Error Messages and Codes
Non-Phaser 6300/6350/6360 Fuser
3-50
Troubleshooting Procedure Table (Continued)
Step Actions and Questions
Replace the affected Toner Cartridge.
2
Does the error persist after a genuine
Xerox Toner Cartridge is installed?
3
Check the CRUM Reader Board
connection.
Is P/J341 connected to the harness?
4
Replace the CRUM Reader Board.
Does the error persist?
Check all pins on the RFID2 Harness
5
PL7.2.16 for continuity.
1. Disconnect P/J341 and P/J3411.
2. Check continuity between
J341<=>J3411.
6
Check all pins on the RFID Harness
PL7.2.17 for continuity.
1. Disconnect P/J3411 and P/J34.
2. Check continuity between
P3411<=>J34.
A CRUM-ID error indicates that a non-Phaser Fuser is installed.
Applicable Status Code:
Code
94: Fuser CRUM ID Error
Initial Actions:
■
Check that the Fuser latches are fully latched and cycle printer power.
■
Check that the Fuser is the appropriate type for the model.
■
If the problem persists, follow the procedure below.
Yes
Go to Step 3.
Go to Step 4.
Go to Step 5.
Go to Step 6.
Replace the
Engine Control
Board
(page 8-106).
Phaser 6300/6350/6360 Color Laser Printer Service Manual
No
Complete
Reconnect the
CRUM Reader
Board
Complete
Replace the
RFID2 Harness.
Replace the RFID
Harness.