Light Print in Only One Color
Phaser 6300/6350/6360 Color Laser Printer Service Manual
Only one color; yellow, magenta, cyan, or black, is too light on the printed
image. The test print is 25% coverage.
Initial Actions
■
Verify that color calibration has been performed prior to using this
troubleshooting procedure.
■
Check that the Toner Cartridge pull strip is completely removed from the
affected color.
Troubleshooting Reference Table
Applicable Parts
Imaging Unit, PL6.1.1
■
Developer Assemblies, PL7.1.17~20
■
Laser Unit, PL6.1.2
■
Engine Control Board, PL9.1.16
■
Toner Supply
■
Housing Assembly Bias, PL6.1.7
■
Troubleshooting Procedure Table
Step Actions and Questions
Is the affected color(s) toner
1
supply empty? (Check the top of
the auger tube for the affected
color.)
Check the Imaging Unit for correct
2
installation, damage or
contamination.
Verify the shipping seals are
completely removed.
Print-Quality Troubleshooting
Example Print
Yes
No
Replace the
Go to Step 2.
affected Toner
Cartridge
(page 8-8).
Replace the
Go to Step 3.
Imaging Unit
(page 8-7).
s6360-109
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