Misfeed at Tray 3: Jam T3
Phaser 6300/6350/6360 Color Laser Printer Service Manual
Paper being fed from either the 550-Sheet Feeder or the top tray of the 1100-
Sheet Feeder did not reach the Registration Sensor on time.
Applicable Status Code:
Code 157:
Feed Jam
Initial Actions:
■
Try picking paper from a different tray.
■
Ensure that Tray 3 is installed properly and the paper guides are set
correctly.
■
Remove, fan, and reload supported media in Tray 3.
■
Remove any obstructions or debris in the paper path and cycle printer
power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
For 550-Sheet Feeder:
Feed Rollers, PL11.3.20
■
Paper Pick Assembly, PL11.3.1
■
Drive Assembly, PL11.3.15
■
OPFDR Harness, PL11.3.24
■
OPTFDR Board, PL11.1.10
■
OPFPLG Harness, PL11.1.13
■
For 1100-Sheet Feeder:
Feed Rollers, PL12.4.19
■
Paper Pick Assembly, PL12.4.1
■
Drive Assembly, PL12.3.9
■
OPFDR Harness, PL12.3.7
■
OPTFDR Board, PL12.3.3
■
OPFREC2 Harness, PL12.3.1
■
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the printer paper path.
Does paper feed correctly from Tray 2?
2
If possible, print a Test print from Tray 3.
Does the Drive Assembly operate?
Error Messages and Codes
Wiring and Plug/Jack References
550-Sheet Feeder P/J Locator (page 10-12)
■
550-Sheet Feeder Tray 3 Wiring (page 10-35)
■
550-Sheet Feeder Drive Wiring (page 10-34)
■
1100-Sheet Feeder P/J Locator (page 10-10)
■
1100-Sheet Feeder Tray 3 Wiring (page 10-31)
■
1100-Sheet Feeder Drive Wiring (page 10-30)
■
Yes
Go to Step 2.
Go to Step 9.
No
See "Misfeed at
Tray 2 Jam T2"
on page 3-20.
Go to Step 3.
3-23