Incomplete Fusing Or Cold Offset - Xerox Phaser 6360 Service Manual

Print-Quality Troubleshooting

Incomplete Fusing or Cold Offset

5-28
The toner is not completely fused to the paper and easily rubs or flakes off.
Initial Actions:
■
Verify the correct media type is set at the printer's Control Panel.
Troubleshooting Reference Table
Applicable Parts
Fuser, PL5.1.1
■
Troubleshooting Procedure Table
Step Actions and Questions
Is the problem resolved by
1
running "Remove Print Smears"
from the
>Print Quality Problems
menu.
Is the problem resolved by
changing the paper type setting
on the printer?
Hot offset: One type lighter.
Cold offset / Incomplete fusing:
One type heavier.
Check the paper setting for the
2
tray. Does the loaded paper type/
size match the setting displayed
on the Control Panel?
Replace the Fuser (page 8-7).
3
Does the problem persist?
Example Prints
Xerox Phaser 6300DP
Service Prints[Page 2/3]
Media Type: Paper, Letter
Yes
Complete
Troubleshooting -
Go to Step 3.
Replace the LVPS
(page 8-100).
Phaser 6300/6350/6360 Color Laser Printer Service Manual
s6360-118
No
Go to Step 2.
Correct the setting.
Complete.
s6360-119