[Y] [M] [C] [K] Toner Cartridge Failure - Xerox Phaser 6360 Service Manual

Error Messages and Codes

[Y] [M] [C] [K] Toner Cartridge Failure

3-80
A CRUM error has occurred for the indicated Toner Cartridge.
Applicable Status Codes:
Code 86: Cyan Toner Cartridge Failure
Code 87: Magenta Toner Cartridge Failure
Code 88: Yellow Toner Cartridge Failure
Code 89: Black Toner Cartridge Failure
Initial Actions:
■
Check that the Toner Cartridges are fully seated and locked into position.
■ Check that the Toner Cartridges are appropriate for the model.
■
Check that all ribbon tape has been removed from the cartridges and
cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Toner Cartridge, PL7.2.8
■
RFID Harness, PL7.2.17
■
RFID2 Harness, PL7.2.16
■
CRUM Reader, PL7.2.12
■
Troubleshooting Procedure Table
Step Actions and Questions
Check Toner Cartridge installation.
1
Are the Toner Cartridges properly
installed?
Replace the affected Toner Cartridge.
2
Does the error persist after a genuine
Xerox Toner Cartridge is installed?
Check the CRUM Reader connection.
3
Is P/J341 connected to the harness?
4 Replace the CRUM Reader.
Does the error persist?
5 Check all pins on the RFID2 Harness
PL7.2.16 for continuity.
1. Disconnect P/J341 and P/J3411.
2. Check continuity between J341 <=>
J3411.
Wiring and Plug/Jack References
Print Engine Map 1 - P/J Locator (page 10-5)
■
Print Engine Developer (1/2) Wiring (page 10-20)
■
Yes
Go to Step 2.
Go to Step 3.
Go to Step 4.
Go to Step 5.
Go to Step 6.
Phaser 6300/6350/6360 Color Laser Printer Service Manual
No
Correct the
installation.
Complete
Connect the
CRUM Reader
Board
Complete
Replace the
RFID2 Harness.