Output Tray Is Full, Unload Paper
Phaser 6300/6350/6360 Color Laser Printer Service Manual
The Full Stack Sensor indicates the output tray is full.
Applicable Status Code:
Code 191:
Output Tray is Full
Initial Actions:
■
Ensure that the output tray is empty and the actuator is in the correct
position.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Full Stack Sensor, PL5.4.1
■
Full Stack Actuator, PL5.4.2
■
FRONT/DUP Harness, PL5.3.28
■
Troubleshooting Procedure Table
Step Actions and Questions
Check the following for evidence of
1
fault or damage:
Full Stack Sensor, PL5.4.1
■
Full Stack Sensor Actuator, PL5.4.2
■
Test the Full Stack Sensor.
2
Run the Service Diagnostics Full Stack
Sensor test.
Does the sensor function correctly?
Check the Full Stack Sensor
3
connection.
Is P/J134 connected to the harness?
Replace the Full Stack Sensor.
4
Does the error persist?
5
Check all pins on the FRONT/DUP
Harness PL5.3.28 for continuity.
1. Disconnect P/J13 and P/J134.
2. Check continuity between J13 <=>
J134.
Error Messages and Codes
Wiring and Plug/Jack References
Print Engine Map 1 - P/J Locator (page 10-5)
■
Print Engine Map 3 - P/J Locator (page 10-7)
■
Print Engine Paper Feed Wiring (page 10-26)
■
Yes
Replace the parts
concerned.
Replace the
Engine Control
Board
(page 8-106).
Go to Step 4.
Go to Step 5.
Replace the
Engine Control
Board
(page 8-106).
No
Go to Step 2.
Go to Step 3.
Reconnect the
sensor.
Complete
Replace the
FRONT/DUP
Harness.
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