Canon MG7700 Series Online Manual page 716

Check for obstructions.
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Wireless communication between different rooms or floors is generally poor. Move the machine as necessary.
Make sure there is no source of radio wave interference nearby.
Check7
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the machine as far away from interference sources as possible.
Make sure 5 devices are already connected.
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Direct Connection does not allow more than 5 devices to be connected.
Cannot Communicate with Machine via Wired LAN
Make sure machine is turned on.
Check1
Make sure the LAN cable is connected properly.
Check2
Make sure the machine is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
If the problem is not resolved, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
Cannot Print or Scan from Network Computer
Make sure computer network settings are correct.
Check1
For more on computer setup, see your computer instruction manual or contact its manufacturer.
If MP Drivers are not installed, install them.
Check2
• For Windows:
Install the MP Drivers using the Setup CD-ROM or install them from the Canon website.
• For Mac OS:
Install the MP Drivers from the Canon website.
When using wireless LAN, make sure wireless router does not restrict which
Check3
computers can access it.
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