Fuser Firmware Failure - Xerox Phaser 6360 Service Manual

Error Messages and Codes

Fuser Firmware Failure

3-76
Troubleshooting Procedure Table
Step Actions and Questions
Check the fans for damage or debris:
1
Fuser Fan, PL1.1.19
■
Rear Fan, PL5.3.31
■
LVPS Fan, PL1.1.31
■
Is either fan damaged?
2 Replace the defective fan.
Does the error persist?
Test the fans.
3
Run the Service Diagnostics fan tests
to isolate the defective fan.
Did one of the fans fail?
A failure was detected in the Fuser Firmware.
Applicable Status Code:
Code 76: Fuser Firmware (CRUM) Failure.
Initial Actions:
■
Reseat the Fuser and cycle printer power.
Troubleshooting Reference Table
Applicable Parts
Fuser, PL5.1.1
■
FSR/ADC Harness, PL5.2.28
■
Engine Control Board, PL9.1.16
■
Warning
Avoid the potential of electric shock by removing the power cord from the
wall outlet prior to performing the following procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Procedure Table
Step Actions and Questions
Check the Fuser for damage.
1
Is the Fuser damaged?
Yes
Replace the
defective fan.
Go to Step 3
Go to the
troubleshooting
procedure for the
specific fan.
Wiring and Plug/Jack References
Print Engine Map 2 - P/J Locator (page 10-6)
■
Print Engine Map 3- P/J Locator (page 10-7)
■
Print Engine Fuser Wiring (page 10-22)
■
Yes
Replace the Fuser
(page 8-7).
Phaser 6300/6350/6360 Color Laser Printer Service Manual
No
Go to Step 3.
Complete
If both fans
pass, replace the
Engine Control
Board
(page 8-106).
No
Go to Step 2.