Insert Tray [3] [4] [5] Or Tray [3] [4] [5] Missing - Xerox Phaser 6360 Service Manual

Error Messages and Codes

Insert Tray [3] [4] [5] or Tray [3] [4] [5] Missing

3-56
Troubleshooting Procedure Table (Continued)
Step Actions and Questions
3
Check the Paper Size Switch signals.
1. Disconnect P/J47.
2. Verify +3.3 V on pins
P/J47-1 <=> P47-3
P/J47-2 <=> P47-3
P/J47-4 <=> P47-3
Is there +3.3 V when actuated?
Check all pins on the FDR Harness for
4
continuity.
1. Disconnect P/J47 and P/J471.
2. Check continuity between J47 <=>
J471.
The tray's Paper Size Switch indicates that the reported tray is not installed.
Applicable Status Codes:
Code 160: Insert Tray 3
Code 162: Insert Tray 4
Code 163: Insert Tray 5
Warning: Tray 3 is missing
Warning: Tray 4 is missing
Warning: Tray 5 is missing
Initial Actions:
■ Remove the affected tray and inspect the tray cavity to ensure that it is
free of obstructions or debris.
■ Reinstall the tray and cycle printer power.
■
Check that the tray is fulled seated.
■
If the problem persists, follow the procedure below.
Yes
Go to Step 4
Replace the
Engine Control
Board
(page 8-106).
Phaser 6300/6350/6360 Color Laser Printer Service Manual
No
Replace the
Paper Size
Switch
(page 8-28).
Replace the FDR
Harness.