Canon MG7500 series Online Manual
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Table of Contents

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MG7500 series

Online Manual

Read Me First
Useful Functions Available on the Machine
Overview of the Machine
Printing
Copying
Scanning
Troubleshooting
English

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Table of Contents
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Summary of Contents for Canon MG7500 series

  • Page 1: Online Manual

    MG7500 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Troubleshooting English...
  • Page 2: Table Of Contents

    Canon Inkjet Cloud Printing Center window........
  • Page 3 Troubleshooting Canon Inkjet Cloud Printing Center........
  • Page 4 Paper Load Limit............168 Media Types You Cannot Use.
  • Page 5 Cleaning the Print Head Deeply..........Aligning the Print Head.
  • Page 6 Canon IJ Network Tool Menus........
  • Page 7 Canon IJ Printer Driver........
  • Page 8 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 419 Before Installing the Printer Driver.
  • Page 9 Setting Items for Copying............470 Reducing or Enlarging a Copy.
  • Page 10 Useful Information on Scanning............582 Adjusting Cropping Frames in the Image Stitch Window.
  • Page 11 Forgot an Access Point Name, SSID, or a Network Key....... . 632 The Message Is Displayed on the Computer Screen During Setup.
  • Page 12 Cannot Scan at the Correct Size..........680 Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel.
  • Page 13 1007..............734 1008.
  • Page 14 1856..............768 1857.
  • Page 15 6901..............806 6902.
  • Page 16: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
  • Page 17: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 18: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 19 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 20 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
  • Page 21 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
  • Page 22: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. •...
  • Page 23 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 24: Notes On Operation Explanations

    Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.
  • Page 25: Useful Functions Available On The Machine

    Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Print/Scan by Placing a Smartphone over the Machine Connection Methods Available on the Machine Notice for Web Service Printing...
  • Page 26: Connect Wirelessly With Ease In "Access Point Mode

    Connect Wirelessly with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode"...
  • Page 27: Print Photos Easily Using My Image Garden

    Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
  • Page 28 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
  • Page 29: Create And Print Personalized Disc Labels (Cd/Dvd/Bd) Easily And Beautifully

    Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully Print without a Computer You can enjoy disc label printing easily even without using a computer. Refer to "About Disc Label Printing" for details. Create Items with Applications and Print Them Use My Image Garden to combine your favorite photos with preset themes to create and print personalized disc labels.
  • Page 30: Download A Variety Of Content Materials

    PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
  • Page 31: Print Items With Easy-Photoprint+ (Web Application)

    Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
  • Page 32: Print/Scan By Placing A Smartphone Over The Machine

    Print/Scan by Placing a Smartphone over the Machine The machine supports NFC (Near Field Communication), a short-range wireless communication technology. By placing an NFC-enabled Android smartphone over the NFC mark on the operation panel of the machine, you can print photos and documents saved on the smartphone or scan items placed on the platen of the machine.
  • Page 33: Troubleshooting

    3. Select Scan, then set the item size, etc. as needed. 4. Place the smartphone over the machine. Scanning starts. Important • If scanning does not start, change the position over which to place the smartphone. Troubleshooting Cannot Print/Scan from an NFC-enabled Device...
  • Page 34: Connection Methods Available On The Machine

    Connection Methods Available on the Machine The following connection methods are available on the machine. Wireless Connection With an access point Without an access point Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point.
  • Page 35: Usb Connection

    • When the connection between a device and an access point is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the access point. Connection without Using an Access Point •...
  • Page 36: Connection Without Using An Access Point (Windows Xp)

    Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. If the HOME button (A) on the printer is lit, touch the HOME button. 2. Flick the screen left or right, then tap the Setup. 3.
  • Page 37 6. Tap Access point mode active. 7. Check the SSID displayed in the printer screen. 8. Tap Details, check the Password (network key), then tap OK. You will use the SSID and Password (network key) in the subsequent steps. 9. Tap OK. 10.
  • Page 38 11. Select the network name (SSID) you want to use, then click Connect. 12. Enter the Password (Network key), then click Connect. 13. When connection is complete, click Back until the screen below appears. Proceed with the setup.
  • Page 39: Restrictions

    Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
  • Page 40 • When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.
  • Page 41: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
  • Page 42 When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
  • Page 43: Use Pixma Cloud Link

    Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 44: Using Pixma Cloud Link From Your Printer

    Using PIXMA Cloud Link from Your Printer Before Using PIXMA Cloud Link from Your Printer Preparing to Use PIXMA Cloud Link from Your Printer Using PIXMA Cloud Link Cloud Troubleshooting...
  • Page 45: Before Using Pixma Cloud Link From Your Printer

    Before Using PIXMA Cloud Link from Your Printer First, check the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Network environment The printer must be connected to a LAN and to the Internet. If your printer is not connected to a LAN, see here and set one up.
  • Page 46: Preparing To Use Pixma Cloud Link From Your Printer

    Preparing to Use PIXMA Cloud Link from Your Printer Follow the steps described below to register the printer information to the cloud service server. 1. Check that the printer is connected to the Internet 2. From the printer home screen, select Cloud 3.
  • Page 47 Note • If you select Disagree, a confirmation screen of canceling the user information registration appears. If you select Yes, the user information registration is canceled, and you return to the Home screen. Even if you select Disagree, you can still use this service by selecting Agree from the registration screen later.
  • Page 48 The registration of printer information is completed, and a list of apps is displayed. here for the description of the apps list screen. After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps.
  • Page 49: Application Management

    Application Management This section explains how to add, delete, and sort apps. Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1. From the printer home screen, select Cloud 2. On the cloud's Main screen, select Add/delete 3.
  • Page 50 Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5.
  • Page 51 : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen.
  • Page 52 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Use buttons to move the app...
  • Page 53 Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
  • Page 54: Using Pixma Cloud Link

    Using PIXMA Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
  • Page 55 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3.
  • Page 56 Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting...
  • Page 57: Cloud Windows

    Cloud Windows This section describes the Main screen of Cloud and the services available on the Main screen. About the Main screen When using the Cloud function, follow the steps described below first and display the Main screen. When you select Cloud from the printer home screen, the cloud's Main screen appears.
  • Page 58 : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps.
  • Page 59: Legal Information

    Manage jobs From the Status list window, you can check the status of a job. Settings Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting.
  • Page 60: Cloud Troubleshooting

    Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. •...
  • Page 61: Using Pixma Cloud Link From Your Smartphone, Tablet, Or Computer

    Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center...
  • Page 62: Before Using Canon Inkjet Cloud Printing Center

    Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
  • Page 63: Requirements For Canon Inkjet Cloud Printing Center Operation

    Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
  • Page 64 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
  • Page 65: Preparations Before Using Canon Inkjet Cloud Printing Center

    Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1. From the home window, select Setup ->...
  • Page 66 Note • You will use this printed page in the next step. Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important •...
  • Page 67 2. On the Login screen, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
  • Page 68: User Registration

    Access the URL in the e-mail, register the information, and complete the user registration 1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 2.
  • Page 69 3. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
  • Page 70 Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 4. Enter the User name Enter the name that identifies the user. Important •...
  • Page 71 • The password needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
  • Page 72 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
  • Page 73: Printing Your Printer Registration Id

    Printing Your Printer registration ID To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
  • Page 74: Canon Inkjet Cloud Printing Center Window

    Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
  • Page 75 This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
  • Page 76 For general users, the Select printer screen appears. Mng. printer screen (Select printer screen) From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 77 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
  • Page 78 Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete.
  • Page 79 • Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The symbol indicates that there is a new unread notice.
  • Page 80 • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select.
  • Page 81 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
  • Page 82 : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
  • Page 83 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 84 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
  • Page 85 Set the Destination printer and the Source printer. Then select OK. (2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings.
  • Page 86 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
  • Page 87 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected.
  • Page 88 (5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information.
  • Page 90: Using Canon Inkjet Cloud Printing Center

    Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
  • Page 91 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
  • Page 92 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
  • Page 93 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
  • Page 94: Adding A Printer

    Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site 3.
  • Page 95 • When you access the service from Remote UI, the Printer registration ID is entered automatically. 6. Enter the Password for the account you obtained beforehand, and select OK Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen. Troubleshooting Canon Inkjet Cloud Printing Center...
  • Page 96: Troubleshooting Canon Inkjet Cloud Printing Center

    If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
  • Page 97 If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help.
  • Page 98: Printing With Google Cloud Print

    Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
  • Page 99: Preparations For Printing With Google Cloud Print

    Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
  • Page 100 2. From the Home screen, select Setup 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Register with Google Cloud Print Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed.
  • Page 101 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print 4. When the confirmation screen to delete the printer is displayed, select Yes...
  • Page 102: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
  • Page 103 • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. •...
  • Page 104: Printing From Airprint Compliant Device

    Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
  • Page 105 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
  • Page 106: Paper Size

    5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7.
  • Page 107: Deleting A Print Job

    Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job.
  • Page 108 Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
  • Page 109: Checking Printer Information

    You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon.
  • Page 110 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
  • Page 111: Online Storage Integration Function

    Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
  • Page 112: How To Use Print From E-Mail

    You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
  • Page 113 4. Access the URL provided in the e-mail and complete the printer registration process Note • The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function. For details about the registration procedure, see here Printing from Your Smartphone, Tablet, or Computer 1.
  • Page 114 Use the Service With More Than One Person To allow multiple users to use this function, register users (other than the printer's owner) as members. 1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's login URL (https://pr.mp.c-ij.com/po) and logs in 2.
  • Page 115 If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c- ij.com/po). Note • For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and then try printing.
  • Page 116: Preparing To Use Print From E-Mail

    Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the printer. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel.
  • Page 117 Important • An e-mail is sent with the required information for completing the registration to the e-mail address entered for the printer's owner. • If domain-specific reception is set, change the setting so that mail can be received from "info@mp.c-ij.com" Note •...
  • Page 118 Important • The maximum number of characters that can be entered is 30. 6. In the Confirm Owner Registration window, check the registration information, and select Register A temporary password will be displayed. Important • The temporary password that appears is not included in the notification e-mail. Be sure to write down the temporary password before closing the screen.
  • Page 119: Timezone List

    Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US &...
  • Page 120: Print Easily From A Smartphone Or Tablet With Pixma Printing Solutions

    Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer.
  • Page 121: Printing With Windows Rt

    When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
  • Page 122: Overview Of The Machine

    Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Using the Operation Panel Loading Paper / Originals Loading Paper Placing a Printable Disc Loading Originals Inserting the Memory Card Replacing an Ink Tank...
  • Page 123: Safety Guide

    Safety Guide Safety Precautions Regulatory and Safety Information...
  • Page 124: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 125: Regulatory And Safety Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 126: Users In Canada

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
  • Page 127: Environmental Information

    If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
  • Page 128: Energy Star

    ® Energy Star ® The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. ® Products which meet the stringent requirements of the Energy Star programme for both environmental ®...
  • Page 129: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Machine Using the Operation Panel...
  • Page 130: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 131: Front View

    Front View (1) operation panel Use to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel (2) document cover Open to load an original on the platen glass.
  • Page 132 (7) cassette 1 Load 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) size photo paper into the cassette, and insert it into the machine. Two or more papers of the same size and media type can be loaded at the same time, which are fed automatically one sheet at a time.
  • Page 133: Rear View

    Rear View (1) rear cover Detach to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in the USB cable to connect the machine with a computer. (4) wired LAN connector Plug in the LAN cable to connect the machine to a LAN. Important •...
  • Page 134: Inside View

    Inside View (1) card slot Insert a memory card. Before Inserting the Memory Card (2) Access lamp Lights or flashes to indicate the memory card status. Inserting the Memory Card (3) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (4) print head holder The print head is pre-installed.
  • Page 135: Operation Panel

    Cancels operation when print, copy, or scan job is in progress. (8) NFC (Near Field Communication) mark Pass an NFC-enabled smartphone, etc. with a Canon NFC-compliant application installed on it over this mark to perform printing and other operations. (9) Alarm lamp Lights or flashes when an error occurs.
  • Page 136 Lights: Wireless LAN connection is enabled. Flashes: Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN connection. Note • When buttons on the operation panel are touched, the machine generates keypad or alarm sounds as necessary. The sound volume can be adjusted in Sound control of Device user settings. Device user settings...
  • Page 137: About The Power Supply Of The Machine

    About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 138: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the buttons on the operation panel and the touch screen display are off, if the POWER lamp is lit, the machine is on. Note •...
  • Page 139: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine 1. Touch the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
  • Page 140 Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This is the default setting. For details on the auto power off feature, see below. From the machine About ECO settings From the computer...
  • Page 141: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
  • Page 142: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, touch the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
  • Page 143: Using The Operation Panel

    Using the Operation Panel The operation panel consists of the touch screen (A) and buttons (B) that light up. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. The HOME screen comprises three separate screens.
  • Page 144 • Pressing the touch screen with other than your finger (especially with sharpened tips, such as on ballpoint pens, pencils, or nails). • Touching the touch screen with wet or dirty hands. • Placing any objects on the touch screen. Touch lightly with your finger tip and immediately release.
  • Page 145 An Operation Example of the touch screen Example: The touch screen operation on the photo selection screen in Photo print Flick your finger left or right on a photo to display the next or previous photo. You can also tap the marks (C) to do the same. To move continuously forwards or backwards through photos, hold your touch on either of the marks (C).
  • Page 146 Flick left or right and tap the date of photos to display. Tap (F) to enlarge/reduce the photo. Tap (K) to enlarge the photo and (L) to reduce it. Drag your finger on the photo to display the part you want to see. Tap (G) to display the Settings screen.
  • Page 147 This opens another list of items. Drag it in the same manner and tap a setting.
  • Page 148: Loading Paper / Originals

    Loading Paper / Originals Loading Paper Placing a Printable Disc Loading Originals Inserting the Memory Card...
  • Page 149: Loading Paper

    Loading Paper Paper Sources to Load Paper Loading Small Size Paper Loading Large Size Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Before Printing on Art Paper Printing Area...
  • Page 150: Paper Sources To Load Paper

    Paper Sources to Load Paper The machine has two paper sources for feeding paper, the cassette 1 and cassette 2. The paper source used depends on the page size and media type. Media Types You Can Use Note • When printing, select the correct page size and media type. If you select the wrong page size or media type, the machine may feed paper from the wrong paper source or may not print with the proper print quality.
  • Page 151 (B) Photo paper (A4, 8" x 10" (20 x 25 cm), or Letter size) (C) Plain paper (A4, B5, A5, Letter, or Legal size) (D) Envelopes Loading Paper with the Print Side Facing Down If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossy side) facing down.
  • Page 152: Loading Small Size Paper

    • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 153 2. Slide the paper guide (A) in front and (B) on the right to open the guides. 3. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette 1. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
  • Page 154 4. Align the paper guide (A) in front with the paper stack. For standard sizes, align the paper guide (A) with where it clicks into place. 5. Slide the paper guide (B) on the right to align the right and left guides with both sides of the paper stack.
  • Page 155 7. Select the size and type of the loaded paper in the cassette 1 at Page size and Type, then tap Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Paper setting for Printing 3.
  • Page 156: Loading Large Size Paper

    Loading Envelopes Load small sizes of paper in the cassette 1. Loading Small Size Paper Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper.
  • Page 157 2. Slide the paper guide (A) in front and (B) on the right to open the guides. 3. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette 2. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
  • Page 158 4. Align the paper guide (A) in front with the paper stack. For standard sizes, align the paper guide (A) with where it clicks into place. 5. Slide the paper guide (B) on the right to align the right and left guides with both sides of the paper stack.
  • Page 159 The cassette 2 sticks out of the machine when correctly set. Do not force the cassette 2 into the machine any further. This can damage the machine or cassette 2. 6. Insert the cassette 2 into the machine. Push the cassette 2 into the machine until it stops. After inserting the cassette into the machine, the paper information registration screen for the cassette is displayed on the touch screen.
  • Page 160 3. Open the paper output tray. 1. Holding both sides of the paper output tray, gently open it. The output tray extension opens automatically when the paper output tray is opened. 2. Extend the paper output support. Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
  • Page 161: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a digital camera is not supported. •...
  • Page 162 2. Slide the paper guide (A) in front and (B) on the right to open the guides. 3. Load the envelopes WITH THE PRINT SIDE FACING DOWN, and place them in the center of the cassette 2. The folded flap of the envelope will be faced up on the left side. (C) Rear side (D) Address side Up to 10 envelopes can be loaded at once.
  • Page 163 4. Align the paper guide (A) in front with the envelopes. 5. Slide the paper guide (B) on the right to align the right and left guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note •...
  • Page 164 3. Open the paper output tray. 1. Holding both sides of the paper output tray, gently open it. The output tray extension opens automatically when the paper output tray is opened. 2. Extend the paper output support. Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
  • Page 165: Media Types You Can Use

    Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
  • Page 166: Page Sizes

    • You can use non-Canon genuine art paper. For details, access our website. You cannot print in the top and bottom 1.38 inch (35 mm) margins of the paper (in the printing direction). Sizes for Art Paper Before Printing on Art Paper Page Sizes You can use the following page sizes.
  • Page 167 * You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...
  • Page 168: Paper Load Limit

    Envelopes N/A*2 10 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>). Paper for printing photos: Media Name <Model No.>...
  • Page 169 *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half. *2 Feeding paper from the cassette 1 can damage the machine.
  • Page 170: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
  • Page 171: Before Printing On Art Paper

    Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment).
  • Page 173: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Sizes for Art Paper Envelopes Printable Discs...
  • Page 174: Printing Area

    Borderless Printing onto plain paper from the operation panel or from a digital camera is not supported. • Borderless Printing is not available for legal, A5, or B5 sized paper, envelopes, or non-Canon genuine art paper. • Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom...
  • Page 175: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 176: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area (A) 1.59 inches (40.4 mm) (B) 1.47 inches (37.4 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.20 inch (5.0 mm) (E) 0.25 inch (6.4 mm)
  • Page 177: Sizes For Art Paper

    Sizes for Art Paper A limit is set to prevent printing along a 1.38 inch (35 mm) margin on the top and bottom edges when a paper size for art paper is selected in the printer driver. We recommend checking the printing area in the preview screen before printing.
  • Page 178 (D) 0.25 inch (6.3 mm)
  • Page 179: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.07 inches (98.8 x 179.6 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.9 mm) Recommended printing area (A) 0.12 inch (3.0 mm) (B) 1.47 inches (37.4 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.6 mm)
  • Page 180: Printable Discs

    Printable Discs The printing area of the printable disc is from 0.67 inch (17 mm) of the internal diameter to 0.04 inch (1 mm) from the external diameter of the printing surface. Recommended printing area (A) 0.67 inch (17.0 mm) (B) 0.04 inch (1.0 mm)
  • Page 181: Placing A Printable Disc

    Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc How to Detach / Attach the Disc Tray...
  • Page 182: Cautions When Printing On A Printable Disc

    Cautions When Printing on a Printable Disc • Be sure to use the disc tray supplied with this machine. It has a "J" on the upper side. • Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.
  • Page 183: Before Placing A Printable Disc

    Before Placing a Printable Disc The following items are needed to print onto the printable disc: • disc tray (supplied with the machine) * Use the disc tray with "J" on the surface. The disc tray is attached in the back of the cassette 1. How to Detach / Attach the Disc Tray •...
  • Page 184: Placing A Printable Disc

    Placing a Printable Disc To print onto a printable disc, place it on the disc tray supplied with the machine, then insert it into the machine. This procedure also applies to printing from a computer. Important • Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the machine.
  • Page 185 5. Attach the disc tray to the machine. Note • The disc tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the disc tray. 1. Place the disc tray on the disc tray guide. 2.
  • Page 186: Removing A Printable Disc

    Removing a Printable Disc 1. Pull out the disc tray. 2. Close the disc tray guide. Important • If the disc tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the disc tray guide is closed. 3.
  • Page 187 4. Close the paper output tray. 5. Attach the disc tray onto the cassette 1. How to Detach / Attach the Disc Tray Note • If a message is displayed on the screen after inserting the cassette into the machine, tap Register.
  • Page 188: How To Detach / Attach The Disc Tray

    How to Detach / Attach the Disc Tray Detaching the disc tray Slide the disc tray to the side on the back of the cassette 1 and raise it to detach. Important • Be sure to remove all orange shipping tapes on the disc tray. Attaching the disc tray Align the holes of the disc tray with the hooks on the back of the cassette 1 and slide it to attach.
  • Page 189: Loading Originals

    Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover...
  • Page 190: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important •...
  • Page 191: How To Load Originals For Each Function

    How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
  • Page 192 ◦ select Photo for Doc.type and specify Auto scan for Scan size to scan one original • Scan one printed photo, postcard, business card, or disc with a software application on a computer Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass.
  • Page 193: Originals You Can Load

    Originals You Can Load Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the machine.
  • Page 194: How To Detach / Attach The Document Cover

    How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.
  • Page 195: Inserting The Memory Card

    Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card...
  • Page 196: Before Inserting The Memory Card

    Before Inserting the Memory Card The following types of memory cards and image data are compatible with the machine. Important • If you took and saved photos on a type of memory card that does not guarantee the operation on your digital camera, the image data may be unreadable on the machine or damaged.
  • Page 197: Printable Image Data

    Printable Image Data • This machine accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed. •...
  • Page 198: Inserting The Memory Card

    Inserting the Memory Card Important • When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is flashing, the machine is accessing the memory card. In this case, do not touch the area around the card slot.
  • Page 199 Insert the following types of memory cards into the lower card slot: • SD Secure Digital memory card, SDHC memory card • miniSD Card , miniSDHC Card • microSD Card , microSDHC Card Important • Part of the memory card will protrude from the card slot, but do not force it into the slot any further. This can damage the machine or the memory card.
  • Page 200: Removing The Memory Card

    Removing the Memory Card Important • If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" operation on your computer before physically removing the memory card from the machine. Setting Up the Card Slot as the Memory Card Drive of the Computer 1.
  • Page 201: Replacing An Ink Tank

    Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
  • Page 202: Replacing An Ink Tank

    Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
  • Page 203 Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • When opening or closing the operation panel, do not touch the buttons and touch screen on the operation panel.
  • Page 204 Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. • If the orange tape remains on the Y-shape air hole (B), ink may splash or the machine may not print properly. 2. Hold the ink tank with the orange protective cap (C) pointing up while being careful not to block the Y-shape air hole (B).
  • Page 205 Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (B) blocked, ink may splash. • Do not touch the inside of the orange protective cap (C) or the open ink port (D). The ink may stain your hands if you touch them.
  • Page 206 6. Close the operation panel gently. Caution • When closing the operation panel, be careful not to get your fingers caught. Important • When opening or closing the operation panel, do not touch the buttons and touch screen on the operation panel.
  • Page 207: Checking The Ink Status From Your Computer

    You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
  • Page 208: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the Touch Screen on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 209: Checking The Ink Status With The Touch Screen On The Machine

    Checking the Ink Status with the Touch Screen on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, touch the HOME button to display it. 2. Flick the HOME screen, then tap Setup.
  • Page 210: Checking The Ink Status With The Ink Lamps

    Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on, then, holding both sides of the paper output tray, gently open it. 2. Lift the operation panel and open until it stops. Replacing Procedure 3.
  • Page 211 If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the touch screen. A Message Is Displayed Note • You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 212: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 213: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head Aligning the Print Head Manually...
  • Page 214: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
  • Page 215 Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step4 From the machine Cleaning the Print Head Deeply...
  • Page 216: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 217 3. Tap Print nozzle check pattern. The confirmation screen will appear. 4. Tap Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. Examine the nozzle check pattern.
  • Page 218: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (C) or horizontal white streaks in the pattern (D). (A) No missing lines/No horizontal white streaks (B) Lines are missing/Horizontal white streaks are present (E) Number of sheets printed so far 2.
  • Page 219 For (A) (no missing lines or no horizontal white streaks) in both the pattern (C) and pattern (D): 1. The cleaning is not required. Tap All A. 2. Confirm the message, then tap OK. The screen will return to the Maintenance screen. For (B) (lines are missing or horizontal white streaks are present) in the pattern (C) or pattern (D), or in both patterns: 1.
  • Page 220: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1.
  • Page 221 The confirmation screen will appear. 4. Tap Yes. The machine starts cleaning the print head. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 5.
  • Page 222: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 223 The confirmation screen will appear. 4. Tap Yes. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear.
  • Page 224: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 225 2. Tap Maintenance. The Maintenance screen will appear. 3. Tap Auto head alignment. The confirmation screen will appear. 4. Tap Yes. The print head alignment sheet will be printed and the print head position will be adjusted automatically. This takes about 3 to 4 minutes. Important •...
  • Page 226: Aligning The Print Head Manually

    Aligning the Print Head Manually If printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note • For details on adjusting the print head position automatically, see Aligning the Print Head.
  • Page 227 3. Tap Manual head alignment. The confirmation screen will appear. Note • To print and check the current head position adjustment values, select Print the head alignment value. 4. Tap Yes. The print head alignment pattern is printed. Important • Do not open the operation panel while printing is in progress. 5.
  • Page 228 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Unnoticeable vertical streaks (B) Noticeable vertical streaks 2. Repeat the same procedure until you finish inputting the pattern number for columns B to H, then tap OK.
  • Page 229 Important • Do not open the operation panel while printing is in progress. 6. Look at the second pattern and adjust the print head position. 1. Tap I to check the printed patterns, and tap the number of the pattern in column I that has the least noticeable vertical streaks.
  • Page 230 1. Tap a to check the printed patterns, and tap the number of the pattern in column a that has the least noticeable horizontal stripes. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes.
  • Page 231: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...
  • Page 232: Cleaning The Print Heads From Your Computer

    The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
  • Page 233 2. Click the Deep Cleaning icon When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears.
  • Page 234: Use Your Computer To Print A Nozzle Check Pattern

    Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.
  • Page 235: Aligning The Print Head Position From Your Computer

    • The pattern is printed only in black and blue. Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the cassette 2.
  • Page 236 Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
  • Page 237: Aligning The Print Head Position Manually From Your Computer

    Check the Align heads manually check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. 4. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 5. Click the Print Head Alignment icon A message is displayed.
  • Page 238 Important • Do not open the operation panel while printing is in progress. 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes, and click Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
  • Page 239 Enter the numbers of the patterns with the least noticeable streaks in the associated boxes, and click Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11.
  • Page 240 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
  • Page 241: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Pad in the Cassette...
  • Page 242: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
  • Page 243: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
  • Page 244: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 245 4. Clean the paper feed roller with paper. 1. Make sure that the paper feed roller has stopped rotating, then follow the message to load plain paper as follows in the paper source you selected in (5) of step 2. Loading paper in the cassette 1: Cut a single sheet of A4 or Letter-sized plain paper into four pieces.
  • Page 246: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 247 8. Load only this sheet of paper in the cassette 2 with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. 9. Holding both sides of the paper output tray, gently open it. The output tray extension will open automatically when the paper output tray is opened.
  • Page 248: Cleaning The Pad In The Cassette

    Cleaning the Pad in the Cassette If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette. You need to prepare: cotton swab 1.
  • Page 249: Changing The Machine Settings

    Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel Setting Up the Card Slot as the Memory Card Drive of the Computer...
  • Page 250: Changing Machine Settings From Your Computer

    Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
  • Page 251 You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
  • Page 252: Registering A Changed Printing Profile

    Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 253 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.
  • Page 254: Managing The Printer Power

    The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
  • Page 255 Important • If you connect this printer to a network and use it, you can set Auto Power Off but the power will not be turned off automatically.
  • Page 256: Reducing The Printer Noise

    The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
  • Page 257 3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
  • Page 258: Changing The Printer Operation Mode

    To hide the guide messages, select the Do not show again check box in the displayed dialog. To display the guide messages again, display the Canon IJ Printer Utility pop-up menu, select Custom Settings, and then check the Hagaki Printing check box.
  • Page 259 Check this check box to prevent paper abrasion. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
  • Page 260: Changing The Machine Settings Using The Operation Panel

    Changing the Machine Settings Using the Operation Panel Changing the Machine Settings Using the Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Home screen background color Firmware update Cassette settings Reset setting About ECO settings About Quiet setting Using the Machine with the Access Point Mode...
  • Page 261: Changing The Machine Settings Using The Operation Panel

    Changing the Machine Settings Using the Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Make sure that the machine is turned on. 2.
  • Page 262 You can select the setting menus below. Print settings LAN settings Device user settings PictBridge print settings Language selection Home screen background color Firmware update Cassette settings Reset setting Note • You can use the machine considering the environment, such as setting 2-sided printing as default or enabling the machine to turn on/off automatically.
  • Page 263: Print Settings

    Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. •...
  • Page 264 Important • For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.05 inches/-1.5 mm and +0.05 inches/+1.5 mm even if you specify the value over 0.05 inches/1.5 mm.
  • Page 265: Lan Settings

    LAN settings • Change LAN Enables either wireless LAN, wired LAN, or access point mode. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting WLAN on the HOME screen. In this case, enable wireless LAN.
  • Page 266 Connection Active/Inactive SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Communication mode Infrastructure Channel Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2- PSK(TKIP)/WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 subnet prefix length XXX IPv6 default gateway...
  • Page 267 IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address XX:XX:XX:XX:XX:XX IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key XXXXXXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) ◦ AP mode setting list The list of access point mode settings of this machine is displayed on the touch screen.
  • Page 268 Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) ◦ Print LAN details You can print out the network settings of the machine such as its IP address and SSID. For more information on the machine's network setting is printed out: Printing Out Network Setting Information Important •...
  • Page 269 Timeout setting Specifies the timeout length. ◦ Bonjour settings Setting items for LAN using Bonjour for Mac OS. Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note •...
  • Page 270: Device User Settings

    • Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.
  • Page 271: Pictbridge Print Settings

    PictBridge print settings You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device. Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print according to the settings on the machine. PictBridge print settings Screen Disc label print setting Screen To change print settings from the PictBridge (Wireless LAN) compliant device:...
  • Page 272 brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print. Note • As a default, photos on a PictBridge (Wireless LAN) compliant device are printed with auto correction applied.
  • Page 273 Note • If your printable disc is the recommended disc, tap Recommended disc for the suitable density printing. If not, tap Other disc.
  • Page 274: Language Selection

    Language selection Changes the language for the messages and menus on the touch screen.
  • Page 275: Home Screen Background Color

    Home screen background color Selects the background color of the HOME screen. You can select black or white.
  • Page 276: Firmware Update

    Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for Change LAN in LAN settings.
  • Page 277: Cassette Settings

    Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper Setting for Printing •...
  • Page 278: Reset Setting

    Reset setting You can change the settings back to the default. • Web service setup only Reverts the Web service settings back to the default. • LAN settings only Reverts the LAN settings other than the administrator password specified by IJ Network Tool back to the default.
  • Page 279: About Eco Settings

    About ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn the machine on/off automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. Make sure that the machine is turned on.
  • Page 280 2. Flick the HOME screen, then tap ECO settings. Using the Operation Panel 3. Tap Energy saving settings. 4. Specify the settings as necessary. A. Tap to specify the length of time to turn the machine off automatically when no operation is made or no printing data is sent to the machine.
  • Page 281: About Quiet Setting

    About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Quiet setting.
  • Page 282: Using The Machine With The Access Point Mode

    Using the Machine with the Access Point Mode By using the machine as an access point in an environment that does not have wireless LAN router or access point, or by using the machine as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them.
  • Page 283 Note • Tapping Details displays the security setting. The password required when connecting from the external device is also displayed. • You can specify the access point name (SSID) and the security setting optionally. Setting of the Access Point Mode 7.
  • Page 284 3. Tap LAN settings. 4. Tap Change LAN. 5. Tap Wireless LAN active. If you do not use the machine over wireless LAN, select Wired LAN active or Disable LAN. Setting of the Access Point Mode Specify the settings for the access point mode following the procedure below. Make sure that the machine is turned on.
  • Page 285 13. Enter the password (8 to 10 characters). 14. Tap OK to finish entering the password. 15. Tap OK to finish specifying the password setting. Note • If you change the access point mode setting of the machine, also change the access point setting of the external device such as a computer or a smartphone.
  • Page 286: Setting Up The Card Slot As The Memory Card Drive Of The Computer

    Setting Up the Card Slot as the Memory Card Drive of the Computer Setting Up the Card Slot as the Memory Card Drive of the Computer...
  • Page 287: Setting Up The Card Slot As The Memory Card Drive Of The Computer

    Setting Up the Card Slot as the Memory Card Drive of the Computer The card slot of the machine can also be used as the memory card drive of the computer. Note • When you use the machine over LAN, the card slot of the machine can be used as the network drive. Using the Card Slot over a Network •...
  • Page 288 Writable from LAN PC The card slot is used as the memory card drive of a computer connected to the machine via a network. Data can be written on the memory card from the computer. Not writable from PC The card slot is used only for reading. Be sure to select this mode when printing photos from a memory card.
  • Page 289: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection...
  • Page 290: Useful Information About Network Connection

    Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
  • Page 291: Default Values Set At Factory (Network)

    Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MG7500 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * The default value in this item varies by machine. You can check the value in this item using the operation panel on the machine.
  • Page 292: Connecting The Machine To The Computer Using A Usb Cable

    Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
  • Page 293: When Detecting The Printers Have The Same Name

    When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour.
  • Page 294: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan

    Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.
  • Page 295: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the current network settings of the machine using the operation panel of the machine. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
  • Page 296 Authentication Method of the Authentication none/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal Strength 0 to 100 [%] TCP/IP Version TCP/IP Version IPv4 & IPv6/IPv4 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.XXX IPv6 IP Address *2 Selected IP Address (IPv6)
  • Page 297 Shared Memory Card Memory card sharing Enable/Disable WSD setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPR Protocol LPR protocol setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) PictBridge Commun. PictBridge Communication Enable/Disable DNS Server...
  • Page 298: About Network Communication

    About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...
  • Page 299: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...
  • Page 300: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 301: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
  • Page 302 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
  • Page 303: Canon Ij Network Tool Menus

    • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
  • Page 304 Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note •...
  • Page 305: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 306 Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point. Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. •...
  • Page 307 The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen. Changing the WPA/WPA2 Detailed Settings 5.
  • Page 308 Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID).
  • Page 309: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 310 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
  • Page 311: Changing The Wpa/Wpa2 Detailed Settings

    Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 312 • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal).
  • Page 313: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
  • Page 314: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed.
  • Page 315 A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. •...
  • Page 316: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
  • Page 317 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.
  • Page 318: Initializing The Network Settings Of The Machine

    Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
  • Page 319: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
  • Page 320: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...
  • Page 321: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 322 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
  • Page 323: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
  • Page 324 • AirPort Network (Infra) Client computer and machine setup where all wireless communications pass through an access point. • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
  • Page 325 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 326 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
  • Page 327 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
  • Page 328 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
  • Page 329 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
  • Page 330: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 331: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
  • Page 332: Useful Information About Ink

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
  • Page 333 Checking the Ink Status with the Ink Lamps...
  • Page 334: Key Points To Successful Printing

    Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
  • Page 335: Be Sure To Check Paper Settings Before Printing

    Be Sure to Check Paper Settings before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents.
  • Page 336: Be Sure To Set Cassette Paper Information After Loading Paper

    Be Sure to Set Cassette Paper Information after Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
  • Page 337: Canceling A Print Job

    Canceling a Print Job Never touch the ON button! If you touch the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Touch the Stop button to cancel printing.
  • Page 338: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you touch the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
  • Page 339: Precautions For Safe Transport Of The Machine

    Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
  • Page 341: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. •...
  • Page 342: Specifications

    Specifications General Specifications Printing resolution (dpi) 9600* (horizontal) x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required.
  • Page 343: Copy Specifications

    * With the Print Head and ink tanks installed. Print Head/Ink Total 6656 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M/GY each 1536 nozzles) Copy Specifications Multiple copy max. 99 pages Intensity adjustment 9 positions, Auto intensity (AE copy) Reduction / Enlargement 25 % - 400 % (1 % unit) Scan Specifications...
  • Page 344: Minimum System Requirements

    Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
  • Page 345 • Windows: Operation can only be guaranteed on a computer with Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP pre-installed. • Windows: A CD-ROM Drive or internet connection is required during software installation. • Windows: Internet Explorer 8, 9, 10 or 11 is required to install Easy-WebPrint EX. •...
  • Page 346: About The Administrator Password

    About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
  • Page 347: Printing

    Printing Printing from a Computer Printing Using the Operation Panel of the Machine Printing with Web Service Printing from a Digital Camera Paper setting for Printing...
  • Page 348: Printing From A Computer

    Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
  • Page 349: Printing With Application Software That You Are Using (Printer Driver)

    Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
  • Page 350: Printing With Easy Setup

    Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
  • Page 351 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
  • Page 352 7. Check the paper source Check that Paper Source is set to Cassette. Important • The paper size determines whether the cassette 1 or cassette 2 is used. The cassette to be used is displayed below Paper Source. 8. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose.
  • Page 353 Important • The print quality settings that can be selected may differ depending on a printing profile. 9. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Important •...
  • Page 354 Printing." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size)
  • Page 355: Paper Settings On The Printer Driver And The Printer (Media Type)

    Glossy Photo Paper Glossy Matte Photo Paper <MP-101> Matte Photo Paper Matte Canon genuine papers (Business Letter Printing) Cassette paper information registered on the Media name <Model No.> Media Type in the printer driver printer High Resolution Paper <HR-101N> High Resolution Paper...
  • Page 356: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Cassette paper information registered on the printer US Letter...
  • Page 357: Various Printing Methods

    Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size)
  • Page 358: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
  • Page 359 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
  • Page 360: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
  • Page 361: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 362 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Complete the setup Click Print. When you execute print, the data is printed without any margins on the paper. Important •...
  • Page 363 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
  • Page 364: Scaling The Printing To Fit The Paper Size

    Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
  • Page 365 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
  • Page 366: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
  • Page 367: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
  • Page 368 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
  • Page 369: Duplex Printing

    Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog 3.
  • Page 370 (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time from Custom Settings in the Canon IJ Printer Utility. • When you use the automatic duplex printing function to print a postcard, print the address side first and then print the message side.
  • Page 371 Related Topic Changing the Printer Operation Mode...
  • Page 372: Printing On Postcards

    Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...
  • Page 373: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed.
  • Page 374: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
  • Page 375 Printing." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size)
  • Page 376: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile...
  • Page 377: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
  • Page 378: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
  • Page 379: Adjusting Tone

    Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool is selected Standard is selected Warm is selected The procedure for adjusting tone is as follows: 1.
  • Page 380: Related Topics

    6. Complete the setup Click Print. When you execute print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome. Important • If you select ColorSync for Color Matching, then Tone appears grayed out and is unavailable. Related Topics Printing a Color Document in Monochrome Adjusting Brightness...
  • Page 381: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
  • Page 382 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile...
  • Page 383: Optimal Photo Printing Of Image Data

    Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
  • Page 384: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 385: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)

    ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
  • Page 386 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 387: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)

    Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
  • Page 388: Interpreting The Icc Profile

    Interpreting the ICC Profile When you need to specify the printer profile, select the ICC profile for the paper to print on. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. •...
  • Page 389: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 390 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...
  • Page 391: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 392 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
  • Page 393: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 394 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
  • Page 395: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 396 Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...
  • Page 397: Overview Of The Printer Driver

    Page Setup Dialog Print Dialog Quality & Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
  • Page 398: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
  • Page 399: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
  • Page 400: Page Setup Dialog

    Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
  • Page 401: Print Dialog

    Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
  • Page 402 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order.
  • Page 403: Quality & Media

    Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
  • Page 404 When you check the check box, both monochrome and color documents will be printed in monochrome. When printing a color document, be sure to uncheck the check box. Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...
  • Page 405: Color Options

    Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
  • Page 406 Use the printer driver only when adjusting the color balance slightly. To change the color balance significantly, use the application software. Tone Sets the color adjustment for monochrome printing. Dragging the slider to the right makes the tones redder (warm tones), while dragging the slider to the left makes the tones bluer (cool tones).
  • Page 407: Borderless Printing

    Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller.
  • Page 408: Margin

    Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm).
  • Page 409: Canon Ij Printer Utility

    The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
  • Page 410 Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
  • Page 411: Opening The Canon Ij Printer Utility

    Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options &...
  • Page 412: Maintenance Of This Printer

    Maintenance of this Printer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
  • Page 413: Display The Printing Status Screen

    Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
  • Page 414 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
  • Page 415: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2.
  • Page 416: Instructions For Use (Printer Driver)

    Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
  • Page 417: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
  • Page 418: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
  • Page 419: Delete The Unnecessary Canon Ij Printer From The Printer List

    The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
  • Page 420: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
  • Page 421: Installing The Printer Driver

    • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
  • Page 422: Printing Using The Operation Panel Of The Machine

    Printing Using the Operation Panel of the Machine Printing Photo Data Using the Slide Show Function Printing Template Forms Such As Lined Paper or Graph Paper Printing Documents (PDF File) Saved on a Memory Card About Disc Label Printing...
  • Page 423: Printing Photo Data

    Printing Photo Data Printing Photographs Saved on a Memory Card About Advanced photo Menu Printing Photo with Trimming Setting Items for Photo Printing Using the Operation Panel of the Machine Using Useful Display Functions...
  • Page 424: Printing Photographs Saved On A Memory Card

    Printing Photographs Saved on a Memory Card You can print the photograph saved on the memory card easily. This section describes the procedure to print the photograph in Photo print. Make sure that the machine is turned on. Load photo paper. 3.
  • Page 425 A. Total number of copies Total number of copies is displayed. When tapping, the Check total no. of copies screen is displayed and you can check the number of copies for each photo. On the Check total no. of copies screen, you can change the number of copies for each photo.
  • Page 426 For details: Using Useful Display Functions D. Settings Tap to display the Settings screen. You can change the settings of page size, media type, and print quality and so on. For details on the setting items: Setting Items for Photo Printing Using the Operation Panel of the Machine E.
  • Page 427 For details: Using Useful Display Functions G. Multi display Tap to display the multiple photos at once. For details on the display method: Using Useful Display Functions 6. Touch the Color button. The machine starts printing. Note • Touch the Stop button to cancel printing. •...
  • Page 428 2. Specify the number of copies for each photo. Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job.
  • Page 429: About Advanced Photo Menu

    About Advanced photo Menu The following menus are selectable in the Advanced print menu to print photos saved on the memory card. Trimming print You can edit photo displayed on the touch screen by trimming them and print. Printing Photo with Trimming Slide show You can view the photos saved on the memory card with the slide show.
  • Page 430: Printing Photo With Trimming

    Printing Photo with Trimming You can edit photo displayed on the touch screen by trimming them and print. Make sure that the machine is turned on. Load photo paper. 3. Flick the HOME screen, then tap Advanced print. Using the Operation Panel Insert the memory card into the card slot.
  • Page 431 A. Tap to switch the aspect ratio of the trimming frame. B. Drag to position the trimming frame. C. Drag to set the trimming frame size. D. Tap to finalize your selection of trimming area. When the area to be cropped is specified, the print setting confirmation screen is displayed. 8.
  • Page 432: Setting Items For Photo Printing Using The Operation Panel Of The Machine

    Setting Items for Photo Printing Using the Operation Panel of the Machine You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the memory card. Print Settings Screen How to display the print settings screen varies with the print menu. •...
  • Page 433: Photo Fix

    Note • Depending on the print menu, some setting items cannot be selected. This section describes the setting items in Photo print. The setting item which cannot be selected is displayed grayed out or not displayed. • Some settings cannot be specified in combination with the other setting items or the print menus. If the setting which cannot be specified in combination is selected, and Error details are displayed on the touch screen.
  • Page 434 Corrects red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected. 7. Print date Activates/deactivates to print the date (shooting date) on a photo. Note •...
  • Page 435: Using Useful Display Functions

    Using Useful Display Functions You can display the multiple photos at once, specify the date (last modified date of data) to select photos, and switch the photo group. Viewing Multiple Photos to Select Photo Specifying Date to Select Photo Zooming in on the Photo Switching the Photo Group Viewing Multiple Photos to Select Photo The following screen is displayed by tapping...
  • Page 436 The photos on date specified are displayed. Note • The date is displayed according to the settings of Date display format in Device user settings under Device settings under Setup. Device user settings Zooming in on the Photo The following screen is displayed by tapping on the photo selection screen.
  • Page 437: Using The Slide Show Function

    Using the Slide Show Function Printing Photo While Viewing the Slide Show...
  • Page 438: Printing Photo While Viewing The Slide Show

    Printing Photo While Viewing the Slide Show You can view the photos saved on the memory card with the slide show. In the slide show, the photos are displayed one after another automatically. While viewing the slide show, you can print your favorite photo. Make sure that the machine is turned on.
  • Page 439 When starting printing, load paper, then touch the Color button. Note • You can change the print settings by tapping Print settings. Setting Items for Photo Printing Using the Operation Panel of the Machine • To resume the slide show, tap Resume while the slide show pauses. •...
  • Page 440: Printing Template Forms Such As Lined Paper Or Graph Paper

    Printing Template Forms Such As Lined Paper or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
  • Page 441 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the touch screen: ◦ Staff paper 1 (10 staves) ◦ Staff paper 2 (12 staves) • Handwriting paper You can print handwriting paper. Setting on the touch screen: Handwriting paper (3 lines) •...
  • Page 442 Printable template forms 6. Specify the settings as necessary. 1. Copies Specify the number of copies. 2. Page size Select the page size depending on the loaded paper. Note • Depending on the form, some setting of page size cannot be specified. If it is selected, and Error details are displayed on the touch screen.
  • Page 443: Printing Documents (Pdf File) Saved On A Memory Card

    Printing Documents (PDF File) Saved on a Memory Card You can print PDF files made using Canon IJ Scan Utility or My Image Garden (application software compatible with the machine) from a memory card. Note • You can print PDF files from a memory card which satisfy the following conditions. Other than the following PDF file cannot be printed even if they appear on the document list.
  • Page 444 • Characters other than the machine name, IJ Scan Utility, or My Image Garden are displayed on Created with. • The PDF files made using application software other than Canon IJ Scan Utility and My Image Garden (application software compatible with the machine) are not printable even if they are saved using Canon IJ Scan Utility or My Image Garden.
  • Page 445 1. Copies Specify the number of copies. 2. Page size Select the page size depending on the loaded paper. 3. Type (Media type) The paper type is set to Plain paper. 4. Print qlty (Print quality) Specify the print quality. 5.
  • Page 446: About Disc Label Printing

    About Disc Label Printing Copying the Label Side of Disc Printing Photo from a Memory Card onto the Disc Label...
  • Page 447: Copying The Label Side Of Disc

    Copying the Label Side of Disc You can copy the label of an existing BD/DVD/CD and print it on a printable disc. Important • You cannot print on 3.15 inches / 8 cm printable discs. • Do not attach the disc tray or place the printable disc until the message asking you to set them is displayed.
  • Page 448 • For information on printable discs, contact their manufacturers. 5. Tap a printable disc type. Note • If your printable disc is the recommended disc, specify Recommended disc for the suitable density printing. If not, specify Other disc. 6. Follow the on-screen instructions to load the copy source BD/DVD/CD on the Platen Glass, then tap OK.
  • Page 449 Note • You can see the procedure to set the printable disc by tapping How to set. The next screen is displayed by tapping Next. Additionally, touching the Stop button returns to the print confirmation screen. • For details on how to set the printable disc: Placing a Printable Disc 9.
  • Page 450: Printing Photo From A Memory Card Onto The Disc Label

    Printing Photo from a Memory Card onto the Disc Label You can print a photograph saved on a memory card onto the disc label of the printable disc. Important • You cannot print on 3.15 inches / 8 cm printable discs. •...
  • Page 451 B. Tap to specify the inner circle. C. Tap to finalize to specify the print area. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter.
  • Page 452 Placing a Printable Disc 11. Tap OK. The machine starts printing. Note • Touch the Stop button to cancel printing. • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
  • Page 453: Printing With Web Service

    Printing with Web Service Important • This function may not be available depending on the country or region of purchase. Notice for Web Service Printing Downloading and Printing Template Forms...
  • Page 454: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
  • Page 455: Downloading And Printing Template Forms

    Downloading and Printing Template Forms Important • This function may not be available depending on the country or region of purchase. You can download the template form you want to print from the web service. Before using the web service, see the terms of service. Notice for Web Service Printing Important •...
  • Page 456: Printing From A Digital Camera

    Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings...
  • Page 457: Printing Photographs Directly From A Pictbridge (Wireless Lan) Compliant Device

    Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the machine through LAN, and print recorded images directly without using a computer. Connectable devices: PictBridge (Wireless LAN) compliant device Printable image data format:...
  • Page 458 4. Specify the print settings such as the paper type and layout. You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on a PictBridge (Wireless LAN) Compliant Device If your PictBridge (Wireless LAN) compliant device does not have a setting menu, change the setting from the machine.
  • Page 459: About Pictbridge (Wireless Lan) Print Settings

    PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
  • Page 460 (1-up). (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.) *3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.)
  • Page 461 PictBridge print settings...
  • Page 462: Paper Setting For Printing

    Paper setting for Printing By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
  • Page 463 When you start printing or copying, a message is displayed. Confirm the message, then tap OK. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass.
  • Page 464 Setting the Media Type with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer Cancel Cancels printing. Select when you change the paper settings specified for printing or copying. Change the paper settings, then try printing again.
  • Page 465: Copying

    Copying Reducing or Enlarging a Copy Making Copies Basic Two-Sided Copying About Special Copy Menu Copying Two Pages to Fit onto a Single Copying Four Pages to Fit onto a Single Page Page...
  • Page 466: Making Copies

    Making Copies This section describes the procedure to copy with Copy. Make sure that the machine is turned on. Load paper. 3. Flick the HOME screen, then tap Copy. Using the Operation Panel The Copy standby screen is displayed. Load the original on the platen glass. 5.
  • Page 467 For details on the setting items: Setting Items for Copying D. Tap to preview an image of the printout on the preview screen. For details: Displaying the Preview Screen E. Tap to specify the page size. 6. Touch the Color button for color copying, or the Black button for black & white copying. The machine starts copying.
  • Page 468 Adding the Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job. Load the original on the platen glass and touch the same button (the Color button or the Black button) as the one which you previously touched.
  • Page 469: Displaying The Preview Screen

    Displaying the Preview Screen When is displayed on the Copy standby screen, tapping allows you to preview an image of the printout on the preview screen. Important • In the following conditions, is not displayed when the Copy standby screen is displayed. •...
  • Page 470: Setting Items For Copying

    Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For details on the print setting screen or the setting item for Photo copy, see Copying Photos. How to display the print setting screen varies with the copy menu. •...
  • Page 471 Note • Depending on the copy menu, some setting items cannot be selected. This section describes the setting items in Copy. The setting item which cannot be selected is displayed grayed out. For details on the setting items for Photo copy, see Copying Photos.
  • Page 472 Adjust print quality according to the original. Important • If you use Draft with Type set to Plain paper and the quality is not as good as expected, select Standard or High for Print qlty and try copying again. • Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white.
  • Page 473: Reducing Or Enlarging A Copy

    Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The screen below is displayed when you tap Settings in the Copy standby screen and tap Magnif. to select the reduction/enlargement method. A.
  • Page 474 • Preset ratio You can select one of the preset ratios to reduce or enlarge copies. Select the appropriate ratio for size of original and page size. The setting in Magnif.: 70% A4->A5/86% A4->B5/94% A4->LTR/115% B5->A4/141% A5->A4/156% 5x7->LTR/183% 4x6->LTR Note •...
  • Page 475: Two-Sided Copying

    Two-Sided Copying When you select 2-sided for 2-sidedPrintSetting in Copy, you can copy two original pages onto the both sides of a single sheet of paper. Select 2-sided, then tap OK. If you tap Advanced with 2-sided selected, you can specify the orientation and the stapling side of the original.
  • Page 476 • If you are copying in black & white, print intensity of the Two-sided copy may differ from that of a single- sided copy. When checking the orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation.
  • Page 477: About Special Copy Menu

    About Special Copy Menu The following menus are selectable in the Advanced print menu to copy originals. Borderless copy You can copy images so that they fill the entire page without borders. Copying without Borders Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows.
  • Page 478: Copying Thick Originals Such As Books

    Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. Make sure that the machine is turned on. Load paper.
  • Page 479: Copying Without Borders

    Copying without Borders You can copy images on photo paper so that they fill the entire page without borders. Make sure that the machine is turned on. Load the photo paper. 3. Flick the HOME screen, then tap Advanced print. Using the Operation Panel 4.
  • Page 480: Copying Photos

    Copying Photos You can scan printed photos and print them all at one time. Make sure that the machine is turned on. Load the photo paper. 3. Flick the HOME screen, then tap Advanced print. Using the Operation Panel 4. Tap Photo copy. 5.
  • Page 481 2. Page size Select the page size of the loaded paper. 3. Type (Media type) Select the media type of the loaded paper. 4. Print qlty (Print quality) Select print quality according to the original. 5. Border (Bordered/Borderless print) Select bordered or borderless print. 6.
  • Page 482: Copying Two Pages To Fit Onto A Single Page

    Copying Two Pages to Fit onto a Single Page When you select 2-on-1 copy for Layout in Copy, you can copy two original pages onto a single sheet of paper by reducing each image. Tap Settings on the Copy standby screen to display the print settings screen, then select 2-on-1 copy for Layout.
  • Page 483 If you use this function in combination, select 2-sided for 2-sidedPrintSetting, then select the orientation and the stapling side of print paper on the Print settings screen. For details on two-sided copy function: Two-Sided Copying When checking the orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation.
  • Page 484 • If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the second sheet of original is complete. Follow the on-screen instructions to scan the third and fourth sheet of original.
  • Page 485: Copying Four Pages To Fit Onto A Single Page

    Copying Four Pages to Fit onto a Single Page When you select 4-on-1 copy for Layout in Copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Select 4-on-1 copy, then tap OK. If you tap Advanced with 4-on-1 copy selected, you can specify the orientation and the order of the original.
  • Page 486 After selecting the order, you can select whether you use the preview screen. If you tap ON, the preview screen is displayed so that you can check the orientation. Note • If Device memory is full. Cannot continue process. appears on the touch screen when scanning, set the print quality to Standard, then try copying again.
  • Page 487 Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass, then tap Scan. B. Tap to start copying the original already scanned. After scanning the fourth sheet of original, the machine starts copying. Note •...
  • Page 488: Scanning

    Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine...
  • Page 489: Scanning From A Computer

    Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer)
  • Page 490: Scanning With Ij Scan Utility

    Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text from Scanned Images (OCR)
  • Page 491: What Is Ij Scan Utility (Scanner Software)

    What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
  • Page 492 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
  • Page 493: Starting Ij Scan Utility

    IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
  • Page 494: Easy Scanning With Auto Scan

    Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again.
  • Page 495: Scanning Documents

    Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required.
  • Page 496: Scanning Photos

    Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required.
  • Page 497: Scanning With Favorite Settings

    Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required.
  • Page 498: Scanning Items Larger Than The Platen (Image Stitch)

    Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
  • Page 499 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
  • Page 500 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
  • Page 501 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.
  • Page 502: Scanning Multiple Items At One Time

    Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes;...
  • Page 503 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
  • Page 504 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note •...
  • Page 505: Saving After Checking Scan Results

    Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 506 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5.
  • Page 507 Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
  • Page 508: Sending Scanned Images Via E-Mail

    Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog appears. 3. Click Photo Scan. 4.
  • Page 509 Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note •...
  • Page 510 Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message.
  • Page 511: Extracting Text From Scanned Images (Ocr)

    Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 512 Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog. Select the language you want to extract in Document Language and scan. •...
  • Page 513 Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application.
  • Page 514: Ij Scan Utility Screens

    IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog...
  • Page 515: Ij Scan Utility Main Screen

    IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
  • Page 516 Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
  • Page 517: Settings Dialog

    Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
  • Page 518 Important • When the Settings dialog is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
  • Page 519 Settings (Auto Scan) Dialog Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog. In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
  • Page 520 Refer to "Placing Items (When Scanning from a Computer)" for how to place items. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen. (1) Scan Options Area Apply recommended image correction Applies suitable corrections automatically based on the item type.
  • Page 521 PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
  • Page 522 Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 523 Settings (Document Scan) Dialog Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog. In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 524 Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note •...
  • Page 525 Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas.
  • Page 526 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 527 Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 528 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 529 Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 530 Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important •...
  • Page 531 Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 532 Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 533 Settings (Custom Scan) Dialog Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog. In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 534 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
  • Page 535 Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
  • Page 536 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Correction"...
  • Page 537 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 538 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. Note •...
  • Page 539 Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 540 Settings (Scan and Stitch) Dialog Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog. In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen.
  • Page 541 Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important •...
  • Page 542 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format.
  • Page 543 (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
  • Page 544 Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
  • Page 545 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Note • When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned.
  • Page 546 • When the Settings dialog is displayed from My Image Garden, this option does not appear. Note • When this checkbox is not selected, images up to 10208 pixels x 14032 pixels can be scanned. Check scan results Displays the Save Settings dialog after scanning.
  • Page 547 Settings (Save to PC (Auto)) Dialog Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog. In the Settings (Save to PC (Auto)) dialog, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
  • Page 548 Note • Scanning takes longer than usual when you enable this function. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note •...
  • Page 549 If this checkbox is not selected, files are saved directly in the folder specified in Save in. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
  • Page 550 Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog. In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
  • Page 551 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel.
  • Page 552 Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog. In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
  • Page 553 Note • Scanning takes longer than usual when you enable this function. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection.
  • Page 554 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add...
  • Page 555 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 556 Settings (Attach to E-mail (Photo)) Dialog Click Attach to E-mail (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Photo)) dialog. In the Settings (Attach to E-mail (Photo)) dialog, you can specify how to respond when attaching images to an e-mail as photos after scanning them from the operation panel.
  • Page 557 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel.
  • Page 558 Settings (Attach to E-mail (Document)) Dialog Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog. In the Settings (Attach to E-mail (Document)) dialog, you can specify how to respond when attaching images to an e-mail as documents after scanning them from the operation panel.
  • Page 559 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
  • Page 560 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add...
  • Page 561 Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
  • Page 562 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 563: Network Selection Screen

    Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
  • Page 564 • If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again.
  • Page 565: Save Settings Dialog

    Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
  • Page 566 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 567 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note •...
  • Page 568: Image Stitch Window

    Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
  • Page 569 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
  • Page 570 Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Control-clicking the Preview area reduces the displayed image.
  • Page 571 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
  • Page 572: Scanning With Scanner Driver

    Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility.
  • Page 573: Image Corrections And Color Adjustments

    Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. •...
  • Page 574 Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches.
  • Page 575 Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets.
  • Page 576 • How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
  • Page 577: General Notes (Scanner Driver)

    General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear.
  • Page 578: Updating The Scanner Driver

    Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver...
  • Page 579: Obtaining The Latest Scanner Driver

    Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply. Related Topic Before Installing the Scanner Driver Installing the Scanner Driver...
  • Page 580: Before Installing The Scanner Driver

    Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer.
  • Page 581: Installing The Scanner Driver

    Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2.
  • Page 582: Useful Information On Scanning

    Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats...
  • Page 583: Adjusting Cropping Frames In The Image Stitch Window

    Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
  • Page 584: Resolution

    Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
  • Page 585 Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
  • Page 586: Data Formats

    Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
  • Page 587: Placing Items (When Scanning From A Computer)

    Placing Items (When Scanning from a Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 588 format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned.
  • Page 589: Scanning From The Operation Panel Of The Machine

    Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Attaching the Scanned Data to E-mail Using the Operation Panel of the Machine Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility...
  • Page 590: Forwarding Scanned Data To The Computer Using The Operation Panel Of The Machine

    Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Make sure that the machine is turned on.
  • Page 591 Note • If the Scan standby screen for forwarding the data to the USB-connected computer is displayed on the touch screen, tap to display the screen for selecting to which you save the data. Select the computer to forward the scanned data following the procedure below. 1.
  • Page 592 A. Tap to select the document type. Note • When you forward the scanned data to the computer searched using WSD, you cannot select the document type. Auto scan This item is available only when the machine is connected to the computer using a USB cable.
  • Page 593 If you do not continue scanning, tap End. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass after scanning is complete.
  • Page 594: Attaching The Scanned Data To E-Mail Using The Operation Panel Of The Machine

    Network Scan Settings • The mail software and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Make sure that the machine is turned on.
  • Page 595 4. Tap the computer to forward the scanned data. Tap Local (USB) for a USB-connected computer, or tap the computer to forward the scanned data for a network-connected computer. The Scan standby screen is displayed. 5. Specify the settings as necessary. A.
  • Page 596 If you do not continue scanning, tap End. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer and attached to an e-mail according to the settings specified in Canon IJ Scan Utility. For the settings or how to send an e-mail, refer to the mail software's instruction manual.
  • Page 597: Setting Items For Scanning Using The Operation Panel Of The Machine

    • When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. Settings Dialog • If you scan originals from the computer, you can scan with advanced settings. For details on scanning...
  • Page 598 Select the data format of the scanned data. 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Preview This setting is not available. 5. Reduce show-thru (Reducing show-through) Characters on the back may show through when scanning a thin document such as a newspaper. Select ON if characters seem to show through on the scanned document.
  • Page 599: Network Scan Settings

    • If you cannot scan, check that your scanner or printer is selected in the network selection screen. • For USB connection, select "Canon XXX series" (where "XXX" is the model name) for Product Name. Setting for Scanning from the Operation Panel You can make the setting for scanning from the operation panel.
  • Page 600 The Settings (General Settings) dialog appears. 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 6.
  • Page 601: Selecting A Response To Commands From The Operation Panel Using Ij Scan Utility

    Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions.
  • Page 602 Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings.
  • Page 603 6. Select the application you want to start after scanning in Application Settings. 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.
  • Page 604: Troubleshooting

    Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality...
  • Page 605: Problems With Network Communication

    Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network...
  • Page 606: Problems With The Machine While Using With Network

    Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Card Slot via Network Cannot Use the Machine on Replacing an Access Point or Changing Its settings...
  • Page 607: The Machine Stopped Working Suddenly

    The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Communicate with the Machine over the Wired LAN Cannot Print, Scan, or Access the Card Slot from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Make sure that the machine is turned on.
  • Page 608 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 609: The Network

    You can connect up to 5 devices using the access point mode. Cannot Communicate with the Machine over the Wired LAN Make sure that the machine is turned on. Check1 Make sure that the LAN cable is connected properly. Check2 Make sure that the machine is connected to the router with the LAN cable.
  • Page 610: Printing Speed Is Slow

    Printing Speed Is Slow The machine may be printing out a large job issued from another computer. Check1 When using wireless LAN, make sure that the radio status is good and adjust Check2 the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine.
  • Page 611: Cannot Use The Card Slot Via Network

    Cannot Use the Card Slot via Network Cannot Use the Card Slot...
  • Page 612: Cannot Use The Card Slot

    Cannot Use the Card Slot Is the icon of the card slot displayed? Check1 To use the card slot over network, you have to mount the card slot as the network drive of the computer. When the card slot is mounted, the "canon_memory" (or "CANON_MEMORY") icon appears on the desktop or in the Computer window on the Go menu of Finder.
  • Page 613: Cannot Use The Machine On Replacing An Access Point Or Changing Its Settings

    Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was...
  • Page 614: Cannot Detect A Machine On A Network

    Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN The Machine Cannot Be Detected in the Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
  • Page 615: Cannot Detect The Machine When Setting Up Network Communication

    Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Cannot Detect the Machine during Wired LAN Setup: Check 1 Note •...
  • Page 616: Cannot Detect The Machine During Wireless Lan Setup: Check 1

    Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the machine and network device (router, access point, etc.) turned on? Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the network device (router, access point, etc.) is turned on. If the machine or the network device is turned off: Turn on the machine or the network device.
  • Page 617: Cannot Detect The Machine During Wireless Lan Setup: Check 2

    Cannot Detect the Machine during Wireless LAN Setup: Check 2 Is the wireless LAN setting of the machine enabled? Make sure that the Wi-Fi lamp of the machine is lit. If the Wi-Fi lamp is off: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
  • Page 618: Cannot Detect The Machine During Wireless Lan Setup: Check 3

    Cannot Detect the Machine during Wireless LAN Setup: Check 3 Is the machine connected to the access point? By using the operation panel of the machine, make sure that the machine is connected to the access point. Select Setup on the HOME screen, then select Device settings > LAN settings > Confirm LAN settings >...
  • Page 619: Cannot Detect The Machine During Wireless Lan Setup: Check 4

    Cannot Detect the Machine during Wireless LAN Setup: Check 4 Are the SSID of the access point connected to your computer and that of the machine the same? You can confirm the SSID of the access point connected to the machine on the touch screen. Select Setup on the HOME screen, then select Device settings >...
  • Page 620: Cannot Detect The Machine During Wireless Lan Setup: Check 5

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
  • Page 621: Cannot Detect The Machine During Wireless Lan Setup: Check 6

    Cannot Detect the Machine during Wireless LAN Setup: Check 6 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
  • Page 622: Cannot Detect The Machine During Wired Lan Setup: Check 1

    Cannot Detect the Machine during Wired LAN Setup: Check 1 Is the LAN cable connected, and are the machine and the router turned on? Make sure that the LAN cable is connected. Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the router is turned on.
  • Page 623: Cannot Detect The Machine During Wired Lan Setup: Check 2

    Cannot Detect the Machine during Wired LAN Setup: Check 2 Are the computer and the router configured and can the computer connect to the network? Make sure that you can view any web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
  • Page 624: Cannot Detect The Machine During Wired Lan Setup: Check 3

    Cannot Detect the Machine during Wired LAN Setup: Check 3 Is the wired LAN setting of the machine enabled? By using the operation panel of the machine, confirm the wired LAN setting of the machine. Select Setup on the HOME screen, then select Device settings > LAN settings > Change LAN. Make sure that Wired LAN active is selected on the touch screen.
  • Page 625: Cannot Detect The Machine During Wired Lan Setup: Check 4

    Cannot Detect the Machine during Wired LAN Setup: Check 4 Is the machine connected to the router? By using the operation panel of the machine, make sure that the machine is connected to the router. Select Setup on the HOME screen, then select Device settings > LAN settings > Confirm LAN settings >...
  • Page 626: Cannot Detect The Machine During Wired Lan Setup: Check 5

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
  • Page 627: Cannot Detect The Machine During Wired Lan Setup: Check 6

    Cannot Detect the Machine during Wired LAN Setup: Check 6 Check the settings of the router. Check the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer.
  • Page 628: The Machine Cannot Be Detected In The Wireless Lan

    Make sure that the firewall of the security software is disabled. Check11 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 629 When using a router, connect the machine and computer to the LAN side Check12 (same network segment). When the machine is connected to an AirPort Base Station via a LAN, use Check13 alphanumeric characters for the name of the network (SSID). If the problem is not resolved, perform setup again according to the instructions on our website.
  • Page 630: The Machine Cannot Be Detected In The Wired Lan

    The Machine Cannot Be Detected in the Wired LAN Make sure that the machine is turned on. Check1 Is Change LAN in LAN settings under Device settings set to Disable LAN? Check2 LAN settings Make sure that the LAN cable is connected properly. Check3 Make sure that the machine is connected to the router with the LAN cable.
  • Page 631: Other Problems With Network

    Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default...
  • Page 632: Forgot An Access Point Name, Ssid, Or A Network Key

    Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 633 Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings.
  • Page 634: The Message Is Displayed On The Computer Screen During Setup

    The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network.
  • Page 635: The Administrator Password Set To The Machine Was Forgotten

    The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Select Reset all, then the administrator password reverts to the default. Reset setting After initializing the machine settings, perform setup according to the instructions on our website.
  • Page 636: Checking Information About The Network

    To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
  • Page 637 Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate To check that communication is available, perform the ping test. 1. Open the Utilities folder in the Applications folder. 2. Start Network Utility. 3. Click the Ping button. 4.
  • Page 638: How To Restore The Machine's Network Settings To Factory Default

    How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website.
  • Page 639: Problems With Printing

    Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed...
  • Page 640: Printing Does Not Start

    Printing Does Not Start Make sure that the power plug is securely plugged in, then touch the ON button Check1 to turn the machine on. While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit.
  • Page 641 Are the Media Type and the Page Size settings of the printer driver correct? Check7 When using non Canon genuine specialty paper, be sure to select the proper media type or page size correctly in the printer driver. Confirm the settings following the procedure below, and try printing again.
  • Page 642: Paper Jams

    Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using. •...
  • Page 643: Paper Does Not Feed Properly/"No Paper" Error Occurs

    Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
  • Page 644 Clean the paper feed roller. Check7 Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. If two or more sheets of paper feed from the cassette at once, clean the inside Check8 of the cassette.
  • Page 645: Cannot Print On The Disc Label

    Disc. Unrecognizable printable disc may be placed. Check2 Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer. Disc Tray Jammed Pull out the disc tray gently. If the disc tray cannot be pulled out, turn the machine off, then turn the machine back on again. The disc tray will automatically be ejected.
  • Page 646 Disc Tray Does Not Feed Properly...
  • Page 647: Cannot Print Properly With Automatic Duplex Printing

    Cannot Print Properly with Automatic Duplex Printing Is the setting for automatic duplex printing selected? Check1 Make sure that the Two-Sided check box is selected on the Print dialog. Duplex Printing Make sure that the actual size of the paper is suitable for automatic duplex Check2 printing.
  • Page 648: Copying/Printing Stops Before It Is Completed

    Copying/Printing Stops Before It Is Completed Is the disc tray guide opened while printing on paper? Check1 Close the disc tray guide, then tap OK on the touch screen. Is the paper loaded? Check2 Make sure that paper is loaded. If the machine has run out of paper, load paper.
  • Page 649: Problems With Printing Quality

    Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
  • Page 650: Print Results Not Satisfactory

    Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
  • Page 651 No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Lines Are Misaligned Printed Paper Curls or Has Ink Blots Paper Is Smudged/Printed Surface Is Scratched Back of the Paper Is Smudged Vertical Lines Are Printed on the Sides of the Printout Colors Are Uneven or Streaked...
  • Page 652: Cannot Print To End Of Job

    Cannot Print to End of Job Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.
  • Page 653: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

    No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks...
  • Page 654 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Check the status of ink tanks. Replace the ink tank if the ink has run out. Check2 Replacing an Ink Tank Is the orange tape or protective film remaining? Check3 Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A).
  • Page 655 • When copying, see also the sections below: Is the platen glass dirty? Check6 Clean the platen glass. Cleaning the Platen Glass and Document Cover Make sure that the original is properly loaded on the platen glass. Check7 Loading Originals Is the original loaded with the side to be copied facing down on the platen Check8 glass?
  • Page 656: Lines Are Misaligned

    Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
  • Page 657: Printed Paper Curls Or Has Ink Blots

    Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
  • Page 658: Paper Is Smudged/Printed Surface Is Scratched

    Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
  • Page 659 Changing the Machine Settings Using the Operation Panel • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
  • Page 660 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3.
  • Page 661: Back Of The Paper Is Smudged

    Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the paper feed roller dirty? Check2 Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. Perform the Bottom Plate Cleaning to clean the inside of the machine.
  • Page 662: Vertical Lines Are Printed On The Sides Of The Printout

    Vertical Lines Are Printed on the Sides of the Printout Is the size of the loaded paper correct? Check The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.
  • Page 663: Colors Are Uneven Or Streaked

    Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 664 If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Perform Print Head Alignment. Check3 Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Manually.
  • Page 665: Ink Is Not Ejected

    Ink Is Not Ejected Has the ink run out? Check1 Open the operation panel, then check the status of ink lamp. Checking the Ink Status Is the orange tape or protective film remaining? Check2 Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.
  • Page 666: Problems With Scanning

    Problems with Scanning Problems with Scanning Scan Results Not Satisfactory...
  • Page 667: Problems With Scanning

    Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open...
  • Page 668: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
  • Page 669: Scanner Driver Does Not Start

    Scanner Driver Does Not Start Make sure that the scanner driver is installed. Check 1 If not installed, install the scanner driver from the web page. Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Make sure that the application supports the ICA (Image Capture Architecture) Check 3 driver.
  • Page 670: Error Message Appears And The Scanner Driver Screen Does Not Appear

    Error Message Appears and the Scanner Driver Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord. Connect the USB cable to a different USB port on the computer.
  • Page 671: Cannot Scan Multiple Items At One Time

    Cannot Scan Multiple Items at One Time Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 672: Cannot Scan Properly With Auto Scan

    Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Multiple items scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 673: Slow Scanning Speed

    Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Corrections and Color Adjustments"...
  • Page 674: There Is Not Enough Memory." Message Is Displayed

    "There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
  • Page 675: Computer Stops Operating During Scanning

    Computer Stops Operating during Scanning Restart the computer, reduce the output resolution and scan again. Check 1 Resolution Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
  • Page 676: Scanned Image Does Not Open

    Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
  • Page 677: Scan Results Not Satisfactory

    Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
  • Page 678: Scan Quality (Image Displayed On The Monitor) Is Poor

    Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG Check 1 in Data Format of the Settings dialog. Resolution Settings Dialog Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small.
  • Page 679: Scanned Image Is Surrounded By Extra White Areas

    Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window...
  • Page 680: Cannot Scan At The Correct Size

    Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Placing Items (When Scanning from a Computer)
  • Page 681: Panel

    Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.
  • Page 682: Item Is Placed Correctly, But The Scanned Image Is Slanted

    Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog...
  • Page 683: Scanned Image Is Enlarged (Reduced) On The Computer Monitor

    Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution Check 2 setting and scan again.
  • Page 684: Problems With The Machine

    Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection The Display on the Touch Screen Cannot Be Seen At All An Unintended Language Is Displayed on the Touch Screen Cannot Remove a Memory Card Print Head Holder Does Not Move to the Position for Replacing...
  • Page 685: The Machine Cannot Be Powered On

    The Machine Cannot Be Powered On Touch the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 2 minutes.
  • Page 686: The Machine Turns Off Unintentionally

    The machine turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the machine to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.
  • Page 687: Cannot Connect To Computer With A Usb Cable Properly

    Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed.
  • Page 688: Cannot Communicate With The Machine With Usb Connection

    Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
  • Page 689: The Display On The Touch Screen Cannot Be Seen At All

    The Display on the Touch Screen Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and touch the ON button. • If the POWER lamp is lit: The touch screen may be in the screen-saver mode.
  • Page 690: An Unintended Language Is Displayed On The Touch Screen

    An Unintended Language Is Displayed on the Touch Screen Select the language you want to be displayed according to the following procedure. 1. Touch the HOME button and wait for about 5 seconds. 2. Flick the HOME screen, then tap Setup.
  • Page 691: Cannot Remove A Memory Card

    Cannot Remove a Memory Card Contact the service center. Important • Never attempt to remove a memory card using a thin stick or tweezers. Doing so may damage the machine. Note • Exclusive adapters are required for the following memory cards. Insert these cards in the machine with adapters attached.
  • Page 692: Print Head Holder Does Not Move To The Position For Replacing

    Print Head Holder Does Not Move to the Position for Replacing Is the POWER lamp off? Check1 Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the operation panel and turn the machine on.
  • Page 693: If The Output Tray Extension Comes Off

    If the Output Tray Extension Comes Off If the output tray extension comes off, the paper output tray is not closed properly. Note • The output tray extension comes off easily to avoid it being damaged. Hold the paper output tray and move the output tray extension slowly until it clicks into place.
  • Page 694: Cannot Print/Scan From Nfc Compliant Device

    Cannot Print/Scan from NFC Compliant Device Is NFC setting set to Enable? Check1 When you print or scan from a NFC compliant device, select Enable for NFC setting. Is PIXMA Printing Solutions installed in the NFC compliant device? Check2 When you print or scan from a NFC compliant device, install PIXMA Printing Solutions in the NFC compliant device and operate from the device.
  • Page 695: Problems With Installation/Downloading

    Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool...
  • Page 696: Cannot Install The Mp Drivers

    Cannot Install the MP Drivers Download the driver from the support page of our website, then reinstall it.
  • Page 697: Uninstalling Ij Network Tool

    • Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.
  • Page 698: About Errors/Messages Displayed

    About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device...
  • Page 699: If An Error Occurs

    If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the touch screen.
  • Page 700: A Message Is Displayed

    A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the touch screen for some error or message. For details on errors with Support Codes, refer to Support Code List.
  • Page 701 • The specified PDF file contains unprintable data. Some portions may not be printed. PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed. In this case, print from the computer. •...
  • Page 702 • To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder.
  • Page 703 To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder.
  • Page 704: Error Message Appears On A Pictbridge (Wireless Lan) Compliant Device

    Note • This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the Support Code (error number) on the touch screen and take the appropriate action to clear the error.
  • Page 705 "Printer cover Close the operation panel on the machine. open" "Waste tank The ink absorber is nearly full. full"/"Ink absorber Check the Support Code on the touch screen and take the appropriate action to resolve the error. full" Support Code List "No ink"/"Ink •...
  • Page 706: If You Cannot Resolve The Problem

    If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
  • Page 707: Support Code List

    Support Code List The support code appears on the touch screen and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the touch screen or the computer screen and take the appropriate action.
  • Page 708 6950 6B20 • A000 to ZZZZ B202 B203 B204 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
  • Page 709: Support Code List (When Paper Is Jammed)

    Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot: 1300 • If the paper is jammed when automatic duplex printing: 1304 •...
  • Page 710 1300 Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 711 1304 Cause Paper is jammed when performing automatic duplex printing. Action If the paper is jammed when performing automatic duplex printing, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 712 Note • Do not touch the inner parts of the machine. • If you cannot pull out the paper, open the paper output tray. 4. Attach the transport unit cover. Insert the transport unit cover to the back of the machine. 5.
  • Page 713 9. Attach the cassettes to the machine, then tap OK on the touch screen. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
  • Page 714 1311 Cause The paper loaded in the cassette 1 is jammed. Action If the paper loaded in the cassette 1 is jammed, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 715 • If you cannot pull out the paper, open the paper output tray. 4. Attach the transport unit cover. Insert the transport unit cover to the back of the machine. 5. Attach the rear cover. Insert the rear cover to the back of the machine. If you were not able to remove the paper out in step 3: 6.
  • Page 716 If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
  • Page 717 1312 Cause The paper loaded in the cassette 2 is jammed. Action If the paper loaded in the cassette 2 is jammed, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 718 If you were not able to remove the paper out in step 2: 4. Detach both the cassette 1 and the cassette 2. 5. Pull out the paper slowly. 6. If the paper protrudes from the cassette, remove the paper, then reload it after aligning the edges of the sheets.
  • Page 719 1313 Cause The paper is jammed as the machine pulled in the printed paper. Action If the paper is jammed as the machine pulled in the printed paper, remove the paper following the procedure below. Important • If the printed paper piles up on the paper output slot, the machine may pull it in and the paper is jammed inside the machine.
  • Page 720 Note • Do not touch the inner parts of the machine. • If you cannot pull out the paper, open the paper output tray. 4. Attach the transport unit cover. Insert the transport unit cover to the back of the machine. 5.
  • Page 721 8. If the paper protrudes from the cassette, remove the paper, then reload it after aligning the edges of the sheets. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. 9.
  • Page 722 1315 Cause The paper loaded in the cassette 1 is jammed because the paper output tray is closed. Action If the paper loaded in the cassette 1 is jammed because the paper output tray is closed, open the paper output tray then remove the paper following the procedure below. If you can see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot: Note...
  • Page 723 • If you cannot see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot, remove the paper following the procedure below. 1. Detach the rear cover. Pull out the rear cover. 2.
  • Page 724 If you were not able to remove the paper out in step 3: 6. Detach both the cassette 1 and the cassette 2. 7. Pull out the paper slowly. 8. If the paper protrudes from the cassette, remove the paper, then reload it after aligning the edges of the sheets.
  • Page 725 1316 Cause The paper loaded in the cassette 2 is jammed because the paper output tray is closed. Action If the paper loaded in the cassette 2 is jammed because the paper output tray is closed, open the paper output tray then remove the paper following the procedure below. If you can see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot: Note...
  • Page 726 • If you cannot see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot, remove the paper following the procedure below. 1. Detach the rear cover. Pull out the rear cover. 2.
  • Page 727 6. If the paper protrudes from the cassette, remove the paper, then reload it after aligning the edges of the sheets. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. 7.
  • Page 728: Paper Is Jammed Inside The Machine

    Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper from the paper output slot or if the jammed paper remains inside the machine, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 729 4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. Keep an angle of the paper about 45 degrees and pull it slowly. 6.
  • Page 730 7. Close the operation panel slowly. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the touch screen of the machine or on the computer screen when you resume printing after removing all the jammed paper, a piece of paper may remain inside the machine.
  • Page 731: In Other Cases

    In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Are the transport unit cover and the rear cover attached properly? Check2 Is the paper curled? Check3 Load the paper after correcting its curl.
  • Page 732 1001 Cause There is no disc tray. Action When printing on printable discs (BD/DVD/CD, etc.), use the disc tray supplied with this machine ("J" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the machine, then tap OK on the touch screen.
  • Page 733 1002 Cause Printable disc (BD/DVD/CD, etc.) is not set. Action When printing on printable discs, use the disc tray supplied with this machine ("J" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the machine, then tap OK on the touch screen.
  • Page 734 1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. Action Take the corresponding actions below. • Load paper in the cassette 1. The small size photo paper such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm), or Hagaki can be loaded in the cassette 1.
  • Page 735 1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. Action Take the corresponding actions below. • Load paper in the cassette 2. The large size photo paper or plain paper such as A4, B5, A5, 8" x 10" (20 x 25 cm), Letter, or Legal, or envelope can be loaded in the cassette 2.
  • Page 736 1200 Cause The operation panel is open. Action Close the operation panel and wait for a while. Do not close it while you are replacing an ink tank.
  • Page 737 1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
  • Page 738 1253 Cause The paper output tray did not open. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen.
  • Page 739 1254 Cause The paper output tray is closed or it has not opened. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen. Important •...
  • Page 740 1255 Cause The paper output tray is closed or it has not opened. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen. Important •...
  • Page 741 1256 Cause The paper output tray is closed or it has not opened. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen. Important •...
  • Page 742 1257 Cause The paper output tray is closed or it has not opened. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen. Important •...
  • Page 743 1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4, Letter, A5, B5, and Hagaki. Make sure that the size of the paper loaded in the machine is correct. Tapping OK on the touch screen will eject the paper and restart printing from the front side of the next paper.
  • Page 744 1401 Cause The print head may be damaged. Action Contact the service center.
  • Page 745 1403 Cause The print head may be damaged. Action Contact the service center.
  • Page 746 1405 Cause The print head may be damaged. Action Contact the service center.
  • Page 747 1410 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 748 1411 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 749 1412 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 750 1413 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 751 1414 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 752 1415 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 753 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the machine with the ink tank installed.
  • Page 754 1660 Cause The ink tank is not installed. Action Install the ink tank.
  • Page 755 1680 Cause Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
  • Page 756 1681 Cause More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
  • Page 757 Touch the machine's Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
  • Page 758 1684 Cause The ink tank cannot be recognized. Action Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, touch the machine's Stop button.
  • Page 759 With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
  • Page 760 1700 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
  • Page 761 1701 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
  • Page 762 1710 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
  • Page 763 1711 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
  • Page 764 1830 Cause A certain period of time has elapsed while disc label printing is in progress. Action If a certain period of time has elapsed while disc label printing is in progress, the machine stops initializing. The machine resumes initializing by tapping OK on the touch screen. Try the operation again following the instructions on the touch screen.
  • Page 765 1850 Cause The disc tray guide is closed. Action Open the disc tray guide with the operation panel closed, attach the disc tray properly, then tap OK on the touch screen.
  • Page 766 1851 Cause The disc tray guide is open. Action When printing other than disc label printing is started, close the disc tray guide. Close the disc tray guide, then tap OK on the touch screen.
  • Page 767 1855 Cause The disc tray guide has been closed. Action Open the disc tray guide with the operation panel closed, then tap OK on the touch screen. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the machine.
  • Page 768 1856 Cause The disc tray guide has been opened. Action While printing other than disc label printing, close the disc tray guide. Close the disc tray guide, then tap OK on the touch screen. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the machine.
  • Page 769 1857 Cause The disc tray guide is open when starting disc label printing. Action When starting disc label printing, close the disc tray guide for the machine to prepare to print. Close the disc tray guide with the operation panel closed, then tap OK on the touch screen.
  • Page 770 1858 Cause The disc tray guide is open after replacing the ink tank. Action After replacing the ink tank, close the disc tray guide and the operation panel. Tap OK on the touch screen of the machine to dismiss the error.
  • Page 771 1872 Cause The cassette 1 is not inserted. Action Insert the cassette 1. Note • The cassette paper information registration screen is displayed after inserting the cassette 1. Register the cassette paper information according to the paper you loaded in the cassette 1. •...
  • Page 772 1873 Cause The cassette 2 is not inserted. Action Insert the cassette 2. Note • The cassette paper information registration screen is displayed after inserting the cassette 2. Register the cassette paper information according to the paper you loaded in the cassette 2. •...
  • Page 773 2111 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the touch screen: Setting the Media Type with the Printer Driver and on the Printer (Windows)
  • Page 774 Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette 1 without changing the paper settings. For example, when the paper setting for printing or copying is 4"...
  • Page 775 Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different. •...
  • Page 776 2112 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the touch screen: Setting the Media Type with the Printer Driver and on the Printer (Windows)
  • Page 777 Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette 2 without changing the paper settings. For example, when the paper setting for printing or copying is B5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with B5 on the paper loaded in the cassette 2.
  • Page 778 Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different. •...
  • Page 779 2121 Cause The paper settings of the cassette 1 is not complete. Action If the following screen is displayed, the paper settings of the cassette 1 is not complete. Tap Register on the touch screen of the machine to terminate the paper settings of the cassette 1.
  • Page 780 2122 Cause The paper settings of the cassette 2 is not complete. Action If the following screen is displayed, the paper settings of the cassette 2 is not complete. Tap Register on the touch screen of the machine to terminate the paper settings of the cassette 2.
  • Page 781 2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded in the cassette 2. • The paper output slot is exposed to strong light. Action Tap OK on the touch screen to dismiss the error, then take the actions described below.
  • Page 782 2700 Cause Some errors occurred while copying and a certain time passed. Action Tap OK on the touch screen to dismiss the error, and try to copy again.
  • Page 783 The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
  • Page 784 4101 Cause The machine does not support the paper size you specified. Action Touch the Stop button, specify the proper paper size, then print again. If you print on the non-standard size paper, you can specify a custom size within the following range to print.
  • Page 785 4103 Cause Cannot perform printing with the current print settings. Action Touch the machine's Stop button to cancel printing. Then change the print settings and print again.
  • Page 786 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 787 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 788 5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
  • Page 789 5101 Cause Printer error has occurred. Action Remove the protective material that is preventing the print head holder from moving, turn the machine off, and turn it back on. If the problem is not resolved, contact the service center.
  • Page 790 5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 791 5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 792 5B00 Cause Printer error has occurred. Action Contact the service center.
  • Page 793 5B01 Cause Printer error has occurred. Action Contact the service center.
  • Page 794 5B10 Cause Printer error has occurred. Action Contact the service center.
  • Page 795 5B11 Cause Printer error has occurred. Action Contact the service center.
  • Page 796 5C00 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 797 5C20 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 798 6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 799 6001 Cause Printer error has occurred. Action If the paper output tray is closed, open it. Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 800 6003 Cause Printer error has occurred. Action If the paper output tray is closed, open it. Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 801 6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 802 6502 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 803 6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 804 6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 805 6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 806 6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 807 6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 808 6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 809 6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 810 6920 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 811 6921 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 812 6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 813 6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 814 6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 815 6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 816 6934 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 817 6935 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 818 6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 819 6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 820 6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 821 6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 822 6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 823 6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 824 6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 825 6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 826 6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 827 6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 828 6950 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 829 6B20 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 830 B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
  • Page 831 B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
  • Page 832 B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
  • Page 833 C000 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.

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