Output Tray Is Full or 0x44
The printer's front panel displays "Output Tray Is Full". The output tray has been
emptied of all paper. Printer power has been cycled and the error still appears.
Troubleshooting Reference
Applicable Parts
Tray Full Sensor
Main Board
Troubleshooting Procedure
Steps
Actions and Questions
Check the operation of the sensor actuator.
1
Does the actuator bind or show signs of
damage?
Use the embedded diagnostics to check
2
operation of the Tray Full Sensor. Does the
sensor operate correctly?
Error Messages and Codes
Wiring and Plug/Jack Map References
"Print Engine Interconnect Diagram" on page 10-2
Yes
Replace sensor
actuator.
Replace Main
Board.
No
Go to Step 2.
Replace Tray Full
Sensor.
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