Error Messages and Codes
Disk Failure
3-86
Troubleshooting Procedure Table (Continued)
Step Actions and Questions
Is the failed part the Fuser Drive
2
Motor?
3
Is the failed part the Developer Drive
Motor?
An error was detected in the Hard Disk.
Applicable Status Code:
Code 80:
Disk Failure
Initial Actions:
■
Cycle the printer's power.
■
If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Hard Drive PL9.1.25
■
Image Processor Board PL9.1.3
■
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the Hard Drive installation.
Is the Hard Drive properly installed?
Replace the Internal Hard Drive.
2
Does the error persist?
Yes
Go to
(page 3-85).
Go to
(page 3-85).
Wiring and Plug/Jack References
Yes
Go to Step 2.
Replace the
Image Processor
Board
(page 8-99)
Phaser 6300/6350/6360 Color Laser Printer Service Manual
No
Test the
Developer Motor.
Replace the
Engine Control
Board
(page 8-106).
No
Correct the
installation.
Complete