Error Messages and Codes
Install or Reseat Fuser
3-38
Troubleshooting Procedure Table (Continued)
Step Actions and Questions
Check the Toner Full Sensor signal.
3
1. Remove the Transfer Roller
Assembly.
2. Disconnect P/J142.
Does the voltage between J142-2 <=>
J142-3 = 0 V?
4
Check all pins on the TNRFULL/FSR
Harness PL5.2.30 for continuity.
1. Disconnect P/J52 and P/J142.
2. Check continuity between J52 <=>
J142.
Replace the Transfer Roller.
5
Does the error persist?
The printer does not detect the presence of the Fuser.
Applicable Status Code:
Code 214:
Install or Reseat Fuser
Initial Actions:
■
Ensure that the Fuser latches are fully latched and cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Fuser, PL5.1.1
■
FSR/ADC Harness PL5.2.28
■
Warning
To avoid the potential of electric shock, ensure the power to the printer is
off and the power cord is disconnected from the wall outlet prior to
performing Step 2 of the following troubleshooting procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Yes
Go to Step 5.
Replace Sensor
Toner Full.
Replace the
Engine Control
Board
(page 8-106).
Wiring and Plug/Jack References
Print Engine Map 2 - P/J Locator (page 10-6)
■
Print Engine Wiring Fuser (page 10-22)
■
Phaser 6300/6350/6360 Color Laser Printer Service Manual
No
Go to Step 4.
Replace Toner
Full/FSR
Harness.
Complete