to your PC by using the
DOCOMO keitai datalink (p.329) and the FOMA USB Cable with Charge Function 01/02 (Optional) or the
FOMA USB Cable (optional).
After-sales service
● If you have problems with your FOMA terminal
Before having your FOMA terminal repaired, see the "Malfunction Checklist" in this manual.
If you still have problems, call at the technical inquiries number described on the back of the manual.
● If, after contacting DOCOMO, you are informed that your FOMA terminal is in need of
repairs
Take your FOMA terminal to a designated repair shop. The repair shop is only open during business
hours. Remember to take your warranty card with you.
■ During the warranty period
• The FOMA terminal will be repaired free of charge in accordance with our written warranty policy.
• Make sure to take the warranty card with you when having your FOMA terminal repaired. Even during the
warranty period, a charge will be made for the repair if you cannot show the warranty card or if the
malfunction or damage has resulted from improper use.
• Even during the warranty period, a charge will be made for the repair if the malfunction has resulted from the
use of devices or consumables that are not specified by NTT DOCOMO.
• A charge will be made for repairs in the event of damage to the LCD screen, connectors and similar
components after purchase.
■ Repairs may not be possible in the following circumstances
• Repairs Inquiries detect water exposure (Example: the water exposure detection sticker detects water
exposure)
• Tests determine that corrosion has occurred due to water exposure, condensation, perspiration, etc. or the
circuit board has been damaged or altered (the external connector (earphone/microphone connector), liquid
crystal, case, etc. has been damaged)
* These cases are not covered by the warranty, and any repairs that may be possible will be carried out at the
subscriber's expense.
■ After the warranty period has expired
You can request to have your FOMA terminal repaired, although a charge will be made for the repair.
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