Image Density Failure
Phaser 6300/6350/6360 Color Laser Printer Service Manual
The engine detected a low-density image condition.
Applicable Status Code:
Code 77:
Low Density Failure
Initial Actions:
■
Ensure the Transfer Roller and surrounding area is free of waste toner.
■
Clean the CTD (ADC) Sensor.
■
Cycle the printer's power.
■
If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Transfer Roller, PL5.1.4
■
CTD (ADC) Sensor PL5.2.19
■
Engine Control Board PL9.1.16
■
FSR/ADC Harness PL5.2.28
■
Troubleshooting Procedure Table
Step Actions and Questions
1
Clean the CTD (ADC) Sensor.
Does the error persist?
2
Check the following for evidence of
fault or damage:
Transfer Roller Assembly, PL5.1.4
CTD (ADC) Sensor, PL5.2.19
3
Check the CTD (ADC) Sensor
connector.
Is P/J136 connected to the harness?
4
Replace the CTD (ADC) Sensor.
Does the error persist?
Check all pins on the FSR/ADC
5
Harness PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J136
2. Check continuity between J36 <=>
J136
Error Messages and Codes
Wiring and Plug/Jack References
Print Engine Map 2 - P/J Locator (page 10-6)
■
Print Engine Xerographics (1/2) (page 10-24)
■
Print Engine Xerographics (2/2) (page 10-25)
■
Yes
Go to Step 2.
Replace any
damaged parts.
Go to Step 4.
Go to Step 5.
Replace the
Engine Control
Board
(page 8-106)
No
Complete
Go to Step 3.
Reseat the
connector to the
sensor.
Complete
Replace the FSR/
ADC Harness.
3-87